Mount Royal Hotel

Location

Limpeza, localização, o restaurante em anexo

Very helpful and friendly staff, really made me feel welcome

Decor, location, restaurant on site

Good size rooms, good location, good value.

Large clean rooms. Great staff. Fantastic central location. Good value. We will definitely stay here again when we return.

We had a lovely stay at the Mount Royal. There was a ceiling leak on our first night, but the maintenance staff fixed the problem quickly and effectively. The hotel is well located, and has a nice historic feel. Our Junior Suite had a great view over the main street and mountains. The room was very comfortable and quiet. Not just the bed and pillows (fantastic), but also the sofa, which is uncommon. Lovely renovated bathroom and kitchenette, and great hot tubs with amazing views. Also enjoyed the library, free morning cappuccinos, and for skiers, the Lake Louise and Sunshine shuttle buses pick you up right outside the hotel, which is fantastic.

Great location, nice hotel

The room was very pleasant really enjoyed the corner room with two windows, the room and overall facilities were very clean, the staff were fantastic from cleaning to front desk staff and everyone in between. The Restaurant Brazen was absolutely wonderful - fantastic unique dishes and specials to top notch friendly staff - this was the best experience staying in Banff of many we have done over the years. Bed was also super comfy

Sehr zentrale Lage mit ausreichend Parkplätzen. Betten sehr gut. Bad sauber. Sehr schöner Blick auf die Berge.

We will not come again. Parking was simply full. The room was the worst I stayed in. There is a vent right above my head! ..and very thoughtful a pair of ear plugs left on a table for me.. Combine those 2 things and imagine how I slept!!

This old hotel with history as sections to it is in a great location right in the centre of Banff and access to local restaurants and shops is perfect, and if you're a skier or boarder the shuttle stops right at the back of the hotel. The hotel has ski storage and a 2 hot tubs on the roof which we actually didn't use as we noticed no-one had a shower before getting into them even though it states you should! We think that this could maybe be reinforced by reception staff when clients arrive.
The staff here couldn't do enough for us and every request was met by them in a timely manner.
Things that we think are lacking.
1.There are no hooks or shelving for gloves , helmet, wet ski jackets etc and this is also very relevant to people who do other activitirs.such as hiking MTB etc.
2 The lighting in the main room is very poor and hard to see your stuff when daylight has gone.
3. There were not enough options for breakfast for plant based/ vegan diets.
4 Not enough hooks in bathroom to hang robes/ towels etc to dry them after use.
5. You are told to keep ski boots in your room but there is no mat or place to.put them after you come off slopes with snowed up boots thus leaving pool of water and ruining the carpets in the hotel.

These are mearly suggestions to improve the hotel and we actually loved our stay and would highly recommend this place. Beds really comfy and hotel very clean.