Embassy Suites by Hilton Anaheim South

Hotels
Embassy Suites Hotels
8.2 (2086 reviews)
11767 Harbor Boulevard , Anaheim , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Helpful staff
Cons:
Clogged drains
Soiled furniture
Maintenance issues with elevators and amenities

Categories

Cleanliness
7.7
Several mentions of soiled furniture and maintenance issues affecting cleanliness.
Service
8.7
Positive feedback on staff being helpful and service quality.
Location
9.2
Multiple mentions of great location, especially for Disneyland.
Room Quality
7.7
Negative mentions regarding room maintenance, such as clogged drains.
Amenities
7.2
Amenities such as elevators and swimming pool under maintenance, affecting the guest experience.
Value for Money
8.2
Generally acceptable value, though some concerns about deposit fees.
Food and Beverage
8.7
Consistent praise for breakfast and food quality.
Overall Experience
8.2
A mixed experience with several positives but notable negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:31

Property Description

Disney Concierge Desk and Free Breakfast
Located just 1.6 km from Disneyland, Embassy Suites by Hilton Anaheim South offers a unique experience with a Disney concierge desk for all your theme park needs. Start your day with a complimentary cooked-to-order breakfast before heading out to explore the local activities.

Garden Atrium and Fitness Facilities
Unwind in the 14-story garden atrium filled with tropical plants, waterfalls, and koi ponds. Stay active at the state-of-the-art fitness room or take a refreshing dip in the outdoor pool during your stay at this hotel.

Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site Serengeti Restaurant and explore a variety of dining and shopping options within walking distance. With the Anaheim Convention Center nearby and Knott's Berry Farm just 9.6 km away, there's never a dull moment at Embassy Suites by Hilton Anaheim South.

Important information:

Please note: Basic Internet at the property is free. Premium Internet costs USD 10.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2086 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
A
Alejandro family_with_children us
10
Cons:

Pay for parking in the hotel

2026-05-23 via Nuitee
R
Rainey solo_traveller us
10
2026-05-23 via Nuitee
E
Elisa couple us
9
Pros:

It was clean and comfortable

2026-05-22 via Nuitee
J
Juanita couple us
10
Very comfortable stay
Pros:

Large room and clean, beautiful hotel

Cons:

Walking to other hotel for spa, no complimentary water in rooms. No, complimentary coffee or water at all times when you enter hotel

2026-05-22 via Nuitee
R
ray couple us
3
Pros:

Location

Cons:

Overbooked and didn’t get room I reserved

2026-05-22 via Nuitee
B
Bueno solo_traveller us
7
Pros:

Breakfast

Cons:

Didn't have blankets and pillows and it took 20 minutes to get down from the elevator

2026-05-21 via Nuitee
J
Joseph solo_traveller us
10
Nice place, wish the breakfast buffet renovation was completed but it’ll be worth looking forward to next time
2026-05-21 via Nuitee
C
Christian couple us
10
2026-05-21 via Nuitee
R
Refugio solo_traveller us
10
I would come with my daughters, now I’m able to go with my grandchildren. I love this place.
Pros:

Everything was nice and cleaned, well kept.

Cons:

That the swimming pool was closed.

2026-05-20 via Nuitee
M
MANIA family_with_children pf
8
Bien
Pros:

L’emplacement proche de Disneyland

Cons:

il y a un espace suffisant sur les côté des balustrade pour qu’un jeune enfant passe et tombe

2026-05-19 via Nuitee
M
Mariana couple us
3
2026-05-19 via Nuitee
D
Denys Adamenko family_with_children ca
9
Really good hotel with a good location especially for Disney
Pros:

Breakfast was good, they have a really nice pools and complimentary dinning

Cons:

The pool was closed for cleaning half of my stay

2026-05-19 via Nuitee
S
Szu Chia family_with_children tw
10
wonderful!
Pros:

breakfast / staff, room, front desk staff

Cons:

none

2026-05-19 via Nuitee
J
Jane extended_group us
10
Perfect stay- couldnt be better - love its!
Pros:

Amazing breakfast and hotel loved it all

Cons:

Nothing - staff was incredible as well

2026-05-17 via Nuitee
R
RUBEN family_with_children us
9
Pros:

Great breakfast. Nice and helpful staff

2026-05-17 via Nuitee
R
RUBEN family_with_children us
10
2026-05-17 via Nuitee
M
Manuel couple de
7
Pros:

Sehr gute Lage zum Disneyworld
Parkplatz vor der Tür (20 Dollar pro Tag )

Cons:

Laute Klimaanlage
Plastikteller beim Frühstück

2026-05-16 via Nuitee
R
Robin family_with_children us
7
It was great!
Pros:

Holly was absolutely fantastic and so easy to communicate with on the phone and in person♡
If you have any questions or issues ask for her!
The breakfast area upgrade is fantastic. The overall property is great too! Plenty of parking as well!!

All of the house keepers/breakfast staff people are all so so great! They were all so very sweet to my girls and that meant alot to me.

Cons:

There was an older gentleman up front wearing a mask who lacked communication when I had question regarding the shuttle service to Disneyland and when I needed help with my luggage situation. I had ALOT of it, considering I was staying there Sun-Fri. I was looking for a cart and he had no desire to help and I had to hunt for one inside and outside around the entire hotel with my 7 year olds.

The room I had, did have some "issues"
The shower wouldn't turn on all the way and the drain was clogged because the tub would fill up when I was showering.
Also, I slammed my shin pretty hard on the bed frame that was sticking out from the bottom of the bed (that should be fixed)

Overall, I did enjoy my stay! It is still my go to hotel when visiting. There was just some minor issues that could easily be fixed ♡

2026-05-16 via Nuitee
U
Uriel solo_traveller us
10
2026-05-15 via Nuitee
D
Donna family_with_children us
9
2026-05-15 via Nuitee