Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4303 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
G
Gabriel • couple • se
10
Trevlig personal och hemtrevligt. Mycket god frukost
Pros:

Mysigt och fräscht

2026-06-06 • via Nuitee
A
Anne- Marie • couple • no
8
Dette er vårt førstevalg ved overnatting i Västerås.
Pros:

Frokosten var helt topp.
Personalet veldig hyggelig.
Rommet rent og lyst og hyggelig.

2026-06-06 • via Nuitee
E
eleni • solo_traveller • cy
9
2026-06-06 • via Nuitee
R
Rosa • solo_traveller • se
10
Recomendado
Pros:

Muy cómoda habitación y exelente desayuno. Ubicación en pleno centro

Cons:

Nada. Todo excelente

2026-06-06 • via Nuitee
R
Rosario • solo_traveller • se
8
2026-06-05 • via Nuitee
A
Alan • couple • se
9
Cons:

Saknade handdukar

2026-06-05 • via Nuitee
E
Eva • solo_traveller • se
8
Pros:

Allt var bra

2026-06-04 • via Nuitee
K
Källö • couple • se
10
2026-06-04 • via Nuitee
C
Camilla • couple • se
10
Supermysigt
Pros:

Hemtrevlig miljö. Allt man kunde önska sig fanns på frukostbuffén och allt smakade utmärkt.

2026-06-04 • via Nuitee
A
Anne • extended_group • se
8
Regnig men skön o bra säng kommer gärna tillbaka
Pros:

Centralt Stort o bra 👍

Cons:

Allt var bra 👍

2026-06-04 • via Nuitee
P
Peter • solo_traveller • se
7
Ett bra och fräscht hotell mitt i stan!
Pros:

Sängen.

Cons:

Storleken på rummet.

2026-06-03 • via Nuitee
P
Peter • solo_traveller • se
10
Blir det Västerås igen så ska vi leta efter detta hotell!
Pros:

Centralt men ändå lugnt och avskilt. Välstädat, ombonat och rummet doftade rent och gott. Jättesköna sängar. Stort 3-bäddsrum. Mysig bar/reception/frukost med uteplats som var ombonad och mysig. Trevlig personal. Några steg till centrum.

Cons:

Hiss verkade saknas men vi hade inte behov av en.

2026-06-03 • via Nuitee
C
Conny • couple • se
10
2026-06-03 • via Nuitee
E
Elin • couple • se
8
Läget är bra, liksom städning och personal. Rummet gav ett slitet intryck och det saknas helt mysfaktor. Skulle inte vil
Pros:

Läget

Cons:

Det är slitet

2026-06-02 • via Nuitee
M
Maximilien • solo_traveller • fr
10
2026-06-01 • via Nuitee
C
Christensen • solo_traveller • se
8
2026-06-01 • via Nuitee
T
T5508XDalexs • Couples • United Kingdom
10
Very central and immaculately clean
Pros:

Very central, great location, breakfast had a great variety. Bed was comfy. Bathroom was very clean. Everything I needed for a good stay in Sweden.

2026-05-31 • via Tripadvisor
H
hannah • extended_group • se
9
2026-05-31 • via Nuitee
S
Susanna • solo_traveller • se
10
Pros:

Trevlig personal mysig miljö inne och bra läge.
God frukost.

Cons:

Fanns ingen hiss men inget problem för oss men kanske för andra.

2026-05-31 • via Nuitee
L
lindberg • couple • se
5
2026-05-31 • via Nuitee