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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Pool toys
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Located opposite Inverness Castle, the Best Western Palace Hotel & Spa offers a premium experience on the banks of the River Ness. Guests can indulge in the indoor pool, sauna, hot tub, and spa treatments at the Palace Leisure Club & Spa.
Dining Options
With options ranging from informal lunches at The Brasserie to elegant evening dining at Eight on the River, guests can savor a variety of culinary delights. The River View Lounge also provides a relaxing spot for afternoon tea or enjoying Starbucks Coffee.
Convenient Location
Just a short walk from Inverness city center and close to riverside restaurants and bars, The Palace Hotel is ideally situated for exploring the area. Additionally, the proximity to the train station and a short drive to Loch Ness make it a perfect choice for travelers.
Book now for a luxurious stay at the Best Western Palace Hotel & Spa!
Please inform the property of your room location preference of either the victorian property or garden cottage.
Please note that pets will incur an additional charge of GBP 15 per night, per pet.
When booking for 6 bedrooms or more or stays of 5 nights, different policies and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Stayed here for 2 nights with my wife and 15 month old daughter. Overall, it was a great experience, the location was fantastic, the room was excellent (we upgraded to a river view room which was very spacious), the staff were extremely friendly and helpful, the food was amazing. Only a couple of negatives, the only elevator is tiny, we couldn’t fit a pram inside which is very inconvenient. We had to fold it up to get it in. It only holds two people comfortably. Also, the room was very warm, surprisingly so for this time of the year in Scotland, we had to put a fan on! We really did enjoy our stay here though and would recommend it!
The rooms was very large and on the front of the hotel so we had a view of the river and castle. It was very comfortable and quite. The staff were very helpful. The location was great just a short walk to the town and all the sights. Would stop here again.
Nothing
Savannah, Eva, Sylvia and Benny where great gave great service, will definitely be be.
Great location, excellent gym and pool, clean, decent sized rooms
Restaurant stops serving food early in evening. Need more/better quality breakfast options.
Everything
La piscina ,jacuzzi,masaje de Ashley, Ubicacion
Alojarse en el edificio adosado es como que no estás alojado en el hotel
Y el precio
Location. Spa facilities.
My”garden” view was a parking lot. The room was so tall my I couldn’t open my suitcase except on the bed. No space to even lay on floor for yoga. Some staff great most seemed annoyed to have a job
Lovely stay at Inverness Palace Hotel. We enjoyed staying here and the staff were efficient , particularly the breakfast lady who was most friendly and fun ! The hotel is comfortable, and although big did feel welcoming and restaurants were good. The location is excellent with a beautiful view overlooking the Castle and easy walk across the bridge to all the main attractions. A lovely city that we enjoyed discovering.
Unfortunately the lifts were not working which was annoying and didn't get fixed the whole 4 days we were there. Do know that this is a big hotel with large tour groups so does get busy and full but having said that the staff handled it all very well just with a few waits for seating etc.
Localização
O preço da diária é alto para um hotel que não tem mini geladeira e nem ar condicionado no quarto. O café da manhã era ruim, com poucas opções. Além disso, há um piscina dentro do hotel e o cheiro de cloro fica nos corredores. Definitivamente não é um hotel 4 estrelas.
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