Hotel Deville Prime Porto Alegre

Hotels
9.3 (3342 reviews)
Avenida dos Estados, 1909 , Porto Alegre , br

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Pool maintenance issues
Parking management problems

Categories

Cleanliness
8.51
Several reviews mention cleanliness positively, but concerns about the pool water quality suggest room for improvement.
Service
9.98
Overall service is highly praised; staff is described as accommodating and helpful.
Location
9.52
The hotel's location is frequently noted as excellent, particularly for airport access.
Room Quality
9.47
Rooms are often described as comfortable and well-maintained, with spacious layouts.
Amenities
8.5
Amenities like the pool and parking management had some mentioned issues.
Value for Money
9.46
The general sentiment towards value for money is positive, reflecting the quality of the stay.
Food and Beverage
9.51
Breakfast and dining options received several positive mentions for being good and varied.
Overall Experience
9.48
The overall sentiment suggests a very positive experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:54

Property Description

Convenient Location
Hotel Deville Prime Porto Alegre, just 800 meters from Salgado Filho International Airport, offers easy access to the city center in just 15 minutes.

Modern Amenities
Enjoy air-conditioned rooms with free Wi-Fi, cable TV, and a private bathroom. The entire property is 100% non-smoking, ensuring a comfortable stay.

Leisure Facilities
Relax and unwind with access to tennis courts, a fitness center, and a billiard table. Perfect for both leisure and business travelers.

Experience the convenience and comfort of Hotel Deville Prime Porto Alegre. Book now for an unforgettable stay!

Important information:

In support of municipal tourism, we have a voluntary, non-mandatory contribution of R$ 3.00 per night, not included in the total amount of your reservation.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.

Please note that each apartment can accommodate only one small size pet with maximum weight of 10 kg at a daily surcharge. Guests traveling with pets are required to present a valid vaccination document of the animal upon check in. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 31.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for R$ 92 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 3342 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.48
G
gelson couple br
7
Esperava mais
Pros:

Atendimento na chegada e café da manhã

Cons:

Não flexibilidade de checkout e a limpeza do quarto ( chegamos na quinta e só fizeram a limpeza no sábado de tarde após requisitarmos)

2026-06-27 via Nuitee
C
Carlos André solo_traveller br
9
Pros:

Cama, travesseiros, café da manhã

2026-06-27 via Nuitee
A
andrea family_with_children br
9
2026-06-27 via Nuitee
R
Raimundo solo_traveller br
9
2026-06-27 via Nuitee
V
Valon extended_group br
10
2026-06-27 via Nuitee
W
Waleria family_with_children br
10
2026-06-27 via Nuitee
M
MARCIELE solo_traveller br
10
Ótima.
Pros:

Camas limpas e confortáveis!

Cons:

O ar condicionado não esquentou o quarto. Mas talvez porque estivesse muito frio.

2026-06-27 via Nuitee
C
Carlucio solo_traveller br
8
2026-06-26 via Nuitee
I
Ingra solo_traveller br
10
2026-06-25 via Nuitee
J
Josue family_with_children br
10
2026-06-25 via Nuitee
H
Hector solo_traveller br
6
Frustrante
Pros:

Limpeza , tratamento pelo staff e café da manhã.

Cons:

O box desabou sobre a minha filha durante o banho e tivemos que mudar de quarto durante a madrugada. O staff foi muito gentil e tentou compensar de alguma forma. No entanto, precisamos registrar que a nossa expectativa era maior diante do valor pago. Somos clientes há anos do hotel e dessa vez foi muito frustrante.

2026-06-23 via Nuitee
M
Mamene family_with_children br
9
agradável e confortável
Pros:

Muito bom

Cons:

nada a comentar

2026-06-23 via Nuitee
S
SERGIO extended_group br
10
Impecável
Pros:

⭐⭐⭐⭐⭐ Experiência impecável — referência de hospitalidade no Brasil
Meu marido e eu somos proprietários da Pousada Descanso do Rei na Praia do Rosa, em Santa Catarina — e justamente por isso somos hóspedes bastante exigentes. Conhecemos de perto o que é difícil entregar na hotelaria, e é com esse olhar criterioso que digo: o Deville Porto Alegre nos surpreendeu genuinamente.

Tudo funcionou com perfeição. Quarto amplo, cama com rouparia impecável, toalhas macias e trocadas com capricho, limpeza irrepreensível e um chuveiro que raramente se encontra com essa pressão e temperatura. Pequenos detalhes que, para quem trabalha com hospitalidade, fazem toda a diferença.

O café da manhã merece menção especial: completo, variado, com qualidade que eu só havia visto em resorts internacionais — lembro de um café em Bali que me impressionou nesse nível. O Deville chega lá.

Jantamos também no restaurante do hotel e os pratos eram elaborados com refinamento real, não apenas apresentação bonita.

Mas o que verdadeiramente elevou a experiência foi o atendimento. Ana Flávia e Josimar, da recepção, são profissionais de alto nível: atenciosos, proativos e com aquela simpatia genuína que não se treina em manual. Ficamos impressionados.

O Deville Porto Alegre passa a ser, a partir de agora, nossa primeira escolha sempre que estivermos na cidade. Parabéns à equipe — é assim que se faz hospitalidade.

2026-06-22 via Nuitee
M
Matheus Henrique family_with_children br
10
2026-06-22 via Nuitee
G
Guilherme extended_group br
9
2026-06-22 via Nuitee
L
Lilian family_with_children br
10
Melhor hotel em Porto Alegre
Pros:

Sempre bom ficar
No Deville. Camas, banho e café da manhã nunca decepcionam. Transfer aeroporto 24 horas

2026-06-22 via Nuitee
L
Lilian family_with_children br
10
2026-06-22 via Nuitee
S
Silvestre solo_traveller br
6
Café da manhã muito bom. Restaurante precisa de organizar melhor para que a comida não chegue fria, além do estoque de i
Pros:

A acomodação estava limpa e com bom atendimento na recepção.

Cons:

Tivemos uma frustração no jantar em família para 4 pessoas. Quando o jantar chegou estava totalmente frio. Solicitamos para aquecer e o prato foi desmontado e disseram que não tinham mais ingredientes pra fazer os pratos solicitados. Enfim, esperamos mais 1 hora para que servissem outra opção.

2026-06-21 via Nuitee
A
Ana Beatriz family_with_children br
10
Pros:

Simpatia dos funcionários

2026-06-21 via Nuitee
L
Luiz B Carneiro family_with_children br
9
Atendeu expectativas
Pros:

Instalações, equipe e café da manhã

2026-06-21 via Nuitee