Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy internal doors
Limited breakfast options

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness, including dirty cups and insufficient cleaning.
Service
9.2
The staff were friendly and helpful, enhancing the overall pleasant experience.
Location
9.24
Frequent praise for the ideal location close to main attractions.
Room Quality
8.19
Rooms were described as spacious and comfortable, although some wished for more pillows.
Amenities
8.22
Rooms had basic amenities, with some requests for additional features like a safe.
Value for Money
8.18
Overall hotel value was considered good, despite some concerns about the breakfast quality.
Food and Beverage
7.73
Breakfast options were critiqued; more variety needed for a better experience.
Overall Experience
8.7
Despite some issues, the overall sentiment was positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:47

Property Description

Central Location near Main Market Square
Hotel Wyspiański, just a 5-minute walk from Kraków’s Main Market Square, offers bright rooms with modern amenities. Enjoy the convenience of satellite TV, free WiFi, and a work space in every room.

Delicious Dining Options
Start your day with a buffet breakfast of Polish and European dishes at the hotel restaurant. Craving a snack or a drink? Visit the on-site bar for a relaxing break during your stay.

Convenient Services and Facilities
With a 24-hour front desk, room service, and a safety deposit box, your needs are always met at Hotel Wyspiański. Plus, being a short walk from the railway station and shopping center, exploring Kraków is a breeze.

Book your stay now at Hotel Wyspiański for a memorable experience in the heart of Kraków!

Important information:

Entry to the parking lot is from Zyblikiewicza Street.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3724 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
J
James • family_with_children • gb
10
2026-02-14 • via Nuitee
P
Piotr • family_with_children • de
9
2026-02-14 • via Nuitee
C
Carla • couple • it
10
2026-02-12 • via Nuitee
O
Olena • family_with_children • ua
10
2026-02-10 • via Nuitee
O
Olwen_P • couple • gb
9
As good as one can get!
Pros:

A great stay, as always. Clean, great location, helpful staff. Exceptional value for money.

2026-02-09 • via Nuitee
D
Danielle556 • Couples
4
Great location but deceiving.
Pros:

We stayed here for 4 nights when we visited Krakow. First impressions where very good. The lobby was very warm and clean and had a really nice atmosphere. The staff at check in were very friendly. Great central location to the Old Town.

After checking in we were told our room was at the back of the hotel. Basically like a separate building from the main building. We headed down a really cold long corridor to find the lift.

When we entered our room it was absolutely freezing! Bearing in mind the temperatures outside where below freezing. We didnt think much of it at first as we thought the room had just been unoccupied for sometime. When we arrived back on the night, the room felt even colder. I checked the radiator and it was barely warm.

I went and complained to the front desk and the lady asked me if the radiator was turned up which it was. She offered us a heater to be brought upto the room. I agreed to this.

A man brought in a heater and he was fiddling about with it for ages then told my partner it was "kaput" and needed to get another one. The second heater thankfully worked but it took around 3 days before we even noticed a difference and for the room to even heat up. There was massive draft coming from the window so my partner had to fold to curtains in and put towels along the bottom to try and keep the heat in.

That part of the hotel was alot colder than the main part. It was extremely noisy and the walls are paper thin to the point you could actually hear people snoring and clear conversations. Toilets being flushed etc.
There was also problems with the water all week and we had no access to it between 10am - 5pm.

The main lobby was full of students congregating and smoking near the doors outside which was quite intimidating and the staff did nothing to really prevent this.

After reading other reviews it's quite clear the staff are aware that the heating does not work in some rooms. On leaving we noticed the same heaters we were given were also outside other people's rooms.

We loved our trip but unfortunately the hotel was what ruined it for us. I definitely wouldn't class it as a 3 star.

2026-01-31 • via Tripadvisor
A
Arlene • extended_group • gb
1
No running water which meant we had no toilet no shower or tap to wash our hands
Pros:

Location

Cons:

A very small bar area . Bedroom carpet was covered in hair around the bathroom area
We had no running water for two days

2026-01-29 • via Nuitee
E
evj2026 • Friends getaway
2
It was ok
Pros:

The water coming out the showers and sinks was yellow or brown some days and some days water wouldn’t work for a couple of hours and the corridors were filthy and covered in Oreo’s and no one has came to clean them but comfy beds and nice rooms and bar

2026-01-28 • via Tripadvisor
E
Edyta • family_with_children • pl
10
2026-01-28 • via Nuitee
P
Pippo • family_with_children • it
8
2026-01-26 • via Nuitee
K
Katarzyna • couple • pl
10
2026-01-25 • via Nuitee
G
GIUSEPPE TOPO • family_with_children • it
8
2026-01-25 • via Nuitee
A
Anna • family_with_children • pl
9
Cons:

Miły i pomocny personel,pyszne śniadanie. Lokalizacja hotelu - super

2026-01-24 • via Nuitee
H
Hiten • solo_traveller • gb
1
2026-01-23 • via Nuitee
B
bc. S. L. van Woerekom • family_with_children • nl
8
Close to the centre
Pros:

Rather close to the centre

Cons:

Breakfast was a little sour. But perhaps that is normal in Poland.

2026-01-23 • via Nuitee
V
Vitali • couple • by
9
2026-01-23 • via Nuitee
F
Francesca • family_with_children • it
10
Pros:

Ottimo hotel,camera pulitissima,ottimo staff e posizione eccellente

2026-01-22 • via Nuitee
E
Ewa • solo_traveller • pl
3
Nie polecam.
Cons:

Arogancki recepcjonista; dziwny zwyczaj konieczności zabierania na śniadanie czterech kart dla wszystkich gości z czteroosobowego pokoju.

2026-01-22 • via Nuitee
M
Magdalena • family_with_children • pl
10
Pros:

Wszędzie blisko, bardzo miły personel

2026-01-22 • via Nuitee
J
julie_owen67 • Friends getaway • Burnley, Lancashire, England
4
Disappointing
Pros:

On arrival check in was quick , we headed to the "twin classic room" we had booked.

Room :
We were greeted by a very narrow room which we joked was like a broom cupboard. On further investigation the bathroom was so tiny , had we been larger ladies we wouldn't have got in there. As an example once out of the shower to towel dry your back you had to leave the shower cubicle open and utilise that space to accomplish your mission!!!
No fridge in the room, (we like fresh milk in tea) so stored milk at reception in their fridge meaning a trip to reception every time. We also asked for a replacement kettle as the one in situ was caked in limescale.
No safe provision in the room either and wardrobe/hanging space was tiny.
We queried if we had been allocated the correct room type to be told we had, we were offered an option to change but for 3 nights we decided to stay put. The room was warm ( probably due to the size) and it was minus 12 during our stay .

Noise :
I awoke around 01.15am one night due to hearing a thudding noise repetitively I couldn't work out where it was coming from, either in the hotel or surrounding area , I assumed someone must have complained as this continued for a further 30 minutes then stopped. Sleep was disturbed by this point and we had an excursion early that morning. On returning in the afternoon the thudding bass noise could be heard again, we called reception and a duty manager attended our room, he left then called the room and said the noise was from a club ( snooker/bar) attached to the hotel but was not run by the hotel therefore they had no control over this. Found information via Internet stating the club (Diament) is in the basement of Hotel Wyspianski and some rooms can be affected by noise (this information as per attached photos.)

Bar :
The bar in the hotel is quite small but offers a good range of drinks , I purchased a Pepsi max , I was charged 16 polish zloty, the menu clearly showed it was 13 polish zloty. Disappointing experience again. Bar staff quite abrupt .

Loss of facility :
For two days of our stay there was no water in the hotel between 10.00am and 17.00pm, information signs were displayed by the lift but no reason given as to why this basic facility was lost.

Overall a very disappointing stay, the only plus point for this hotel is location and access to the main square in around five minutes.
Will not return.

2026-01-21 • via Tripadvisor