Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great breakfast
Good amenities
Cons:
Musty smells
Noise from neighbors
Parking difficulties

Categories

Cleanliness
8.2
Generally clean rooms, although some mentioned musty odors and crinkled sheets.
Service
9.2
Staff were noted to be friendly, accommodating and provided excellent service.
Location
8.7
Good location near the city, though some reviews mentioned it being farther than expected.
Room Quality
8.2
Rooms were described as clean and comfortable, but some had issues with smells and noise.
Amenities
8.7
Facilities including the pool and restaurant were highly rated by guests.
Value for Money
8.7
Good balance between cost and quality, with generous portions at meals.
Food and Beverage
9.2
Breakfast received multiple positive mentions regarding variety and quality.
Overall Experience
8.7
Overall positive experience with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Luxurious Accommodation and Convenient Location
Located just minutes away from Christchurch Casino, Te Pae Convention Centre, and Hagley Park, Pavilions Hotel offers a prime location for both leisure and business travelers.

Fantastic Amenities for a Relaxing Stay
Guests can unwind in the outdoor heated swimming pool, spa pool, or well-equipped fitness centre. The on-site restaurant serves a delicious à la carte menu and room service is available 24/7.

Personalized Service and Memorable Experience
With a variety of room types to cater to every need, including newly renovated rooms and cottages with full amenities, Pavilions Hotel ensures a comfortable stay for all guests. Enjoy the 24-hour front desk, free Wi-Fi, and exceptional service from our friendly staff. Book now for an unforgettable experience.

Important information:

There is a 1.5% surcharge when paying with credit card.

Please note that the swimming pool is not heated from April until October.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2335 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
C
Catherine • couple • au
9
Amazing!
Pros:

Family orientated business. Bedroom modern and very clean. Very friendly staff. Excellent food!

Cons:

N/a

2026-02-14 • via Nuitee
K
Kurt • couple • gb
10
Outstanding and memorable for the right reasons.
Pros:

Superb facilities backed up by an outstanding hospitality team.
From engaging housekeeping staff to the duty manager Bryan. Everyone was customer focused and made it look very easy.

Cons:

Nothing

2026-02-14 • via Nuitee
J
Jon Paul • family_with_children • nz
7
2026-02-13 • via Nuitee
M
M • solo_traveller • nz
7
2026-02-12 • via Nuitee
B
Barry • solo_traveller • nz
8
Short
Pros:

Good accommodation well situated.

Cons:

Had to pay more than usual

2026-02-12 • via Nuitee
H
Harshilkumar • couple • au
9
Pros:

Every thing

2026-02-12 • via Nuitee
N
Nichola • couple • sg
8
Pros:

Very Convenient.

2026-02-11 • via Nuitee
D
Dueñas • couple • nz
9
2026-02-11 • via Nuitee
H
Heather • couple • nz
8
A great location and super clean room. Comfort is a work on.
Pros:

Clean and light. Great location!

Cons:

The bed and pillows weren’t great. Mattress had seen better days and pillows were all too hard for our liking.

2026-02-10 • via Nuitee
A
Aswin • couple • au
10
2026-02-10 • via Nuitee
K
kieran • couple • nz
8
2026-02-10 • via Nuitee
F
Francy • couple • nz
8
Lovely atmosphere but some units are looking very tired
Pros:

Love the atmosphere and staff very friendly

Cons:

No washcloths, one element on cooktop the thermostat needs replaced . Alot of dust and rubbish under low boy, soap splatters on back if bathroom door. I felt standards of housekeeping have dropped

2026-02-10 • via Nuitee
S
Selepa • solo_traveller • nz
10
2026-02-10 • via Nuitee
K
Kathrin • couple • de
9
Pros:

- schönes Zimmer
- Gute Lage

Cons:

- Frühstück etwas überteuert

2026-02-10 • via Nuitee
S
Sharon • solo_traveller • nz
8
2026-02-09 • via Nuitee
M
Mikey • couple • nz
8
2026-02-09 • via Nuitee
B
Barbie • solo_traveller • nz
10
Pros:

The staff were amazing

2026-02-09 • via Nuitee
D
Debbie • family_with_children • nz
8
2026-01-31 • via Nuitee
S
Sally • couple • nz
10
Will be back again
Pros:

After my flight was cancelled in transit. They had a room available and didn’t cost the earth

2026-01-29 • via Nuitee
E
Ester • family_with_children • nz
10
Fantabulous, we will be back!!
Pros:

This was the second time I have stayed with you and it was wonderful, a lovely place beautifully friendly staff and delicious breakfast. Thankyou so much

Cons:

N/A

2026-01-29 • via Nuitee