Copenhagen Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.4 (2875 reviews)
Kalvebod Brygge 5 , Copenhagen , dk

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues in bathrooms
Noise from outside or other rooms
Limited cups provided

Categories

Cleanliness
7.56
Some reviews mention issues with cleanliness, particularly in bathrooms.
Service
9.03
Positive mentions of helpful staff and good service overall.
Location
9.07
Great location with easy access to city center and good views.
Room Quality
8.02
Rooms are spacious and comfortable, but some report noise issues.
Amenities
8.55
Mixed feelings about the amenities, but generally positive.
Value for Money
8.51
Most reviews indicate a good value for what was provided.
Food and Beverage
8.06
Breakfast options were praised, though some requests weren't fully met.
Overall Experience
8.43
Guests generally felt their stay was enjoyable and relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 07:33

Property Description

Luxurious Accommodation and Convenient Location

Spacious Rooms with Modern Amenities: Enjoy stunning city or harbour views from your room equipped with a flat-screen TV, tea/coffee facilities, and a modern bathroom.

Delicious Dining Options: Indulge in steaks and seafood at Midtown Grill, and savor drinks with waterfront views at Pier 5 bar.

Relaxation and Fitness: Unwind in the sauna and steam room, or stay active at the 24-hour gym on site.

Experience the best of Copenhagen at Copenhagen Marriott Hotel. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

8.4
Based on 2875 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
F
ftlguy82 Couples Fort Lauderdale, Broward County, Florida
10
Comfortable stay.
Pros:

Check in was very easy, kindly upgraded our room, and went above and beyond to help us make changes to our reservation. Her professionalism ( sorry I forgot her name ) efficiency, and genuine hospitality made our stay seamless and memorable.

Executive lounge was great with enough food and drink options. Breakfast was also great. We truly appreciated everything you did and look forward to staying here again on our next visit to Copenhagen.

2026-07-30 via Tripadvisor
S
Stay10963205318 Family
10
Excellent customer service
Pros:

My luggage was delayed and Michael and Elin were just amazing at helping me out with this. Excellent customer service, showing compassion for guests. Would recommend based on this alone, but we also enjoyed the location, breakfast and fabulous views.

2026-07-28 via Tripadvisor
O
Ogi0 Family Sofia, Sofia Region
8
Good hotel, but
Pros:

We arrived around 10:00 AM, as I had notified in advance. The welcome was rude and completely indifferent. The receptionist took our ID details and said I would receive a message when our rooms were ready—something that, of course, never happened. I had booked three rooms with a water view, but mine faced the city, which I consider a downgrade in accommodation. The initial staff member had promised the rooms would be on the same floor, but they turned out to be on two different ones. There was constant crowding in front of the elevators and the reception desk, leading to long waits. Since it was the first day of my vacation, I didn't want to get into an argument or deal with any further hassle. On the plus side, the hotel has been recently renovated; the rooms are spacious, with comfortable bathrooms and very comfortable beds. The location is excellent and quiet, and all major sights are within walking distance. However, the Executive Lounge was usually overcrowded. Overall, the hotel seems geared towards serving cruise groups, so elite members would be better off looking for a different hotel. I do not recommend it.

2026-07-28 via Tripadvisor
T
Traveling_Fool_2011 Friends getaway Brussels
10
Excellent location and friendly staff
Pros:

What a lovely hotel in a great location, right on the water. (And a short walk to tivoli) I had read that the hotel was a bit dated but I did not find that to be the case. My room was spacious and very comfortable. We were easily able to watch 2 minutes to the swimming area right in the river. The concierge and other staff members were very helpful and friendly, making the staff even more excellent. I would highly recommend this Marriott. Note the executive lounge was monitored to ensure entrance rules were followed. This helped keep the crowds down during breakfast and evening happy hour.

2026-07-27 via Tripadvisor
F
Frozzie-deluxe Couples Sydney, New South Wales
2
Very disappointing with many problems encountered
Pros:

An Executive Suite at 750 Euros/850 US$ the most expensive room after the Royal Suite. Not worth the money. Run down, poor maintenance. See photographs.
• Next to the door to our room there are spilled coffee stains 1.5m high, not cleaned for 3 days.
• On arrival the aircon was blowing a cold gale. Impossible to turn it off, even by the maintenance team. 3 visits later they managed to turn off the whole system for the room.
• Next evening the TV isn't working, channels need retuning. At 8:30pm no one in the hotel to reset the tv set. Quite extraordinary in such a large hotel.
• Worse the room shows very poor cleaning and maintenance.
• A cable dangles from under the TV.
• A lamp sits on top of a low table, the 30cm long cord dangling in the air, not long enough to reach a power point.
• There are many dirt stains on the couch, chair, carpet.
• The cabinet door to the fridge is dangling loose.
• The pillows are very old with no support at all.
• Paint flaking on the wall.
• Quite dirty furniture in the "Executive Lounge" where you have to queue up to get your coffee.
• Stains on the chairs near reception.
• This hotel shows neglect and poor upkeep.
Also long waiting time at the reception desk. Seems understaffed. Very disappointing and poor value.

2026-07-25 via Tripadvisor
A
Alla solo_traveller il
9
2026-07-25 via Nuitee
S
Sevim Feyzan extended_group tr
10
2026-07-25 via Nuitee
P
PUNIT couple in
10
2026-07-25 via Nuitee
A
Assal couple ae
1
Cons:

الفندق جميل ولكن قديم ومافيه صيانه و الخدمة سيئة جداً و الموظفون تعاملهم سيء + يتاخرون كثيييييييييير المصاعد خربانة + ينسون يمرون ينظفون الغرف مع العلم نتصل فيهم نطلب التنظيف + كل شي كان سيء جداً 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

2026-07-25 via Nuitee
B
Bulut Aslantürk solo_traveller tr
7
2026-07-25 via Nuitee
A
Andreas couple ch
6
Pros:

Lage war sehr gut.
Hotel insgesamt keine 5 Sterne…

Cons:

Fitness Geräte teilweise defekt.
Teppiche riechen nicht gut
Morgenessen: Schlange stehen, Kaffeemaschine defekt
Klimagerät kühlt nicht.

2026-07-25 via Nuitee
R
Rie couple dk
8
Pros:

Værelset med udsigt til vandet

Cons:

Morgenmaden levede ikke op til Marriotts standart.

2026-07-24 via Nuitee
C
Clare extended_group gb
6
2026-07-24 via Nuitee
S
Shamindri extended_group lk
9
2026-07-23 via Nuitee
W
Wei extended_group us
8
2026-07-23 via Nuitee
B
Berk extended_group tr
8
Pros:

Konumu iyiydi

Cons:

Merdiven ile iniş imkanı sağlamaması kötüydü asansörler yoğundu

2026-07-23 via Nuitee
S
Satya solo_traveller in
8
2026-07-22 via Nuitee
W
Wen extended_group jp
10
Will definitely come back!
Pros:

Excellent location, walking distance to all attractions. Very cozy along the river bank when it was sunny

Cons:

Facilities bit old. Our room’s curtains were broken and the hair dryer is not working.

2026-07-22 via Nuitee
K
Kadir solo_traveller tr
1
2026-07-22 via Nuitee
S
Sharon couple il
9
Close to Tivoli and on the water front
Pros:

Well maintained, very pleasant lobby and room.
Comfortable bed, large windows in the rooms

2026-07-22 via Nuitee