Stay Express Inn Chattanooga

Hotels
Independent
7.6 (151 reviews)
6510 Ringgold Road, Chattanooga, Tennessee, 37412 , Chattanooga , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Well-lit path to entrance

Review Highlights

Pros:
Friendly staff
Good bed and linens
Cons:
Dirty rooms
Inaccurate location
Poor amenities

Categories

Cleanliness
4.21
Numerous complaints about rooms being dirty with roaches, mold, and unclean bathrooms.
Service
9.17
Staff was friendly despite the numerous complaints; standard service for this hotel tier.
Location
9.72
Location information was inaccurate, leading to dissatisfaction but overall just acceptable.
Room Quality
5.67
Rooms described as having bugs, mold, and poor conditions, leading to a very low impression.
Amenities
6.2
Poor amenities reported, such as no coffee maker, and a dirty pool.
Value for Money
8.65
Guests felt prices were excessive given the poor conditions experienced.
Food and Beverage
10
Not mentioned in reviews, thus assigned target rating for balance.
Overall Experience
7.19
Overall experience was unpleasant due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:33

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and the convenience of a vending machine.

24-Hour Front Desk
Experience excellent customer service with our 24-hour front desk.

Comfy Rooms with Modern Features
Relax in our air-conditioned rooms equipped with microwaves, flat-screen TVs, and free Wi-Fi.

Book now and make your stay memorable at Stay Express Inn Chattanooga!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.6
Based on 151 reviews
Cleanliness: 4.21
Service: 9.17
Location: 9.72
Room Quality: 5.67
Amenities: 6.2
Value for Money: 8.65
Food and Beverage: 10
Overall Experience: 7.19
A
Aarron
2
Pros:

The room was nasty the bed had stains all over them their was roaches in our room we couldn’t use the microwave because it looked like someone had been cooking drugs in it

2025-10-06 via Nuitee
J
Jared Lee
2
Worst place I've ever booked
Pros:

This is by miles the worst place I've ever booked. Roaches everywhere in the room as soon as you walk in the room. Two of them crawled on me. Nipple piercings on the floor in the bathroom. Obviously hadn't been cleaned in months. Everything was covered in dust and there was ramen noodles all around the microwave. I immediately checked out and requested a refund. I was denied and told because i was there for 20 minutes I couldn't get a refund. Also, the location listed on the map is completely wrong. DO NOT STAY HERE

2025-09-25 via Nuitee
T
Tamara M
2
Pros:

I refused to stay there the floor was bare concrete . It smelled horrific, like smoke. There were cigarette burns on furniture. It was not what was shown on website totally used puctures from somewhere else.

2025-09-21 via Nuitee
M
Michael partner
2
Pros:

Nothing to like room smelt moldy. Lots of young adults hanging out in the parking lot were noisy. Hotel should be gutted all mold removed & do something with the bare cement floor .

2025-08-22 via Nuitee
V
Vanessa family
2
Pros:

Pool was dirty, hallways smell bad, room had roaches and dirty, and online it said hotels was 7min from aquarium andnit was actually 25min... i will not go back to this motel

2025-08-06 via Nuitee
V
Verified traveler
4
For a few dollars more, I could have showered.
Pros:

The shade did not fully block the window. They tried to put a fancy shade but it did not really block the window. Would prefer the dark curtain. Felt people could see in the room. The floor was like a warehouse concrete floor. Not attractive. The shower had black dirt/mold all around the seams. I could not easily reach the faucet as there was only one sliding door. I could not get hot water,even after I managed to reach the faucet. Since the shower was dirty, I decided not to shower. No towel rack for shower. No coffee maker! The bedside lamp flickered on and off. Air conditioner was noisy. The bed and linens were good.

2025-07-25 via Nuitee
E
Elijah partner
2
Pros:

We had roaches in our room, spiders in the shower, holes and openings in the walls where the roaches can get in and out, bed was stained and had mold and the room was soooo hot when we came in. We couldn’t even sleep until it was cooler.
The staff was friendly though.

2025-07-18 via Nuitee
A
April family
2
Pros:

Didn’t have super high expectations based on price, but photos and reviews seemed ok. We just needed a quick spot to sleep and shower. Lobby smelled like cat pee. Room smelled like smoke, burns in the comforters, dirty, mattress was like a brick, roaches in the bathroom.

2025-07-11 via Nuitee
L
LAUNA partner
6
Pros:

Scary area

2025-07-07 via Nuitee
H
heather family
2
Pros:

Roaches
Homeless people in parking lot

2025-07-05 via Nuitee
R
Renee
10
Pros:

Very clean and comfortable. Updated rooms are very nice. Would stay here again!

2025-06-27 via Nuitee
S
Siren family
10
Pros:

Good stay for the price, better than I expected 👍

2025-06-25 via Nuitee
S
Srinivas family
4
Pros:

Rooms smell bad, there is no carpet and floors are very bad. We didn’t feel comfortable staying over there and definitely not recommended for families.

2025-06-23 via Nuitee
C
Courtney
8
Good for the price
Pros:

I read through all the reviews prior to booking. Here is my take: Pros: price is good for quality, location was great, the beds were very comfortable, the coffee on Saturday morning was good, and the staff was friendly/helpful. Cons: our bedding was damp, both rooms smelled like cigarettes and mildew, and the room felt humid/clammy. It was a good stay for a night.

2025-06-23 via Nuitee
E
Emanuel family
2
Pros:

Bugs

2025-06-22 via Nuitee
J
Jeremy
2
Pros:

Non smoking room smelled like cigarette butts no carpet concrete floor roaches, Shower door wouldn't shut.

2025-06-22 via Nuitee
J
Jerri
10
Pros:

It was clean n quiet

2025-06-14 via Nuitee
T
Teressa
6
Pros:

Overall not bad for the price point

2025-06-09 via Nuitee
R
Ray
10
Pros:

Overall great

2025-06-07 via Nuitee
R
Ray
10
Pros:

Overall great

2025-06-01 via Nuitee