Hotel Royal Positano

My wife and daughter arrived, checking in, the hotel is old, needs a serious facelift, the room was dirty, they found countless hairs all over the bed sheets and comforter. The desk was missing a chair to sit at, the rooms were small and were what we feel were properly depicted in the pictures. My wife spoke with the front desk, was shown other rooms and then quickly checked out after staying there for about an hour. The front desk was receptive, tried it wasn't the staffs fault it was just the rooms weren't clean and were very run down.

Nice hotel excellent views from the bar/restaurant terrace. Good and plenty selection of breakfast. My only bad point is to get to the room from the reception. Long windy walks through two elevators. Not easy with the luggage. Otherwise no problem good hotel and good staff

We had an amazing stay! The customer service was outstanding — everyone was so friendly and helpful. The rooms were spotless and very comfortable, and the location couldn’t have been more perfect. The food at the hotel restaurant was absolutely delicious, and the facilities were beautiful and well-maintained. Highly recommend this hotel to anyone looking for a wonderful experience!

Good property but needs an upgrade. Little tired. Particularly the “restaurant”.

Be great to have a shuttle that operates in evening into town and back.

Joseph was hands down the most helpful person I have ever encountered. Incredibly nice, great recommendations, and helped tremendously with my proposal.

Would stay there again.

Had a great trip to Positano! Like many other reviews this hotel needs some updates around the property.

However I will say we appreciated the maids and cleaning staff(room was also refreshed perfectly!) fresh towels everyday, great balcony and a lot it had to offer. The bus is amazing and a MUST use if you stay here. Breakfast was also very nice and they have a wonderful patio to dine on if the weather is nice- breakfast staff are very attentive and kind.

Clean room with great air conditioning and all staff super great and friendly! Check in a breeze! Bus stop right at top or front desk could call a cab
Shops right at bus stop drop off
Ate in restaurant delicious and super service . Patio at night to sit out and look at beautiful lights surrounding area amazing!!! Great bar service too!

We had quite a dirty room

Good breakfast, swimming pool, good look out views

Giving this spot 3 stars is reaching. Old building in need of care. Friendly staff.

The hotel is old and in need of refurbishment especially the rooms. We had a problem with the toilet flush that took three attempts to eventually repair. No apologies were received from the hotel. We were there for five nights and the bedding was not changed at all. Amenities were also not replenished.

I am sure it was a nice hotel in its day however it needs some work.

Pool is great however the location of the hotel is not what is described unless you want to walk 1000 steps.

Fornillo is the place to stay for best restaurants and walking

This hotel had a lot of Italy details and the views overlooking the city were breathtaking. It’s walking distance to a lot of great restaurants and beach. No need for a taxi. The staff were attentive and made you feel welcomed. I would definitely book again.

The staff were amazing and this hotel had a stunning view at the top of the mountain. You must be prepared to hike up insanely high stairways or dangerous narrow road or take the bus. There’s no shuttles and the taxi charges a fortune just to take you down the mountain. This hotel needs an overhaul. They’ve put no money into the property ever! The whole place is infested with aunts on all exterior patios. They make their way inside and we’re crawling on my toothbrush! There was nowhere to put bottles in the shower as the shelves fell off the wall. I’m sure there was black mould growing too. The beds had no mattress covers on them which is disgusting and no fitted bottom sheet. Just a top sheet tucked in. There’s no glasses or anything in the room. Just two paper cups. No kettle, no nothing. It’s a stair maze getting around and the elevators don’t go to all floors so you’re hauling your bags up and down the stairs. The one little elevator was out of order and again, didn’t reach all floors. Be prepared for an insane workout just to get in and out if the building. This property has potential, just needs work and to have proper bedding. Everything looked grungy and not cleaned. Towels were stained and not crisp. They should be bleaching. The breakfast included was decent and the staff made great cappuccino and were so kind. So all in all, great staff but cannot recommend to anyone unless you like grungy and dark.

The view

AVOID AT ALL COSTS!!!!! Extremely outdated dirty hotel. You need a map to get to your room, its a maze. There was a cup with alcohol left in the room when we first walked in... shows you it hadnt been cleaned at all. Smelt like cigarette smoke. DO NOT BOOK.

Our stay at the Hotel Royal Positano was truly unforgettable. The location is incredible, high in the mountains with breathtaking views of Positano. The staff was amazing, especially the manager who went above and beyond to help my fiancé plan the most special proposal. They made the moment so magical that this hotel will always hold a very special place in our hearts. Another big plus was the pool and food service, we were able to enjoy relaxing days at the hotel without needing to leave and walk 20k steps 😅. During our stay, they also helped us in a time of need when our airport shuttle didn’t show up, immediately arranging transportation so we wouldn’t miss our flight. Their kindness, dedication, and hospitality are unmatched. We can’t wait to come back!

Located in a beautiful spot on the mountain with great views of the mountain and sea. Swimming pool great, lovely tennis court and evening entertainment was a bonus-Gino was fab with his one man band and performance. What wasn’t so great ….we had no pre holiday welcome information from the hotel so first day finding the place was hard. We walked it all the way up and it wasn’t easy! It was hot and we felt like we were climbing up and up. We were exhausted. We later found that the local Positano Mobility bus stopped right outside the hotel and took you to the centre and the beach with a regular service. If only someone had told us that! The hotel is located with good connections also to the Sita bus which is cheap to ride and takes you to other coastal towns. It is really convenient and the ride is spectacular and scenic. Wish we had this information before our trip. The Hotel also didn’t provide any coffee or tea in the rooms so be prepared to pay for that at the restaurant or bar. Ladies.. bring your hair dryer. I left my one at home and the one in the hotel was one of those cheap European wall hair dryers! The flexi pipe got quite hot! It was terrible. Reception staff need to be a bit more hospitable. They were friendly but spoke very little. Overall, great location with great connections to the local buses and Sita stop a stone throw away. Room was cleaned every day and pleasant to stay in. Beautiful views.

Good location, the hotel is very complete in terms of amenities, the breakfast is very good and the service is excellent.