Embassy Suites by Hilton Anaheim South

Hotels
•
Embassy Suites Hotels
8.2 (1836 reviews)
11767 Harbor Boulevard , Anaheim , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Helpful staff
Cons:
Clogged drains
Soiled furniture
Maintenance issues with elevators and amenities

Categories

Cleanliness
7.7
Several mentions of soiled furniture and maintenance issues affecting cleanliness.
Service
8.7
Positive feedback on staff being helpful and service quality.
Location
9.2
Multiple mentions of great location, especially for Disneyland.
Room Quality
7.7
Negative mentions regarding room maintenance, such as clogged drains.
Amenities
7.2
Amenities such as elevators and swimming pool under maintenance, affecting the guest experience.
Value for Money
8.2
Generally acceptable value, though some concerns about deposit fees.
Food and Beverage
8.7
Consistent praise for breakfast and food quality.
Overall Experience
8.2
A mixed experience with several positives but notable negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:31

Property Description

Disney Concierge Desk and Free Breakfast
Located just 1.6 km from Disneyland, Embassy Suites by Hilton Anaheim South offers a unique experience with a Disney concierge desk for all your theme park needs. Start your day with a complimentary cooked-to-order breakfast before heading out to explore the local activities.

Garden Atrium and Fitness Facilities
Unwind in the 14-story garden atrium filled with tropical plants, waterfalls, and koi ponds. Stay active at the state-of-the-art fitness room or take a refreshing dip in the outdoor pool during your stay at this hotel.

Convenient Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site Serengeti Restaurant and explore a variety of dining and shopping options within walking distance. With the Anaheim Convention Center nearby and Knott's Berry Farm just 9.6 km away, there's never a dull moment at Embassy Suites by Hilton Anaheim South.

Important information:

Please note: Basic Internet at the property is free. Premium Internet costs USD 10.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 1836 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
K
Kasey • couple • us
8
2026-03-28 • via Nuitee
C
Crystal • extended_group • us
10
Pros:

Loved everything

2026-03-28 • via Nuitee
D
Drazen • family_with_children • us
8
2026-03-28 • via Nuitee
M
Mokhlis • family_with_children • sa
8
Pros:

Location and staff

2026-03-27 • via Nuitee
O
Olivia • couple • us
10
2026-03-27 • via Nuitee
J
Jessica • couple • us
9
Cons:

Hidden fees weren’t displayed during booking
Such as correct deposit as online stated $100 for entire stay but was told $200 deposit which is a huge difference for someone who plans a trip financially and the parking fees also

2026-03-27 • via Nuitee
B
Beckie • extended_group • us
6
It was ok since we were there for Disneyland!
Pros:

It had a bus that stopped at the hotel! It accommodated 3 adults! Staff were excellent!

Cons:

The rooms were very run down with frayed carpet, and also it was dirty and needed replacing. The breakfast bar was under renovation, which was not stated in the hotel description, so the breakfast was just so so. It was supposed to be a full on hot breakfast which we were anticipating from our last stay, but it was just a buffet with not many choices. The lobby was renovated, but it looked like the rest of the hotel was overlooked.

2026-03-27 • via Nuitee
H
Harpreet • family_with_children • us
10
Awesome stay and fantabulous experience …!!!
Pros:

Access and cleanliness

Cons:

The property is absolutely flawless and I have nothing much to say. Only one thing I can say is about the same items in breakfast which can be a little varied or moved around.

2026-03-27 • via Nuitee
E
Eleuterio • solo_traveller • us
10
Will stay here again
Pros:

Layout was nice

Cons:

Elevator was temporarily down

2026-03-27 • via Nuitee
S
Sandra • couple • us
8
Pros:

Large room, quiet, good breakfast.

Cons:

Paying for self-parking, in an open lot.

2026-03-26 • via Nuitee
A
Abigail • couple • us
8
2026-03-26 • via Nuitee
T
Toni • couple • us
8
Very satisfied!
Pros:

Everything was good,and satisfied!

Cons:

No complaints.

2026-03-26 • via Nuitee
K
Kelley • solo_traveller • us
2
Questionable about this hotel
Pros:

The happy hour personnel so pleasant. Make you feel comfortable brought a smile to your face comfortable. That was one of the best parts of spidney, the time down there.

Cons:

Sunday morning, the 22nd pass the front desk personnel. If I could have my room clean, they said, no problem. Got back sunday late afternoon room was not cleaned.Waited down stairs until approximately five p m.Saw the cleaning staff in the room next to me watch her clean that room and then watched her walked right by my room was really upset. Went upstairs to double-check. My room still had not been cleaned because went downstairs to check what the front gas and ask. Why my room had not been clean? She said they could only do a partial cleaning because it was after 5 I told her I did not want a parcel clean. She said all they could do what's that? Because the staff had been basically gone. I said but I asked this morning to get my room clean because more than anything my trash cans had no trash bags in them. And I wanted my room clean because of that, and she said, that's not her fault, and if I wanna tell she could bring them up and change out the towels.So that kind of upset me. I was also upset on Saturday evening when I checked in. Because I only had received one remote in my room, and when I had to go downstairs to ask for a second remote because I understand they were busy. But having to go downstairs to ask for a remote, I thought was a little much. Not understanding why only 2. Elevators working with such a large amount of people at the hotel trying to go up-and-down with 2 elevators working. Not understanding this, the only way you could go downstairs to eat. We figured out in the morning was to catch the elevator going up. In order to go down and that was getting a little bit much. There were a couple of other incidents going on which really got me going. But I guess at this point the one that became the most issue was checking out on Monday morning. The 23rd, it became an issue that the luggage caddies could not be found. Because we were told that they were lent out to other hotels.

2026-03-26 • via Nuitee
M
Meredith • family_with_children • us
8
Overall this was a nice hotel, very family friendly!
Pros:

It was a clean and nice looking hotel. They had a breakfast buffet and an evening happy hour with free snacks and drinks!

Cons:

The pull out bed was really uncomfortable even for my kids. The hall was pretty smelly during our stay.

2026-03-26 • via Nuitee
R
Richard • couple • us
9
2026-03-26 • via Nuitee
C
Christopher • extended_group • ca
10
good
2026-03-26 • via Nuitee
C
Catherine • family_with_children • us
10
Exceptional in every way!
Pros:

It was in an excellent location for shopping, restaurants and Disneyland

Cons:

I have no complaints. It’s was fabulous

2026-03-26 • via Nuitee
C
Chunwei • couple • tw
9
2026-03-26 • via Nuitee
C
Carlos • family_with_children • us
9
2026-03-25 • via Nuitee
S
Sarah • couple • fr
5
Good room but expensive & dirty common areas
Pros:

The room was great : clean, spacious and well soundproofed

Cons:

The common areas were very dirty, the breakfast was barely good and the price was enormous

2026-03-23 • via Nuitee