Sandman Hotel Edmonton West

Hotels
•
Sandman Hotel Group
7.6 (1104 reviews)
17635 Stony Plain Road , Edmonton , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and quiet
Friendly staff
Good deal for the price
Great location
Cons:
Small room size
Uncomfortable beds
Pool closed early
Understaffed

Categories

Cleanliness
7.18
Several mentions of cleanliness being good, but complaints about soft beds and broken facilities.
Service
7.65
Friendly staff was noted, although there were some complaints about front desk interactions.
Location
8.19
Many reviews praised the location as ideal and convenient.
Room Quality
6.64
Complaints about small room size and bed comfort.
Amenities
7.67
Positive mentions of the pool and balcony options, though some amenities had issues.
Value for Money
8.13
Some reviews highlighted good deals and value but criticized some aspects of room size.
Food and Beverage
7.68
Breakfast options were positively mentioned along with the convenience of Denny’s.
Overall Experience
7.65
Mixed feelings overall but generally positive with specific elements drawing praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:00

Property Description

Luxurious Amenities

This Sandman Hotel in Edmonton, Alberta offers a luxurious experience with an indoor pool, hot tub, and free WiFi in all guest rooms.

Convenient Facilities

Guests can enjoy the convenience of having desks, coffee makers, and ironing facilities in their rooms. The hotel also provides access to a gym and business center.

Delicious Dining Options

Indulge in a culinary experience at the on-site CHOP restaurant, serving mouthwatering steaks, fresh seafood, and cocktails.

Book your stay at Sandman Hotel Edmonton West for a perfect blend of comfort, convenience, and culinary delights.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1104 reviews
Cleanliness: 7.18
Service: 7.65
Location: 8.19
Room Quality: 6.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
L
Leven • couple • ca
9
Very good for the price
Pros:

The location was very nice, was sceptical because of the price but 100% would stay again

Cons:

The room was facing the pool so was a little bit humid but nothing major

2026-04-10 • via Nuitee
D
Deepuraj • family_with_children • ca
6
Pros:

Location, amenities, value for money

Cons:

Restaurant _ Dennys food , was tasty..but we had kind of food poisoning from mashed potatoes
White light will b better

2026-04-09 • via Nuitee
M
Myrna • couple • ca
5
Staff was awesome, location was great. Property is dated for the price of rooms.
Pros:

Location. Friendly staff

Cons:

No hair dryer
Very soft bed
Bathroom layout

2026-04-08 • via Nuitee
B
Bryan • family_with_children • ca
6
Pros:

Location was great. Bathrooms were amazing.

Cons:

Overpriced for the age of the facility and amenities. Parking lot was a nightmare and check in is super confusing with welcome signs over multiple doors and the redirection signs are not easy to see when you arrive at night.

2026-04-07 • via Nuitee
P
Precious • couple • ca
10
Pros:

Everything

Cons:

Nothing

2026-04-07 • via Nuitee
P
Phuong • family_with_children • ca
5
2026-04-06 • via Nuitee
J
Jaeden • family_with_children • ca
10
2026-04-05 • via Nuitee
A
Alice • solo_traveller • ca
1
I dont know they canceled it and said they had no rooms available for me to stay.
Pros:

I dont know they canceled it and said they had no rooms available for me to stay.

Cons:

I dont know they canceled it and said they had no rooms available for me to stay.

2026-04-01 • via Nuitee
S
sabrina • family_with_children • ca
9
2026-04-01 • via Nuitee
O
Omid • couple • us
10
2026-03-29 • via Nuitee
T
Tyler • couple • ca
4
Will not overspend to stay here again
Pros:

The staff was great.

Cons:

The shape of the tower isn't what I had expected, I stayed in the same type of suite 7 years ago and it was way nicer then it is now. Their was a strange person sitting downstairs in the lobby area, asking for cigarettes. Not sure how he would have gotten in the building, seeing as you need a card to get into the building. The curtains in the room did not darken the room. I closed the curtains with the blackout curtain. I woke up to it being very bright on the room, the curtain didn't do anything to darken the room.

For the $190 I paid for one night I expected it to be alot more then it was. Not sure I'll stay here again, went downhill since the last time I stayed here. The staff was good no issues there.

2026-03-27 • via Nuitee
F
F1515KCmariar • Friends getaway
2
BED BUGS!!!
Pros:

BED BUGS!!!!! DON’T STAY HERE!!!
Thought it would be fun for a birthday. Could get over the need for updates and small rooms. Cleanliness was so so, staff wasn’t great or that helpful but the kicker however was BED BUGS!!! Absolutely DISGUSTING!!! and the cleaning processes you have to go through before entering your vehicle and home. This was a terrible experience. BUYER BEWARE!!!

2026-03-26 • via Tripadvisor
V
Vital • family_with_children • ca
2
Never again
Pros:

Nothing it was bad service

Cons:

No cleaning done

2026-03-18 • via Nuitee
M
Macdonald • couple • ca
7
Comfortable and satisfactory.
Pros:

All was good and as expected.

Cons:

The signage was unclear as to what part of the hotel to go to to check in.

2026-03-17 • via Nuitee
Z
Zachary • solo_traveller • ca
10
Pros:

Almost everything

Cons:

There were kids running down the halls knocking on doors

2026-03-17 • via Nuitee
T
Tyson • extended_group • ca
9
2026-03-12 • via Nuitee
V
Virginia • family_with_children • ca
9
2026-03-10 • via Nuitee
T
Thomas • family_with_children • ca
8
Pros:

Beds

Cons:

Washroom decor

2026-03-09 • via Nuitee
L
Lesley • family_with_children • ca
10
2026-03-09 • via Nuitee
S
Shane • couple • ca
10
2026-03-07 • via Nuitee