Hotel Saint Clair - Magnificent Mile

Hotels
8.4 (5329 reviews)
162 East Ontario Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Heating issues
Missing amenities

Categories

Cleanliness
8.3
Mixed sentiments were reflected, some mentioned cleanliness positively while others hinted at issues, hence a slightly lower score.
Service
9.1
Several reviews praised the staff for being friendly and helpful, leading to a strong positive sentiment.
Location
9.1
Location received consistent praise for its convenience, which justifies a higher score.
Room Quality
7.9
Concerns about room size, heating issues, and overall comfort lowered the score.
Amenities
7.6
Several complaints about missing amenities such as microwaves and fridges affected the score.
Value for Money
8.6
Good location and competitive pricing led to a solid rating despite some limitations.
Food and Beverage
8.1
Some comments on the coffee machine indicated room for improvement.
Overall Experience
8.5
Overall experiences were largely positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:04

Property Description

Stunning City Views
Experience the allure of Downtown Chicago at Hotel Saint Clair - Magnificent Mile. Indulge in breathtaking city views from our historic European-style high-rise hotel, just steps away from the iconic Magnificent Mile.

Convenient Amenities
Each of our cozy rooms features a 32-inch flat-screen TV, premium cable channels, and a coffee machine for your comfort. With free WiFi and a hairdryer provided, enjoy a seamless stay at our hotel.

Prime Location
Explore the vibrant city with ease as we are located near popular restaurants and the Grand Avenue CTA red line station. Don't miss out on visiting nearby attractions like the Shedd Aquarium and Navy Pier, just a short distance away.

Book your stay now at Hotel Saint Clair - Magnificent Mile for an unforgettable Chicago experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.4
Based on 5329 reviews
Cleanliness: 8.3
Service: 9.1
Location: 9.1
Room Quality: 7.9
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
B
Brookins solo_traveller us
10
2026-02-14 via Nuitee
J
jessica solo_traveller us
10
2026-02-13 via Nuitee
M
Mandy family_with_children us
5
Pros:

That it was cheap

Cons:

No conditioner in the bottle, no working lamp on the desk, bathroom wall dirty

2026-02-13 via Nuitee
L
Leonardo solo_traveller br
8
2026-02-12 via Nuitee
R
Richard solo_traveller us
8
Convenient location to Harry Potter Store in Chicago! Google maps location needs update!
Pros:

The location of the hotel was very convenient. However, the location indicated in the google map threw me off by a blocked and brought me to the wrong hotel. I think this needs to be fixed because I tried it several times using google maps and it keeps bringing me to the wrong hotel.

Cons:

Google map location needs to be updated. They need to serve breakfast if they have an available bar inside. I do not understand why this hotel don't have a simple free breakfast with all that space inside.

2026-02-11 via Nuitee
T
Thompson family_with_children us
10
2026-02-10 via Nuitee
B
Brenda extended_group us
8
2026-02-09 via Nuitee
M
Meggan couple us
10
2026-02-08 via Nuitee
M
Melody couple us
10
2026-02-08 via Nuitee
Y
Yamel couple do
9
2026-01-31 via Nuitee
H
hugo couple us
6
2026-01-31 via Nuitee
E
Ellie extended_group us
9
2026-01-31 via Nuitee
P
Palms solo_traveller us
9
Pros:

Great downtown location

Cons:

No extra available, like toothbrush/toothpaste, otc medications, usually places have the bare minimum for sale so you dont have to leave the location

2026-01-29 via Nuitee
S
Samantha solo_traveller us
10
2026-01-29 via Nuitee
C
Conor family_with_children ie
7
2026-01-28 via Nuitee
G
Gabriela family_with_children us
6
Pros:

It was convenient from all the places around me from stores to restaurants

Cons:

I have a very loud neighbor they were talking loud and disruptive. Came to have some quiet time but unfortunately the people next to me were loud most of the night. I wished they didn't put guest all in one area.

2026-01-28 via Nuitee
D
Decaroli solo_traveller ar
10
2026-01-27 via Nuitee
W
william fernando couple sv
7
2026-01-27 via Nuitee
E
Edward solo_traveller us
10
Awesome as always.
Pros:

This is my go to hotel everytime I’m in Chicago. The staff are always nice, the rooms are nice and always very clean. The beds are big and comfortable and having a fridge and microwave in the room is such a convenience.

Cons:

There is nothing I dislike

2026-01-27 via Nuitee
S
Simmons couple us
6
Great spot for a quick stay in the city that’s conveniently located; but just expect a little crowding and waiting for t
Pros:

Very convenient location with great staff who is always helpful! The rooms are clean and perfect size for traveling the city!

Cons:

The elevators and very slow and very small as well as the lobby area so when people are checking in and leaving it makes it difficult.

2026-01-26 via Nuitee