Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4031 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
K
khan • family_with_children • se
10
Pros:

Allting var perfekt

2026-03-07 • via Nuitee
L
Lena • extended_group • se
10
Allt var bra . Mycket trevlig personal . God frukost
2026-03-07 • via Nuitee
M
Matti • couple • se
8
Trevlig
Pros:

Frukost var ok

2026-03-06 • via Nuitee
C
Carl-Gunnar • couple • se
10
-
Pros:

-

Cons:

-

2026-03-06 • via Nuitee
A
Adrian • solo_traveller • gb
9
Very pleasant hotel
Pros:

Well located and comfortable. Great staff.

2026-03-06 • via Nuitee
A
Anonymous • solo_traveller • dk
7
2026-03-05 • via Nuitee
H
Håkan • solo_traveller • se
9
2026-03-05 • via Nuitee
P
Per Erik • family_with_children • se
7
Bekväm vistelse på ett trevligt och prisvärt hotel
Pros:

Trevlig och tillmötesgående personal, mkt bra frukostbuffe, mkt bra läge - nära till allt

Cons:

Det var en avloppslukt i badrummen av varierande styrka som gjorde att helhetsintrycket av rummen gav ett lågt betyg

2026-03-05 • via Nuitee
M
Maho • solo_traveller • jp
9
Pros:

無料で洗濯と乾燥をすることができた。朝食は色々なものがあり、美味しかった。部屋は清潔だった。

Cons:

強いて言えば、ケトルのコードが短いため机に置いて沸騰させることが出来なかった。

2026-03-04 • via Nuitee
I
Ida • family_with_children • se
8
2026-03-03 • via Nuitee
G
Göran • family_with_children • se
10
Pros:

Trevlig personal. Mysig inramning. Schyssta rum.

2026-03-02 • via Nuitee
T
Thomas • family_with_children • gb
10
2026-03-02 • via Nuitee
U
Ulla • family_with_children • se
10
Pros:

Hotellet känns mysigt och familjärt i en "villa-hotell".

2026-02-28 • via Nuitee
J
Jacqueline • family_with_children • se
8
Prisvärt och ligger väldigt centralt. Och personal var toppen!
Pros:

Super trevlig personal!

Cons:

Lite slitna rum.

2026-02-27 • via Nuitee
I
Inger Marie • couple • no
6
Koselig plass og veldig god frokost.
Pros:

Ligger sentralt i forhold til vårt ærend

Cons:

Rommet er litt lite og litt varmt

2026-02-27 • via Nuitee
A
Anna-Karin • family_with_children • se
8
Väldigt bra och prisvärt.
Pros:

Väldigt prisvärt för vårt familjerum! (3 rum!).
Mysigt med fönster i 3 väderstreck. Bra frukost.
Och mysigt nere i lobbyn där man även kunde ta gratis kaffe och the.

Cons:

Det var väldigt kallt inne på badrummet. Persiennerna hade sett sina bästa dagar.
Trafiken på gatan lät lite förstås.

2026-02-27 • via Nuitee
B
Beatriz • family_with_children • es
10
Pros:

Hotel muy confortable. La habitación era amplia y muy bien equipada. El personal muy amable y el check in de madrugada fue muy fácil de realizar.

2026-02-26 • via Nuitee
L
Lars • family_with_children • se
6
Bra hotell men giftig restaurang på stan.
Pros:

Bibbi och jag fick ett generellt gott intryck av hotellet. Vi hade sett fram emot frukosten men kunde inte äta på grund av att vi blev matförgiftade på en fin restaurang kvällen innan. Jag har skrivit till restaurangen utan att få svar. Notan gick på 2420 kronor inklusive 100 kronor dricks. Jag har tidigare blivit matförgiftad på Yasuragi som blånekade utan att ersätta mig. Vistelsen i Västerås gick i illamåendets tecken.

2026-02-26 • via Nuitee
L
Lena • couple • se
7
Vi kommer gärna tillbaka men till sommaren när hotellet är varmare.
Pros:

Trevlig gästvänlig personal och jätte god frukost.

Cons:

Toaletten var kall som en frys och det droppade från dusch kranen så golvet blev blött. Väldigt kallt i rummet.

2026-02-26 • via Nuitee
S
Susanne • family_with_children • se
10
2026-02-25 • via Nuitee