Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Cleanliness issues
Noise from street and other rooms
Some facilities need updating

Categories

Cleanliness
7.45
Some reviews mention cleanliness issues such as a lack of tidiness in the bathroom and outdated furnishings.
Service
8.45
Guests appreciate the friendly and accommodating staff, though there were minor service hiccups mentioned.
Location
8.95
Numerous reviews highlight the central location as a major advantage for guests.
Room Quality
6.95
Several comments indicate that some rooms show signs of wear, with issues like noise and uncomfortable extra beds.
Amenities
7.95
General satisfaction with amenities, but some items like body lotion were noted as missing.
Value for Money
8.45
Guests report an overall good value for the price paid.
Food and Beverage
8.95
Wide acclaim for the breakfast quality and variety of offerings.
Overall Experience
8.45
Guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Convenient Location
Located just a few minutes’ walk from Västerås’s bustling main streets, Hotell Arkad offers the perfect blend of accessibility and tranquility.

Relaxation and Entertainment
Unwind in the free relaxation area with a sauna, or enjoy a friendly game of dart or billiards. The common room with a TV and a small library provides additional entertainment options for a cozy evening indoors.

Delightful Dining Options
Start your day with a delicious breakfast buffet and end it with a selection of wine, beer, and light dishes available at the reception. Indulge in a culinary experience without leaving the comfort of the hotel.

Book your stay at Hotell Arkad now and experience the perfect combination of comfort and convenience.

Important information:

If your arrival date is on a Friday, Saturday or Sunday, you will receive check-in instructions from Hotel Arkad via email after booking.

Hotell Arkad requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in.

Cots and extra beds are subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SEK 150 per person per night when using an available extra bed.
    People 13 years old and over stay for SEK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 95 per day.

Location

Guest Reviews

8.2
Based on 4166 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.45
S
Snobbistic • solo_traveller • se
7
2026-04-04 • via Nuitee
J
Jönsson • couple • se
7
Trevlig upplevelse tråkigt med att brandlarmet väckte oss mitt i natten:/
Pros:

Mysigt litet hemma vänligt hotell! Trevlig personal bra frukost buffé god sallad som vi fick köpa på kvällen vid ankomst rejält med sallad

Cons:

Fanns vissa spotar i rummet som inte va städat:( kanske bara va tillfälligt!

2026-04-04 • via Nuitee
C
Carola • extended_group • fi
8
Trivsamt, mysigt och vänlig personal
Pros:

Underbar frukost

Cons:

Såg inte nånstans om tillgänglighet och tänkte inte på det och när vi kom så behövde vi gå trappor upp och lite svårt för mamma men gick.

2026-04-03 • via Nuitee
M
Magnus • family_with_children • se
7
2026-04-03 • via Nuitee
L
Lars-Börje • couple • se
10
Mycket bra hotellupplevelse.
Pros:

Mycket positivt att det fanns Tv4 på rummet då det försvunnit från marknätet.
Frukostbordet var jättebra

Cons:

Kommer inte på något dåligt.

2026-04-03 • via Nuitee
P
Per • couple • se
8
2026-04-03 • via Nuitee
M
Margareta • family_with_children • se
9
2026-04-02 • via Nuitee
Y
Yutpichai • family_with_children • se
1
2026-04-02 • via Nuitee
J
Jalal • couple • se
10
2026-04-02 • via Nuitee
B
Berith • extended_group • se
10
Ett supertrevligt dygn på Arkad tillsammans med två väninnor. Vi är sånöjda
Pros:

Hemtrevligt, fint, lagom stort. Familjär känsla. God mat och fräsch frukost.

Cons:

Kanske bara att dörren ut till rök stället strax utanför var nära den härliga soffgruppen.

2026-04-02 • via Nuitee
M
Mirela • extended_group • se
4
Inte värt för pengarna
Pros:

Läget- nära stan
Väldigt trevlig och snäll personal
Bra frukost
Trevlig lobby

Cons:

Väldigt litet rum- hade inte plats att öppna våra bagage. Sängen fyllde hela utrymmet i rummet

2026-04-02 • via Nuitee
A
Aysha • couple • se
10
Alltid bra och fina hotellen
Pros:

Perfekt

Cons:

Jättefin och Helen

2026-04-01 • via Nuitee
S
Sara • family_with_children • se
7
2026-04-01 • via Nuitee
H
Hampus • family_with_children • se
9
2026-03-31 • via Nuitee
H
Henry • solo_traveller • nl
8
Pros:

Hotel ligt midden in de stad met eigen parkeerplaats die je wel moet reserveren. Kamers zijn ruim, badkamer is ook ruim en schoon. Ontbijt is ruim opgezet en alles is voorhanden. Restaurants op loopafstand in de omgeving.

Cons:

niets

2026-03-31 • via Nuitee
S
simone • family_with_children • nl
7
Weekendje Västerås
Pros:

Ruime kamer en goede ligging

Cons:

Schoonmaak/ handdoeken wissel , verduistering van de kamer( niet genoeg gordijnen voor het aantal ramen

2026-03-30 • via Nuitee
J
James • solo_traveller • fi
9
Very nice.
Pros:

Very nice small hotel in the center of Västerås. Friendly and warm welcome. Rooms are few in varying sizes. Clean and tidy. Good breakfast. Extremely affordable.

Cons:

A bit of a hassle upon arrival with the room keys not working. But this was handled veery well by the super helpful staff.

2026-03-30 • via Nuitee
B
Blomström • couple • se
7
2026-03-30 • via Nuitee
G
Garibsson • family_with_children • se
9
Pros:

Понравилось практически всё, очень легко было найти и зайти, бесплатная парковка до 9 утра прямо на против отеля, хороший и разнообразный завтрак, вежливый персонал, удобные кровати и розетки, чайник в номере.

Cons:

Грех жаловаться

2026-03-30 • via Nuitee
A
Ann-Sofie • family_with_children • se
8
Pros:

Bra pris, centralt beläget

Cons:

Vid bokningen stod att man fick ha husdjur med sig, det framgick dock inte att det kostade 300kr

2026-03-30 • via Nuitee