Mount Royal Hotel

Hotels
8.8 (848 reviews)
138 Banff Avenue , Banff , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Noisy air conditioning
Cleanliness issues
Mattresses are worn

Categories

Cleanliness
8.19
Room not cleaned properly as noted in the review.
Service
9.16
Amazing staff that go above and beyond and friendly service mentioned in reviews.
Location
9.2
Perfect location mentioned in multiple reviews, very convenient.
Room Quality
8.65
Room was good size and comfortable but had issues with bedding.
Amenities
8.68
Hot tub and other amenities were praised, though some maintenance issues were mentioned.
Value for Money
8.64
Good value for the location and service provided.
Food and Beverage
9.19
Food was highly praised as divine with a great restaurant experience.
Overall Experience
8.66
A great overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Central Location in Banff

Located in Banff, Mount Royal Hotel offers a convenient stay with a restaurant on-site. Enjoy modern amenities such as free WiFi and a flat-screen TV. Unwind in the sauna and hot tub after a day of exploring Banff Upper Hot Springs just 4 km away.

Comfortable and Well-Equipped Rooms

Relax in air-conditioned rooms equipped with a coffee machine, desk, and seating area. Freshen up in the private bathroom with complimentary toiletries provided. Additional conveniences include a safety deposit box and ironing facilities.

Convenient Services and Activities

Benefit from a 24-hour front desk, luggage and ski storage, as well as dry cleaning services. Engage in various activities like skiing both on-site and in the surrounding areas. Don't forget to visit Lake Minnewanka and Banff Gondola nearby.

Book your stay at Mount Royal Hotel for a memorable experience in Banff!

Important information:

Please note that different policies will apply for group bookings of more than 10 rooms.

Parking is subject to availability due to limited spaces and will incur an additional fee of USD 10 per night for stays from October to May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 848 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
N
Niall couple ie
8
Met our requirements
Pros:

We only stayed one night in transit to the airport.

Cons:

Our room was at the far end of the hotel, but it was spotless enjoyable last night in Canada.

2026-06-27 via Nuitee
A
Andrii solo_traveller ua
10
Pros:

Location. Very close to the bus stop.

Cons:

Noise insulation needs improvement....

2026-06-26 via Nuitee
鼎勲 family_with_children tw
10
很乾淨
Pros:

很靠近市中心

Cons:

沒有

2026-06-24 via Nuitee
E
Eileen couple ie
6
2026-06-18 via Nuitee
J
jessica couple gb
6
Good location but expensive for the facilities
Pros:

Brilliant location in central Banff and easy on-site parking. The decor is nice.

Cons:

It was very expensive for a room that didn’t have a window that would open and the fridge made noise throughout the night that woke us. We didn’t get told about the protocol for housekeeping and so had to request that when we returned the next day and wanted to rest. Staff didn’t ask how our stay was.

2026-06-16 via Nuitee
J
Joanne couple us
9
2026-06-14 via Nuitee
R
Richard couple us
8
2026-06-11 via Nuitee
D
Deal solo_traveller us
10
Very friendly staff and very efficient!!
Pros:

Perfect location with great rooms.

2026-06-11 via Nuitee
N
nexto couple kr
6
Pros:

banff downtown에 위치해서 접근성이 좋았습니다. 주차장도 제가 방문시에는 여유있었습니다.

Cons:

특별한 아쉬운 점은 없었던 같아요..

2026-06-08 via Nuitee
A
Agnes solo_traveller au
8
Very enjoyable
Pros:

Great location and very friendly staff

2026-06-03 via Nuitee
P
Philip couple gb
8
Comfortable stay, great location
Pros:

Didn’t eat at hotel but did have pre dinner drinks

Cons:

Room was comfortable but a bit dark. There was also some noise from air vents outside room. Used earplugs which were in the room

2026-06-03 via Nuitee
A
Agnes solo_traveller au
8
Very enjoyable
Pros:

Nice and central with restaurants near by as well as onsite restaurant and bar

2026-06-03 via Nuitee
L
Lesla couple au
9
2026-05-31 via Nuitee
P
Peter solo_traveller au
10
Great location.
Pros:

Location perfect. Walking distance from everything. Staff were excellent.

Cons:

Nothing.

2026-05-30 via Nuitee
J
Jorgen couple au
10
2026-05-29 via Nuitee
J
Jomelyn couple us
9
2026-05-26 via Nuitee
D
David couple ca
7
2026-05-26 via Nuitee
T
Tim solo_traveller ca
5
Won’t stay here again or recommend
Pros:

Not that much , location only and on site parking

Cons:

Staff, also being put in a terrible room had to ask for a change

2026-05-25 via Nuitee
S
Sheppard solo_traveller ca
10
2026-05-23 via Nuitee
R
Ryann couple ca
10
Pros:

Everything.

Cons:

Would have been nice for more hot tubs to have been operating

2026-05-21 via Nuitee