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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.
Dining Options
With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.
Convenient Location
Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.
Book now for a luxurious stay at the Best Western Palace Hotel & Spa!
Please inform the property of your room location preference of either the Victorian property or garden cottage.
Pets are welcome for an additional GBP 15 per dog per night.
The hotel Swimming Pool, Gym & Spa are now open to hotel guests.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The breakfast was nice enough. Continental was self serve with hot food requested. Took a while for hot food to get out and very few options. Tasty, though.
Location was absolutely beautiful, I loved that dogs were welcome
No lift. Thankfully we were only on the first floor, but even that was hard when we spent all day hiking
Location, comfort, friendly staff, good value for money.
Only small things. Extractor fan in bathroom didn't work and would have like a mini fridge in room. We only stayed two nights so this is being really picky to be honest.
Very central. Great staff great rooms great facilities great parking. Great mid week deal Lovely having the spa facilities to use at any time
The whole experience was lovely.
Not sure anything could have been better
Easy check in and pleasant staff on arrival
Bar was clearly understaffed and the poor woman was struggling at times
The staff is wonderful. Always glad to help and acccomodate
Very nice. Would have enjoyed better seating at the bar, sofas, better chairs
Brilliant Location. Comfortable bed.
Shower difficult to work. Water temp unpredictable.
It was close to a very pretty river..
I had a huge delay in my flight, got to hotel at 1.30am.. not only did the door start slamming at 7 am ish. The cleaners at 8 hoovering outside the room.. could hear upstars every time they flushed the loo.. would be so nice if they put the door on a slow hinge. Know ur clients and start cleaners else where.. over all. I wouldn’t be in hurry to go back…
The pool, location , food and cocktails, all great
No tea and coffee facilities or mini fridge which I would expect for the price
Steaming room and sauna
Wifi may not work well if you have a Samsung phone
Free parking available,
Nice reception area to meet
Clean and comfortable rooms that are well furnished.
Decent pool and sauna/steam room
Limited parking spaces
Restaurant was ok, a bit pricy for the fare served
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