The Rarotongan Beach Resort & Lagoonarium

Hotels
•
Independent
8 (136 reviews)
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga , Rarotonga , CK
682-2-5800

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Facilities

Free beach cabanas
Boat tours nearby
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic water bottles
Guest education on local ecosystems and culture
See all facilities

Review Highlights

Pros:
Great snorkeling
Friendly staff
Good food
Cons:
Cleanliness issues
Room size discrepancy
Overpriced for quality

Categories

Cleanliness
6.71
Multiple mentions of bugs in the room and lingering sewage smells indicate cleanliness issues.
Service
8.68
Most staff were friendly, and the excellent service at restaurants was noted.
Location
9.22
The resort is situated in the best reef with fantastic snorkeling opportunities.
Room Quality
7.17
Complaints about room size and condition; not as represented in images.
Amenities
8.2
Amenities like snorkeling, pools, and kid-friendly areas receive positive feedback.
Value for Money
7.66
Perceived as overpriced compared to amenities and room quality.
Food and Beverage
8.21
Good food quality with variety at restaurants, although menus were repetitive.
Overall Experience
8.18
Overall a good experience with enjoyable activities for families despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:29

Property Description

Escape to paradise at The Rarotongan Beach Resort & Lagoonarium, where crystal-clear waters meet luxurious comforts.

Unwind in Style
Indulge in one of our 104 individually decorated guestrooms, featuring modern amenities like flat-screen televisions, refrigerators, and complimentary toiletries. Each room offers a cozy haven after a day of adventure.

Culinary Delights
Savor the best of local and international cuisine at Captain Andy’s Bar & Grill, or enjoy a refreshing drink poolside. Our daily continental breakfasts are the perfect way to start your day in paradise.

Endless Activities
Relax on our private beach, dive into the outdoor pool, or challenge a friend to a game of tennis. With nearby attractions like Aroa Beach and Wigmore's Waterfall just minutes away, you’ll always have something exciting to explore.

Don't wait—book your unforgettable escape at The Rarotongan Beach Resort & Lagoonarium today!

Important information:

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: RAR

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 136 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
R
Rose • family
10
Pros:

Family friendly. Amazing lagoon filled with so much sea life. Staff were absolutely phenomenal. Rooms are a little outdated and small, but we were only in them to sleep.

2025-10-11 • via Nuitee
P
Philip
8
Pros:

Stunning location.
Friendly staff.

2025-09-30 • via Nuitee
M
Mark • family_with_children
8
Pros:

The snorkeling was incredible and there are all the facilities that you need as a family, although some facilities are for 18+ only. The rooms are a little dated.

2025-09-28 • via Nuitee
S
Suzanne • family
8
Pros:

Easy family holiday
Good facilities and easy to catch the bus to exllore the island

2025-09-27 • via Nuitee
T
Timothy Samuel • partner
8
Pros:

Great holiday for couples or with the whole family.

2025-09-24 • via Nuitee
G
Gavin • family
8
Pros:

The lagoon is stunning. The resort could do with a makeover. Rooms very tired.

2025-09-15 • via Nuitee
K
Kerry • partner
10
Pros:

Great snorkeling on the resort beach, probably the best on the island. Nice relaxed atmosphere , lovely staff. Handy having an outdoor shower in our room to wash off the sand and snorkeling gear. Our favourite place to stay

2025-09-06 • via Nuitee
J
John • partner
4
Pros:

Dated and over priced would not recommend staying here at all.

2025-08-30 • via Nuitee
P
Peter • partner
8
Pros:

Staff were very helpful as I have mobility problems. The outlook over the lagoon from Captain Andy's was excellent as was the regular entertainment.

2025-08-27 • via Nuitee
M
Mary • family
10
Pros:

The staff.

Meli, Sava, Daphne, Tutai, Nga, just the names I remember. The Kids Club staff.
ALL THE FRONT OFFICE, RESTAURANT/BAR STAFF, KIDS HUT!!!!! ⭐⭐⭐⭐⭐

It was a stay to remember - kids loved the pool and everything about the swimming pool.

Snorkeling, Paddle boarding, Kayaks... The games around the hotel 5stars!!!!

The food, breakfast choices ❤️

A trip to always remember!!

2025-08-18 • via Nuitee
B
Brenda Rochele
6
Pros:

Customer service was not good. Staff were unapproachable.

2025-08-12 • via Nuitee
D
Danielle Varie • partner
8
Pros:

Worth it for the amazing snorkeling. Super friendly staff. Not flashy but has everything you need.

2025-08-09 • via Nuitee
M
Muna • family
6
Pros:

Good room service.

2025-08-09 • via Nuitee
T
Terry Raymond • family
8
Pros:

Most staff were friendly and courteous. With others it was obvious that they may have been bored or tired. The “flooding” of our room on the last night was very difficult

2025-08-06 • via Nuitee
P
Philip • partner
6
Pros:

3 restaurants but all had the same menu. Overall a bit tired compared to some of the other resorts

2025-07-28 • via Nuitee
K
Kevin • family
8
Pros:

Good for family stay, excellent lagoon area.

2025-07-21 • via Nuitee
N
Natalie • family
10
Pros:

we loved our 12 night stay. the resort is situated in the best reef in rarotonga and the snorkelling is unbelievable. a resident turtle also resides in the lagoon

2025-07-19 • via Nuitee
M
Marilyn
10
Luxury on the lagoon.
Pros:

We stayed in the beautiful villa across the road from the main resort. The facilities were exceptional. We very much enjoyed our daily private spa and the privacy provided by staying in the villa.

2025-07-13 • via Nuitee
K
Kerri • family_with_children
6
Pros:

The Rarotongan was a great family retreat with lots of entertaining activities and attractions. However, we felt compelled to use the facilities due to the small size (which isn't reflected in the images online) of our room and the bugs (cockroaches) that were in our room throughout our stay. It actually made it hard to sleep after seeing the first one. Then we saw them through facilities, in bathrooms and other areas around the resort. The bathrooms and pool area had a lingering sewage smell, and the details about the gym where just as misleading as the room size.
The restaurant was fantastic, staff were incredibly friendly and their attention to detail was amazing! The kayaks and other boards were limited due to other families monopolizing them. The pool was small but fairly safe for children under 5. The Moko Club had great activities for smaller children and the staff management drinks were a great personal touch to making us feel welcome.
The Rarotongan was a good experience for us, however the conditions of the resort are showing signs of wear and tear that don't reflect the cost of the rooms.

2025-07-13 • via Nuitee
L
Lisa Leanne • partner
8
Pros:

The Rarotongan is gorgeous- beautiful food, beautiful beach and fantastic snorkeling. It is clean with good room servicing, and most staff are great.

2025-07-06 • via Nuitee