The Spencer Suites Auckland By Castle

Hotels
7.5 (778 reviews)
9-17 Byron Avenue, Takapuna , Auckland , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location and sea/city views
Helpful and obliging staff
Gym and spa available
Spacious rooms with kitchenettes
Comfortable beds reported by many
Good value for money
Cons:
Cleanliness issues (musty smell, hair, reports of flea bites)
Outdated or broken in-room facilities (kettle, sockets)
No onsite restaurant / casual dining / cafe
Parking fees / parking information unclear
Slow check-in at times

Categories

Cleanliness
4.5
Multiple reviews mention musty rooms, hair on bathroom floor, overall not clean and reports of flea bites — cleanliness is a clear negative.
Service
8.5
Staff are frequently described as helpful, obliging and fabulous at check-in/out, though there are isolated issues (slow late-night check-in, dismissive handling of kettle/flea concerns).
Location
9.5
Consistently praised: central, fabulous location with great views and easy access to cafes, shops, beach and motorway — a standout strength.
Room Quality
8
Rooms often described as spacious with good views, kitchenette and comfortable beds, but some guests reported uncomfortable beds, tired decor and occasional maintenance issues.
Amenities
8
Good on-site amenities like a gym and spa and well-stocked kitchenettes, but some facilities are dated or broken (kettle, sockets) and there is no onsite restaurant/bar.
Value for Money
8
Frequently noted as good value or reasonable for price; several reviews explicitly call it good value for money.
Food and Beverage
5
Multiple mentions of no onsite restaurant, no casual dining/cafe and lack of F&B options — a weakness for guests wanting in-house dining.
Overall Experience
8.5
Overall pleasant stays driven by location, views and facilities like gym/spa, but marred for some by cleanliness and dated/poorly maintained elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Stunning Views and Convenient Location
Located just 10 minutes from Auckland city centre and a short walk to Takapuna Beach, The Spencer Hotel offers breathtaking views of Auckland.

Luxurious Accommodation Options
Choose from studios and suites, all featuring open-plan living spaces with kitchenettes. Enjoy balconies or patios with ocean views in select rooms.

Fantastic On-Site Facilities
Take advantage of the fitness centre, outdoor heated lap pool, all-weather tennis court, and hot tub during your stay at The Spencer Hotel.

Book your stay now at The Spencer Hotel to experience luxury and convenience in Auckland.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note car parking spaces are limited and are subject to availability.

Parking is an additional NZD $30 per night, a maximum of 1 car park per room can be allocated.

A car park ticket can be obtained from the hotel reception and must be displayed on the car dashboard.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

7.5
Based on 778 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 5
Overall Experience: 8.5
B
Bryan & Wendy • couple • nz
10
2026-10-17 • via Nuitee
N
Niell • solo_traveller • za
7
2026-10-14 • via Nuitee
K
Kerry • couple • nz
5
A great location
Pros:

Location is fabulous

Cons:

It was run down and looking very tired. The room was quite musty - the blankets needed to be cleaned. It was very average for what we paid a

2026-10-12 • via Nuitee
R
Riley • solo_traveller • nz
4
2026-10-11 • via Nuitee
A
Abi • extended_group • nz
8
Best for location, excellent value
Pros:

Exceptional location. Staff at check in and check out were fabulous. Nice view of the city from our room. Room was super clean, well stocked mini kitchen. Bathroom was spacious. Access in and out of hotel at night felt very safe. People within the hotel were friendly

Cons:

The interiour isnt the newest and could do with some touch ups - kitchen, bathroom, also the bed mattresses. The Tv was small but had a good range of channels that were free to view

2026-10-11 • via Nuitee
R
Rhonda • family_with_children • nz
8
Nice hotel. Great location.
2026-10-07 • via Nuitee
H
Heidi • solo_traveller • nz
8
2026-09-19 • via Nuitee
Z
Zhi • family_with_children • cn
10
2026-09-19 • via Nuitee
M
Marina • family_with_children • nz
9
Ideal for an overnight stay in Auckland
Pros:

Great views to Auckland city. Handy location to eateries, shops and motorway. Very comfortable beds. Good value for money.

Cons:

Parking.

2026-09-19 • via Nuitee
M
MICHAEL • couple • nz
8
As expected reasoably proiced for hotel without many facilities but great location for what Ineed to
Pros:

Spacious room with good views of sea

Cons:

Lack of onsite restaurant and bar

2026-09-18 • via Nuitee
N
Nick • couple • nz
8
2026-09-17 • via Nuitee
B
Bart • couple • nz
10
2026-09-16 • via Nuitee
R
Rachael Jean • solo_traveller • nz
8
Overall very pleasant and comfortable.
Pros:

Ease of walking to mall beach or closest antique shop Molloys.no dinner .

Cons:

No casual dining /Cafe In hotel.

2026-09-16 • via Nuitee
C
Carrie • family_with_children • nz
9
Perfect location for a short stay for an Auckland appt. Service was great :)
2026-09-14 • via Nuitee
P
Pete • couple • au
8
2026-09-13 • via Nuitee
K
Kanoie • couple • au
7
Not a terrible choice of accommodation
Pros:

Location

Cons:

Not that clean. Tired.

2026-09-12 • via Nuitee
B
Boundy • extended_group • nz
9
2026-09-12 • via Nuitee
M
Miel • extended_group • nz
10
2026-09-10 • via Nuitee
B
Bart • couple • nz
10
2026-09-10 • via Nuitee
J
James • couple • au
10
2026-09-09 • via Nuitee