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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.
Dining Options
With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.
Convenient Location
Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.
Book now for a luxurious stay at the Best Western Palace Hotel & Spa!
Please inform the property of your room location preference of either the victorian property or garden cottage.
Please note that pets will incur an additional charge of GBP 15 per night, per pet.
When booking for 6 bedrooms or more or stays of 5 nights, different policies and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The amenities,location,the staff
The pillows
Konumu çok iyiydi. Kentin merkezinde. Her yere çok yakın
Odalar yeterince temiz değildi, ses yalıtımı çok kötüydü, üst katta kalan kişi yürüdüğünde tahtaların gıcırtısı duyuluyor. Mefruşat çok eski.
O Quarto que fiquei era grande e espaçoso. A academia era ok.
Quarto sem reposição de agua, sem amenities, sem cofre e péssima acústico. Escutava tudo do corredor e quartos. Café da manhã terrível! Restaurante fecha as 22h sem serviço de quarto.
Die zentrale Lage und der Pool.
Wir hatten ein kleines, düsteres Zimmer in der Annexe hinter dem Pool. Die Fussböden sind dort unglaublich lärmig. Im Zimmer über uns quitschte es ständig und unter unsern Füssen auch, sobald wir uns leicht bewegten!
Nice clean hotel, good food, friendly helpful staff just thought the rate for one person for one night was a bit high.
The price.
La posizione è la pulizia del
Albergo
Che le camera era molto piccola
Loved the view from my room and the pool was fantastic!! Fantastic location central to everything and close to restaurants and cafes. Beautiful walk along the river. Street food nearby. Would stay again.
Note there are a few stairs to enter the hotel and where I stayed. Can’t avoid them with older buildings.
Wonderful location! Beautifully decorated! Friendly staff!
No elevator or lift. Had to ask for a wash cloth, and the room was quite small, no place for luggage.
Clean and nice
Room smaller
Spa & gym + location
Bedroom not soundproof at all.
Very hot also and impossible to do something about it
Bathroom medium
The friendly and helpful staff. Situation of the hotel was excellent. Breakfast was one of the best we have had.
The bathroom in room 36 could do with a little TLC. The toilet roll holder was past it's best. The shower head couldn't be adjusted as to was too high up and as my wife was disabled she found it difficult as there was nothing to hold on to.
the hotel is well located for Inverness town centre
konum cok iyi; su kenari bar ve kahvalti alani guzel. fakat odamiz inanilmaz havasiz; basik bir odaydi. wc ler ve odalarda yenilenme gerekir.
Location and communal areas
Booked the last room which was a single. Was located on other building with window open and situated above exterior smoking area, therefore the tiny room was very musty. For the price it was impossible to have stayed there. Booked alternative hotel across the water which was great!
Posto meraviglioso, unica la posizione e la veduta
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