Pets allowed

Facilities

Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Clean and spacious rooms
Good food quality
Cons:
Room cleanliness issues
Noise from construction

Categories

Cleanliness
8.33
Several mentions of mold and the smell of chemicals in the room.
Service
9.8
Most staff were friendly and attentive, except for a few negative interactions.
Location
10
Proximity to shops and restaurants cited as a major plus.
Room Quality
9.34
Clean and spacious room, though some issues mentioned.
Amenities
9.79
Great pools and breakfast experience mentioned positively.
Value for Money
8.82
Standard value expected for a hotel of this rating; not particularly highlighted.
Food and Beverage
9.78
Value placed on the quality of food and beverage services.
Overall Experience
9.33
Mixed experiences, but overall reflects a good experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:03

Property Description

Luxurious Spa and Wellness Amenities
Indulge in massages and facials at the full-service spa, and enjoy 3 outdoor swimming pools and a 24-hour fitness center for ultimate relaxation.

Culinary Delights and Premium Services
Savor Asian cuisine at Jaya restaurant, with the option for 24-hour room service. Engage with concierge services, babysitting, and a variety of bars for a top-notch experience.

Elegant Accommodations and Prime Location
With 142 guestrooms featuring modern amenities, including minibars and flat-screen TVs, and being situated near Miami Beach and top attractions, The Setai offers a luxurious retreat.
Book your stay at The Setai for an unforgettable luxury experience in the heart of Miami Beach.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.8
Location: 10
Room Quality: 9.34
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.78
Overall Experience: 9.33
M
Michael Jason
10
Pros:

Been here twice so far and I had a lot of fun both times and the food was great.

2025-09-30 • via Nuitee
S
Sara
2
Pros:

I’m unlikely to stay here again or recommend it to others. Upon arrival, my room wasn’t ready, and when I was finally checked in, the room smelled strongly of chemicals and mold. Despite clearly stating I came for a relaxing weekend, I was placed on a floor full of screaming children.

They eventually moved me and sent up a cheese board as a gesture, which I appreciated. However, compared to my experience at W Miami—where I was upgraded and received thoughtful service after a minor inconvenience—this stay fell far short.

The staff, with the exception of the bellhops and pool service team, were mediocre at best. The hosts at Jaya were actually quite rude, and to top it off, the A/C in Japon was broken and leaked water on me during dinner.

This just wasn’t the level of service or experience I’d expect from a supposed luxury property.

2025-09-28 • via Nuitee
L
Lilly
10
Pros:

Good quality furnishings. Clean and orderly pools and pool area.

2025-09-21 • via Nuitee
A
Andrew
10
Pros:

Just exceptional service

2025-09-21 • via Nuitee
B
Briggette • partner
8
Pros:

I enjoyed my stay !!! Caviar brunch champagne was awesome and the three pools are great

2025-09-21 • via Nuitee
H
Hripsime
10
Pros:

Enjoy every moment

2025-09-13 • via Nuitee
S
sherry
10
Pros:

This was a wonderful stay. The room was clean and spacious. Close to many shops and fine restaurants the location is so walkable. They have a few lovely restaurants on site. The pool was nice. Beach access. Staff was friendly and attentive. Happy with the choice to stay here, would definitely recommend.

2025-09-09 • via Nuitee
A
Aurelian • pet
10
Pros:

Very service oriented and consistent.
AA

2025-09-01 • via Nuitee
N
NAZAN • family_with_children
10
Pros:

Mrs Aslı at the reception was very friendly and helpful. Thanks to her, we had a really nice vacation. The breakfasts were delicious, and the staff was also friendly.

2025-08-29 • via Nuitee
J
Jakub • family
10
Pros:

This property goes above and beyond, with great service and amenities. If the bar is Four Seasons or Ritz, this property is honestly better. I wouldn't hesitate to stay here again next time in Miami.

2025-08-25 • via Nuitee
T
talal
10
Pros:

Excellent hotel

2025-08-23 • via Nuitee
J
Jean-Francois
10
Pros:

Good stay. Chic. Nice location.

2025-08-17 • via Nuitee
S
Scott • family_with_children
10
Pros:

This is the best hotel in Miami Beach hands down.

2025-08-08 • via Nuitee
M
Maggie
10
Pros:

Amazing amazing experience. What a beautiful property.

2025-08-07 • via Nuitee
G
Gil • family
10
Pros:

We enjoyed every moment! The hotel is superb and the staff are friendly and helpful. We definitely recommend

2025-08-05 • via Nuitee
E
Ernest • family_with_children
10
Pros:

Great place. Good staff

2025-08-02 • via Nuitee
A
Amilcar • friends
8
Pros:

Property is excellent, however I did not expect a construction project at the lobby during my stay at the hotel. I am allergic to dust and dust were everywhere every time you walked by the lobby. They should let the customer know about this construction happening during the week.

2025-07-19 • via Nuitee
M
Mark • family
10
Pros:

We had a beautiful ocean front suite and could not have been more pleased with our accommodations. All of the staff were friendly and went out of their way to make our stay exceptional. The concierge, drivers, front desk associates, host/hostesses, servers, pool servers, and entrance staff are truly wonderful!

2025-07-18 • via Nuitee
R
Robert • family
8
Pros:

The Setai is a first class hotel with an incredible staff - attentive, helpful and appropriate. The facilities are well cared for and inviting. The rooms are spacious and pampering. The only concern was the construction happening on the adjacent property - which was disruptingly noisy. It ruined much needed quiet pool time. Guest should be given advance notice of this to plan accordingly.

2025-07-18 • via Nuitee
I
Isaiah • family
10
Pros:

They never disappoint. I love this hotel.

2025-07-17 • via Nuitee