Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Close to metro / good transport connections
Friendly, helpful staff
Clean rooms and comfortable beds
Excellent, varied breakfast
Nice views / terrace by the river
Useful in-room amenities (coffee machine, iron, small kitchenette)
Cons:
Perceived poor value for money / pricing complaints
Some rooms are small relative to price
Occasional minor maintenance issues (worn faucets, coffee cups sizing)
Breakfast/dinner can be considered expensive by some guests
No nearby tobacco shops for smokers (minor inconvenience)
One reported taxi price discrepancy

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness: 'Очень чистый номер', 'kamer was schoon en netjes', 'Limpieza' — rooms described as clean and well maintained.
Service
8.8
Staff repeatedly described as friendly and helpful (directions, taxi booking, quick room replacement). One comment about pricing policy/club member discount is a management critique but overall service sentiment is positive.
Location
8.7
Many reviews highlight proximity to the metro (3–10 minutes), good connections to central Amsterdam and suitability for events (marathon). A few mention it as slightly far from centre or public transport for specific needs.
Room Quality
7.6
Mixed feedback: comfortable beds and some spacious rooms with kitchen/coffee machine are noted, but several guests reported very small rooms for the price.
Amenities
8
Guests mention useful in-room amenities (coffee machine, iron, small kitchenette, terrace) and well-stocked breakfast service; some minor issues reported (cups too large for machine, worn faucets).
Value for Money
7.3
Several guests complain about price relative to room size and policies (club member pricing, perceived high costs); one review explicitly calls out poor price policy despite positive aspects, though another review calls it 'Great value'.
Food and Beverage
8.6
Breakfast is frequently described as excellent, varied and well maintained; a few guests found breakfasts/dinner buffets expensive or that the dinner buffet could be improved.
Overall Experience
8.4
Overall sentiment is positive with many repeat stays, recommendations, and comments about a great stay, terrace by the river and easy access to Amsterdam; minor issues noted but not dominant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation
Mercure Hotel Amsterdam City offers spacious 4-star rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests.

Relaxation and Indulgence
Guests can unwind in the sauna and Turkish steam bath facilities, perfect for a rejuvenating experience after a day of exploring the vibrant city of Amsterdam.

Gastronomic Delights
Indulge in a culinary journey at the hotel's FLOOR restaurant and lounge, offering a variety of dishes and drinks in a stylish setting.

Experience the best of Amsterdam at Mercure Hotel Amsterdam City - book your stay now for an unforgettable getaway!

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When using the existing bed set-up, children under the age of 12 can stay free of charge. Extra costs apply when extra beds are needed.

Please note that debit cards can not be used to guarantee the reservation or for pre-payment of nonrefundable bookings. Only credit cards are accepted.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 4871 reviews
Cleanliness: 9
Service: 8.8
Location: 8.7
Room Quality: 7.6
Amenities: 8
Value for Money: 7.3
Food and Beverage: 8.6
Overall Experience: 8.4
M
Marleyson • family_with_children • nl
7
2026-11-07 • via Nuitee
A
Alexandra • couple • de
8
2026-11-05 • via Nuitee
A
Anthony • extended_group • pt
10
A very good recommendation.Would book again.
Pros:

Room well layed out

Cons:

no complaints

2026-11-04 • via Nuitee
S
Stefan • family_with_children • de
9
2026-11-02 • via Nuitee
K
Kevin • couple • de
8
2026-11-02 • via Nuitee
M
Manal • couple • be
10
2026-11-01 • via Nuitee
M
Michal • family_with_children • sk
8
2026-10-31 • via Nuitee
C
Clarke • couple • ie
10
2026-10-30 • via Nuitee
E
EMRAH • couple • tr
8
2026-10-30 • via Nuitee
E
Elmincho80 • family_with_children • fr
9
2026-10-29 • via Nuitee
L
Lea • couple • de
8
2026-10-27 • via Nuitee
B
barış • couple • tr
7
Vasat
Cons:

Fiyat politikası kötü. Mercure clup üyesiyim. Booking.com' a 20% komisyon ödemenizi rağmen, booking in fiyati daha iyi. Clup memberlara dogruds rezervasyonlarda, bookjng komisyonj odemediginiz icin en az 20% indirim yapmalısınız. Profesyonellik bunu gerektiri.

2026-10-26 • via Nuitee
N
Natasha • extended_group • dk
8
2026-10-26 • via Nuitee
Чурилова • family_with_children • de
10
Pros:

Очень чистый номер, удобная кровать и огромнейшая душевая кабинка.В номере тепло и уютно.До метро 5-7минут пешком.

Cons:

Завтраки не заказывали, для нас они как-то слишком дорогие.

2026-10-25 • via Nuitee
Z
Zuzana • extended_group • cz
9
2026-10-25 • via Nuitee
H
Holger • couple • de
9
2026-10-25 • via Nuitee
C
Carla • couple • cl
7
Pros:

Limpieza

Cons:

Muy pequeño los espacios y algo alejado del centro

2026-10-24 • via Nuitee
T
Thuy Uyen • family_with_children • nl
8
Schoon en fijn hotel
Pros:

Ik heb 1 nachtje geslapen in het hotel, en een ontbijt erbij genomen. Ik was samen met mijn dochter van 7 jaar. Kamer was schoon en netjes. Personeel heel erg vriendelijk en behulpzaam. Het ontbijt was ruim in keus. Alles werd netjes bijgehouden en aangevuld. Ze hebben lekkere koffie!

Cons:

De afstand naar OV

2026-10-24 • via Nuitee
I
Inesse • couple • fr
1
2026-10-24 • via Nuitee
A
Antoine • family_with_children • be
10
Parfait
Pros:

Emplacement idéal pour le marathon d’Amsterdam

2026-10-22 • via Nuitee