The Rarotongan Beach Resort & Lagoonarium

Resorts
7.6 (1655 reviews)
Aroa Beach (PO Box 103, Rarotonga) , Rarotonga , ck

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast buffet
Great on-site snorkeling
Friendly, helpful staff (named shoutouts)
Clean resort and beautiful gardens
Good general food
Cons:
Rooms dated and missing plates/cutlery
Perceived as overpriced/overrated (expensive culture dinner)
Pools reported as cold and bars close early
Limited TV channels in bar/lounge
Location can require hiring a car/bike

Categories

Cleanliness
8.9
Described as clean with beautiful gardens; overall positive cleanliness sentiment.
Service
9.6
Staff repeatedly praised (housekeeping heart for anniversary, shoutouts to Meli, Kally, Twain); service seen as exceptional.
Location
8
Excellent for snorkeling right at the resort but somewhat remote (guests recommend hiring a car/bike).
Room Quality
6
Rooms described as dated and missing some basics (plates/cutlery); mixed/negative sentiment on room condition.
Amenities
6.5
Mixed to negative: pools reported as ice cold, bars close early and TVs limited, though resort snorkeling and grounds are positive features.
Value for Money
5.5
Perceived as overpriced/overrated (culture dinner called poor value, general comments on price vs. quality).
Food and Beverage
7.5
Breakfast buffet repeatedly praised and general food described as good, but special dinner event was disappointing/overpriced.
Overall Experience
8.8
Generally a positive family-friendly experience due to staff, breakfast and snorkeling, tempered by dated rooms and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:24

Property Description

Luxurious Accommodation

The Rarotongan Beach Resort & Lagoonarium offers a variety of accommodation options, from tropical garden rooms to beachfront suites, all equipped with modern amenities and private outdoor spaces.

Spa and Dining Experience

Indulge in ultimate relaxation at SpaPolynesia with a range of pampering treatments, while Te Vaka Restaurant provides a waterfront dining experience with themed nights and cultural shows, and Captain Andy's Beach Bar offers refreshing drinks and casual meals by the pool.

Prime Beach Location

Located on a private beach with access to the Aroa Lagoon Marine Reserve, guests can experience some of the best snorkeling in the Cook Islands right in front of the resort, making it an ideal destination for beach and water enthusiasts.

Book your stay at The Rarotongan Beach Resort & Lagoonarium for a luxurious beachfront getaway.

Important information:

Please note that it is strongly recommended that guests purchase appropriate travel insurance to cover any unforeseen circumstances relating to your stay.

Due to the recent Government Covid-19 travel restrictions and regulations, all guests are required to be fully vaccinated in order to stay at the resort. Your vaccination passport or documentation with a valid photo ID may be cited upon arrival for verification. Please contact the resort directly for more information.

Negative COVID -19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: RAR

Location

Guest Reviews

7.6
Based on 1655 reviews
Cleanliness: 8.9
Service: 9.6
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 8.8
N
Natalie family_with_children nz
8
This is an awesome place to stay with family, Great snorkeling just out the front.
Pros:

Buffet breakfast was awesome especially for a big family. Plus, the snorkeling right at the resort was the best.

Cons:

Rooms could of had a few plates and cutlery.

2026-08-08 via Nuitee
D
Denise couple nz
10
Was very nice and would come back again
Pros:

The food was lovely. The housekeeping lady Lotise was really amazing and did us an anniversary heart with petals ❤️

Cons:

The TVs in bar and lounge areas only ever had on sports channels.

2026-08-07 via Nuitee
E
E7298IRjanets Family
10
Awesome place to stay
Pros:

Excellent place to stay, especially families. Breakfast buffet was awesome and staff all so friendly and helpful.

Special shoutout to Meli, Kally and Twain. Meli went above and beyond to make my birthday celebrations memorable.

Resort a little dated but clean and gardens beautiful.

2026-07-26 via Tripadvisor
R
Renée couple nz
10
2026-07-25 via Nuitee
Q
Quinn family_with_children nz
10
2026-07-25 via Nuitee
1
191gillianh Friends getaway
6
Over priced over rated
Pros:

Needs updating looks it’s age , food was good , don’t bother with culture dinner night , $99 for a under average meal
Bars close 9pm 😔 pools ice cold
U must hire a bike or car before u arrive , it is a must have !!!

2026-07-23 via Tripadvisor
K
kathewlettt Family Auckland Central, North Island
10
Best Family Holiday EVER
Pros:

Don’t let the negative reviews put you off!

We stayed at The Rarotongan Beach Resort & Lagoonarium from 14–21 July in a Beachside Suite, and I genuinely don’t understand why there are so many negative reviews for this awesome place.

From the moment we arrived, the staff were warm, welcoming and happy to help. The team were fantastic throughout our stay, and every staff member we interacted with seemed to genuinely care that guests had a great holiday (special shout out to Norman and Sheree for making our little girl feel so welcome).

Our Beachside Suite was spotless. Housekeeping came every day and did an exceptional job. The room was beautifully presented, well maintained and just steps from the beach. Waking up and being so close to the water each morning was incredible.

The buffet breakfast was honestly one of the best we’ve ever had. There was such a huge selection every morning including bacon, sausages, scrambled eggs , omelettes, pancakes, waffles, mushrooms, pastries, fresh fruit, cereals and plenty more. It far exceeded our expectations.

The resort itself is beautiful. The gardens are immaculate and obviously very well cared for. The pool is large, clean and perfect for families, with plenty of room for kids to play. The restaurant and bar area overlook the water and are beautifully designed, making it a lovely place to relax with a drink while watching the sunset.

The marine reserve is absolutely stunning. Even though we had an onshore wind for most of our stay, the snorkelling was still fantastic. There were so many colourful fish and marine life to see, and there were plenty of complimentary activities available if you wanted to keep busy.

This was also one of the most family-friendly resorts we’ve ever stayed at. We travelled with our four-year-old, and there was always something for her to do. The atmosphere throughout the resort was relaxed, safe and welcoming for families.

The only area I’d rate slightly lower was dinner at the resort restaurant. It was perfectly adequate and convenient after a long day, but we found there were better dining options elsewhere on the island. That certainly wouldn’t stop us eating there again when we wanted an easy night.

One thing that gets mentioned a lot in reviews is the Wi-Fi. Yes, it was a little patchy at times, but I was still able to work remotely while we were there. For one important conference call I simply switched to data roaming, which worked perfectly. Honestly, you’re on a small Pacific island with limited infrastructure, not in the middle of a major city. I don’t think that’s a failing of the resort. If anything, it’s a good excuse to put the phone down, grab a snorkel, go for a walk along the beach, or enjoy a cocktail while looking out over the lagoon.

I do wonder whether some of the poorer reviews relate to the difficult years following COVID, because based on our experience the resort is in fantastic condition. We can’t comment on the apartment-style accommodation as we stayed in a Beachside Suite, but if you’re considering that room type, I wouldn’t hesitate to recommend it.

Without question, this has been the best family holiday we’ve ever had. Beautiful location, wonderful staff, immaculate grounds, fantastic snorkelling and an atmosphere that made it very difficult to leave.

We’ll definitely be back.

2026-07-22 via Tripadvisor
E
Elodie family_with_children nz
9
2026-07-20 via Nuitee
J
JOSIE family_with_children nz
5
Great location, lovely people tired hotel with terrible food
Pros:

Location

Cons:

Food was terrible, all the common areas need an update especially the beach furnitures

2026-07-18 via Nuitee
S
Stowell family_with_children au
10
Amazing family friendly place with great views!!
Pros:

The setup with the restaurant & bar right on the water is amazing & the ability to swim right in front of the resort is awesome!!

2026-07-18 via Nuitee
M
Mick family_with_children au
8
Good holiday, wouldn’t take a 1 yr old again but
Pros:

Lots of activities, staff were great

Cons:

We booked a beachside unit which is false as it just says it’s on the beach side of the road so I felt ripped off in that regard. Need more bins around too as no where to put rubbish, but that was across the whole island

2026-07-17 via Nuitee
Q
Quest65806971177 Family
10
Second great time
Pros:

Just got back from our second trip to the Rarotongan we really enjoy staying.
the breakfast is always great & lacking nothing and we love the staff always smiling and welcoming. Daisy & Norman were definitely a highlight

2026-07-11 via Tripadvisor
C
Craig family_with_children au
5
Not worth the money
Pros:

Gardens were nice. Staff were great.
Just weirdly setup resort.

Cons:

Not worth it.
Setup of the place. Was like a maze.
No bar service on the beach front…had to walk all the way back just to order food or a drink.
Rooms were very basic. Tv didn’t work.
But the wifi was the worst I’ve witnessed

2026-07-08 via Nuitee
S
Samantha family_with_children nz
10
The most enjoyable stay for me and my family. The interconnecting rooms were amazing. We were so happy with our location
Pros:

Honestly, everything! Even more, front of house/ reception were always warm, welcoming and helpful. We love the team here.

Cons:

The food portions were small.

2026-07-07 via Nuitee
C
Craigbel13 Family Melbourne, Victoria
4
Not worth it
Pros:

Not worth the money. Highly rated resort, but rooms we had were very basic.
Didn’t have TV for 2 days
Wifi was terrible for whole stay.
Got the runs after first dinner night.
Breakfast however was amazing. Lunch menu pretty good too.
Bar service was ok, but no resort pool side table service.
If you’re on the beach, it’s along way to go to order a drink.
Staff were very good though.
Found the resort setup quite weird. Designed poorly imo.
Don’t expect a Beachside Room to actually be overlooking the beach.
No real welcome when we arrived, which I thought was customary in these parts.
Don’t get me wrong, the overall resort is very nice, just not worth the money.

2026-07-06 via Tripadvisor
老马熊 solo_traveller cn
8
Pros:

娱乐项目多,热闹。

Cons:

性价比不高

2026-07-05 via Nuitee
N
Natasha family_with_children au
10
Great place for families. Will defs stay again.
Pros:

Loved all the activities and programs available. Great spot for snorkelling and very family friendly

Cons:

The food was average. Preferred to leave the report and head into town for meals.

2026-07-03 via Nuitee
A
Amanda family_with_children nz
9
2026-07-02 via Nuitee
C
Carolyn family_with_children nz
7
Passable, pleasant but prob wouldn’t go back for the price
Pros:

Location, beach and snorkling

Cons:

Dated, food was average, overpriced for what we got

2026-06-29 via Nuitee
V
Vacation484728 Family Wellington, Greater Wellington, North Island
10
Perfect Family Holiday
Pros:

Another awesome holiday at our favourite resort. Our family had yet another memorable holiday at the Rarotongan. The staff were welcoming and professional, the gardens were beautiful and the location (beach and snorkelling) is perfect.
We thoroughly enjoyed the Island Night and love the substantial breakfasts included. The rooms are clean and tidy and the housekeeping staff are always approachable and friendly; nothing is a bother.
If you have a spare hour or so and want a break from the beach, try some of the free activities offered by the lovely staff at the activities hut. Our family have been for guided walks, woven hats and more recently tried coconut husking (Maraea is a wealth of knowledge and a great teacher!)
We're looking forward already to our next visit!

2026-06-28 via Tripadvisor