Crowne Plaza Columbus North - Worthington by IHG

Hotels
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Crowne Plaza Hotels & Resorts
7 (1348 reviews)
6500 Doubletree Avenue , Columbus , us
+1 614-885-1885

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.33
Multiple complaints about room cleanliness and issues with the shower suggest a lower score.
Service
6.8
Although some positive notes, the rude staff experiences significantly impact the perception of service.
Location
8.34
The location has been positively mentioned in multiple reviews.
Room Quality
6.29
Reports of maintenance issues such as cold shower and noise indicate a lower room quality.
Amenities
6.82
Issues with amenities like the ice machine and breakfast service negatively reflect this category.
Value for Money
7.78
Mixed feelings about value due to pricing concerns and unexpected charges.
Food and Beverage
6.33
Poor quality and variety of breakfast mentioned by multiple guests.
Overall Experience
7.3
While there were several negative experiences, some guests did have a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:26

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Crowne Plaza Columbus North-Worthington with 32-inch flat-screen TVs in every room and the option for room service, allowing guests to dine in style.

Impressive Event Spaces
Host your next event in style with our large banquet, conference, and meeting spaces, perfect for any occasion. Whether it's a corporate meeting or a social gathering, we have you covered.

Relaxation and Recreation
Unwind and stay active with our indoor and outdoor pools, as well as a fitness centre equipped with PRECOR equipment. Enjoy a refreshing swim or invigorating workout during your stay.

Book now to experience all this and more at the Crowne Plaza Columbus North-Worthington.

Important information:

Please note guests are required to provide a credit card for incidentals. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 1348 reviews
Cleanliness: 6.33
Service: 6.8
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 7.3
J
Jasyn • couple • us
4
2026-08-07 • via Nuitee
J
Jordan • family_with_children • us
8
2026-08-06 • via Nuitee
S
Stephen • family_with_children • us
5
Its ok
Pros:

I like pool
Accommodations however food was subpar breakfast 16 a person is excessive thats why no one is prolly ever in there and when talking and booking room no one explained 100 dollar hold price should refelect this

2026-08-05 • via Nuitee
M
Martius • couple • us
2
Extremely disappointed, I expected this to be a reprieve from the horrors of my trip. It was not.
Cons:

The predatory practice of deceiving your patrons with clever wording when advertising rooms is abhorrent. Imagine going through hell with your rental car process, losing a day of your hotel stay as a result, driving 11 hours to get to your hotel to get a good nights rest and complementary breakfast in the morning only to find that your shower leaks, soaked you carpet in the room, bathroom fan doesn’t work and my absolute favorite part, walking into the dining area the next morning only to be told “your room is not on the list”. Meaning you must pay for the cold breakfast food that felt and taste like cardboard and paper. The waffle maker was broken, we had NOTHING to look forward too here!

2026-08-04 • via Nuitee
S
Sylvia • couple • us
1
Very upset and disappointed
Pros:

When booking through a third party says that the breakfast would be free my daughter went down with my grandkids and got so embarrassed because Crown Plaza didn’t honor the free breakfast through any third parties. I will definitely not be dealing with Crown plaza hotels ever again. And the facilities have crackheads dwelling there! A very ran down.

Cons:

Nothing

2026-08-03 • via Nuitee
R
Rush • solo_traveller • us
8
Pros:

Friendly staff, great location.

Cons:

Breakfast was not great. Little selection and what was there didnt taste good at all. Mold on the lampshades, noticed that when ready to check out.

2026-08-02 • via Nuitee
C
Courtney • solo_traveller • us
1
Pros:

The pool

Cons:

The bugs in room ..the rugs ripped
The toilet running constantly
I contacted the staff about the toilet seat I almost fell off worst hotel I jave ever stayed at

2026-07-23 • via Nuitee
K
Kayla • family_with_children • us
3
Would not reccomed for the price.
Pros:

The staff were nice.

Cons:

Our original room had plumbing issues, we had to be moved to another room for our second night. The outdoor pool was not usable, the hallways and lobby were about 100 degrees. They allowed music to be loudly played until almost midnight.

2026-07-19 • via Nuitee
J
Jeric • family_with_children • us
4
Cons:

The elevators were broken. Had to use the service elevator. The shower head wouldn’t move leaving water all over the bathroom. And it didn’t drain until well after the water was turned off. There was a peephole that was just covered by a small square of wallpaper in the bathroom and it was peeling off. The room smelled off as well

2026-07-18 • via Nuitee
L
L6Seith • Family • Mantua, Ohio
2
Did not feel safe here! Big changes need made!
Pros:

The only good thing I can say about our stay was that the staff was very kind. Everything else was a nightmare! The outdoor pool was green with garbage floating in it. There were beer bottles, cigarette butts & garbage EVERYWHERE on the grounds. Our rooms shower was broken to where it leaked all day/night. The bathroom sink drain was broken. We tried to go to the restaurant on location & waited 20 min so we left. There was no bedding for the pullout sofa so we had to wait an hour to get some. The elevators only worked half of the time and last but not least, a man exposed himself to my 14 yo son & myself while we were at the Pond on sight, while he urinated, looking right at us. Come to find out the hotel puts up homeless people. The first floor (by the pond) looked like a homeless shelter with garbage, chairs, grills, etc. We filed an incident report with the manager. We did not feel safe staying here. Very disappointing!

2026-07-17 • via Tripadvisor
D
Debra • solo_traveller • us
3
Cons:

There was no running hot water. They did not let me know this upon check in or I would have chosen another hotel.

2026-07-16 • via Nuitee
A
Aden • couple • us
10
2026-07-14 • via Nuitee
A
Alexandria • family_with_children • us
2
Very poor
Pros:

The bed was comfortable, unfortunately that was the only positive from our stay.

Cons:

We walked in and the room smelled like old cigarette smoke covered by air freshener, the traffic noise was very loud (beyond the norm) so we checked the window and it looked like it could fall out of the building at any point, there were many water stains on the ceiling that were poorly patched, no hot water in the morning, the morning breakfast tasted like how fabuloso cleaner smells and we paid twice the rate that the hotel normally costs for what was supposed to be an event that was then cancelled.

2026-07-13 • via Nuitee
S
S • solo_traveller • us
1
Pros:

I wasn't able to stay due to a unknown policy that wasnt on the website.

Cons:

I didn't like that I reserved a room and when I went to check in I wasn't able to get the room because Im a Columbus resident. Im sure why I was able to reserve the room if this was a room. The attendant wasnt no help didnt seem to care that I didn't have room after one of my friends already paid for his room which he wasn't able to get either. All are plans was ruined and funds are still pending. Poor communication within the company. Im really upset with this hotel.

2026-07-13 • via Nuitee
K
Kim • extended_group • ca
4
2026-07-12 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-07-08 • via Nuitee
D
David • solo_traveller • us
8
2026-06-19 • via Nuitee
K
kristenc171 • Family • Boston, Massachusetts
6
Could be so much nicer
Pros:

This hotel was disappointing for this brand. Front desk manager was so unfriendly and rotten to his staff. Carpet in hallways was disgusting. Our room’s bathroom sink was clogged from the start.

2026-06-16 • via Tripadvisor
A
Amanda • solo_traveller • us
10
2026-06-14 • via Nuitee
D
Doss • couple • us
2
NOT worth the money!
Pros:

It was a place to sleep.

Cons:

Grounds and halls were dirty and stank. Broken glass was on entrance sidewalk and was not cleaned although we stayed 5 days. Trashcan overflowing outside. Breakfast was not worth the price subpar cold food and sticky floors. We were initially given a room and key to find it was already occupied. When we were upgraded to a suite we got there to find the ceiling caving in from a water leak. The door connected to the other room was scotch taped on the cracks and the entire room reeked of Marijuana.

2026-06-14 • via Nuitee