Crowne Plaza - Belfast by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.6 (4347 reviews)
117 Milltown Road , Belfast , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Family-friendly environment
Cons:
Pool maintenance issues
Soft mattress in one room

Categories

Cleanliness
8.04
Mixed reviews on maintenance; pool disappointed due to cold water and cleanliness issues.
Service
9.51
Exceptional service from staff, particularly Jobin, Melissa, and Samantha; warm and accommodating.
Location
8.55
Peaceful area surrounding the hotel, ideal for relaxation.
Room Quality
8.5
Rooms were clean, comfortable, well-furnished, and suited for families.
Amenities
8.53
Hotel facilities were well-maintained but some amenities were lacking in options.
Value for Money
8.49
Good value considering quality and service provided.
Food and Beverage
8.54
Breakfast was tasty with a variety of options; restaurant service was excellent.
Overall Experience
8.61
Overall a great family experience with high marks for service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Accommodations
Crowne Plaza - Belfast offers 4-star accommodations in the serene surroundings of Lagan Valley Regional Park. Each room is equipped with air-conditioning, a flat-screen TV, and free Wi-Fi, ensuring a comfortable stay. The plush beds and premium bedding guarantee a restful night's sleep.

Exceptional Dining and Leisure Facilities
Indulge in a full Irish breakfast at the on-site restaurant, Riverbar Lounge & Bistro, which also offers family-friendly dining options throughout the day. Guests can unwind and stay active at the hotel's health club, featuring a gym, 20-meter swimming pool, sauna, and steam room. Additionally, there are 21 meeting rooms and a 900-seater ballroom for special events.

Ideal Location for Leisure and Business
Located just a short drive from Belfast's city centre, Crowne Plaza Belfast provides easy access to popular landmarks like Titanic Belfast. With a children's playroom and proximity to parks and cycle paths, it's perfect for both family getaways and business trips. Book your stay now at Crowne Plaza - Belfast and experience luxury and convenience at its best.

Important information:

Please note that the credit card used to make the reservation must be presented on arrival. If this is not possible then an alternative card must be presented for payment.

Guests booking an advance purchase rate will receive a secure link from Prommt Pay via text or email to make payment and complete the booking.

Guests are required to show a photo identification and credit card upon check-in.

Please note the hotel restaurant may have limited opening hours in – contact hotel for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4347 reviews
Cleanliness: 8.04
Service: 9.51
Location: 8.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
J
Junko solo_traveller gb
10
Hassle-free
Pros:

Staff being friendly and competent and the room well equipped and clean.

Cons:

The location being too far from the centre.

2026-04-23 via Nuitee
S
Stephen solo_traveller gb
10
2026-04-23 via Nuitee
F
fiveklein solo_traveller gb
7
2026-04-22 via Nuitee
J
Jayne solo_traveller ie
10
It was a brilliant experience. Staff was friendly. Food was very nice 10 out of 10.
Pros:

Every thing was excellent I will be back there in the near future.

Cons:

Noting

2026-04-22 via Nuitee
E
Emmajane family_with_children gb
7
2026-04-21 via Nuitee
P
Peter couple gb
10
Nice hotel with friendly staff and good facilities
Pros:

Beautiful hotel with nice layout and good facilities. Rooms were spacious and comfortable.

Cons:

The mini fridge was noisey and we couldn’t figure out how to turn it off at night

2026-04-21 via Nuitee
P
Paula-Jane couple gb
10
Last minute choice became the best choice ever
Pros:

The staff were delightful and the singer in the bar was very good.
I had a wonderful swim and a delicious lunch.

2026-04-20 via Nuitee
R
Rare solo_traveller gb
10
2026-04-20 via Nuitee
R
Ross family_with_children gb
8
2026-04-19 via Nuitee
M
Maureen couple ie
8
Very comfortable, we will be back.
Pros:

The breakfast options were quite extensive, large portions and quite tasty.
The staff were friendly and very helpful

2026-04-19 via Nuitee
P
Paul family_with_children ie
8
Great place and would recommend
Pros:

Clean and modern

Cons:

Glasses were not removed from our room on day 2

2026-04-19 via Nuitee
A
Aimee solo_traveller gb
4
2026-04-19 via Nuitee
P
Patterson solo_traveller gb
9
2026-04-19 via Nuitee
C
Carley couple gb
10
2026-04-19 via Nuitee
G
Gaffney solo_traveller gb
10
Pros:

Everything upgraded the room was class

Cons:

Nothing

2026-04-19 via Nuitee
C
Connie solo_traveller ie
5
Hotel was average but costly
Pros:

Rooms clean and tidy

Cons:

Ate in bar the first nite and pizza very oily
Had breakfast next morning and not good value for money - went elsewhere for remainder of stay

2026-04-19 via Nuitee
F
Fanny family_with_children nl
10
Lovely
Pros:

Great stay, well maintained hotel with all the comfort.

Cons:

The breakfast room is a bit dark.

2026-04-19 via Nuitee
E
Eadaoin solo_traveller ie
8
2026-04-18 via Nuitee
G
Gemma solo_traveller gb
9
2026-04-18 via Nuitee
G
Gareth family_with_children gb
7
2026-04-18 via Nuitee