Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Comfortable rooms
Cons:
Cleanliness issues
High prices for amenities

Categories

Cleanliness
7.76
Some reviews indicate issues with cleanliness, including dirty linens and moldy showers.
Service
9.23
Most guests appreciated the friendly and professional service from the staff.
Location
8.27
Generally good location, though some guests mentioned it being a bit far from the center.
Room Quality
8.22
Rooms generally comfortable, but there were complaints about temperature control.
Amenities
7.75
Amenities like the gym and spa received mixed reviews; outdated facilities noted.
Value for Money
7.71
Concerns about high prices compared to the perceived quality were expressed.
Food and Beverage
8.76
Guest feedback was positive about the breakfast quality and selection.
Overall Experience
8.73
Despite some drawbacks, guests overall were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Luxurious Accommodation
Mercure Hotel Amsterdam City offers spacious 4-star rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests.

Relaxation and Indulgence
Guests can unwind in the sauna and Turkish steam bath facilities, perfect for a rejuvenating experience after a day of exploring the vibrant city of Amsterdam.

Gastronomic Delights
Indulge in a culinary journey at the hotel's FLOOR restaurant and lounge, offering a variety of dishes and drinks in a stylish setting.

Experience the best of Amsterdam at Mercure Hotel Amsterdam City - book your stay now for an unforgettable getaway!

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When using the existing bed set-up, children under the age of 12 can stay free of charge. Extra costs apply when extra beds are needed.

Please note that debit cards can not be used to guarantee the reservation or for pre-payment of nonrefundable bookings. Only credit cards are accepted.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4787 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
F
Faivre • extended_group • fr
9
2026-08-08 • via Nuitee
N
Netto • extended_group • be
9
Pros:

top hotel

Cons:

distancia para metro

2026-08-08 • via Nuitee
M
Martin • couple • gb
10
2026-08-08 • via Nuitee
D
Denny • couple • nl
9
2026-08-08 • via Nuitee
S
Shivani • solo_traveller • nl
10
2026-08-08 • via Nuitee
J
jia • couple • de
9
Pros:

sauber, angenehm, ruhig

Cons:

man kann nicht kostenlos parken, Muss pro tag so 34 euro bezahlen.
und die betten sind iwie zu schmal für mich

2026-08-07 • via Nuitee
Z
Zahra • family_with_children • gb
8
2026-08-07 • via Nuitee
N
Nicolai • couple • at
10
2026-08-07 • via Nuitee
T
Tracey • solo_traveller • gb
1
2026-08-07 • via Nuitee
A
Angelos • family_with_children • cy
9
2026-08-06 • via Nuitee
S
Steven • solo_traveller • gb
9
2026-08-06 • via Nuitee
D
Daphne • couple • nl
8
2026-08-06 • via Nuitee
R
Rashed • couple • ae
10
2026-08-05 • via Nuitee
P
Patricia • extended_group • es
8
Agradable hotel con buena comunicación con el centro de Amsterdam
Pros:

El sitio que era muy tranquilo y al centro con el metro está a 10/15 minutos

Cons:

Los empleados muy mal. Muy antipáticos y si preguntabas algo casi ni te respondían.

2026-08-05 • via Nuitee
S
Sarah • family_with_children • sa
9
Pros:

الفندق جديد وفي حي هادئ وجديد سرعة تسجيل الدخول والخروج ، بعض الغرف اطلالتها على قناة مائية ، يوفرون يومياً لكل غرفة 4 مشروبات من الثلاجة تحت واول يوم 5 مشروبات مثل البيبسي والعصير ، تعامل الموظفين الرائع

Cons:

- يبعد الفندق عن محطة المترو 16 دقيقة مشي لايوجد حول الفندق سوبرماركت اقرب بقالة صغيرة تبعد تقريباً 12 دقيقة وحول البقالة ماكدونالدز

- التنظيف ليس يومي وماعدا ذلك كل شيء رائع

2026-08-05 • via Nuitee
K
kirsten • solo_traveller • nl
8
Prima hotel, auto parkeren supermakkelijk
Pros:

Nette kamer, schoon en fijn bed. Zeer vriendelijke ontvangst.

Cons:

Vind het jammer dat ook dit hotel weer een regendouche heeft.

Parkeren vond ik prijzig maar ging wel heel makkelijk!

2026-08-05 • via Nuitee
F
FABIENNE • solo_traveller • ci
7
2026-08-03 • via Nuitee
S
Stefanie • couple • be
9
Zeer aangenaam verbleven voor 1 nacht
Pros:

Het ontbijt was heel uitgebreid en alles was voldoende voorradig,personeel was heel vriendelijk en behulpzaam. De kamers waren ruim,mooi ingericht en heel goede bedden. Ligt iets verder van het centrum,maar de metro is vlakbij en dan ben je snel in het centrum

2026-08-02 • via Nuitee
P
Pernille • solo_traveller • dk
8
Pros:

Fint og rent familieværelse. God morgenmad med masser af lækkert at vælge imellem. Hotellet ligger cirka 10 minutters gang fra metroen, som er nem at tage ind til centrum.

Cons:

Der stod tomme flasker på gangen i flere dage, hvilket gav indtryk af mangelfuld rengøring på fællesarealerne. Fitnesslokalet var meget lille og havde kun lidt træningsudstyr.

2026-08-02 • via Nuitee
B
Bianca • couple • be
8
2026-08-02 • via Nuitee