Holiday Inn Express Hotel & Suites Columbus Southeast Groveport by IHG

Hotels
•
Holiday Inn Express
7.8 (326 reviews)
4041 Hamilton Square Boulevard , Groveport , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good variety at breakfast
Helpful staff
Cons:
Issues with cleanliness
Noise disturbances
Concerns about vehicle security

Categories

Cleanliness
6.01
Several reviews indicated issues with cleanliness, including dirty bathrooms and concerns about linen quality.
Service
7.98
Most reviews praised the staff and service in general.
Location
8.52
Conveniently located with easy access to stores and restaurants.
Room Quality
7.47
Rooms were described as comfortable and spacious, but some had issues.
Amenities
7.5
Amenities were generally considered good, although some noise issues were noted.
Value for Money
8.46
Value assessed as fair given the amenities and service, though some considerations were noted.
Food and Beverage
8.51
Breakfast received high praise across multiple reviews.
Overall Experience
7.98
Overall positive experience despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:32

Property Description

Convenient Location: Located just 15 minutes away from Central Columbus and Port Columbus International Airport.

Amenities: Enjoy a complimentary hot breakfast every morning. Stay connected with free Wi-Fi and cable TV in every room, along with convenient tea and coffee-making facilities.

Facilities: Keep up with your fitness routine at the on-site fitness center, or take care of business at the business center. With a 24-hour reception and a launderette available, your needs are always met.

Book your stay at Holiday Inn Express Hotel & Suites Columbus Southeast now for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in; must minimally be 21 years old. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in; Additional charges may apply.

The property charges a refundable deposit of USD 30 at time of check-in (authorization can last up to 30 days depending on the financial institution).

PLEASE NOTE THE POOL IS CLOSED FOR RENOVATION JANUARY 1ST, 2021 - AUGUST 30TH, 2021. The property apologizes for any inconveniences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 326 reviews
Cleanliness: 6.01
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 7.98
N
Nichole • family_with_children • us
2
2026-04-07 • via Nuitee
A
Agnes • family_with_children • us
6
Pros:

The room being clean was very important

Cons:

I didn't like that the security latch didn't work and unfortunately the door had a Gap in it very Disappointing for me so I had to use my security door bar so that I could sleep well. Other than that I would stay again but not in that room 218

2026-03-29 • via Nuitee
J
James • extended_group • us
6
Was a quick trip so it was alright but would not book it for a longer stay
Pros:

Great location, room was spacious and comfortable

Cons:

Property was under remodel and pool and fitness center were closed. Hotel charged me $150 twice as a security deposit, once when I checked in and another time at 3 am. Check in one cleared in a day, the 3am charge took 8 days to be refunded. When I questioned at checkout no body could except plain to me the second charge or even verify it.

2026-03-28 • via Nuitee
M
McCartney • solo_traveller • us
7
2026-03-23 • via Nuitee
V
Venable • couple • us
1
It was horrible in a rip off
Pros:

I didn’t like anything about the property

Cons:

That I was Told I am not allowed to have any family visit me

2026-03-20 • via Nuitee
D
Decurtis • family_with_children • us
5
2026-03-20 • via Nuitee
A
Aubrey • couple • us
10
2026-03-05 • via Nuitee
R
Raeshuan • family_with_children • us
10
2026-02-27 • via Nuitee
B
Basit • couple • us
9
Pros:

Breakfast was good

2026-02-27 • via Nuitee
C
Chriss • family_with_children • us
9
What I expected
Pros:

Check in with Ahmed seamless. Very friendly & accommodating.

Cons:

No boiled eggs

2026-01-20 • via Nuitee
K
Kennedy • solo_traveller • us
1
I wasn’t able to get my reservation because the rooms were sold out n I’ve been trying to contact booking about it
Pros:

The rooms were sold out so I wasn’t able to in get in

Cons:

Top message

2026-01-19 • via Nuitee
E
Eric • solo_traveller • us
3
Won't stay again.
Pros:

Good location. Staff was friendly.

Cons:

Not clean. Black hairs on the wash towels. Small bits of dirt everywhere - bathroom counter, in particular. No body wash left in shower.

2026-01-19 • via Nuitee
J
jeff • family_with_children • us
10
2026-01-19 • via Nuitee
Y
Yaa • couple • nl
7
The customer service could have been better
Pros:

Big rooms, good location

Cons:

No luggage room

2026-01-19 • via Nuitee
L
Larry • couple • us
10
2026-01-18 • via Nuitee
T
Tamika • solo_traveller • us
10
Excellent Hotel Stay
Pros:

Everything

Cons:

N/A

2026-01-07 • via Nuitee
B
Barbara • couple • us
10
2025-12-30 • via Nuitee
O
Opalmarie • couple • us
7
2025-12-26 • via Nuitee
J
Jennifer • couple • us
8
2025-12-15 • via Nuitee
M
Marcus • solo_traveller • us
1
Pros:

The cleanliness of the rooms....

Cons:

Thieves and hoodlums BROKE OUT MY PASSENGER WINDOW ON MY LEXUS!!! APPARENTLY THIS HAPPENS ON WEEKENDS FRIDAY SATURDAY SUNDAY WHEN THEY KNOW PEOPLE ARE COMING FROM OUT OF TOWN MORE THAN 20 CARS BROKEN WINDOWS!!!🤬🤬🤬🤬🤬🤬🤬🤬🤬 WHEN ASKED THE HOTEL ABOUT THESE INCIDENTS THEY ACT LIKE IT NEVER HAPPENED BEFORE, WHEN THE POLICE SAYS IT HAPPENS EVERY WEEKEND!!!! STAY AWAY FROM THIS PLACE IF YOU HAVE NICE CARS🤬🤬🤬🤬 HEARD NOTHING BACK FROM THERE SUPPOSED CAMERAS, BLOCKED BY TREES AND OTHER OBJECTS!!!!! DEFINITELY FEELING VIOLATED AND WILL NEVER BE BACK!!!!

2025-10-08 • via Nuitee