Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Comfortable rooms
Cons:
Cleanliness issues
High prices for amenities

Categories

Cleanliness
7.76
Some reviews indicate issues with cleanliness, including dirty linens and moldy showers.
Service
9.23
Most guests appreciated the friendly and professional service from the staff.
Location
8.27
Generally good location, though some guests mentioned it being a bit far from the center.
Room Quality
8.22
Rooms generally comfortable, but there were complaints about temperature control.
Amenities
7.75
Amenities like the gym and spa received mixed reviews; outdated facilities noted.
Value for Money
7.71
Concerns about high prices compared to the perceived quality were expressed.
Food and Beverage
8.76
Guest feedback was positive about the breakfast quality and selection.
Overall Experience
8.73
Despite some drawbacks, guests overall were satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Luxurious Accommodation
Mercure Hotel Amsterdam City offers spacious 4-star rooms with free WiFi and modern amenities, ensuring a comfortable stay for guests.

Relaxation and Indulgence
Guests can unwind in the sauna and Turkish steam bath facilities, perfect for a rejuvenating experience after a day of exploring the vibrant city of Amsterdam.

Gastronomic Delights
Indulge in a culinary journey at the hotel's FLOOR restaurant and lounge, offering a variety of dishes and drinks in a stylish setting.

Experience the best of Amsterdam at Mercure Hotel Amsterdam City - book your stay now for an unforgettable getaway!

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

When using the existing bed set-up, children under the age of 12 can stay free of charge. Extra costs apply when extra beds are needed.

Please note that debit cards can not be used to guarantee the reservation or for pre-payment of nonrefundable bookings. Only credit cards are accepted.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 4935 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.27
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
Jan Westerink • solo_traveller • nl
8
Pros:

Vriendelijk personeel en een goed ontbijt

Cons:

Geen lekker warm water uit de douche

2026-09-18 • via Nuitee
M
Marcel • solo_traveller • nl
8
2026-09-18 • via Nuitee
A
Adeel • family_with_children • ae
8
2026-09-16 • via Nuitee
K
Konstantinos • couple • gr
8
2026-09-15 • via Nuitee
V
Vyacheslav • couple • kz
9
2026-09-14 • via Nuitee
S
Sandra • extended_group • je
10
2026-09-13 • via Nuitee
J
Jürgen • family_with_children • be
7
Pros:

Ontbijt gewoon,geen verse gebakken eieren.

Cons:

Dinner buffet had beter gekunnen.

2026-09-12 • via Nuitee
D
Duguleana • couple • ro
9
Great value for money near Amsterdam city centre
Pros:

Close to the metro, nice mattress, enough space, nice bathroom, has iron, tea, coffee.

Cons:

Small details e.g. the cups are too big for the coffee machine, the faucets are worn.

2026-09-11 • via Nuitee
J
Jan • couple • cz
10
2026-09-10 • via Nuitee
A
Alaynnam1 • solo_traveller • us
9
Pros:

Staff were friendly and distance to metro was walkable. Excellent breakfast at the restaurant also Uber eats delivered. Easy location for Uber or Bolt pickup. Close to park and walking distance to the some sites including the upside down (museum). Metro station was only 3-4 quick stops to central station and you can get anywhere from there. I would absolutely recommend this hotel to anyone going to Amsterdam.

Cons:

Nothing to complain about but I wish I could've spent more time in Amsterdam. Will definitely return!!!

2026-09-09 • via Nuitee
Y
Yanis • couple • ch
8
Will definitely stay here again!
Pros:

This was my third stay here, but my first time writing a review. The hotel is well maintained. My highlight is the terrace right by the river. The staff are friendly and helpful. We had an issue with our first room, but they quickly gave us a replacement. The nearest subway station is a 5-10 minute walk along the riverbank and offers good connections to Amsterdam Central Station.

Cons:

Important for smokers: There are no tobacco stores nearby, either a 20-minute walk or a short subway ride.

2026-09-09 • via Nuitee
D
danny • couple • gb
8
Pros:

Staff are very nice and welcoming

Cons:

Room was small

2026-09-07 • via Nuitee
H
Himanshu • solo_traveller • in
10
2026-09-07 • via Nuitee
C
Carmela • family_with_children • it
10
Soggiorno bellissimo
Pros:

L’albergo è dotato di tutti i comfort. La camera era spaziosa e dotata persino di macchinetta del caffè e di una piccola cucina. Letto comodissimo.
L’albergo è vicino alla metro.
Staff gentile e disponibile.
Colazione buonissima e variegata.

2026-09-07 • via Nuitee
P
Patricia • family_with_children • be
10
2026-09-07 • via Nuitee
U
Uta • extended_group • de
9
2026-09-07 • via Nuitee
Y
Ylette • solo_traveller • nl
9
2026-09-07 • via Nuitee
S
Souravi • family_with_children • gb
9
Excellent!
Pros:

Location, the staff and views. Comfortable room for families.

2026-09-06 • via Nuitee
F
FABIANA • family_with_children • it
10
2026-09-06 • via Nuitee
M
Muhammad Bilal • solo_traveller • gb
10
2026-09-06 • via Nuitee