Center Hotel - Sure Hotel by Best Western

Hotels
•
SureStay Hotel by Best Western
7.4 (4340 reviews)
Stora Badhusgatan 28 , Gothenburg , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Old room conditions
Noise from surroundings

Categories

Cleanliness
5.85
Rooms weren't cleaned properly, and bugs were reported.
Service
8.35
Friendly and helpful staff were frequently mentioned.
Location
8.35
Very central location appreciated by guests.
Room Quality
6.35
Rooms described as old and not well maintained.
Amenities
6.85
Basic amenities available but some guests expressed desires for improvements.
Value for Money
7.35
Considered a good price for the provided services.
Food and Beverage
8.85
Breakfast is widely praised, with good variety and quality.
Overall Experience
7.25
General experiences were often mixed, with some notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:40

Property Description

Prime Location near River and Ferry Stop
Located just minutes away from the Göta Älv River and Rosenlund Ferry Stop, Comfort Hotel City Center offers a prime location for both leisure and business travelers.

Cozy Rooms with Modern Amenities
Each room at the hotel is equipped with a TV, work desk, ironing facilities, and free Wi-Fi. Guests can unwind and relax in comfort after a day of exploring the city.

Complimentary Refreshments and Snacks
Guests can enjoy complimentary refreshments all day and indulge in delicious waffles in the afternoon. The common terrace is the perfect place to savor a cup of tea or coffee with complimentary snacks.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Hotel City Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs SEK 38 per hour.

Location

Guest Reviews

7.4
Based on 4340 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
E
Elena Mitovska • family_with_children • au
9
2026-05-09 • via Nuitee
J
JoannaMarie93 • Solo travel • London, England
6
Hotel run down but ideal location
Pros:

Hotel is ideally located in Central Gothenburg. Near to Steinpiren Station (2 mins walk) for buses/tram access and close to the Haga District (5 mins walk). Therefore close to plenty of transport options, shops, 7/11 shops, takeaways, Independent shops, bars, restaurants and the Feskekörka Market. The hotel itself is very run down and in dire need of an deep clean and update. The room I had was a small single - the room itself was run down - dirty curtains, blood on the walls, parts of the walls with dents in. The bed was comfortable. The bathroom was clean and tidy. The downstairs breakfast area is clean/tidy but appears run down. There is lift access even if it is slow. The stairwell again needs a clean and update and noted part of the banister was broken. The staff are very friendly, helpful and avaliable around the clock. Cleaning of the room avaliable on request and done. The breakfast avaliable has a good range of European breakfast options including pastries, biscuits, meats, cheese and salad items. Extensive options for hot drinks and juices. Drinks also avaliable around the clock. Also able to purchase soft drinks from reception.

2026-05-08 • via Tripadvisor
L
Lisbeth • solo_traveller • se
8
2026-05-08 • via Nuitee
S
Stergios • solo_traveller • gr
9
2026-05-08 • via Nuitee
A
Adriana • family_with_children • se
8
Very quiet, good breakfast!
Pros:

It was very quiet . Breakfast was very good.

Cons:

The furniture in the room needs to be updated.

2026-05-07 • via Nuitee
L
Lindahl • extended_group • se
8
Mycket nöjd
Pros:

Bra och vänlig service. Fint rum.

Cons:

Det var lite trångt vid frukosten och ganska stort tryck på serveringen då, så det var nog inte så lätt att hinna med allt.

2026-05-07 • via Nuitee
B
bingcai • couple • se
10
2026-05-06 • via Nuitee
J
Juan David • solo_traveller • es
10
2026-05-06 • via Nuitee
I
Ingrid • extended_group • no
3
Cons:

Det var opplyst tilgjengelig parkering for SEK250 ved hotellet. Da vi ankom hotellet ble vi informert om at nærmeste parkeringsplass var ca 30 minutters gange unna. Resepsjonisten var svært lite behjelpelig i forbindelse med dette. Vi hadde ikke booket dette hotellet dersom vi hadde visst at parkeringen var så langt unna. Det er direkte uriktig å opplyse om parkering «ved hotellet», når dette viser seg å være 3 kilometer unna.

2026-05-06 • via Nuitee
A
Annie • extended_group • se
5
2026-05-04 • via Nuitee
R
Rikke • extended_group • dk
8
2026-05-03 • via Nuitee
J
Janda2812 • solo_traveller • it
9
2026-05-03 • via Nuitee
M
malinn64 • solo_traveller • it
9
Goteborg, città ventosa e clima pazzo
Pros:

Vicino allo stop della tramway

Cons:

Vetri sporchi, non si vede fuori dalla stanza

2026-05-03 • via Nuitee
B
Blakely • solo_traveller • gb
10
Pros:

Nice selection of food for breakfast. Great location. Friendly staff.

2026-05-03 • via Nuitee
N
Nina • couple • se
8
2026-05-03 • via Nuitee
E
Erik • couple • no
8
2026-05-03 • via Nuitee
T
Torbjörn • couple • se
6
2026-05-03 • via Nuitee
W
Wenche • couple • no
8
Fin beliggenhet!
Pros:

Rent, gode senger, god frokost og veldig hyggelig betjening. Lett å parkere, og rimeligere parkering på Stenaline parkeringen, rett bortenfor hotellet.

Cons:

Det ble ikke skiftet håndklær løpet av oppholdet. Kunne sikkert spurt, og fått nye!

2026-05-03 • via Nuitee
J
Jenny • solo_traveller • se
8
2026-05-02 • via Nuitee
A
Alessia • family_with_children • no
8
2026-05-01 • via Nuitee