Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4592 reviews)
Stora Badhusgatan 28 , Gothenburg , se
+46 31 17 40 50

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

7.4
Based on 4592 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
Y
Yeswanth Sai • solo_traveller • se
10
2026-08-22 • via Nuitee
T
Thomas • couple • de
8
2026-08-22 • via Nuitee
C
Catherina • couple • se
6
2026-08-22 • via Nuitee
G
Galea • solo_traveller • mt
10
A great stay
Pros:

Friendly and helpful staff, complimentary coffee, great location and varied breakfast

Cons:

No complaints whatsoever

2026-08-21 • via Nuitee
E
Emma • solo_traveller • se
8
2026-08-20 • via Nuitee
C
christine • solo_traveller • us
8
Effective if willing to use tram.
Pros:

Clean, quiet, perfect for one.

Cons:

Facade photo misleading. I thought this was near train station; it isn’t. But it’s 4 min by tram

2026-08-20 • via Nuitee
A
Anne-Sofie • family_with_children • dk
7
2026-08-19 • via Nuitee
B
B. • family_with_children • de
8
Kurzer Städetrip mit der Fähre
Pros:

Die Lage ist für einen kurzen Städtetrip ideal. Das Preis-Leistungsverhältnis ist ebenfalls hervorragend, besonders durch das inklusive Frühstück. Wer ein highend Hotel erwartet, ist hier nicht richtig. Das durchweg junge Personal war zuvorkommend und sehr freundlich.

2026-08-19 • via Nuitee
O
oskar • solo_traveller • de
7
Ideale Unterkunft für einen Städtetrip
Pros:

Zentrale Lage,Fahrräder konnten im Innenhof geparkt werden, sehr nette und hilfsbereite Mitarbeiter/Innen,
tolles und vielfältiges Frühstücksbüffett,Fahrstuhl, Gepäck konnte schon vorm Einchecken gesichert
abgegeben werden.

Cons:

Sehr kleines Zimmer, sehr schmales Bett.

2026-08-19 • via Nuitee
D
Dorothee • solo_traveller • de
9
2026-08-18 • via Nuitee
M
Martyna • extended_group • pl
9
2026-08-17 • via Nuitee
A
Astrid Lovise • family_with_children • no
1
Pros:

nothing.

Cons:

the bedsheets were dirty, the bed was uncomfy, the breakfast was not good. The staff seemed annoyed during our stay and did not cooperate. We had to change rooms during our stay because of how dirty the room was.

2026-08-17 • via Nuitee
B
Britt-mari • solo_traveller • se
10
Pros:

Personalen väldigt trevlig
Sängarna jättesköna
Väldig god frukost

2026-08-17 • via Nuitee
B
Burkhard • solo_traveller • de
9
2026-08-16 • via Nuitee
E
Ericson • family_with_children • se
5
2026-08-16 • via Nuitee
S
Sven • solo_traveller • de
6
Pros:

Tolle Lage, super Frühstück und nettes Personal
Das Bett war okay

Cons:

Wir hatten ein Zimmer unter dem Dach und es war unangenehm warm, keine Klimaanlage. Das fenster konnte nur ein bischen geöffnet werden, es wurde gestoppt.

2026-08-15 • via Nuitee
M
Martin • solo_traveller • gb
10
Excellent hotel and great value for money.
Pros:

Helpful staff. Nice breakfast. Good location. I expected a single bed in a single room so I was delighted to find a queen size.

Cons:

The toiletries in the bathroom could be upgraded.

2026-08-15 • via Nuitee
S
Snezana • solo_traveller • dk
9
2026-08-15 • via Nuitee
B
Birgit • extended_group • de
7
Hotel ist auch für mehrere Tage geeignet.
Pros:

Sehr gute Lage und sehr freundliches Personal. Außergewöhnlich gutes Frühstück.

2026-08-15 • via Nuitee
J
Janette Helen • couple • se
9
Pros:

God frukost och trevlig personal

2026-08-14 • via Nuitee