Novotel Porto Alegre Tres Figueiras

Hotels
•
Novotel
8 (1390 reviews)
Avenida Soledade, 575 , Porto Alegre , br

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Good service from staff
Quality food and beverages
Cons:
Inconsistent cleanliness
Room maintenance needed
Value does not meet price expectations

Categories

Cleanliness
7.58
Multiple reviews mentioned that cleaning was not satisfactory, impacting the overall cleanliness sentiment.
Service
8.05
The service was generally praised, but some reviews indicated issues with staff response.
Location
8.59
Location was frequently highlighted positively, especially in terms of safety and convenience.
Room Quality
7.54
Some reviews indicated that the rooms needed maintenance and were outdated.
Amenities
8.07
Amenities received mixed reviews, with some facilities like the pool noted as needing cleaning.
Value for Money
7.53
Several reviews felt the pricing was not justified given the quality of service and facilities.
Food and Beverage
8.58
Many reviews indicated satisfaction with food quality and variety, especially breakfast.
Overall Experience
8.05
Overall experience was positive but tempered by varied experiences in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:57

Property Description

Luxurious Accommodation
Experience comfort and style at Novotel hotel in the Três Figueiras district. The well-appointed rooms offer a relaxing retreat after a day of exploring the city.

Leisure and Wellness Facilities
Indulge in the outdoor pool, hit the gym, or unwind in the sauna. Meanwhile, the kids club ensures that the little ones are entertained, making it a perfect family-friendly destination.

Culinary Delights
Savor a culinary journey at the 365 Restaurant and Bar, serving a diverse range of international dishes. Enjoy 24-hour room service and treat yourself to appetizers and caipirinha drinks at the bar.

Book your stay now at Novotel for a memorable and convenient experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children 16 years old stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1390 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
E
Elias • couple • br
3
2026-05-23 • via Nuitee
J
Juliana • family_with_children • br
7
2026-05-23 • via Nuitee
S
Silvio Antonio • solo_traveller • br
1
Cons:

Reserva realizada com 20 dias de antecedência, chegando ao local fui comunicado de overbooking e tive que me deslocar para outro hotel.

2026-05-22 • via Nuitee
A
Adriano • family_with_children • br
3
Decepção
Pros:

Localização e atendimento

Cons:

Privada entupida, toalhas velhas, tv não funcionou

2026-05-21 • via Nuitee
I
Ingo • couple • br
10
2026-05-19 • via Nuitee
W
WILLIAN • family_with_children • br
1
Quarto fedido, cama ruim, tudo muito velho e estragado
Pros:

Quarto muito velho e muito diferente do que está nas fotos

Cons:

Cobraram café da manhã a parte

2026-05-17 • via Nuitee
L
LUCIANA • solo_traveller • br
4
Precisa de reforma urgente
Pros:

Cama e banho ok

Cons:

Portas dos quartos emperram e não abrem.
Subi e desci três vezes na chegada com malas e bagagens até finalmente conseguir entrar no quarto.
Chaves magnéticas não funcionam no elevador.
Corredor com paredes e portas batidas e arranhadas.

2026-05-17 • via Nuitee
J
Juliana • solo_traveller • br
4
Pessima
Pros:

Somente localização

Cons:

Quarto, banheiro, limpeza, room service e restaurante não estava funcionando

2026-05-12 • via Nuitee
A
André • solo_traveller • br
7
pessima
Cons:

Time de recepção absurdamente ruim, mal humorado, mal arrumado e sem preparo para receber um cliente

2026-05-12 • via Nuitee
P
Patricia • couple • br
7
Cons:

Esqueci um item no hotel e o pós atendimento é péssimo, ninguém retorna, ninguém da satisfação. Chama no whats, chama no email e nada. Ou seja, sumiu o meu casaco e ficou por isso.

2026-05-11 • via Nuitee
J
JOSÉ CARLOS • solo_traveller • br
7
Boa localização, bom atendimento, mas tem os pontos negativos acima.
Pros:

Localização.

Cons:

Mas apesar de terem reformado, a cama é ruim e os travesseiros também. O quarto entra muito ruido externo. Café. também deixa a desejar.

2026-05-11 • via Nuitee
B
Bryan • family_with_children • br
3
Cara e ruim
Pros:

Cama

Cons:

Exceto a cama, não gostei de nada. Café caríssimo e simples e funcionários mal treinados e mal educados.

2026-05-06 • via Nuitee
V
vainer • family_with_children • br
8
Pros:

O atendimento dos funcionários. A equipe foi muito prestativa e cordial.

Cons:

Bom custo benefício.

2026-05-05 • via Nuitee
E
Elenir • extended_group • br
2
2026-05-05 • via Nuitee
M
Marla C Ferreira • couple • br
8
2026-05-04 • via Nuitee
M
Marcelo • couple • br
9
2026-04-30 • via Nuitee
M
Marcelo • family_with_children • br
7
2026-04-30 • via Nuitee
R
RENATA • family_with_children • br
8
Pros:

Limpeza

2026-04-29 • via Nuitee
S
Saad • couple • br
9
2026-04-28 • via Nuitee
V
vilson • extended_group • br
5
O hotel é bom mas o atendimento na recepção deixa a desejar
Pros:

O cafe da manha é bom

Cons:

O atendimento na entrada foi um horror, e na saida novamente foi um horror. Estou esperando as nfs de despesas e não recebo, já cobrei 2 vezes

2026-04-28 • via Nuitee