Novotel Porto Alegre Tres Figueiras

Hotels
Novotel
8 (1336 reviews)
Avenida Soledade, 575 , Porto Alegre , br

Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Good service from staff
Quality food and beverages
Cons:
Inconsistent cleanliness
Room maintenance needed
Value does not meet price expectations

Categories

Cleanliness
7.58
Multiple reviews mentioned that cleaning was not satisfactory, impacting the overall cleanliness sentiment.
Service
8.05
The service was generally praised, but some reviews indicated issues with staff response.
Location
8.59
Location was frequently highlighted positively, especially in terms of safety and convenience.
Room Quality
7.54
Some reviews indicated that the rooms needed maintenance and were outdated.
Amenities
8.07
Amenities received mixed reviews, with some facilities like the pool noted as needing cleaning.
Value for Money
7.53
Several reviews felt the pricing was not justified given the quality of service and facilities.
Food and Beverage
8.58
Many reviews indicated satisfaction with food quality and variety, especially breakfast.
Overall Experience
8.05
Overall experience was positive but tempered by varied experiences in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:57

Property Description

Luxurious Accommodation
Experience comfort and style at Novotel hotel in the Três Figueiras district. The well-appointed rooms offer a relaxing retreat after a day of exploring the city.

Leisure and Wellness Facilities
Indulge in the outdoor pool, hit the gym, or unwind in the sauna. Meanwhile, the kids club ensures that the little ones are entertained, making it a perfect family-friendly destination.

Culinary Delights
Savor a culinary journey at the 365 Restaurant and Bar, serving a diverse range of international dishes. Enjoy 24-hour room service and treat yourself to appetizers and caipirinha drinks at the bar.

Book your stay now at Novotel for a memorable and convenient experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children 16 years old stay for R$ 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 1336 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
J
JUNIOR couple br
10
Pros:

cama, tv

Cons:

iluminação, pouca gente p atender causando filas

2026-03-13 via Nuitee
T
Thaise solo_traveller br
3
Cons:

Hotel estava lotado, quarto extremamente sujo e ar condicionado quebrado.

2026-03-11 via Nuitee
O
Oliver couple br
7
2026-03-11 via Nuitee
G
Gracielli couple br
10
Atendimento impecável! Levamos nossa pet também e fomos muito bem recebidos. Lugar acolhedor e com ótimo atendimento. Su
2026-03-11 via Nuitee
G
Gracielli solo_traveller br
10
Atendimento impecável! Levamos nossa pet também e fomos muito bem recebidos. Lugar acolhedor e com ótimo atendimento. Su
2026-03-11 via Nuitee
G
Gracielli solo_traveller br
10
2026-03-11 via Nuitee
R
R Vieira solo_traveller br
10
2026-03-11 via Nuitee
P
Patricia Stieven couple br
10
2026-03-09 via Nuitee
T
Torriani couple br
1
2026-03-09 via Nuitee
F
Felipe Antonio couple br
8
Ótimo hotel. Recomendo.
Pros:

Recebi um upgrade de acomodação, e foi ótimo. O quarto era maravilhoso. Tinha uma reserva para um quarto standart com duas camas solteiro, e foi feita a estadia em um quarto superior com cama de casal, Muito bom.

Cons:

Apesar de eu ter feito o check-in online e preenchido todos os meus dados, ainda tive que confirmar dados no front desk com o atendente. Ele me explicou que os sistemas são diferentes e que no migrar dos dados, algumas informações são perdidas, então tive que confirmar alguns dados. O hotel estava movimentado também, e acabei ficando tempo na fila de check-in. Acredito que poderiam ter mais guichês de atendimento, ou até um "autoatendimento", para resolver esse problema. Tivemos que enfrentar fila tanto no check-in quanto no check-out.

2026-03-09 via Nuitee
M
Murillo family_with_children br
5
Pros:

localização muito boa

Cons:

Hotel antigo
Instalaçoes antigas
nao tem valet

2026-03-09 via Nuitee
F
Fabiane Cristina couple br
5
Quarto bom. Ar condicionado ruim.
Pros:

Quarto bem limpo, grande, chuveiro maravilhosos. E o atendimento dos funcionários ótimo.

Cons:

Café da manhã básico pelo valor de R$72,00 por pessoa.
Mas o principal que nos deixou decepcionados foi o ar condicionado do quarto. Que não tinha como mudar a temperatura para mais frio. Estava com a temperatura fixada no 24. Dormimos mal e com muito calor. Ligamos na recepção e não tinha o que fazer. Até adiantamos nossa saída para um dia antes pois ficou inviável dormir com tanto calor.

2026-03-08 via Nuitee
M
Marisa couple br
7
LOCALIZAÇÃO
Pros:

O café da manhã é cobrado a parte, mas é bom.

Cons:

O quarto poderia ser mais moderno.

2026-03-07 via Nuitee
T
Thaise couple br
7
Cons:

Pouca luminosidade e ar não funciona muito bem.

2026-03-06 via Nuitee
A
Adriano solo_traveller br
9
Perfeita
Pros:

Atendimento impecável! Cordial e solicito.

2026-03-05 via Nuitee
M
Marcelo solo_traveller br
8
Pros:

.

Cons:

.

2026-03-04 via Nuitee
C
Caetano family_with_children br
8
2026-03-03 via Nuitee
A
Andre solo_traveller br
8
2026-03-02 via Nuitee
A
Alessandro solo_traveller br
10
2026-03-02 via Nuitee
D
Daniel couple br
10
2026-03-01 via Nuitee