XO Hotels City Centre

Hotels
7 (6884 reviews)
Beursstraat 11-19 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Good breakfast options
Cons:
Poor cleanliness
Outdated rooms
Noise issues

Categories

Cleanliness
5
Multiple reviews mentioned poor cleanliness, with dirty carpets and a general unpleasant smell.
Service
8
Staff were described as helpful and polite during check-in/check-out interactions.
Location
9
Great location, very central and convenient for exploring the city.
Room Quality
6
Rooms were noted as dated and occasionally uncomfortable, with issues like a non-working heater and small sizes.
Amenities
7
Basic amenities were met, although some were outdated or lacking (e.g., no hair dryer).
Value for Money
7
For the location, the value is acceptable, but cleanliness and condition may not meet expectations.
Food and Beverage
7
Breakfast options received positive remarks, although not all reviews mentioned food.
Overall Experience
7
Overall experience was decent, influenced by location but harmed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:35

Property Description

Luxurious Accommodation in the Heart of Amsterdam

Central Location: XO Hotels City Centre is conveniently located near Dam Square and the vibrant Warmoesstraat area, making it the perfect base for exploring Amsterdam.

Modern Amenities: Enjoy the convenience of flat-screen TVs, private bathrooms, Nespresso machines, and free WiFi in every room. Start your day right with a delicious breakfast served daily.

Explore with Ease: With the hotel's proximity to Central Station and popular attractions like the Anne Frank House and Kalverstraat shopping area, you can easily immerse yourself in the city's rich culture and vibrant atmosphere.

Book your stay at XO Hotels City Centre now for an unforgettable Amsterdam experience!

Important information:

Please note that the following group policies apply for bookings of 6 rooms or more:
- Group bookings can be paid via Booking.com
- Group bookings will only be confirmed on non refundable rate and conditions

Please note that this property does not serve alcohol.

Please note that the main booker must be minimum 18 years old.

Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodations.

Please note that cash payments are not accepted at this hotel.

By booking at XO Hotels you agree to the XO Hotels house rules and conditions.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 6884 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
T
Trackl • couple • hu
10
2026-04-11 • via Nuitee
M
Matthew • couple • gb
7
Good location and staff
Pros:

Good location, staff were friendly, was clean.

Cons:

Despite the location, it was quite expensive for the size of the room.

The mattresses on the beds frequently slide off, which was infuriating!

2026-04-11 • via Nuitee
C
CARMINA • solo_traveller • pt
3
Cons:

Falta de higiene, a sanita estava suja por fora. No quarto vimos um rato a circular, falamos na recepção sobre o assunto e só nos mudaram de quarto na noite seguinte. Afastamos as camas a ver se fotografávamos o rato e encontramos uma ratoeira. No dia da chegada os corredores cheiravam a esgoto. Pedi pão sem gluten e serviram-me um pão tão rijo que nem o consegui partir para comer.

2026-04-11 • via Nuitee
E
Eugenijus • solo_traveller • lt
8
Pros:

location

Cons:

small room, uncomfortable bed

2026-04-11 • via Nuitee
C
Christine • extended_group • fr
8
Parfait hôtel pour 3 jours à Amsterdam
Pros:

la situation géographique : près de la gare et de tout le centre ville

Cons:

le petit dejeuner : pb de machine à café en panne

2026-04-11 • via Nuitee
H
hayley • couple • gb
7
Pros:

Easy location, wasn’t noisey , clean towels/ bedding , good coffee machine

Cons:

Nothing major but tv wouldn’t work and the mattress tend to slide off the beds but was still comfy!

2026-04-11 • via Nuitee
D
Damian • solo_traveller • ar
8
2026-04-11 • via Nuitee
J
Judit • couple • es
10
Perfecta ubicación, confort y tranquilidad
Pros:

La ubicación y el personal.
Muy buena habitación.
Buen desayuno con variaciones cada mañana.
Había personal que hablaba español.
Aportan información sobre la ciudad y ayudan en todo.
Un lugar tranquilo para descansar a pesar de estar muy céntrico, perfecto entre el centro y la estación. Mi hijo tiene siete años y caminamos todos los días a la estación y a la vuelta paseábamos por el centro.
Camas cómodas y buen baño.
Habitación espaciosa.

Cons:

.

2026-04-11 • via Nuitee
A
Alexandre • couple • be
10
2026-04-11 • via Nuitee
A
Anneke • couple • be
4
2026-04-10 • via Nuitee
R
Rachel • extended_group • be
1
Pros:

De ligging.

Cons:

Wij sliepen in de kamer par terre. Naast de badkamer was er een afgesloten ruimte van waar er constant een verschrikkelijk lawaai te horen was. We hebben dit 's nachts aangekaart bij de receptie omdat slapen onmogelijk was. Aangezien de man van de receptie geen sleutel had van deze "berging " kon er aan het probleem niets gedaan worden. Er werden ons oordopjes aangeboden.

2026-04-10 • via Nuitee
V
Vanik • extended_group • am
4
I do not recommend this hotel because of the terrible dust.
Pros:

The staff found my passport and returned it to me.

Cons:

While the place is excellent, I can't say the same about the hotel. The room is dirty and terribly dusty. Each morning there is a big layer of dust sitting on my phone.

2026-04-10 • via Nuitee
T
Thomas • family_with_children • gb
3
Good location but that’s about it.
Pros:

Great location.

Cons:

The breakfast was terrible and the male member of staff in the breakfast room was rude. WiFi was also shockingly bad for a central location!

2026-04-10 • via Nuitee
B
Bosman • couple • za
8
Excellent location
Pros:

Great location, close to station and sightseeing areas
Staff were kind
Check in and out process was just weird

Cons:

Mattresses kept slipping off bed

2026-04-10 • via Nuitee
K
Kim • couple • gb
7
Good
Pros:

Location

Cons:

Carpets

2026-04-10 • via Nuitee
M
Merve • couple • de
7
Wir würden uns wieder für das Hotel entscheiden. Lage ist hervorragend!
Pros:

Lage ist hervorragend. Zu Fuß ist alles 5-10 Minuten zu erreichen. Frühstück sehr kleine Auswahl. Man wird aber satt. Zimmer zwar klein aber für 2 Nächte völlig ausreichend. Betten sehr gemütlich. Personal sehr freundlich.

Cons:

Die Sauberkeit... Leider wurden Make-Up-Flecken vom vorherigen Gast nicht weggewischt. Unsere Bettwäsche und ein Handtuch waren dreckig. Staub auf der Kaffeemaschine wurde nicht entfernt.

2026-04-09 • via Nuitee
A
Andrea • extended_group • it
7
Buon hotel centrale,ma da rivedere alcune cose
Pros:

La posizione centrale,il livello di automazione, check-in e checkout automatici da totem possibilità a pagamento di effettuare late chekout ad un presso ragionevole

Cons:

La pulizia della stanza,in particolare del bagno,lasciava a desiderare, pavimento appiccicoso e con peli e capelli sia in piatto doccia che su pavimento bagno e qualcosa di non ben definito verde e appiccicoso su una delle.tende.
Il prezzo 450 e oltre euro per una notte anche se.era quella di Pasqua è davvero alto,abbiamo dovuto soggiornare in quanto la nostra prenotazione in un altro hotel era errata

2026-04-09 • via Nuitee
M
murat • family_with_children • tr
10
Pros:

Merkezi konumda olması bizi memnun etti. Çalışanlar guleryuzlu yardımseverdi. Genel olarak konaklamadan memnun kaldık.

Cons:

Sanırım köşe odada kaldığımızdan İnternet iyi çekmiyordu. Bunu da genel itibari ile dışarıda olduğumuzdan problem yaratmadık.

2026-04-09 • via Nuitee
L
Léorien Jennifer • couple • br
9
Pros:

The breakfast was great, the room was clean and tidy, the staff were friendly and the location is amazing.

2026-04-09 • via Nuitee
Y
Yong • couple • au
6
2026-04-09 • via Nuitee