Crowne Plaza Columbus North - Worthington by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7 (1284 reviews)
6500 Doubletree Avenue , Columbus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Cons:
Rude staff
Poor breakfast quality

Categories

Cleanliness
6.33
Multiple complaints about room cleanliness and issues with the shower suggest a lower score.
Service
6.8
Although some positive notes, the rude staff experiences significantly impact the perception of service.
Location
8.34
The location has been positively mentioned in multiple reviews.
Room Quality
6.29
Reports of maintenance issues such as cold shower and noise indicate a lower room quality.
Amenities
6.82
Issues with amenities like the ice machine and breakfast service negatively reflect this category.
Value for Money
7.78
Mixed feelings about value due to pricing concerns and unexpected charges.
Food and Beverage
6.33
Poor quality and variety of breakfast mentioned by multiple guests.
Overall Experience
7.3
While there were several negative experiences, some guests did have a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:26

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Crowne Plaza Columbus North-Worthington with 32-inch flat-screen TVs in every room and the option for room service, allowing guests to dine in style.

Impressive Event Spaces
Host your next event in style with our large banquet, conference, and meeting spaces, perfect for any occasion. Whether it's a corporate meeting or a social gathering, we have you covered.

Relaxation and Recreation
Unwind and stay active with our indoor and outdoor pools, as well as a fitness centre equipped with PRECOR equipment. Enjoy a refreshing swim or invigorating workout during your stay.

Book now to experience all this and more at the Crowne Plaza Columbus North-Worthington.

Important information:

Please note guests are required to provide a credit card for incidentals. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 1284 reviews
Cleanliness: 6.33
Service: 6.8
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 7.3
E
Eli • family_with_children • us
2
Pros:

The bed was comfortable and the room was cheap

Cons:

There was a white

2026-03-27 • via Nuitee
E
Erin • couple • us
10
We had an amazing time.
Pros:

It was quiet me and my fiancé were left alone and the breakfast was absolutely good

Cons:

We went to the pool and it looked a little cloudy and a little murky, and I think it was just because due to the outside pool and the inside pool being connected

2026-03-23 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Staff was amazing. The hotel was very clean and was in a great location. They were able to accommodate a early check in.

Cons:

N/A

2026-03-11 • via Nuitee
K
kristinpR8931DQ • Business
2
Smells like mildew
Pros:

This hotel was gross. I stayed here after my flight got canceled and tried to leave shortly after checkout, but they would not refund me. Besides being very dated, the entire hotel smelled like mildew, it was hot and muggy, and the water didn’t drain in the bathtub. The air conditioning unit did not cool the room adequately and woke me up every time it switched on.

Also, after switching to a new room (which was equally as bad minus the gross stain on the carpet), the manager said it was IHG policy to walk me to the new room. This policy needs to change since a man walking into a hotel room with a woman customer and letting the door shut felt creepy and unsafe. They also need to change their refund policy as you should be allowed to leave a hotel you feel gross in without being charged.

Do not stay at this hotel. It should be a one star hotel and not a 3.

2026-03-07 • via Tripadvisor
P
Pecorelli • couple • us
3
Will never go back. Toilet didn't want to flush, bathtub wouldn't drain so had to stand in water
Pros:

It was not that good

Cons:

Eggs, sausage

2026-03-02 • via Nuitee
A
Alleah • family_with_children • us
1
This place is a jip nice pics but its dirty and disgusting they are too cheap and it has bugs terminex was there
Pros:

Nothing

Cons:

Dirty the bed sheets and comforter had literal dirt on them we had to change rooms
key card didn’t work every time we left had to go back down for a new key
Free breakfast was disgusting I wouldn’t even give it away nothing was fresh instead of refrigeration they used ice to keep fruit cool
Coffee was cold had to ask for fresh coffee at 7am

2026-02-27 • via Nuitee
O
Orwig • family_with_children • us
3
Pros:

It was very clean and the staff was very polite.

Cons:

The hotel was extremely cold everywhere especially in the room.

2026-02-25 • via Nuitee
5
538kendrab • Family • Arcanum, Ohio
2
Bad customer service and motel had no heat in commons areas
Pros:

This place is horrible and the customer service is very unprofessional. I came to check in with another family member and the lobby was ice cold due to no heat in lobby and halls. Upon check in I told them that I had another family member and that we requested to be on the same floor (we made the request earlier in the week), I was told that was not possible. After complaining they did say they could give me a double instead of King so that we could be on the same floor and I reluctantly agreed since I just wanted to get in our rooms. It took at least 30 minutes to get checked in (they were in no hurry). As I was waiting I noticed several children and parents arriving for a birthday party at the pool, which meant we were most likely no9t going to be able to chill at the pool. Finally got our room keys and went to 5th floor to our rooms. I had a hard time getting my key to work and when i did get in my room the window was open in the dead of winter and the room was freezing. Meanwhile my other family 4 rooms down couldn't get their key to work (after already going to front desk for a new key card) and I walked in the hall to assist and was locked out of my room because my key card didn't work now. At this point we were very unhappy that we had to go back downstairs to get new key cards with a 4 year old who was getting impatient. The front desk had several people waiting and my daughter in law and I decided to just find another motel since this one was cold and the we just wanted to swim and that didn't seem likely with a birthday party going on at the pool. Lets just say I will never book there again. It is 3 days later and they sill have a $60 incidental hold on my card and don't want to refund me for my cancelled room.

2026-02-24 • via Tripadvisor
D
Devin • family_with_children • us
1
2026-02-24 • via Nuitee
K
Katleen • solo_traveller • us
1
2026-01-29 • via Nuitee
B
Blair • family_with_children • us
1
2026-01-29 • via Nuitee
J
James • solo_traveller • us
6
Pros:

Price

Cons:

Bath tub in room 304 backs up when taking a shower and it took 10 minutes for the Hot water to start running

2026-01-29 • via Nuitee
T
Tanika • family_with_children • us
3
Room too loud 318
Pros:

Hotel

Cons:

Rooms 318 shouldn't be offered, noisy like your staying in a jacuzzi suite next door RUNNING ALL NIGHT LONG.

2026-01-23 • via Nuitee
A
Aiah • extended_group • us
5
2026-01-20 • via Nuitee
A
Areyan • couple • us
10
2026-01-20 • via Nuitee
W
Wesley • couple • us
6
It was ok
Cons:

Our room's heat didn't work. Our room's was freezing

2026-01-20 • via Nuitee
V
Vicky • couple • us
7
We had a decent stay at this hotel. It definitely could use some work in terms of repairs/renovations. But it was co
Pros:

Proximity to planned activities. Beds were comfortable and room was clean.

Cons:

Hotel is showing it’s age. Carpets need deep cleaning , luggage carts in disrepair, access panels in elevator were open throughout the stay.

2026-01-19 • via Nuitee
C
Charles Howard • extended_group • us
10
The staff where very nice and friendly.
2026-01-19 • via Nuitee
I
Ikeda • family_with_children • us
3
My worst hotel experience
Cons:

Ants…..door lock system terrible.
Given a room that was occupied by another family
Room key for the second room didn’t work with two different sets of keys. Maintenance had difficulty opening the door. When the door was opened. It was the wrong room plan. My reservation was for two full beds not one king bed. Was told the third party booking company sent the reservation in wrong to them. Finally got the correct room type and key failed the second night of my stay. It took me over an hour to get settled into a room initially.

2026-01-19 • via Nuitee
K
Kiersten • couple • us
6
Easy to access the venue and reason I traveled
Pros:

Very close to my venue, very clean and comfortable.

Cons:

The shower did not drain properly so I had standing water above my ankles while showering, the lamp to the right of the bed seemed as if it wasn’t turning on, when I had turned off all nights I noticed it was very very very dim.

2026-01-19 • via Nuitee