XO Hotels City Centre

Hotels
7 (7588 reviews)
Beursstraat 11-19 , Amsterdam , NL
+31 20 622 0535

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Good breakfast options
Cons:
Poor cleanliness
Outdated rooms
Noise issues

Categories

Cleanliness
5
Multiple reviews mentioned poor cleanliness, with dirty carpets and a general unpleasant smell.
Service
8
Staff were described as helpful and polite during check-in/check-out interactions.
Location
9
Great location, very central and convenient for exploring the city.
Room Quality
6
Rooms were noted as dated and occasionally uncomfortable, with issues like a non-working heater and small sizes.
Amenities
7
Basic amenities were met, although some were outdated or lacking (e.g., no hair dryer).
Value for Money
7
For the location, the value is acceptable, but cleanliness and condition may not meet expectations.
Food and Beverage
7
Breakfast options received positive remarks, although not all reviews mentioned food.
Overall Experience
7
Overall experience was decent, influenced by location but harmed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:35

Property Description

Luxurious Accommodation in the Heart of Amsterdam

Central Location: XO Hotels City Centre is conveniently located near Dam Square and the vibrant Warmoesstraat area, making it the perfect base for exploring Amsterdam.

Modern Amenities: Enjoy the convenience of flat-screen TVs, private bathrooms, Nespresso machines, and free WiFi in every room. Start your day right with a delicious breakfast served daily.

Explore with Ease: With the hotel's proximity to Central Station and popular attractions like the Anne Frank House and Kalverstraat shopping area, you can easily immerse yourself in the city's rich culture and vibrant atmosphere.

Book your stay at XO Hotels City Centre now for an unforgettable Amsterdam experience!

Important information:

Please note that the following group policies apply for bookings of 6 rooms or more:
- Group bookings can be paid via Booking.com
- Group bookings will only be confirmed on non refundable rate and conditions

Please note that this property does not serve alcohol.

Please note that the main booker must be minimum 18 years old.

Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodations.

Please note that cash payments are not accepted at this hotel.

By booking at XO Hotels you agree to the XO Hotels house rules and conditions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7
Based on 7588 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
M
Magdalena • solo_traveller • no
2
Pros:

Освен местоположението на хотела всичко останало беше доста зле

Cons:

Мокетът в стаята беше мокър, тоалетната чиния с остатъци от ползване и нямаше прозорец който да отвориш за да влезе въздух. Климатика беше доста шумен. А декоративните боклуци и шалтетата за крака оставяха отпадъци от разпадане по цялото легло. Влагата в стаята беше непоносима.

2026-11-07 • via Nuitee
A
Abdufatikh • couple • uz
8
2026-11-06 • via Nuitee
T
Timothy • family_with_children • be
8
2026-11-06 • via Nuitee
G
Gregg • couple • gb
7
2026-11-06 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-11-06 • via Nuitee
E
Emma • couple • gb
4
Okay
Pros:

Location was good, staff very kind. Decent view.

Cons:

Mould on the door frame of bathroom, had to keep door open as no extractor fan/ that worked. Water wouldn’t drain from shower as the gradient was not towards the drain. Bed was comfy but thick topper kept slipping. Our room was two flights of stairs on top of the lift but I suppose that is typical of this area!

2026-11-05 • via Nuitee
A
Ami • solo_traveller • in
1
Pros:

Location is few minutes from centraal

Cons:

Rats
Breakfast limited, sply for vegetarians
Lift is there but there are few steps after that too
Rooms were too small
Not value for money
Rooms were not soundproof
Random strangers tapped the door at night
Sheets and towels not changed, despite being requested
Old carpets
Room phone not working
Single room bed mattress was not fixed to the bed, it kept sliding

2026-11-05 • via Nuitee
A
Adam • couple • ie
10
2026-11-04 • via Nuitee
W
Wendy • couple • be
5
Goed dat het om allen te slapen was.
Pros:

De ligging was heel goed.

Cons:

Ik vond de tapijten die overal lagen vies en vuil en onhygiënisch ook op de kamer.
Ik was teleurgesteld over de kamer. We hadden een 4 persoonskamer. Kamer 225. Dit was voor mij een zolderkamertje waar de bedden opgeduwd waren met een heel klein badkamertje. Niet zoals op de foto. Het plafond kwam op me af met de balken .
Gaf precies weinig ademruimte.
Het bed lag wel goed. Goed geslapen.

2026-11-04 • via Nuitee
J
Julio • solo_traveller • se
7
2026-11-03 • via Nuitee
C
Christopher • extended_group • mt
8
2026-11-03 • via Nuitee
K
KAI-WEN • solo_traveller • tw
6
2026-11-03 • via Nuitee
H
Hayes • extended_group • ie
8
2026-11-03 • via Nuitee
V
Véronique • family_with_children • be
7
2026-11-03 • via Nuitee
S
Sasitorn • extended_group • th
6
2026-11-02 • via Nuitee
A
Amal • couple • lb
7
2026-11-02 • via Nuitee
M
Michele • solo_traveller • it
8
2026-11-02 • via Nuitee
Z
Zeynep • extended_group • tr
6
Pros:

The location of the hotel is great. Rooms are well thought out and spacious. The bathroom was really clean and nice as well. Also, the hotel lobby and common areas had a nice design. I wish we got to stay a bit more honestly.

Cons:

Our room was in the basement so I wasn’t expecting much, but I also wasn’t expecting flies and mosquitoes everywhere. Also, it was somewhat hard to get the AC to work even though the instructions were clear.

2026-11-02 • via Nuitee
A
Alessio • extended_group • it
8
2026-11-02 • via Nuitee
R
Ryan • extended_group • gb
10
2026-11-02 • via Nuitee