Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good amenities
Cons:
Musty smells
Noise from neighbors
Parking difficulties

Categories

Cleanliness
8.2
Generally clean rooms, although some mentioned musty odors and crinkled sheets.
Service
9.2
Staff were noted to be friendly, accommodating and provided excellent service.
Location
8.7
Good location near the city, though some reviews mentioned it being farther than expected.
Room Quality
8.2
Rooms were described as clean and comfortable, but some had issues with smells and noise.
Amenities
8.7
Facilities including the pool and restaurant were highly rated by guests.
Value for Money
8.7
Good balance between cost and quality, with generous portions at meals.
Food and Beverage
9.2
Breakfast received multiple positive mentions regarding variety and quality.
Overall Experience
8.7
Overall positive experience with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation and Convenient Location
Located just minutes away from Christchurch Casino, Te Pae Convention Centre, and Hagley Park, Pavilions Hotel offers a prime location for both leisure and business travelers.

Fantastic Amenities for a Relaxing Stay
Guests can unwind in the outdoor heated swimming pool, spa pool, or well-equipped fitness centre. The on-site restaurant serves a delicious à la carte menu and room service is available 24/7.

Personalized Service and Memorable Experience
With a variety of room types to cater to every need, including newly renovated rooms and cottages with full amenities, Pavilions Hotel ensures a comfortable stay for all guests. Enjoy the 24-hour front desk, free Wi-Fi, and exceptional service from our friendly staff. Book now for an unforgettable experience.

Important information:

There is a 1.5% surcharge when paying with credit card.

Please note that the swimming pool is not heated from April until October.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2492 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
D
Dallas • couple • nz
10
Excellent value for money
Pros:

Sky, spa & pool, room service, bath with seperate shower, spacious

Cons:

Road noise

2026-06-06 • via Nuitee
C
Cesar • couple • au
8
Relaxing.
Pros:

Cleanliness of the room, friendly staff, nice location, walking distance to the city centre.
A big shout out to Brian, the duty manager at the time. He’s very friendly and very easy to talk to.

Cons:

The room we are in is very close to the main road. It gets very noisy at night. It disturbs our sleep.

2026-06-06 • via Nuitee
M
Mill • couple • nz
8
A comfortable stay in a good location
Pros:

Good location, spacious rooms & great value for money with the cooked buffet breakfast included. A great place to stay!

Cons:

Only a set number of car parks first in first served / not reserved as such. So when we came back from our event, we had to park further away even though there were car parks right outside the room. Plus shower needs be quite hot for decent pressure etc.

2026-06-03 • via Nuitee
D
Donna • couple • nz
8
Pros:

Location

Cons:

No milk & noisy

2026-06-03 • via Nuitee
L
Lenore • couple • nz
8
2026-05-31 • via Nuitee
I
Ian • solo_traveller • nz
9
2026-05-30 • via Nuitee
M
M Hasil • couple • nz
10
Good overall..thanks so much pavilion hotel team
Pros:

Clean and tidy

Cons:

Noise from people outside

2026-05-30 • via Nuitee
D
Don • solo_traveller • nz
10
Great Stay
Pros:

Clean, warm comfortable, good location , great shower , excellent breakfast, cannot fault this hotel, 5 stars , one of the best hotels we have stayed at.

2026-05-30 • via Nuitee
E
Erico • solo_traveller • br
8
2026-05-29 • via Nuitee
J
Jiaxin • couple • au
9
2026-05-25 • via Nuitee
S
Simon Glen • couple • nz
9
2026-05-25 • via Nuitee
S
Steve Butterfield • couple • nz
7
Pros:

Efficiency is superb 👌

Cons:

The room we had was in a part of the premises next to reception which was a bit noisy in the morning, other than that the amenities were very satisfactory.

2026-05-24 • via Nuitee
T
Tina • couple • nz
9
Great get away
Pros:

Great staff service and responses

Cons:

Nothing. All good.

2026-05-24 • via Nuitee
B
Brenda • couple • nz
8
2026-05-21 • via Nuitee
G
Gina • couple • nz
9
2026-05-21 • via Nuitee
P
Phoenix • family_with_children • nz
8
Pros:

Loved the location and the breakfast provided!!

Cons:

The bathroom was small

2026-05-20 • via Nuitee
J
Julie • solo_traveller • nz
9
2026-05-19 • via Nuitee
L
Lynn • extended_group • nz
10
2026-05-18 • via Nuitee
J
Jones • solo_traveller • nz
7
Pros:

The bar and restaurant was very cool lots to look at

Cons:

The bed was uncomfortable felt like I was falling out it was on such a big angle and the bathroom was very tight

2026-05-18 • via Nuitee
H
Hui Chun • extended_group • tw
10
2026-05-18 • via Nuitee