Hilton Garden Inn Chicago North Shore/Evanston

Hotels
•
Hilton Worldwide
8.6 (176 reviews)
1818 Maple Ave, Evanston, Illinois, 60201 , Evanston , US
1-847-475-6400

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Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
High price for value
Issues with room key and amenities

Categories

Cleanliness
8.26
General sentiment indicates a clean hotel, though some issues were mentioned.
Service
9.03
Multiple reviews praised the staff for being friendly and helpful.
Location
9.27
Excellent location with easy access to public transport and dining options.
Room Quality
8.62
Rooms were modern and clean, though there were some minor issues with amenities.
Amenities
8.45
Some amenities satisfactory, but limited housekeeping policies noted.
Value for Money
7.71
One guest felt the price was too high for the services provided.
Food and Beverage
8.76
Positive comments on breakfast quality.
Overall Experience
8.73
Overall positive experiences despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:23

Property Description

Discover the perfect blend of comfort and convenience at the Hilton Garden Inn Chicago North Shore/Evanston.

Recreational Amenities
Unwind and recharge with our fabulous indoor pool, bubbly hot tub, and a fully equipped fitness center. Whether you’re looking to relax or stay active, we have it all!

Dining Options
Savor delicious meals at our on-site restaurant or indulge in room service. Enjoy a hearty buffet breakfast on weekends with flexible options tailored to your schedule.

Event and Meeting Facilities
With over 4,800 square feet of versatile meeting space and a 24-hour business center, our hotel is the ideal venue for your next event. Our dedicated staff will help ensure every detail is taken care of.

Make your reservation today for a memorable stay in Evanston!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.6
Based on 176 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.62
Amenities: 8.45
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
John J.
6
Pros:

Just good conditions

2025-10-08 • via Nuitee
M
Marcy
10
Pros:

The front desk staff made me feel like a VIP

2025-10-06 • via Nuitee
A
Andrew
10
Pros:

Room was very clean

2025-10-05 • via Nuitee
K
Kira • family
10
Pros:

Clean and efficient, great affordable location near Northwestern campus and many shops and restaurants. The gym and hot tub were great, but the pool is pretty small. Breakfast was also very good. Would overall recommend this hotel.

2025-10-03 • via Nuitee
M
michael
8
Pros:

cleanliness was good. poor lighting in room

2025-10-02 • via Nuitee
M
Michael
10
Pros:

Fairly new hotel in excellent location. Easy walk to Northwestern Campus, CTA and Metra train stations (trips to downtown Chicago), and lots of dining and shopping options,

2025-09-29 • via Nuitee
R
Ryan
10
Pros:

Great hotel

2025-09-28 • via Nuitee
K
Katherine
10
Pros:

I was only here, overnight to attend a funeral. The gentleman at the front desk was very helpful and provided great customer service. The only mishap was the coffee making in my room, didn't work, but that was no big deal. Great Hotel!

2025-09-22 • via Nuitee
N
Norh
4
Pros:

Room key didn’t work

2025-09-21 • via Nuitee
P
Phaelann • partner
8
Pros:

Cool

2025-09-05 • via Nuitee
S
Sam • family
10
Pros:

The staff were very friendly and helpful!

2025-09-04 • via Nuitee
L
Lynda • friends
10
Pros:

I enjoyed my stay at Hilton Garden Inn.
I recommend staying there if you’re looking for a quiet place.

2025-09-04 • via Nuitee
C
Calvin • family
8
Pros:

Rooms were large and seemed very modern and clean. Rooms were serviced only every other day. TV was erratic - I wasn’t able to tune in to half the stations they had on their channel guide. Close to walk to the Davis metro station. Chilis across the street and a couple good breakfast restaurants down the block. Seemed very safe.

2025-09-02 • via Nuitee
M
Malik
10
Pros:

Staff was amazing & hotel was very clean + convenient to train.

2025-08-29 • via Nuitee
A
Annette • family
10
Pros:

Staff was friendly and helpful. Location was convenient and close to everything we needed.

2025-08-14 • via Nuitee
M
Mogos
10
Pros:

Good

2025-08-13 • via Nuitee
A
Anthony
10
Pros:

Great, friendly staff and very clean property

2025-08-11 • via Nuitee
S
Stacy • family
10
Pros:

2nd stay very nice

2025-08-10 • via Nuitee
D
Donna • family
10
Pros:

It was clean and comfortable. Only negative thing for me was the tub was very slippery. It did have a grab bar but probably needs an anti slip coating on the bottom

2025-08-05 • via Nuitee
N
Nathan
8
Nice Hotel in Evanston
Pros:

Very nice hotel in Evanston. We chose the hotel because it was an easy walk to the Metra station. The property and room were in good condition and the room was reasonably clean. The only compliant I have is the air conditioning vent is very close to the bed resulting in trying to sleep in constant air flow. The staff was very friendly and helpful. Several restaurants are in easy walking distance. There’s also a nice farmer’s market very close by.

2025-08-02 • via Nuitee