Hilton Garden Inn Chicago North Shore/Evanston

Hotels
•
Hilton Worldwide
8.6 (176 reviews)
1818 Maple Ave, Evanston, Illinois, 60201 , Evanston , US
1-847-475-6400

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Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Shopping on site
Conference space
Golfing nearby
Bicycle rentals nearby
Fireplace in lobby
Kayaking nearby
Sailing nearby
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly/helpful staff
Excellent location near Northwestern/Metra/CTA
Gym and hot tub praised
Good breakfast
Modern, spacious rooms
Safe and convenient area
Convenient to restaurants and shopping
Cons:
Perceived poor value for price (one report of ~$300/night)
Wi‑Fi restrictions to Honors/direct bookings
Small pool
TV reception/erratic channels
Slippery tub / bathroom safety concerns
Poor lighting in some rooms
Occasional nonworking room key and coffee maker
AC vent positioned close to bed causing airflow

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness: 'room was very clean', 'clean and efficient', 'very clean property' and 'rooms were reasonably clean.' Overall strong cleanliness sentiment.
Service
9.4
Numerous comments highlight excellent staff and service: front desk made guests feel like VIP, 'very helpful' and 'staff were very friendly and helpful'—consistently positive service mentions.
Location
9.3
Many reviewers cite an excellent, convenient location: walking distance to Northwestern, Davis/Metra/CTA, restaurants and shops; described as very convenient and safe.
Room Quality
8.1
Rooms described as large, modern and generally in good condition, but there are recurring minor issues: poor lighting, AC vent too close to bed, slippery tub, erratic TV, occasional nonworking room key and coffee maker.
Amenities
8.4
Gym and hot tub praised, breakfast described as very good; pool noted as small. Negative note about Wi‑Fi being restricted to Honors/direct bookings affects amenity perception.
Value for Money
7
At least one strong complaint about value (nearly $300/night) and limited services not communicated, leading to an explicitly stated poor value-for-money impression.
Food and Beverage
8.8
Breakfast specifically called out as 'very good' and several nearby dining options were noted positively; overall F&B sentiment is favorable.
Overall Experience
8.6
Generally positive overall experience with multiple recommendations and repeat stays, tempered by a few service/amenity/value complaints—reflects the mixed-but-favorable tenor of reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:38

Property Description

Recreational Amenities: Indulge in our indoor pool, spa tub, and fitness center for a relaxing stay.

Convenient Services: Enjoy complimentary wireless internet, shopping, and wedding services, plus a complimentary shuttle within 2 miles.

Luxurious Offerings: Experience a restaurant, room service, and cooked-to-order breakfasts. Our guestrooms feature premium bedding, complimentary internet access, and LCD TVs.

Book your stay at Hilton Garden Inn Chicago North Shore/Evanston for a centrally located, upscale experience near Northwestern University.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Guest Reviews

8.6
Based on 176 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 8.1
Amenities: 8.4
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 8.6
J
John J.
6
Pros:

Just good conditions

2025-10-08 • via Nuitee
M
Marcy
10
Pros:

The front desk staff made me feel like a VIP

2025-10-06 • via Nuitee
A
Andrew
10
Pros:

Room was very clean

2025-10-05 • via Nuitee
K
Kira • family
10
Pros:

Clean and efficient, great affordable location near Northwestern campus and many shops and restaurants. The gym and hot tub were great, but the pool is pretty small. Breakfast was also very good. Would overall recommend this hotel.

2025-10-03 • via Nuitee
M
michael
8
Pros:

cleanliness was good. poor lighting in room

2025-10-02 • via Nuitee
M
Michael
10
Pros:

Fairly new hotel in excellent location. Easy walk to Northwestern Campus, CTA and Metra train stations (trips to downtown Chicago), and lots of dining and shopping options,

2025-09-29 • via Nuitee
R
Ryan
10
Pros:

Great hotel

2025-09-28 • via Nuitee
K
Katherine
10
Pros:

I was only here, overnight to attend a funeral. The gentleman at the front desk was very helpful and provided great customer service. The only mishap was the coffee making in my room, didn't work, but that was no big deal. Great Hotel!

2025-09-22 • via Nuitee
N
Norh
4
Pros:

Room key didn’t work

2025-09-21 • via Nuitee
P
Phaelann • partner
8
Pros:

Cool

2025-09-05 • via Nuitee
S
Sam • family
10
Pros:

The staff were very friendly and helpful!

2025-09-04 • via Nuitee
L
Lynda • friends
10
Pros:

I enjoyed my stay at Hilton Garden Inn.
I recommend staying there if you’re looking for a quiet place.

2025-09-04 • via Nuitee
C
Calvin • family
8
Pros:

Rooms were large and seemed very modern and clean. Rooms were serviced only every other day. TV was erratic - I wasn’t able to tune in to half the stations they had on their channel guide. Close to walk to the Davis metro station. Chilis across the street and a couple good breakfast restaurants down the block. Seemed very safe.

2025-09-02 • via Nuitee
M
Malik
10
Pros:

Staff was amazing & hotel was very clean + convenient to train.

2025-08-29 • via Nuitee
A
Annette • family
10
Pros:

Staff was friendly and helpful. Location was convenient and close to everything we needed.

2025-08-14 • via Nuitee
M
Mogos
10
Pros:

Good

2025-08-13 • via Nuitee
A
Anthony
10
Pros:

Great, friendly staff and very clean property

2025-08-11 • via Nuitee
S
Stacy • family
10
Pros:

2nd stay very nice

2025-08-10 • via Nuitee
D
Donna • family
10
Pros:

It was clean and comfortable. Only negative thing for me was the tub was very slippery. It did have a grab bar but probably needs an anti slip coating on the bottom

2025-08-05 • via Nuitee
N
Nathan
8
Nice Hotel in Evanston
Pros:

Very nice hotel in Evanston. We chose the hotel because it was an easy walk to the Metra station. The property and room were in good condition and the room was reasonably clean. The only compliant I have is the air conditioning vent is very close to the bed resulting in trying to sleep in constant air flow. The staff was very friendly and helpful. Several restaurants are in easy walking distance. There’s also a nice farmer’s market very close by.

2025-08-02 • via Nuitee