Westlake Hotels Amsterdam

Hotels
7.3 (122 reviews)
Reimerswaalstraat 5 , Amsterdam , nl

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room expectations not met
Standard service
Cons:
Unclean room
No breakfast or amenities

Categories

Cleanliness
5.01
The room wasn't cleaned at all, indicating poor cleanliness.
Service
8.48
Standard quality for this hotel tier.
Location
8.52
Standard quality for this hotel tier.
Room Quality
7.47
Standard quality for this hotel tier.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
8.46
Standard quality for this hotel tier.
Food and Beverage
5.01
No breakfast offered and no coffee maker, indicating lack of amenities.
Overall Experience
6.98
Mixed feelings due to issues with cleanliness and lack of amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:17

Property Description

Convenient Location in Amsterdam
Located in the west-side of Amsterdam, New West Inn is just a short drive from the A10 motorway, offering easy access to the city center and beyond.

Comfortable Rooms and Amenities
The hotel boasts rooms equipped with cable TV, a desk, and a seating area, ensuring a comfortable stay for guests. Enjoy free WiFi throughout the property and the option for rooms designed for disabled guests upon request.

Relaxation and Dining Options
Unwind at the fitness corner or solarium, and take advantage of the 24-hour reception, free parking, and garden terrace. Indulge in a delicious breakfast buffet in the morning and grab a bite at the lobby bar or pizza corner in the evening.

Ready to experience the convenience and comfort of New West Inn? Book your stay now and make the most of your time in Amsterdam!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 9.60 per day.

Location

Guest Reviews

7.3
Based on 122 reviews
Cleanliness: 5.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 5.01
Overall Experience: 6.98
S
sarah
4
Pros:

Pas de panneau sur la façade de l'hôtel on dirait que c'est abandonné. Pas de petit dej. Pas de cafetière. ... Etc

2026-01-08 via Nuitee
L
Lisbeth
2
Pros:

The room wasnt cleaned at all...

2026-01-05 via Nuitee
E
Emrah
8
Pros:

Nice stay

2025-06-06 via Nuitee
J
Jialing family
8
Pros:

The hotel is cosy and spacious, staff are friendly, but it is far from city center and limited transport, the nearby restaurants indicated in Expedia are not exist.

2025-05-21 via Nuitee
C
Chris
8
Pros:

All was good

2025-05-19 via Nuitee
J
James
10
Pros:

The only think I didnt like is our room was right above the front entrance. This is apparently where the smokers congregate. They were very loud talkers.You could hear them from the room late into the night and starting around 5am.

2025-05-18 via Nuitee
R
Rasha family
10
Pros:

Staff are friendly

2025-05-07 via Nuitee
N
Nuno
4
Needs modernising - wouldn’t recommend
Pros:

Mosquitos in the room just kept going, AC not working, dead insect stains on the walls…won’t stay again

2025-04-28 via Nuitee
A
AuroraP995 Friends getaway za
6
Neat and Adequate
Pros:

Hotel is a Walking distance from the tram line.

Situated in a quiet, safe neighbourhood with a shopping centre close by.

Budget friendly hotel with a three star rating. Room size is adequate with a comfortable bed, kettle and tea station and shower. Rooms are neat and cleaned daily and there is fast, free wifi for guests.

The hotel also offers meals at an additional charge.

Overall good value for a budget friendly hotel.

2025-04-20 via Tripadvisor
T
Tara partner
8
Pros:

Room was very clean, staff was friendly, and there was easy access to the tram to get into the downtown area. Ride shares were also easy to get here.

2025-04-16 via Nuitee
I
imogenw933 Couples
10
Lovely Stay for a Birthday Surprise!
Pros:

Stayed here for 3 nights as a birthday surprise for my boyfriend, and we had such a great time!

I had emailed ahead to see if they could do something special for my boyfriend’s birthday, and they did — it was such a lovely touch and he really appreciated it!

The staff were all so friendly and helpful any time we had questions. We didn’t have super high expectations for the room, but it was actually really nice and the beds were super comfy! Would definitely recommend!

2025-04-11 via Tripadvisor
A
Alexander
2
Bed bugs
Pros:

I woke up in the morning with what can only be described as bed bug bites. Room 223 needs a deep clean

2025-04-09 via Nuitee
R
Rachael friends
6
Pros:

I was scammed for van gogh tickets and rijksmuseum tickets using the hotels website. My money was taken and I got no tickets. I am still waiting for a refund. I will probably have to go my bank and report it as fraud. I got no confirmation email about the tickets either. Where is my money?

2025-03-12 via Nuitee
_
_federicafailaseria Couples it
8
All good.
Pros:

All good!
We bought 4 nights and we spent a wonderfull day's and everyone ov the staff was very gentile and caring. Room was clean and the rooms service was great, we come didn't expect nothing when we booked and we live and leave the hotel in love with Osdorp and everything else.

We surely come back ❤️

2025-03-03 via Tripadvisor
C
Chris friends
10
Pros:

N/a

2025-03-03 via Nuitee
S
Samuel David partner
8
Pros:

Paid for late check out yet got locked out our room and even after getting them to sort the key multiple times it was still hassle and struggle to gain access again.

2025-02-19 via Nuitee
J
JONES
6
Pros:

The mattress is bad ,it makes my body ache

2025-02-10 via Nuitee
V
Verified traveler
8
Regular stop
Pros:

Love the area. Great tourist base

2025-01-30 via Nuitee
C
Colin friends
6
Pros:

It was okay

2024-12-19 via Nuitee
H
Honey
10
Pros:

Absolutely loved this hotel. Would highly recommend and would definitely come back

2024-12-17 via Nuitee