La Quinta by Wyndham Columbus West - Hilliard

Hotels
La Quinta by Wyndham
7.8 (579 reviews)
5510 Trabue Road , Columbus , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
6.76
Several reviews mentioned odors and issues with cleanliness.
Service
8.73
Most reviews reflected positively on staff interactions.
Location
8.77
Multiple reviews praised the convenient location.
Room Quality
6.72
Concerns about outdated rooms and issues with mattresses.
Amenities
7.75
Some amenities were mentioned positively, though several were lacking.
Value for Money
8.21
Several reviews indicated fair pricing for the experience.
Food and Beverage
7.76
Breakfast was mentioned but considered limited.
Overall Experience
7.73
General experience was mixed but acceptable for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:01

Property Description

Convenient Location
Located just 8 miles from Ohio State University, La Quinta Inn & Suites Columbus West - Hilliard offers easy access to nearby attractions like Columbus Zoo and Aquarium and Columbus Museum of Art.

Amenities Galore
Relax and unwind in the indoor pool or break a sweat in the fitness centre. Start your day right with a hot breakfast featuring waffles, eggs, and sausage, along with a selection of baked goods, fruit, juice, tea, and coffee.

Comfortable Accommodations
Each guest room is equipped with modern conveniences including free Wi-Fi, a 32-inch flat-screen TV, refrigerator, and microwave, ensuring a comfortable stay for all guests.

Book your stay at La Quinta Inn & Suites Columbus West - Hilliard now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 579 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
A
Angelique solo_traveller us
9
Pros:

The night time Attendant Moe was a wonderful and accommodating host for our one night stay. He was very kind to my Mom and I. We frequent Columbus. This will always be our go to stay.

Cons:

Elevator small. 😁😁😁 Just my phobia.

2026-05-09 via Nuitee
C
Courtney couple us
1
Cons:

Roaches in the room!

2026-05-05 via Nuitee
N
Nikki solo_traveller us
1
We left not long after checking in
Pros:

Location

Cons:

Looked nothing like the pictures. Not very clean. Very noisy

2026-05-04 via Nuitee
F
Fitzpatrick solo_traveller us
8
2026-04-30 via Nuitee
K
Kathleen couple us
2
Not good.
Pros:

The bed was comfortable.

Cons:

The room was dirty. The bathroom was filthy. When I got out of the shower and walked on the floor then back on the white towel it left a black foot print it was so filthy. The grout had mold on it around the tub. The pool had a film across the top of the water and was not able to be used. The person above us on the next floor was stomping for hours. When I asked for the situation to be rectified I was told there was nothing that could be done because I booked with a third party.

2026-04-28 via Nuitee
S
SIERA solo_traveller us
1
2026-04-18 via Nuitee
J
Jean family_with_children us
9
It was very enjoyable.
Pros:

The staff was very friendly and helpful. The front desk clerk when we checked was great! His name is Moe and he made our stay very enjoyable! He deserves a nice increase in pay.

2026-04-17 via Nuitee
J
Jordan couple ca
3
First room- disgusting and unacceptable. Second room was decent for the value.
Pros:

The young man at the front was very pleasant and very kind and courteous.

Cons:

When we first got checked in the first room we had smelled like urine really really badly. I immediately went to the front desk and talk to the guy who checked us in, he immediately switched our room and was very pleasant to deal with. However, there’s no reason for a clean hotel room that is being rented out to smell like piss. It was absolutely disgusting and awful.

2026-04-15 via Nuitee
T
Taylor solo_traveller us
8
2026-04-13 via Nuitee
6
618janet NONE Charleston, South Carolina
10
Great overnight stay with our Beagle
Pros:

Mo was great on check in. Room was large and clean. Breakfast was ok. All staff were friendly and kind. Good places to eat nearby.

2026-04-12 via Tripadvisor
C
CFeustel solo_traveller us
10
Would Stay Again
Pros:

Wonderful location, so close to everything! Bed was comfy with plenty of pillows and space. Room was spacious and inviting.

Cons:

Sleeper sofa was a little worn and rickety and had a few crumbs on it. Elevator is very small and tvs in the rooms could be updated.

2026-04-11 via Nuitee
D
demekia family_with_children us
6
2026-04-09 via Nuitee
A
ankur family_with_children ca
1
2026-04-06 via Nuitee
P
Patrick couple us
10
2026-04-02 via Nuitee
K
Kristin solo_traveller us
10
2026-03-28 via Nuitee
W
Williams couple us
10
Great stay, great quarters
Pros:

Clean, comfortable, good breakfast. Staff were exceptional: friendly, informative, and down to earth. I felt like I had known them forever.

Cons:

I like the property very much

2026-03-27 via Nuitee
J
Josepha couple us
1
2026-03-24 via Nuitee
B
Balderas de la cruz couple us
10
2026-03-24 via Nuitee
K
Kristi family_with_children us
1
Terrible
Pros:

It was dirty and full of ants

Cons:

It was dirty and full of ants. The staff lied to me about late checkout

2026-03-23 via Nuitee
S
Shannon couple us
3
Expensive and a huge hassle having to pay for damage to rental car.
Pros:

Location should have been "safe" considering it was well lit and they have cameras.

Cons:

Approximately 10 cars were broken into, RIGHT IN FRONT OF THE ENTRANCE. In full view from the street, the hotel and the cameras.

2026-03-19 via Nuitee