Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4460 reviews)
Stora Badhusgatan 28 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4460 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
N
Namata • solo_traveller • gb
7
2026-07-04 • via Nuitee
R
Robertas • family_with_children • lt
10
Pros:

Very friendly staff, convenient location, very good breakfast.

2026-07-03 • via Nuitee
R
Rita • solo_traveller • de
5
Pros:

Freundliches Personal

Cons:

Man hat nicht zugehört als wir sagten unsere Zimmer sollen nur am 1. Tag nicht gereinigt werden. Man hat in 5 Tagen nicht einmal in unser Zimmer geschaut.

2026-07-02 • via Nuitee
M
Maureen • family_with_children • us
10
2026-07-02 • via Nuitee
N
Nagjije • family_with_children • no
7
Pros:

Veldig bra frokost

Cons:

Sengen var ikke så bra

2026-07-02 • via Nuitee
E
Esbjörn • solo_traveller • se
6
Pros:

Priset

Cons:

Sängen, parkeringsutmaning

2026-07-02 • via Nuitee
V
Valeria • solo_traveller • ar
10
Perfecto para conocer Gotemburgo caminando
Pros:

La ubicación es muy cómoda. Pudimos recorrer Gotemburgo Caminando.
El desayuno completísimo y excelente.
El personal muy buena atención

2026-07-02 • via Nuitee
R
Richard • family_with_children • no
5
2026-07-01 • via Nuitee
B
Björn • extended_group • se
8
Pros:

Läget

Cons:

Storleken på matsalen

2026-06-29 • via Nuitee
S
Skorpingenivers • solo_traveller • no
9
Pros:

Fikk oppgradert rom. Veldig hyggelig mottagelse. God frokost. Kaffe og te og smågodt. Personalet var tilgjengelig. God lydisolasjon.

Cons:

Vi kom veldig sent fram pga problemer med togtrafikken. Rom i første etasje som vente ut mot gaten. Vi ønsket å ha vinduer åpne men det ble for mye trafikkstøy. Skjønner at dette kan hotellet ikke gjøre noe med.

2026-06-29 • via Nuitee
B
Botezatu • solo_traveller • ro
9
Pros:

Hotel situat in apropiere de gara centrala. Mic dejun variat, posibilitatea de a bea cafea, ceai tot timpul. Fursecuri la discretie. Camere curate, pat foarte comfortabil. Personal amabil.

2026-06-29 • via Nuitee
K
Kathrine • couple • no
10
Pros:

Koselig, stort, rent og gode senger.

2026-06-28 • via Nuitee
H
Helena • extended_group • se
4
Centralt Prisvärt
Pros:

Mycket centralt läge även om det inte låg vackert. Trevlig personal. Ok pris. Vill man ha lite lyx är det fel ställe.

Cons:

Det var så otroligt varmt i rummet. Det var ju väldigt varmt ute och solen låg på så det gick inte att vädra. Det är ju förstås inte hotellets fel…men en fläkt hade varit bra.
Det var väldigt slitet på vissa ställen. (Men fint fixat på andra).

2026-06-28 • via Nuitee
N
Nordkvist • solo_traveller • se
8
2026-06-28 • via Nuitee
T
Tony • extended_group • se
7
2026-06-28 • via Nuitee
M
Michelle • family_with_children • se
8
2026-06-27 • via Nuitee
P
Per • couple • se
10
Pros:

mycket bra!!

2026-06-27 • via Nuitee
C
Camilla • solo_traveller • se
7
2026-06-26 • via Nuitee
A
Ami • solo_traveller • se
8
2026-06-26 • via Nuitee
P
Peter • solo_traveller • nl
10
Gerieflijk in Göteborg.
Pros:

Hele goede kamer.

Cons:

Niets!

2026-06-26 • via Nuitee