Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Comfortable rooms
Cons:
Cleanliness issues
High prices for amenities

Categories

Cleanliness
7.76
Some reviews indicate issues with cleanliness, including dirty linens and moldy showers.
Service
9.23
Most guests appreciated the friendly and professional service from the staff.
Location
8.27
Generally good location, though some guests mentioned it being a bit far from the center.
Room Quality
8.22
Rooms generally comfortable, but there were complaints about temperature control.
Amenities
7.75
Amenities like the gym and spa received mixed reviews; outdated facilities noted.
Value for Money
7.71
Concerns about high prices compared to the perceived quality were expressed.
Food and Beverage
8.76
Guest feedback was positive about the breakfast quality and selection.
Overall Experience
8.73
Despite some drawbacks, guests overall were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Luxurious Accommodation
Mercure Hotel Amsterdam City offers spacious 4-star rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests.

Relaxation and Indulgence
Guests can unwind in the sauna and Turkish steam bath facilities, perfect for a rejuvenating experience after a day of exploring the vibrant city of Amsterdam.

Gastronomic Delights
Indulge in a culinary journey at the hotel's FLOOR restaurant and lounge, offering a variety of dishes and drinks in a stylish setting.

Experience the best of Amsterdam at Mercure Hotel Amsterdam City - book your stay now for an unforgettable getaway!

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When using the existing bed set-up, children under the age of 12 can stay free of charge. Extra costs apply when extra beds are needed.

Please note that debit cards can not be used to guarantee the reservation or for pre-payment of nonrefundable bookings. Only credit cards are accepted.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 4935 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Raad • solo_traveller • jo
8
2026-08-29 • via Nuitee
A
Andrea • couple • de
10
2026-08-29 • via Nuitee
S
Srikanth • couple • in
9
Pros:

Good clean hotel with friendly staff (especially Vivian)

Cons:

Compact rooms

2026-08-29 • via Nuitee
A
Anne • family_with_children • gb
7
Very pleasant
Pros:

Great views as we were on 17th floor. Liked the fact we could take 2 drinks per room daily and a bottle of water was provided for the coffee machine.

Cons:

It was over priced mainly because the F1 was that weekend.

2026-08-29 • via Nuitee
P
Pari • solo_traveller • it
9
2026-08-26 • via Nuitee
F
Francisca • couple • es
8
Hotel, muy bueno, ubicación muy mala
Pros:

Me gustaron mucho los servicios del Hotel y la comida

Cons:

El emplazamiento no me gustó en absoluto debido a que está en una zona alejado de la ciudad sin nada alrededor que no sean hoteles o locales de oficinas y eso dificulta ir a pasear o dar una vuelta por los alrededores, puesto que en la parte posterior está todo súper sucio, que parece un polígono abandonado

2026-08-26 • via Nuitee
M
Matteo • couple • it
8
Mi è piaciuto comunque il cambio asciugamani ogni giorno ma la pulizia in camera in alcuni punti lasciava desiderare. Pe
Pros:

Molto bella nel Contesto anche se in un punto non turistico,ma comodo per la metropolitana

Cons:

I prezzi alti del cibo e bevande.

2026-08-26 • via Nuitee
G
Giorgio • solo_traveller • it
9
Ottimo
Pros:

Hotel grande, pulito, con ottimo servizio colazione e cena, acqua omaggio e parcheggio auto interno all'hotel.

Cons:

Unica pecca : lontano dal centro, circa 5km, non gestibile a piedi.

2026-08-26 • via Nuitee
Y
Yinersy • couple • de
7
2026-08-25 • via Nuitee
I
Ioannis • extended_group • gr
9
2026-08-25 • via Nuitee
S
Sohail • couple • sa
6
2026-08-24 • via Nuitee
N
Nicolle Franziska • couple • de
10
2026-08-24 • via Nuitee
M
Mario • family_with_children • be
6
Pros:

Ontbijt

2026-08-24 • via Nuitee
A
Arnold • couple • be
8
2026-08-24 • via Nuitee
M
MOHAMED • solo_traveller • bh
9
Pros:

Good location , family orientated, friendly helpful staff and Good size rooms .

2026-08-24 • via Nuitee
S
Simone • family_with_children • it
10
Pros:

Arredamento moderno, camere spaziose, pulizia ottima, colazione favolosa.

Cons:

Metro a10/15 minuti

2026-08-23 • via Nuitee
P
Pari • solo_traveller • it
8
2026-08-23 • via Nuitee
G
Graeme • family_with_children • gb
9
2026-08-22 • via Nuitee
A
Almutirir • solo_traveller • sa
8
Pros:

يجنن بس بعيد عن السنتر الصراحه تحتاج سباره

2026-08-21 • via Nuitee
H
Hendrik • solo_traveller • za
4
Less than average stay
Pros:

Breakfast was ok. Not great, but ok

Cons:

Our room was not made, even though we only came back after 4pm. Coffee also not replaced after room was eventually cleaned. Unfriendly staff at front desk

2026-08-21 • via Nuitee