Anantara Grand Hotel Krasnapolsky Amsterdam

Hotels
•
Anantara Hotels & Resorts
9 (8289 reviews)
Dam 9 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great central location
Friendly staff
Excellent breakfast options
Cons:
Noisy rooms
Cleanliness issues in some rooms
High food prices

Categories

Cleanliness
7.96
Multiple reviews mentioned issues with room cleanliness, including sewage smell.
Service
9.43
Many reviews highlight friendly and helpful staff.
Location
9.97
The hotel is praised for its central location and proximity to attractions.
Room Quality
8.42
Some rooms noted as noisy but generally well-kept.
Amenities
9.45
Excellent amenities like breakfast options and gym facilities.
Value for Money
8.41
Good value, but some mention food prices as high.
Food and Beverage
8.96
Breakfast is highly rated, but some prices noted as expensive.
Overall Experience
9.43
Overall memorable stay with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:17

Property Description

Luxurious 5-Star Hotel in the Heart of Amsterdam

Historic Charm and Modern Comforts
Located on the edge of Dam Square, Anantara Grand Hotel Krasnapolsky Amsterdam offers a blend of historic charm and modern comforts. The 19th-century building houses spacious rooms with parquet floors, high-quality beds, and en suite bathrooms. Free WiFi and coffee/tea facilities add extra convenience to your stay.

Culinary Excellence
Indulge in a culinary journey at the Grand Cafe Krasnapolsky, serving classical dishes with a modern twist, or experience sophisticated modern cuisine at The White Room restaurant, awarded with a Michelin Star. From tea delights to gourmet meals, your taste buds are in for a treat.

Convenient Location
With tram lines just steps away and Central Station a short walk, exploring Amsterdam is a breeze. And with Schiphol Airport a quick drive from the hotel, your journey begins and ends with ease.

Ready to experience luxury in Amsterdam? Book your stay at Anantara Grand Hotel Krasnapolsky Amsterdam now!

Important information:

Please note that the credit card used to make the booking needs to be shown upon check-in. The name on the credit card used for the booking should correspond to the guest staying at the property.

If guests fail to provide the correct credit card upon arrival, they may have to pay with an alternative credit card at the hotel directly.

Please note that debit and credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, when the amount incurred during the stay will be charged.

Please note that early check-in is subject to availability.

The maximum vehicle height for parking at this property is 71 in. Taller vehicles cannot park here.

Parking is available for EUR 60 per day.

If breakfast is included in the room rate, one child under 11 can stay free of charge. Breakfast is half price for children under 12.

When booking 9 rooms or more, different policies and additional supplements may apply.

The apartments are on various floors, none of which are served by an elevator.

Please note that dogs and cats are only allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 35 kg or less.

Please note that pets, excluding guide dogs, will incur an additional charge of EUR 50 per pet per night.

Please note that a maximum of 2 pets are allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 52 per day.

Location

Guest Reviews

9
Based on 8289 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
I
Issame • family_with_children • ma
7
2026-04-18 • via Nuitee
L
Lawrence • couple • gb
8
Pros:

Location & service

Cons:

Small bathroom, rooms could be better for the price. But they were clean.

2026-04-18 • via Nuitee
D
DOGAN • solo_traveller • tr
10
2026-04-18 • via Nuitee
S
santiago • couple • es
10
Espectacular
Pros:

Excelente ubicación, edificio espectacular.

2026-04-18 • via Nuitee
R
reymond • couple • no
10
2026-04-18 • via Nuitee
R
Rachel • couple • gb
10
2026-04-17 • via Nuitee
A
Ana • solo_traveller • ec
10
Excellent!!
Pros:

Buena atención del personal.
Muchos ya están hablando Español, lo cual facilita mucho a los turistas de habla hispana.
La Ubicación de primera.
Parqueo particular cuando uno renta un carro, tienen su valet parking.

2026-04-17 • via Nuitee
R
regula • family_with_children • ch
1
Geschenkt ist noch zu teuer
Pros:

Lage

Cons:

Das Grande Hotel Anantara in Amsterdam hat während unseres Aufenthalts nicht die Erwartungen eines Fünf-Sterne-Hotels erfüllt.

Check-in und Zimmerzuweisung
Bei der Ankunft erhielten wir unangemessene Zimmer, die nicht dem Deluxe-Standard entsprachen. Nach Beschwerde wurden wir in eine Junior Suite und ein Deluxe Zimmer umgebucht, was eine Verbesserung darstellte. Die Junior Suite mussten wir jedoch bezahlen, erhielten aber einen reduzierten Preis. Das ist soweit in Ordnung. Wurden jedoch auch noch dumm angefahren, dass wir über Booking.com gebucht hätten. Da kann man sowieso nichts machen.

Frühstückserlebnis
Der Frühstücksraum war überfüllt, laut und unordentlich. Der Service war unprofessionell und die Qualität der Speisen entsprach eher einem Drei-Sterne-Hotel. Trotz unserer Rückmeldung wurde auch das alternative Café nicht besser, sodass wir beschlossen, kein Frühstück mehr im Hotel einzunehmen, obwohl wir dafür bezahlt hatten.

Zimmerzustand und Service
Die Suite war zwar ordentlich eingerichtet, hatte jedoch Mängel wie abblätternde Tapeten und eine unzureichend aufgefüllte Minibar. Der Zimmerservice war unzuverlässig, und der abendliche Aufdeckservice fand nur unregelmäßig statt.

Checkout-Erfahrung
Beim Checkout gab es Missverständnisse über die Verfügbarkeit von Services vor 7:00 Uhr, obwohl wir dies zuvor angesprochen hatten. Die Parkplatzsuche war chaotisch, und wir mussten selbst unser Mietauto finden, was durch eine blockierte Ausfahrt noch erschwert wurde.

Insgesamt war unser Aufenthalt im Grande Hotel Anantara äußerst unzufriedenstellend. Die Mängel in Service, Zimmerqualität und Frühstück sind für den Preis und die Sternebewertung inakzeptabel. Trotz der vorteilhaften Lage gibt es viele bessere Alternativen. Amara erwähnte, dass sie möglicherweise über einen Refund nachdenken könne, und wir erhielten die Kosten für den Parkplatz zurück, was bei diesem Service das Mindeste war.

2026-04-17 • via Nuitee
S
Sentissi • couple • ma
9
2026-04-17 • via Nuitee
M
Miguel • family_with_children • us
10
Very comfy and room service food was better than any restaurant around
2026-04-17 • via Nuitee
G
Gina • couple • za
9
2026-04-16 • via Nuitee
A
Ahmet • family_with_children • tr
10
2026-04-16 • via Nuitee
C
Cosmina • family_with_children • ro
10
2026-04-16 • via Nuitee
R
Raymond • solo_traveller • es
8
2026-04-16 • via Nuitee
I
Isabel • couple • gb
10
Brilliant location and great quality hotel
Pros:

Everything

Cons:

Needed more water in the room

2026-04-16 • via Nuitee
V
Valeria • couple • cy
10
Pros:

Stuff and service was at the best level!

2026-04-15 • via Nuitee
K
kathryn • couple • gb
9
Good location for a city break
Pros:

Central location, bar was lovely and staff excellent in there

Cons:

Breakfast was a bit hit and miss

2026-04-15 • via Nuitee
M
Mark • extended_group • us
9
Hotel was in a great, central location for Amsterdam with a wonderful breakfast!!
Pros:

The staff was very friendly and willing to help. The room was mostly excellent apart from a few minor quirks. The location of the hotel was excellent: absolutely central to all the major sights of Amsterdam!

Cons:

For a five-star hotel, sometimes the response times would not be ideal. Also, some very simple errors could have been avoided. For example, when you turn in laundry, you should automaticall receive a new, empty laundry bag and form for your next order.

2026-04-15 • via Nuitee
D
De Rango • couple • it
8
Pros:

C’è

2026-04-15 • via Nuitee
Ömer • solo_traveller • tr
10
2026-04-14 • via Nuitee