Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4178 reviews)
Stora Badhusgatan 28 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4178 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
A
Apostolos • couple • gr
10
Pros:

Η τοποθεσία του ξενοδοχείου είναι βολική και το προσωπικό πάρα πολύ ευγενικό. Θα το επέλεγα και πάλι.

2026-03-14 • via Nuitee
A
Agneta • family_with_children • es
9
2026-03-13 • via Nuitee
K
Karin • solo_traveller • se
8
2026-03-12 • via Nuitee
M
Malte • family_with_children • se
5
Cons:

Rummet var ganska trångt

2026-03-12 • via Nuitee
J
Juliana • couple • br
10
O hotel é excelente, a funcionaria é muito gentil e educada. Quem for a Gotemburgo, eu super recomendo irem a esse hotel
Pros:

Tudo estava perfeito, super recomendo a todos!

2026-03-11 • via Nuitee
W
Wieslaw • solo_traveller • gb
9
2026-03-10 • via Nuitee
L
Lisa • family_with_children • se
7
2026-03-10 • via Nuitee
D
Diana • extended_group • pl
10
2026-03-10 • via Nuitee
K
Katrin • solo_traveller • se
9
Mycket bra valuta för pengarna!
Pros:

Lugnt, bra läge, verkligen prisvärt, bra frukost

2026-03-10 • via Nuitee
A
Aylanur • family_with_children • tr
9
2026-03-09 • via Nuitee
A
Aristeidis • couple • gr
6
2026-03-09 • via Nuitee
P
Paul • extended_group • gb
10
2026-03-08 • via Nuitee
L
Lise • family_with_children • dk
8
2026-03-07 • via Nuitee
E
Eleftherios • extended_group • gr
9
V4m
Pros:

Ηταν άνετο δωμάτιο ( για 3 άτομα ) κ άνετο μπάνιο

2026-03-07 • via Nuitee
V
Vera • extended_group • dk
8
2026-03-07 • via Nuitee
A
Annika • solo_traveller • se
7
Pros:

Badrummet var fräscht och skön säng, samt tyst

Cons:

Det saknades bröd för länge och jag fick påminna två gånger.

2026-03-06 • via Nuitee
L
Luis • family_with_children • es
10
Trato excelente
Pros:

La atención del personal excelente. La chica que nos hizo el check-in a las 2 de la madrugada fue encantadora y la chica del check-out por la mañana muy muy agradable 👌

La localización es perfecta.

Cons:

Quizá los colchones un poquito blandos, pero es cuestión de gustos.

2026-03-05 • via Nuitee
C
Christina Bekiari • extended_group • se
8
2026-03-04 • via Nuitee
A
Aristeidis • couple • gr
9
Pros:

Perfect location

Cons:

Very very small room for 2 people

2026-03-04 • via Nuitee
E
Emma • extended_group • se
7
Bra boende för en billig peng. Tjänade sitt syfte.
Pros:

Frukosten var varierad och fräsch. Brödet var till och med lite varmt fortfarande, vilket uppskattas.

Vi blev uppgraderade till ett familjerum vilket var en glad överraskning.

Sängarna var sköna och toaletten var fräsch.

Läget var smidigt för både jobb och fritid.

Cons:

Min kollega fick en frukostpåse (eftersom hon skulle åka innan frukosten öppnade) som lämnade mycket att önska. Någon dryck utöver kaffe (juice, smoothie eller dylikt) hade önskats. Och kanske en yoghurt (overnight oats fanns ju på frukostbuffén som kunde skickats med). Mackorna var otroligt torra vilket förvånade oss eftersom de på frukostbuffén var färska och fina!

Eftersom låsen var gamla så fanns bara en enda nyckel vilket gjorde det lite osmidigt när vi var på var sitt håll (vi fick lämna in den i receptionen).

2026-03-03 • via Nuitee