Embassy Suites by Hilton Anaheim South

Hotels
•
Embassy Suites Hotels
8.2 (1836 reviews)
11767 Harbor Boulevard , Anaheim , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Helpful staff
Cons:
Clogged drains
Soiled furniture
Maintenance issues with elevators and amenities

Categories

Cleanliness
7.7
Several mentions of soiled furniture and maintenance issues affecting cleanliness.
Service
8.7
Positive feedback on staff being helpful and service quality.
Location
9.2
Multiple mentions of great location, especially for Disneyland.
Room Quality
7.7
Negative mentions regarding room maintenance, such as clogged drains.
Amenities
7.2
Amenities such as elevators and swimming pool under maintenance, affecting the guest experience.
Value for Money
8.2
Generally acceptable value, though some concerns about deposit fees.
Food and Beverage
8.7
Consistent praise for breakfast and food quality.
Overall Experience
8.2
A mixed experience with several positives but notable negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:31

Property Description

Disney Concierge Desk and Free Breakfast
Located just 1.6 km from Disneyland, Embassy Suites by Hilton Anaheim South offers a unique experience with a Disney concierge desk for all your theme park needs. Start your day with a complimentary cooked-to-order breakfast before heading out to explore the local activities.

Garden Atrium and Fitness Facilities
Unwind in the 14-story garden atrium filled with tropical plants, waterfalls, and koi ponds. Stay active at the state-of-the-art fitness room or take a refreshing dip in the outdoor pool during your stay at this hotel.

Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site Serengeti Restaurant and explore a variety of dining and shopping options within walking distance. With the Anaheim Convention Center nearby and Knott's Berry Farm just 9.6 km away, there's never a dull moment at Embassy Suites by Hilton Anaheim South.

Important information:

Please note: Basic Internet at the property is free. Premium Internet costs USD 10.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1836 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
S
Sheila • family_with_children • us
7
We had a great time here, rooms were big and accommodating for my family, would stay again!
Pros:

Great location, and rooms! We were in town for a dance competition which was conveniently located next door.. I liked being so close but without staying at the hosting hotel and dealing with the chaos.

Cons:

Breakfast would be my only complaint. It wasn’t very fresh, or organized. The first morning there was a large group of middle school band students, and it was unclear where the line should start.. most of the hot food was desirable.

2026-03-07 • via Nuitee
T
Tancy • extended_group • us
10
2026-03-07 • via Nuitee
T
Tulio • extended_group • br
5
Esperávamos mais considerando se tratar da rede
Pros:

Cama
Tamanho do quarto

Cons:

Café da manhã com cabelo

2026-03-04 • via Nuitee
M
Monique • couple • us
10
The staff was so nice and friendly such a pleasure
Pros:

So clean well maintained

Cons:

Clean

2026-03-03 • via Nuitee
J
Joseph • couple • us
10
2026-03-03 • via Nuitee
J
Jeff • couple • us
9
2026-03-03 • via Nuitee
M
Monique • couple • us
10
2026-03-03 • via Nuitee
J
Jennifer • solo_traveller • us
4
2026-03-02 • via Nuitee
V
Vanessa • family_with_children • us
10
2026-03-02 • via Nuitee
R
Rob • extended_group • nz
10
Family time
Pros:

Had a awesome stay nice friendly staff close to Disney which was the main reason we were there

Cons:

Bathrooms could do with a renovation but ok and was too much i at least expected a fridge lol

2026-03-02 • via Nuitee
C
CHUAN-HUNG • couple • us
9
2026-03-02 • via Nuitee
S
Salgado • family_with_children • pe
10
lo maximo, nos encanto
Pros:

me gusta el desayuno fue variado, la habitacion era amplia con todo equipado, las camas fueron cómodas, quizás un poco mas grandes cuando es una Hab Doble, pero nos encanto el hotel

Cons:

me gusto todo quizas las camas fueron no tan grandes pero compensado con el resto de servicios

2026-03-02 • via Nuitee
C
Claudia • extended_group • pe
9
Recepcion buena salvo por una chica de turno 8pm
Pros:

Comodo, limpio, practico

Cons:

La señorita del turno 8 pm del dia 26 mala atencion, mala actitud, muy diferente a la excelente atencion de los otros turnos y dias

2026-03-01 • via Nuitee
R
Rincon • family_with_children • us
10
Great deal for a low price!
Pros:

Everything.

Cons:

Our room had an old cigarette smell, but other than it is was great

2026-03-01 • via Nuitee
R
Rincon • family_with_children • us
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-03-01 • via Nuitee
D
Dawson • couple • us
8
Just great
Pros:

Nice and neat

2026-02-27 • via Nuitee
J
Jason • couple • us
3
Pretty sure this is the same furniture from 1980!
Pros:

Very convenient location. Close drive to Mickey’s house.

Cons:

Outdated, worn out room. I haven’t slept on a mattress that worn out and dirty since high school. Shower valve would not stay adjusted. Furniture worn and old.

2026-02-27 • via Nuitee
C
Crystal • family_with_children • us
10
2026-02-27 • via Nuitee
J
Jean-Pierre • couple • us
6
Pros:

The bed was comfortable, shower was decent, free breakfast was a plus

Cons:

The television only worked when you turned it off then back on, no freezer compartment in the refrigerator, no bags in the garbages in the room, fire alarm going off in the morning without informing us that it was going to be tested, the coffee maker had no pot only minimal single use option

2026-02-26 • via Nuitee
D
Drew • family_with_children • us
6
Stay was great, just needed to be cleaned properly!
Pros:

Honestly great staff and great place! Everything in the lobby and elsewhere was clean. But we going into our room and there was a hair ball left in the bathroom and another on the couch. Then there was a USED coffee lid with the coffee maker and I put it on my cup realized it didn’t fit so I looked at it next to the other one and realized they weren’t even the same lids and I turned them over and saw the one had coffee stained into it…. I was so grossed out threw my cup away immediately

Cons:

Cleanliness

2026-02-26 • via Nuitee