XO Hotels City Centre

Hotels
7 (6742 reviews)
Beursstraat 11-19 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Good breakfast options
Cons:
Poor cleanliness
Outdated rooms
Noise issues

Categories

Cleanliness
5
Multiple reviews mentioned poor cleanliness, with dirty carpets and a general unpleasant smell.
Service
8
Staff were described as helpful and polite during check-in/check-out interactions.
Location
9
Great location, very central and convenient for exploring the city.
Room Quality
6
Rooms were noted as dated and occasionally uncomfortable, with issues like a non-working heater and small sizes.
Amenities
7
Basic amenities were met, although some were outdated or lacking (e.g., no hair dryer).
Value for Money
7
For the location, the value is acceptable, but cleanliness and condition may not meet expectations.
Food and Beverage
7
Breakfast options received positive remarks, although not all reviews mentioned food.
Overall Experience
7
Overall experience was decent, influenced by location but harmed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:35

Property Description

Luxurious Accommodation in the Heart of Amsterdam

Central Location: XO Hotels City Centre is conveniently located near Dam Square and the vibrant Warmoesstraat area, making it the perfect base for exploring Amsterdam.

Modern Amenities: Enjoy the convenience of flat-screen TVs, private bathrooms, Nespresso machines, and free WiFi in every room. Start your day right with a delicious breakfast served daily.

Explore with Ease: With the hotel's proximity to Central Station and popular attractions like the Anne Frank House and Kalverstraat shopping area, you can easily immerse yourself in the city's rich culture and vibrant atmosphere.

Book your stay at XO Hotels City Centre now for an unforgettable Amsterdam experience!

Important information:

Please note that the following group policies apply for bookings of 6 rooms or more:
- Group bookings can be paid via Booking.com
- Group bookings will only be confirmed on non refundable rate and conditions

Please note that this property does not serve alcohol.

Please note that the main booker must be minimum 18 years old.

Please note that children until 2 years of age stay free of charge. Children of 3 years or older must pay for their accommodations.

Please note that cash payments are not accepted at this hotel.

By booking at XO Hotels you agree to the XO Hotels house rules and conditions.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 6742 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
A
AVIel couple il
1
2026-02-14 via Nuitee
C
Constantinos solo_traveller cy
6
Pros:

Τοποθεσια

Cons:

Παλιο κτηριο, παλιες εγκαταστασεις, πολυ λιγο room service και οχι ιδιετερα καθαρο

2026-02-14 via Nuitee
C
Claudio extended_group br
9
2026-02-14 via Nuitee
S
Sergii solo_traveller ua
10
2026-02-13 via Nuitee
R
Rebecca couple gb
9
2026-02-13 via Nuitee
O
Oege family_with_children nl
2
Wij kwamen terug van de staat 1e verdieping stonk naar wiet en de kamer was erg warm 22 graden veel
Cons:

Wij kwamen terug van de staat 1e verdieping stonk naar wiet en de kamer was erg warm 22 graden veel te warm en geen ventilatie.
Wij zijn maar terug naar huis gegaan.
Erg jammer

2026-02-13 via Nuitee
M
Marouane couple no
10
2026-02-13 via Nuitee
A
Armen extended_group us
8
2026-02-12 via Nuitee
K
Kiara extended_group ie
3
2026-02-11 via Nuitee
A
Annette solo_traveller de
9
2026-02-11 via Nuitee
J
Jack solo_traveller gb
10
2026-02-11 via Nuitee
J
Jack solo_traveller gb
10
2026-02-11 via Nuitee
F
Frederic couple fr
1
Hôtel soi disant 3etoiles en mérite 1 pour l'emplacement et c'est tout
Pros:

Proche du centre ville

Cons:

Chambre vétuste mal entretenue bâti de porte cassé pour le prix 147 € la nuit ça fait mal

2026-02-11 via Nuitee
G
Graziella couple mt
7
2026-02-11 via Nuitee
C
Christine solo_traveller at
6
Alles in allem ganz okay!
Pros:

Im großen und Ganzen ist alles in Ordnung gewesen! Das Personal war sehr freundlich und zuvorkommend! Zimmer war okay!

Cons:

Das Frühstück war etwas fad! Leider nur eine Käsesorte und der war nicht so besonders!

2026-02-11 via Nuitee
V
Viacheslav Zelener extended_group il
10
2026-02-11 via Nuitee
K
Kari solo_traveller us
9
Fantastic location, clean and modern room, friendly staff - I'll be back!
Pros:

Loved everything, the breakfast selection was amazing! Room was clean, bathroom nice and modern. Staff were exceptionally friendly too.

Cons:

I had issues with the french door in the room, but it was beautiful to have. Only concern was street was a bit shady, but only required a few steps into it. Location was fantastic otherwise!

2026-02-10 via Nuitee
A
Andrii extended_group ua
8
2026-02-10 via Nuitee
M
Mark couple ie
8
Pros:

Location fantastic, hotel was grand for a city break weekend

Cons:

Dated but clean so no complaints

2026-02-10 via Nuitee
M
michaelafL4005PL Friends getaway
2
Horrible
Pros:

I wouldn’t Recommend this hotel to anyone, advertised way better in the photos vs real life. I have to say the day staff were so kind!! But our bedroom was dirty there was makeup stains and hair in our bed and the bathroom smelt like something died in it. The night staff one girl in particular with ginger hair, so rude and snappy.
The windows of our bedroom were covered in black mould and one of them didn’t close fully so you can imagine it was pretty cold.
Not one bit impressed.

2026-02-09 via Tripadvisor