Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service from staff
Great location
Cons:
Limited halal food options
Basic breakfast selection
Pool area needs improvement

Categories

Cleanliness
8.46
Rooms were noted as spotless and well-maintained.
Service
9.03
Guest Service Manager Sharaf received specific praise for excellent service.
Location
9.07
Proximity to major landmarks and positive comments regarding access.
Room Quality
8.52
Comfortable and well-appointed rooms were well received.
Amenities
8.35
Some amenities received good remarks; however, there were concerns about the pool and seating areas.
Value for Money
8.61
Most reviews indicated satisfactory value for the price.
Food and Beverage
8.26
Breakfast was described as basic and limited options for halal food.
Overall Experience
8.53
Guests expressed a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Stunning Skyline Views
Experience a tranquil stay at Crowne Plaza Guangzhou City Centre, where every room offers breathtaking skyline views. The spacious rooms are elegantly designed and equipped with free Wi-Fi, ensuring a comfortable and connected stay.

Convenient Location
Situated just 200 meters from Guangzhou Metro Station, our hotel provides easy access to the city's key attractions. With a short 20-minute drive to Tianhe Express Train Station and 52 minutes to Guangzhou Baiyun International Airport, your travel convenience is guaranteed.

Luxurious Amenities
Indulge in luxury with our carpeted floors, plush sofas, and modern furnishings in each room. Enjoy entertainment on flat-screen TVs, unwind to your favorite tunes on iPod docks, and make use of dressing areas for added comfort.

Book your stay at Crowne Plaza Guangzhou City Centre and elevate your travel experience with our exceptional services and amenities.

Important information:

Please note that rates for an extra bed with or without breakfast will differ during the Canton Trade Fair period.

The hotel provides a free shuttle bus service to Pazhou Complex during the Canton Trade Fair. The journey takes approximately 40 minutes.

Please note that for nonrefundable booking, the hotel will charge the full amount of payment at any time after booking made from the credit card given at the time of booking. The same credit card need to be presented at the time of check-in.

Children under 3.9 feet tall can enjoy breakfast for free.

Children between 1.2 and 4.6 feet tall can enjoy a 50% discount on breakfast.

Children over 4.6 feet tall must pay the full price for breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3258 reviews
Cleanliness: 8.46
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.35
Value for Money: 8.61
Food and Beverage: 8.26
Overall Experience: 8.53
M
murat • couple • tr
10
2026-08-08 • via Nuitee
I
Iyad • couple • ps
10
2026-08-08 • via Nuitee
I
Iyad • couple • ps
10
Fascinating
Pros:

Property was clean, staff were very helpful
My experience was excellent

Cons:

One note though: water bottles in the rooms were not enough

2026-08-08 • via Nuitee
A
Azzah • couple • sa
8
2026-08-07 • via Nuitee
I
Ismael • solo_traveller • fr
7
2026-08-07 • via Nuitee
A
Azzah • couple • sa
8
2026-08-07 • via Nuitee
T
TAYSEER AHMED • family_with_children • sa
4
Safety boxes was broken!!!! very helpful staff
Pros:

The stuff especially the Turkey manager- they were very helpful and supportive ( many thanks for them )
The location Wes just fine close to some good Arabic restaurants
The breakfast was also fine ( HALAL food) with limited selections
The room was big enough to accommodate for us

Cons:

I have booked 6 rooms so there was some issues:
- we gave sector the rooms to be in the same floor but they didn’t do it
- they give us a room and we found that there are still people inside the rooms
- the smiles of smoking was very noticeable in my room and could not sleep and had to change the room
- the big issue was with the safety boxes in the room, I come to the room to get the passports and the money and entered the code but it gives error! So I thought someone broke into the room or tried to break it so I called the manager and the try to open it but it didn’t open so they had to break it !! That was an issue because first it might have damaged the doc and the money insides the boxes and that will runout our vacation and it took more than 1 hour!
That was an unpleasant experience and I didn’t ask for compensation because I don’t want to be looked at as I am blackmailing the hotel.

2026-08-07 • via Nuitee
M
mashamba • solo_traveller • ie
10
Guangzhou Crowne Plaza
Pros:

The staff are very helpful and kind .Unfortunately i did not keep names ,there was a lady by the reception i think her name was Mia who assisted me to book an extra room after the first agent messed my booking.
And a gentleman who helped me checking out ,looking for taxis etc again my bad i cant keep names but should be Zhou or something close .
Looking forward to come back .

Cons:

Nothing

2026-08-06 • via Nuitee
I
Ismael • solo_traveller • fr
8
2026-08-06 • via Nuitee
مراد • extended_group • sa
9
Pros:

تعاون الموظف الخلوق شرف جداً متعاون في اغلب الطلبات والارشادات

2026-08-06 • via Nuitee
Z
zedan • solo_traveller • iq
10
Pros:

كلشي ممتاز

Cons:

كلشي جيد

2026-08-05 • via Nuitee
N
nasser • couple • qa
10
نظافه واهتمام
Pros:

نظافة المكان

2026-08-05 • via Nuitee
حميد • couple • sa
7
Pros:

قريب من شارع العرب والمطاعم العربيه

Cons:

الاثاث نوعا ما قديم

2026-08-05 • via Nuitee
M
Murielle • family_with_children • fr
8
Pros:

Hôtel propre
Petit déjeuner au top
L’emplacement génial il y a tout à proximité

Cons:

Franchement la wifi à revoir

2026-08-04 • via Nuitee
H
Hikmat • extended_group • il
10
2026-08-04 • via Nuitee
U
Umair Ghumman • solo_traveller • pk
10
2026-08-04 • via Nuitee
S
Salma • couple • om
10
An exceptional and comfortable stay made truly memorable by phenomenal front desk management and spacious rooms, with ju
Pros:

The staff were exceptional, and the international team with their strong English proficiency and great demeanor made adaptation much easier and more comfortable. I want to give a special to Front Desk Manager Kadri Ozgor—his outstanding leadership, warm hospitality, and absolute professionalism truly elevated my entire stay. He went above and beyond to ensure every detail was taken care of with a welcoming smile, making me feel completely valued and well-cared for. 🤝💕🤍🤍

The room space was great and included a toilet with a shattaf (bidet) and a huge space. Furthermore, the room layout/partitioning was very comfortable.

Renting a limousine car from the hotel was one of the best decisions, making transportation and reaching destinations very comfortable and easy. ✨

We also loved the 63rd-floor lounge, which offers a breathtaking and stunning view of the city. Plus, it was great that food items containing pork were clearly marked with labels.

Cons:

There were some limitations regarding halal food options at breakfast. Which I would advice to extending more Arab food options..🥺✨

Additionally, the housekeeping staff need training on properly shaking out and changing the bed sheets, as I was itching from the bed during the first two days, and I noticed the sheets were not shaken out properly. I directed her to do so , which I believe is something that should have been done ✅

2026-08-03 • via Nuitee
R
RAFEL • couple • us
10
2026-08-03 • via Nuitee
F
Fatou • family_with_children • sn
8
2026-08-03 • via Nuitee
H
Haneen • extended_group • sa
10
2026-08-03 • via Nuitee