The Encinitan Hotel & Suites

Hotels
7.6 (646 reviews)
85 Encinitas Boulevard , Encinitas , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
5.86
Several reviews reported cleanliness issues, including odors and dirty facilities.
Service
8.83
Service was generally seen as satisfactory, though some mentioned unhelpful front desk staff.
Location
9.87
The hotel is conveniently located near the beach, praised in multiple reviews.
Room Quality
6.82
Room quality was mixed, with notable issues reported regarding maintenance.
Amenities
7.85
Amenities were described as satisfactory, with reports of a dirty pool and breakfast limitations.
Value for Money
6.81
Many felt the hotel was overpriced for the quality and service received.
Food and Beverage
6.36
Breakfast options were viewed as basic and limited, with some complaints about food quality.
Overall Experience
8.43
Overall, some guests were satisfied, but significant concerns about cleanliness and service affect the impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:10

Property Description

Luxurious Amenities
Indulge in the hot tub and stay fit at the on-site fitness centre during your stay at The Encinitan Hotel & Suites. Enjoy the convenience of free WiFi in all rooms and kick start your day with a cup of coffee from your in-room coffee machine.

Comfort and Convenience
Relax in well-equipped rooms featuring private bathrooms, free toiletries, and a hair dryer for your comfort. Wind down in front of the flat-screen TV after a day of exploring nearby attractions.

Convenient Location
Located just 11.2 km from LEGOLAND, with San Diego and its popular attractions a short drive away, The Encinitan Hotel & Suites offers easy access to key destinations. Book now and experience a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SAN

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 646 reviews
Cleanliness: 5.86
Service: 8.83
Location: 9.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 6.81
Food and Beverage: 6.36
Overall Experience: 8.43
R
Robert • solo_traveller • us
1
Above
Cons:

Cancelled reservations but still charged for one night.

2026-01-20 • via Nuitee
D
Denise • couple • us
1
Nice location , in need of an update
Pros:

Location and staff were good

Cons:

Hotel is in need of an update and is run down. There was a clanking noise of pipes all night. Could have been cleaner.

2026-01-20 • via Nuitee
C
Cristy • couple • us
10
2026-01-19 • via Nuitee
E
Elizabeth • extended_group • us
9
Wonderful weekend stay, close to the beach.
Pros:

The kitchenette served us well. Nice size refrigerator for our food and beverages.

Cons:

A little better stocked kitchen with utensils and dishes would be helpful.
Sliding door kept sticking.

2026-01-19 • via Nuitee
L
Lisa • solo_traveller • us
6
2026-01-19 • via Nuitee
E
Esteban • couple • us
9
2026-01-18 • via Nuitee
E
Enrique • family_with_children • us
1
Don’t do it!
Pros:

The room was spacious.

Cons:

It was dirty, the phone in the room didn’t work, I had to call the front desk office twice and waited for a new remote control to the tv for an hour (both controls were sticky and broken and when we first arrived the floor where our room was at, the whole place smelled like weed. I had two small children with me and they noticed the smell too.

2026-01-18 • via Nuitee
R
Rush • couple • us
10
2026-01-12 • via Nuitee
C
Corinne • family_with_children • us
8
2026-01-09 • via Nuitee
H
Heather • family_with_children • us
7
Room with a view
Pros:

Nice view of the beach in the distance. The room was very large and had a nice bathroom, kitchenette, and balcony.

Cons:

The pool looked uncared for, and it did not appear that there was daily attention to the outdoor halls.
Our room had clear signs of previous water damage to the ceiling. The queen sized beds felt more like doubles and were not comfortable.

2026-01-08 • via Nuitee
L
Linda • couple • us
8
Ok
Pros:

Location

Cons:

Too confusing to get to office. Elevators not marked well

2025-12-28 • via Nuitee
Бондаренко • solo_traveller • us
8
2025-12-12 • via Nuitee
M
Mia • family_with_children • us
10
2025-12-10 • via Nuitee
J
Janet • solo_traveller • us
8
by the beach and ok in price. Comfortable and ok place to stay.
Pros:

Check in easy but not overly helpful

Cons:

Front desk and breakfast. Eggs were bad rest ok.

2025-12-08 • via Nuitee
E
Emilio • couple • es
10
2025-11-22 • via Nuitee
J
Joseph • family_with_children • us
9
2025-11-03 • via Nuitee
1
176latoyaa • Couples
2
The Customer Service is Trash
Pros:

We arrived at the hotel and immediately were met with very weird energy. The person acted as if we were coming to ruin their day. Upon asking for my name for the reservation he mentioned we got a queen room. I said no we did not. He then said, I can assure you you did. We would not randomly change the room from a king to a queen. At the point of him acting as crazy as he was, I said just keep the room as is.

I later confirmed on my booking that the room was supposed to be a king. This is not a hotels.com issue but a hotel staff issue. Also, he gave us the keys to the room and did not even bother to activate the keys.

Again, had he been focused on customer service and not trying to prove an incorrect point, we would have had not only the correct room type but a working key. And there was constant noise from trains all throughout the evening.

There is another review on here where the person we are referring to is seen bullying guests. We won't be returning. If the hotel does not care about the psychological safety of their guests, why bother?

2025-10-19 • via Tripadvisor
P
Paul • couple • us
3
Great location but hotel was not clean
Pros:

Location

Cons:

Shower smelled like sewage . Sink faucet had no pressure . Pool was dirty and breakfast ended early at 9:30

2025-10-19 • via Nuitee
P
Pamela
4
Pros:

If you stay here and you want to be able to sleep make sure you call ahead and tell them not yo put you near the highway! Not too mention the train that blows its horn when it goes by! I had a torturous night trying to sleep. I checked in late 9:30pm and called down immediately about the noise and was told there was nothing they could do. Then at 1:30am I called again begging for earplugs and was then moved to the first floor where hopefully the noise was reduced. It was a little better but then I woke to what sounded like a bowling bowl hitting the floor above me at 7:15 am. Come to find out I was under the gym! Luckily that morning I was helped by Michelle at the desk who moved me to a quiet room finally. Nonetheless I’m really disappointed in the hotel. No park viewThe pictures are not realistic, water pressure was awful, smelled like septic at times. First room I was in was dirty, floor was stained. Even the last room had blood on the door curtains. I asked for compensation at least for the first night and received nothing. Again, really disappointed that I paid $250 a night with fees for a unexpected horrible experience. I came down a night early to avoid a long drive the next day for a concert. Made it more of a vacay which I didn’t need to do but they claim to be a luxury hotel. They definitely are not! It was a waste of money and too bad hotels take advantage of people like this. A manager was suppose to call me today and never did. I would never stay here again.

2025-10-13 • via Nuitee
J
Jessica • family
10
Pros:

We loved our stay here and would definitely go back. Huge rooms great for extended stays with family. Great ocean view location, fun pool area, good breakfast and amazing staff!

2025-10-12 • via Nuitee