La Quinta by Wyndham Columbus West - Hilliard

Hotels
•
La Quinta by Wyndham
7.2 (443 reviews)
5510 Trabue Road , Columbus , US
+1 614-878-8844

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near highway and shops
Friendly and accommodating staff
Comfortable beds / quiet rooms for many guests
Good hot breakfast with decent selection
Indoor/heated pool (positive for some guests)
Spacious rooms reported by several guests
Cons:
Cleanliness problems: stains, dirt, ants and bad smells reported
Pool cleanliness and some facilities closed or dirty
Room maintenance issues: shower/drain problems, slanted floors, doors not closing properly
Non-refundable policy and value concerns
Inconsistent housekeeping / breakfast staff attitude

Categories

Cleanliness
5.5
Multiple reviews report stains on bedding, dirty rooms, ants, unpleasant smells and guests cleaning bathrooms themselves, indicating below-average cleanliness.
Service
8.8
Numerous comments praise friendly, accommodating front desk and housekeeping staff; several mentions of exceptional night check-in and helpful employees.
Location
9
Consistently described as convenient, close to shops and highway access and feeling safe—one of the strongest positives across reviews.
Room Quality
7
Mixed notes: many guests found beds comfortable and rooms spacious/quiet, but others reported musty smells, outdated rooms, drainage/shower issues and occasional pests.
Amenities
6.8
Amenities are mixed: some guests enjoyed a heated/indoor pool and breakfast setup, while others found the pool dirty or facilities (fitness room) closed or unclean.
Value for Money
6
Several complaints about non-refundable policy and paying despite leaving early; combined with cleanliness/quality issues, value perception is below average.
Food and Beverage
8
Breakfast is frequently described as good, convenient and with a decent selection, though a few noted limited variety or staff attitude at breakfast service.
Overall Experience
6.5
Overall stays are mixed: strong location and service offset by cleanliness and some amenity/room issues, leading to a modestly below-average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just 8 miles from Ohio State University, La Quinta Inn & Suites Columbus West - Hilliard offers easy access to nearby attractions like Columbus Zoo and Aquarium and Columbus Museum of Art.

Amenities Galore
Relax and unwind in the indoor pool or break a sweat in the fitness centre. Start your day right with a hot breakfast featuring waffles, eggs, and sausage, along with a selection of baked goods, fruit, juice, tea, and coffee.

Comfortable Accommodations
Each guest room is equipped with modern conveniences including free Wi-Fi, a 32-inch flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay for all guests.

Book your stay at La Quinta Inn & Suites Columbus West - Hilliard now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 443 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 6.8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 6.5
A
Angel • family_with_children • pr
8
Pros:

😀

Cons:

😀

2026-11-03 • via Nuitee
A
Angel • family_with_children • pr
8
Pros:

😀

Cons:

😀

2026-11-03 • via Nuitee
A
Ameer • solo_traveller • us
1
Extremely dirty room and a very disappointing experience.
Pros:

Unfortunately, there was nothing positive about my stay. I was very disappointed with the overall experience.

Cons:

The room was extremely dirty and clearly did not meet basic cleanliness standards. I was very disappointed and uncomfortable during my stay. Cleanliness should be a top priority for any hotel, especially when guests are paying for a comfortable and pleasant experience. This was one of my most disappointing hotel experiences, and I would not recommend staying here.

2026-11-01 • via Nuitee
F
Fala • couple • us
8
2026-10-30 • via Nuitee
F
Fala • couple • us
7
Cheaper price
2026-10-30 • via Nuitee
A
Angel • family_with_children • pr
8
Pros:

😀

Cons:

😀

2026-10-30 • via Nuitee
J
Janae • couple • us
4
It was a place to sleep.
Pros:

That it was close enough to down town but away from all of the crowds. The breakfast selection and set up was nice as well.

Cons:

The room has not been updated in a while, there were stains on the bedding, the ADA shower curtain didn’t go down to the floor, and because the floor was slanted too much all of the water ran out into the floor. We had to use towels to create a barrier for the water.

2026-10-26 • via Nuitee
D
Donald • solo_traveller • us
1
Staff was friendly. Great location, terrible stay. Would not recommend.
Cons:

Facilities were not open (fitness room) or dirty (pool). Room was dirty. Door did not shut properly unless slammed and immediately dead-bolted.

2026-10-22 • via Nuitee
T
Traxler • solo_traveller • at
7
2026-10-19 • via Nuitee
G
Gregory • extended_group • us
7
Excellent location easy on/off highway
Pros:

Excellent location with many options for food and shopping. Convenient on and off highway. Night check in was exceptional. Staff very friendly and accommodating

Cons:

The only issue was a bit musty smell

2026-10-18 • via Nuitee
M
Michele • family_with_children • us
4
Pros:

It was okay

Cons:

The hotel wasn't very clean

2026-10-15 • via Nuitee
M
Montoria • couple • us
5
It was ok for the night we needed it due to the storm and having no electricity
Pros:

Location.

Cons:

It smelled funny and the beds were not good/comfortable at all.

2026-10-13 • via Nuitee
J
Johnny • solo_traveller • us
8
2026-10-12 • via Nuitee
K
Kimberly • couple • us
9
The front desk person the night we checked in was amazing . I didn’t get her name but she went above a beyond for us tha
Pros:

Clean and nice

Cons:

The elevator was a little scared

2026-09-07 • via Nuitee
I
Inga • couple • us
1
Not worth it
Pros:

Convenient location if you are using highway

Cons:

The smell, the cleanliness, the overall quality of the hotel.

2026-09-05 • via Nuitee
T
thomas • couple • us
8
2026-09-05 • via Nuitee
F
Fa Jewel • solo_traveller • us
10
2026-09-02 • via Nuitee
F
Fa Jewel • solo_traveller • us
10
2026-09-02 • via Nuitee
O
Our Trips • solo_traveller • us
8
The room was comfortable!
Pros:

The bed was comfortable & the room was clean!

Cons:

The area was a little rough!

2026-08-26 • via Nuitee
4
430tawanic • NONE
10
Hospitality and Beyond
Pros:

Great staff, super accommodating! Convenient to almost everything. Quiet, relaxing stay. Great beds, hot breakfast! Really nice people.

2026-08-17 • via Tripadvisor