Holiday Inn Express & Suites Gahanna/Columbus Airport by IHG

Hotels
Holiday Inn Express
8.6 (137 reviews)
460 Waterbury Ct, Columbus, Ohio, 43230 , Columbus , US

Facilities

Free breakfast
Fitness facilities
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Fitness facilities
Free airport transportation
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Clean and comfortable rooms
Cons:
Noise disturbances
Cleanliness issues in certain areas
Difficulty finding the property

Categories

Cleanliness
8.08
Some reviews noted cleanliness issues such as rust in the handicap room.
Service
9.05
Guests highlighted friendly and helpful staff, especially mentioning Ty and Shirley.
Location
8.79
Conveniently located near MEPS and dining options, though difficult to find.
Room Quality
8.54
Rooms reported as clean and spacious with comfortable beds.
Amenities
8.37
Facilities mentioned, but some amenities like the pool needing improvement.
Value for Money
8.63
Guests mentioned getting what they pay for, with value linked to location.
Food and Beverage
8.88
Breakfast options were generally praised as good.
Overall Experience
8.45
Mixed reviews regarding noise but positive about service and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:30

Property Description

Luxurious Amenities
Indulge in the indoor pool, 24-hour fitness center, and complimentary buffet breakfast during your stay.

Convenient Business Facilities
Stay productive with complimentary wired internet access, a 24-hour business center, and event space for meetings.

Complimentary Services
Enjoy free roundtrip airport shuttle service and newspapers in the lobby for added convenience.

Book now for a delightful stay at Holiday Inn Express & Suites Gahanna/Columbus Airport, centrally located near top attractions in Columbus.

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.6
Based on 137 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.79
Room Quality: 8.54
Amenities: 8.37
Value for Money: 8.63
Food and Beverage: 8.88
Overall Experience: 8.45
M
Mary Kay family
10
Pros:

Airport shuttle was on time and driver friendly.
Breakfast was available early, was well stocked and tasty. Would stay again!

2025-10-10 via Nuitee
J
Joseph partner
10
Pros:

Staff were all very nice and accommodating. Location was excellent. Rooms were very nice. Comfortable beds and good breakfast choices.

2025-10-08 via Nuitee
C
Charmaine
6
Pros:

The handi cap room had rust running down the holding bards in the tub area
The adjoining room we did not know the people in they but they yelled screamed cried and trashed the room 213 we were awaken at 1AM and made noise until 4AM
We came in on Sunday 9-21-25 and Ty was the nicest young man who helped us at the front desk please give him a raise!

2025-09-25 via Nuitee
J
Jeffrey Michael
8
Pros:

Hot breakfast

2025-09-21 via Nuitee
J
Julie
10
Pros:

Excellent facilities and friendly staff!!

2025-09-13 via Nuitee
J
James
6
Pros:

A lot of doors slamming and loud noises at 3 am. Don’t get a room on the 1st floor next to an el at this hotel.

2025-09-11 via Nuitee
J
Joseph C partner
10
Pros:

Breakfast is always good, but we prefer bacon !! Great coffee...

2025-09-09 via Nuitee
B
Bradford
8
Pros:

The breakfast was surprinsing good. Defitnatly not the same old Holiday Inn. Staff was friendly and helpful. Will defintnatly consider Holiday Inn in the future.

2025-09-04 via Nuitee
L
Linda friends
10
Pros:

Stephanie at check-in was lovely. Shirley at breakfast very personable. Shirley shuttle driver conscience and professional!

2025-09-02 via Nuitee
R
RUTH partner
6
Pros:

This property served the purpose. You get what you pay for. Would not recommend on Ohio State game weekends- the loudness and disrespect of guests at all hours of the night (including rude, loud couple at 4 am in morning heard through a door adjoining rooms. Not good sound proofing from floors, in hallways, etc.

2025-08-31 via Nuitee
T
Tracy
10
Quiet & comfortable
Pros:

I came to this part of Columbus to see my son as he swore in to the Navy. This hotel is very close to MEPS.. very conveniently located, the beds were very comfortable, breakfast was nice but minimal, and it was quiet

2025-08-26 via Nuitee
F
Frank partner
10
Pros:

Friendly and helpful staff, clean rooms, and nice facility

2025-08-25 via Nuitee
B
Brad
8
Pros:

The room is clean and convenient. The pool area needed some work, and I was hoping it would be nicer for swimming with my grandkids.

2025-08-23 via Nuitee
C
Cassandra
10
Pros:

Staff nice, friendly and accommodating. Rooms nice and clean. Great selection of breakfast items.

2025-08-21 via Nuitee
M
Martin
8
Pros:

Beds were comfortable and Bob Evans restaurant is within easy walking distance

2025-08-15 via Nuitee
T
Thomas
8
Pros:

No

2025-08-10 via Nuitee
C
Christine partner
10
Pros:

Spacious room, with loads of natural light and a terric bed.

2025-08-04 via Nuitee
G
Gary
10
Pros:

Was difficult to locate once in the area.

2025-07-28 via Nuitee
G
Graciela family
10
Pros:

Very good breakfast, comfortable pillows and matress. Clean

2025-07-19 via Nuitee
G
Gary
10
Pros:

Very nice

2025-07-15 via Nuitee