Grand Hotel Continental Siena - Starhotels Collezione

Hotels
•
Starhotels
9.1 (1046 reviews)
Via Dei Banchi Di Sopra 85 , Siena , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Need for better breakfast
High parking costs

Categories

Cleanliness
8.48
General sentiment was positive but some areas noted for improvement.
Service
9.95
Staff was very professional and attentive.
Location
9.99
Unique and central location, perfect for exploration.
Room Quality
8.44
Rooms were comfortable but some furnishings were noted as dated.
Amenities
8.97
Good amenities but further improvement on some services is suggested.
Value for Money
8.93
Slightly high prices for breakfast and parking, but overall value is perceived well.
Food and Beverage
8.48
Breakfast quality varied, with some items noted for needing improvement.
Overall Experience
9.55
Overall experience was very positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Historical Elegance
Step into a piece of history at Grand Hotel Continental Siena - Starhotels Collezione, housed in a 17th-century building in the heart of Siena.

Artistic Sophistication
Admire the valuable artwork and intricate details adorning the rooms and suites, from porcelain to Travertine marble, seamlessly blending with original Tuscan terracotta floors.

Culinary Delights
Indulge in gourmet traditional cuisine at Sapordivino restaurant or unwind with a refreshing aperitif at the Lounge Bar by Sapordivino.

Experience luxury and history come together at Grand Hotel Continental Siena - Starhotels Collezione.

Important information:

In case of early departure the hotel charges 1 night of penalty.

Please note that when booking a rate where payment is due before arrival, Grand Hotel Continental Siena - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Location

Guest Reviews

9.1
Based on 1046 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
D
davidpH234QW • Family
8
Very central location in Siena within walking distance of all the key sites
Pros:

Lovely room with a terrific view over the rooftops of Siena, all of the staff very friendly, keen to help and seem to enjoy their jobs. Only small criticism would be breakfast…
If you want an omelette or pancake there’s an extra charge which is a bit petty and should be included, also the one toaster had seen better days !!!

2026-05-05 • via Tripadvisor
M
Misty • couple • us
9
2026-05-05 • via Nuitee
P
Pio • couple • fr
9
Pros:

la gentillesse du personnel

2026-05-04 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

The location and staff were excellent. I could not fault either. The room was spotlessly clean and the room service very good too.

Cons:

I didn't like the fact that I was unwell during my stay - no fault of the hotel! - and couldn't enjoy the facilities or Siena more. I will have to go back.

2026-05-04 • via Nuitee
D
David • couple • gb
10
Great place to stay to explore the city
Pros:

In the centre of the city, walkable to everything.
Clean and very comfortable, room was excellent size for a city centre hotel.
Great breakfast and service.

Cons:

Nothing

2026-05-04 • via Nuitee
F
fabio • couple • it
5
Pros:

Ottima posizione, cordialità staff

Cons:

Rumore, letti singoli adattati a matrimoniale, lenzuola con buchi

2026-05-03 • via Nuitee
G
Giannis • couple • gr
1
2026-05-02 • via Nuitee
J
Jerko • couple • hr
6
Pros:

short bed, small room on the noise side, breakfast included is average at best. no freshly squeezed orange juice, average quality buffet.

Cons:

really not a 5 star experience

2026-05-02 • via Nuitee
N
natia • couple • ge
10
2026-04-29 • via Nuitee
B
balazs • couple • hu
10
2026-04-25 • via Nuitee
E
Ekaterina • couple • ru
7
2026-04-23 • via Nuitee
M
maryduvanich • Couples • Nashville, Davidson County, Tennessee
8
Beautiful hotel with great location in Siena
Pros:

4.5 rating in our book! Beautiful hotel and room with terrace/terrific views. Fantastic location. The staff were very friendly and helpful. I rented a car in Siena, and they were very helpful giving me instruction on where to park. I was a bit nervous, but all turned out well. My only disappointment was the food in the bar area. We did not want to eat a big meal, so chose to eat in the hotel (bar menu). The first time, it was OK. The last evening, I could not eat the burger.
Otherwise, I would definitely stay there again and will recommend to my friends and colleagues. Splurge and get the terrace!

2026-04-19 • via Tripadvisor
C
CHRISOSTOMOS • couple • gr
7
Έχουμε μείνει σε πολύ καλύτερα ξενοδοχεία της ίδιας αλυσίδας
Pros:

Η θέση του

Cons:

Πολύ άβολα μαξιλάρια

2026-04-14 • via Nuitee
G
georg • couple • ch
7
Pros:

Sehr gute Lage, historisches Hotel mit sehr guter Ausstattung

Cons:

Zimmer 138 sehr lautes Wassergeräuch wenn auf der Etage darueber geduscht wird

2026-04-12 • via Nuitee
R
Roman • family_with_children • it
10
2026-04-11 • via Nuitee
E
Edouard • couple • ch
8
Une vue extraordinaire sur les toits de Sienne et le Duomo
Pros:

Une situation idéale au cœur du centre historique. Depuis la chambre, une vue extraordinaire sur les toits de Sienne et le Duomo. Un accueil très aimable et de bons conseils pour la réservation de restaurants. Un magnifique buffet pour le petit-déjeuner.

Cons:

Une chambre exiguë, meublée de manière vieillotte. Une salle de bain peu moderne.

2026-04-11 • via Nuitee
I
Ivan • couple • ch
10
2026-04-08 • via Nuitee
L
Lynn • extended_group • us
8
2026-04-07 • via Nuitee
G
Giovanni • couple • ch
8
2026-04-06 • via Nuitee
S
SAMANTHA • couple • gb
9
2026-04-05 • via Nuitee