Grand Hotel Continental Siena - Starhotels Collezione

Hotels
•
Starhotels
9.1 (997 reviews)
Via Dei Banchi Di Sopra 85 , Siena , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Cons:
Need for better breakfast
High parking costs

Categories

Cleanliness
8.48
General sentiment was positive but some areas noted for improvement.
Service
9.95
Staff was very professional and attentive.
Location
9.99
Unique and central location, perfect for exploration.
Room Quality
8.44
Rooms were comfortable but some furnishings were noted as dated.
Amenities
8.97
Good amenities but further improvement on some services is suggested.
Value for Money
8.93
Slightly high prices for breakfast and parking, but overall value is perceived well.
Food and Beverage
8.48
Breakfast quality varied, with some items noted for needing improvement.
Overall Experience
9.55
Overall experience was very positive, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:28

Property Description

Historical Elegance
Step into a piece of history at Grand Hotel Continental Siena - Starhotels Collezione, housed in a 17th-century building in the heart of Siena.

Artistic Sophistication
Admire the valuable artwork and intricate details adorning the rooms and suites, from porcelain to Travertine marble, seamlessly blending with original Tuscan terracotta floors.

Culinary Delights
Indulge in gourmet traditional cuisine at Sapordivino restaurant or unwind with a refreshing aperitif at the Lounge Bar by Sapordivino.

Experience luxury and history come together at Grand Hotel Continental Siena - Starhotels Collezione.

Important information:

In case of early departure the hotel charges 1 night of penalty.

Please note that when booking a rate where payment is due before arrival, Grand Hotel Continental Siena - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per day.

Location

Guest Reviews

9.1
Based on 997 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.55
E
Ekaterina • couple • ru
10
Pros:

Нам все понравилось: номер, расположение отеля в историческом центре. Обслуживание и уборка были превосходными. Номер был большой и комфортный.

2026-02-13 • via Nuitee
C
Camillo • couple • ie
10
Wonderful property, perfect location and excellent staff!!
Pros:

Space, ambience and historical references….and the cellar!!

2026-02-12 • via Nuitee
K
Kim • family_with_children • us
9
Pros:

Breakfast was amazing!

Cons:

A lot of street noise including construction, but that was a trade-off given central location. We would still choose this location despite noise.

2026-02-10 • via Nuitee
J
Julienne • couple • au
10
2026-02-09 • via Nuitee
D
denise • couple • fr
10
2026-02-08 • via Nuitee
A
alon • couple • il
10
Pros:

מלון ברמת גימור מצוינת. שירות מצוין של הצוות. הכל נקי ומסודר.

2026-01-31 • via Nuitee
A
Alvaro • couple • br
10
2026-01-29 • via Nuitee
L
Louisa • family_with_children • au
10
Beautiful
Pros:

Location
Hotel itself

Cons:

Nothing

2026-01-26 • via Nuitee
S
Sergio • couple • it
10
Pros:

Location e atmosfera

2026-01-20 • via Nuitee
A
Adam D • solo_traveller • us
8
2026-01-20 • via Nuitee
L
lanyan • couple • cn
9
2026-01-19 • via Nuitee
T
Thorsten • couple • de
9
2026-01-19 • via Nuitee
R
Ruemmler • solo_traveller • us
10
Pros:

Very friendly staff. My room with a balcony had a great view. Very quiet.

2026-01-18 • via Nuitee
M
mrsHaider • couple • gb
9
2026-01-18 • via Nuitee
A
Arthur • couple • br
10
2026-01-17 • via Nuitee
M
Marco • family_with_children • it
10
2026-01-12 • via Nuitee
L
Leandro • solo_traveller • es
8
Experiencia palaciega
Pros:

El Grand Hotel Continental Siena brinda al huésped una experiencia palaciega (edificio y decoración), mezclada con modernidad (cúpula y ascensor acristalado). Perfecto ubicación, más aún en Siena que estás cerca de todo. Desde la estación de tren, lo más recomendable con maletas es coger un taxi que te deja a 5 m de la puerta. El staff muy profesional y muy atento, aunque se notaba que había gente muy junior. Habitación amplia, muy confortable, con terraza y hermosas vistas. Un punto fácilmente a mejorar es el desayuno (frescura de los panes y panetones). Recomendable

Cons:

Lo ya puntualizado sobre el el desayuno: la poca frescura de los panes y panetones

2026-01-10 • via Nuitee
F
Filho • extended_group • br
10
Pros:

Conforto, tamanho e atendimento.

Cons:

Valores de estacionamento e falta de informação prévia antes da chegada de carro, pelo fato das restrições do local.

2026-01-10 • via Nuitee
V
Vsevolod • couple • ru
10
Perfect
Pros:

Very luxurious hotel in the very centre of old Siena. Staff is perfect. Hotel is old Palazzo
I first time lived in room with such huge height of ceiling. Incredible height - you fell real noble man:) I lived at first floor. Never before I had such height of ceiling. And I lived in a lot of old hotels - Saint Petersburg, Rome, Karlovy vary, Paris

Cons:

Noise from window in night. But this is not minus because hotel is on one of more touristic streets. You can find in Siena much more calm places, but it was not such fantastic and luxurious

2026-01-09 • via Nuitee
M
Murphy • couple • ie
10
2026-01-09 • via Nuitee