Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4328 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
B
Björn • solo_traveller • fi
8
Trevligt boende
Pros:

Litet mysigt hotell, bastu

Cons:

Saknas gym, men det finns många gym i närheten

2026-06-20 • via Nuitee
E
Elin • family_with_children • se
8
Pros:

Personalen var jättetrevliga och hjälpsamma, bra frukost, bra läge.

Cons:

Avloppslukt i badrummet

2026-06-20 • via Nuitee
G
Granberg • solo_traveller • se
7
Pros:

Litet centralt hotell mitt i Västerås!
God mat och jättemysig restaurangmiljö.Enkelt men fräscht rum.

Fantastisk frukost, helt i min smak med många lite "mindre bitar" av allt...så man kan smaka av allt utan att det blir "för mycket" mat.

Cons:

Bra att veta; det finns ingen hiss.

2026-06-20 • via Nuitee
B
Birgitta • couple • se
9
Litet, mysigt, centralt hotell
Pros:

Ett väldigt trevligt och mysigt hotell. Tillmötesgående personal och väldigt bra frukost som nnehåller allt man behöver. Vi hade tur med vädret och kunde äta frukosten på den mysiga altanen. Hotellet är rent och fräscht med bra läge mitt i stan. 10 minuters promenad från centralstationen. Kommer man med bil har hotellet gott om billiga parkeringsplatser på baksidan.

Rekommenderas verkligen!

Cons:

Kanske dubbla duschdörrar istället för endast en enkel. Så slipper man skvätta ner halva badrummet...

2026-06-20 • via Nuitee
Y
Yusuf • solo_traveller • tr
9
2026-06-20 • via Nuitee
F
Fredrik • couple • no
10
Pros:

Frokosten var helt topp med stort utvalg og fint presentert. Beliggenhet var sentralt med egen parkeringsplass i bakgården. Rommet var stort og koselig innredet med meget god seng. Vi hadde med hund. Det hele var en meget god opplevelse. Vi kommer gjerne tilbake.
Mvh
Fredrik

2026-06-19 • via Nuitee
C
Catherine • solo_traveller • ie
8
Pros:

Great location, friendly staff and good breakfast

2026-06-19 • via Nuitee
M
Magdalena • couple • se
8
Pros:

Familjärt och mycket trevlig miljö. Frukosten var väldigt bra och fräsch.

2026-06-19 • via Nuitee
M
Marina • couple • se
8
2026-06-19 • via Nuitee
A
Aleksandra • solo_traveller • us
8
2026-06-19 • via Nuitee
O
Ola • solo_traveller • se
8
2026-06-18 • via Nuitee
D
Danielle • couple • nl
8
Pros:

Prima gelegen hotel, op loopafstand van winkels en eetgelegenheden. Parkeerplaatsen liggen achter het hotel en zijn wat smal. Hotel heeft een buitenzitje, een bar en uitgebreid (goed) ontbijt met prima koffie.

Cons:

De bedden op onze kamer waren niet goed (doorgelegen).

2026-06-18 • via Nuitee
A
AndrisAP • solo_traveller • lv
10
Pros:

Very nice personal, welcoming and cosy atmosphere, you can spend time at the spacy lobby room and get water and tea with some cooky for free or even order light dinner. Rich breakfast as always. Renovated rooms.

Cons:

Too soft bed :)

2026-06-17 • via Nuitee
L
Lena • couple • se
8
Prisvärt med bra läge och trevlig personal
Pros:

Prisvärt boende med bra läge, trevligt bemötande, bra parkeringsmöjligheter. Bra frukost.

Cons:

För kyligt på hotellrummet

2026-06-17 • via Nuitee
J
Jenny • solo_traveller • se
8
2026-06-16 • via Nuitee
F
Fredrik • solo_traveller • se
9
2026-06-16 • via Nuitee
L
Lone • solo_traveller • se
7
2026-06-16 • via Nuitee
H
Hanna • couple • se
7
Härliga två daga
Pros:

Supertrevlig personal, lösningsfokuserade och serviceminded.

Cons:

Svårt att få parkering.

2026-06-15 • via Nuitee
E
Eva • couple • se
9
Pros:

Sköna sängar, tyst rum mot gården.Mörkläggningsgardiner.God frukost.Mysig matsal.

Cons:

Dubbla priset för rummet eftersom det var Aroscup.

2026-06-15 • via Nuitee
L
Luis • solo_traveller • pt
8
Pros:

Location is very good, in the city centre, but not near the noisier restaurants areas. Hotel is comfortable, and the staff is very welcoming. Breakfast was good, both in quantity and quality, although missing sweet food (cakes, etc).

Cons:

The hotel is in a old building (but well maintained), so there are some obvious limitations on what can be done to improve comfort. The room was small, and the double bed made it difficult to access the window. The bathroom shower door only covers half of the space, so the bathroom easily gets wet. The pipe system is in need of some renovation, as sometimes it smells (not too much, but perceptible).

2026-06-15 • via Nuitee