Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4160 reviews)
Stora Badhusgatan 28 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4160 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
T
Tony • family_with_children • se
8
2026-02-13 • via Nuitee
M
Marco • solo_traveller • it
6
Pros:

La posizione e la colazione abbondante

Cons:

Struttura vecchia e sporca. Pulizia assente c’erano capelli lunghi del mio predecessore nella doccia. Stanze umide nonostante il clima secco.

2026-02-13 • via Nuitee
Y
Yordanos • couple • se
8
2026-02-12 • via Nuitee
J
Jonasson • solo_traveller • se
8
2026-02-12 • via Nuitee
L
Lena • couple • se
8
2026-02-12 • via Nuitee
L
Lennart • solo_traveller • se
7
2026-02-11 • via Nuitee
E
ELSA • family_with_children • dk
6
De passage pour une nuit avec mes enfants
Pros:

Central, bon petit dejeuner

Cons:

Chambre très simple, un peu bruyant sur la rue - salle de bain vieillotte

2026-02-11 • via Nuitee
P
Pia Engström • family_with_children • se
10
2026-02-11 • via Nuitee
N
Núria • family_with_children • se
9
2026-02-09 • via Nuitee
L
Limame • couple • gb
10
⭐️⭐️⭐️⭐️⭐️ Outstanding staff – truly made the stay special I honestly can’t praise the staff at this hotel enough. From
Pros:

The hotel was right in the center of everything, closer to town and to all the other amenities

Cons:

Nothing

2026-02-09 • via Nuitee
M
marco • solo_traveller • it
7
2026-02-08 • via Nuitee
R
Ralph • solo_traveller • se
8
Prisvärt centralt hotell med trevligt personal
Pros:

Läget är centralt och bra

2026-02-08 • via Nuitee
A
Andrea • extended_group • it
10
Pros:

Buona colazione e ampie stanze
Possibilità di lasciare gratis i bagagli per la giornata

2026-02-08 • via Nuitee
E
Ekhierta • solo_traveller • se
10
Pros:

Perfekt tyst rum, lagom temperatur utan ett enda fläktljud. Skön säng och pillow menu med många kuddar. Öppningsbart fönster och just denna gång behövdes det inte men det uppskattas rent generellt.

Cons:

Allt.

2026-01-31 • via Nuitee
J
Joakim • family_with_children • se
7
Pros:

Bemötande, service och läget med järntorget och spårvagn nära

Cons:

Lite trångt vid frukosten, små lokaler

2026-01-30 • via Nuitee
I
Irena • solo_traveller • se
10
2026-01-29 • via Nuitee
.
.Mikael • family_with_children • se
7
Pros:

Helt ok för att stanna en natt.

Cons:

Frukosten borde ses över, den varma maten hade stått alldeles för länge och samma gäller för vissa skålar där innehållet borde bytas ut oftare.
Kaffe och bröd var bra.

2026-01-29 • via Nuitee
K
Katri • solo_traveller • fi
5
Viikko ahtaassa huoneessa tuntui pitkältä
Pros:

Lokaatio on erittäin hyvä. Ystävällinen henkilökunta. Halpa hinta.

Cons:

Kuvien perusteella yhden hengen huone on tilava, mutta todellisuudessa huoneessa oli todella ahdasta. Aamupala oli nahistuneen oloinen.
Olisi ok parin yön budjettiasumiseen mutta viikko oli ehdottomasti liikaa.

2026-01-29 • via Nuitee
E
elin • solo_traveller • dk
8
Pros:

Personlig, hyggeligt værelse. Venlig personale, god morgenmad. Stille.

2026-01-28 • via Nuitee
O
Oscar (RE-VOLT AB) • solo_traveller • se
7
2026-01-26 • via Nuitee