Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy internal doors
Limited breakfast options

Categories

Cleanliness
7.73
Multiple reviews mentioned issues with cleanliness, including dirty cups and insufficient cleaning.
Service
9.2
The staff were friendly and helpful, enhancing the overall pleasant experience.
Location
9.24
Frequent praise for the ideal location close to main attractions.
Room Quality
8.19
Rooms were described as spacious and comfortable, although some wished for more pillows.
Amenities
8.22
Rooms had basic amenities, with some requests for additional features like a safe.
Value for Money
8.18
Overall hotel value was considered good, despite some concerns about the breakfast quality.
Food and Beverage
7.73
Breakfast options were critiqued; more variety needed for a better experience.
Overall Experience
8.7
Despite some issues, the overall sentiment was positive with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:47

Property Description

Central Location near Main Market Square
Hotel Wyspiański, just a 5-minute walk from Kraków’s Main Market Square, offers bright rooms with modern amenities. Enjoy the convenience of satellite TV, free WiFi, and a work space in every room.

Delicious Dining Options
Start your day with a buffet breakfast of Polish and European dishes at the hotel restaurant. Craving a snack or a drink? Visit the on-site bar for a relaxing break during your stay.

Convenient Services and Facilities
With a 24-hour front desk, room service, and a safety deposit box, your needs are always met at Hotel Wyspiański. Plus, being a short walk from the railway station and shopping center, exploring Kraków is a breeze.

Book your stay now at Hotel Wyspiański for a memorable experience in the heart of Kraków!

Important information:

Entry to the parking lot is from Zyblikiewicza Street.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3724 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
V
Vincenzo solo_traveller it
9
Pros:

Cordialità e disponibilità del personale

Cons:

Il traffico, ma essendo una zona centrale è un rischio calcolato. avendo affittato la macchina anche la mancanza di parcheggi non a pagamento è stata un po’ penalizzante

2026-03-06 via Nuitee
D
Diana extended_group ee
8
2026-03-03 via Nuitee
C
Cristina family_with_children it
9
2026-03-03 via Nuitee
F
Francesca solo_traveller it
8
Pros:

Mi è piaciuto essere in centro città

2026-03-02 via Nuitee
B
Bridget family_with_children gb
10
Excellent 👌
Pros:

Absolutely great value for money very clean and comfortable and was very close to the square. Would highly recommend

2026-03-01 via Nuitee
S
Stella family_with_children gb
10
Pros:

Liked everything about this hotel, perfect location and will definately be back.

Cons:

Nothing

2026-02-27 via Nuitee
D
DAVIDE solo_traveller it
9
2026-02-26 via Nuitee
C
Carlos solo_traveller pl
8
2026-02-26 via Nuitee
P
Paul couple gb
7
2026-02-25 via Nuitee
J
Jéssica family_with_children br
10
Excelente custo benefício
Pros:

Excelente hospedagem, quarto com vista lindíssima da cidade. Excelente aquecimento, silêncio, limpeza, café da manha ok. Localização perfeita.

Cons:

Somente o tamanho do box que é pequeno, mas fora isso perfeito!

2026-02-25 via Nuitee
N
Neil family_with_children gb
10
Great location to explore krakow
Pros:

Great location

Cons:

Nothing

2026-02-23 via Nuitee
V
VIOLETTA couple pl
10
Znakomity
Pros:

Pyszne

Cons:

Nic

2026-02-22 via Nuitee
I
Izabela family_with_children si
10
2026-02-22 via Nuitee
K
Kamila couple gb
10
Bardzo miło wspominam i napewno tam wrócę
Pros:

Hotel bardzo mi się podobał , był czysty i ładny pokój . Lokalizacja super . Śniadanie bardzo dobre

Cons:

Nie ma takiej rzeczy

2026-02-22 via Nuitee
J
James family_with_children gb
10
2026-02-14 via Nuitee
P
Piotr family_with_children de
9
2026-02-14 via Nuitee
C
Carla couple it
10
2026-02-12 via Nuitee
O
Olena family_with_children ua
10
2026-02-10 via Nuitee
O
Olwen_P couple gb
9
As good as one can get!
Pros:

A great stay, as always. Clean, great location, helpful staff. Exceptional value for money.

2026-02-09 via Nuitee
D
Danielle556 Couples
4
Great location but deceiving.
Pros:

We stayed here for 4 nights when we visited Krakow. First impressions where very good. The lobby was very warm and clean and had a really nice atmosphere. The staff at check in were very friendly. Great central location to the Old Town.

After checking in we were told our room was at the back of the hotel. Basically like a separate building from the main building. We headed down a really cold long corridor to find the lift.

When we entered our room it was absolutely freezing! Bearing in mind the temperatures outside where below freezing. We didnt think much of it at first as we thought the room had just been unoccupied for sometime. When we arrived back on the night, the room felt even colder. I checked the radiator and it was barely warm.

I went and complained to the front desk and the lady asked me if the radiator was turned up which it was. She offered us a heater to be brought upto the room. I agreed to this.

A man brought in a heater and he was fiddling about with it for ages then told my partner it was "kaput" and needed to get another one. The second heater thankfully worked but it took around 3 days before we even noticed a difference and for the room to even heat up. There was massive draft coming from the window so my partner had to fold to curtains in and put towels along the bottom to try and keep the heat in.

That part of the hotel was alot colder than the main part. It was extremely noisy and the walls are paper thin to the point you could actually hear people snoring and clear conversations. Toilets being flushed etc.
There was also problems with the water all week and we had no access to it between 10am - 5pm.

The main lobby was full of students congregating and smoking near the doors outside which was quite intimidating and the staff did nothing to really prevent this.

After reading other reviews it's quite clear the staff are aware that the heating does not work in some rooms. On leaving we noticed the same heaters we were given were also outside other people's rooms.

We loved our trip but unfortunately the hotel was what ruined it for us. I definitely wouldn't class it as a 3 star.

2026-01-31 via Tripadvisor