Quality Inn & Suites Clayton, NM

Hotels
•
Quality Inn
6.9 (393 reviews)
1120 South 1st Street , Clayton , US
+1 575-429-2012

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location along route / near highway
Some rooms clean and comfortable
Friendly and helpful staff (reported by several guests)
Spacious rooms / large room
Comfortable beds reported by multiple guests
Cons:
Pool, jacuzzi and fitness center closed or inaccessible
Cleanliness issues (fleas, dirty comforter, leftover food in fridge, unclean floors)
Broken in-room fixtures (shower head, doorstops, nonfunctional tub)
Elevator out of service at times
No or poor breakfast (no coffee, limited selection)
Overpriced for condition
Noise issues and loud A/C
Occasional rude or poor customer service reports

Categories

Cleanliness
4.2
Multiple reports of unclean rooms: fleas in bed, dirty comforter, leftover food in fridge, floors appearing unclean and a general 'funky' smell.
Service
9.5
Several guests praised friendly, helpful staff and efficient check-in; a few isolated reports of rude or inattentive desk staff exist but overall interactions skew positive.
Location
9.7
Consistently praised for proximity to the highway and being right along travelers' routes; many guests cited location as a primary reason for booking.
Room Quality
6
Mixed: some guests found rooms spacious and beds comfortable, while others reported broken fixtures (shower head, doorstops), nonfunctional tubs, loud A/C and noise issues.
Amenities
3.8
Major amenity failures reported: pool, jacuzzi and fitness center closed (some reportedly long-term), elevators out of service at times and inaccessible workout/pool areas.
Value for Money
4.8
Several reviewers called the property overpriced for the area given cleanliness and amenity issues; some felt quality did not match the rate.
Food and Beverage
7.2
Breakfast experiences varied: some guests found breakfast and coffee satisfactory, while others complained of a limited selection, no coffee or poor offerings.
Overall Experience
10
Overall stays were mixed but often satisfactory as a roadside stop: location and frequently helpful staff led many guests to report they could rest and continue travel, producing a relatively positive aggregated overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:30

Property Description

Convenient Amenities
Quality Inn & Suites boasts an indoor pool, fitness centre, and free Wi-Fi in all rooms. Guests can also enjoy a flat-screen TV, microwave, refrigerator, and coffee machine in each air-conditioned room.

Relaxation Options
Unwind in the hot tub or take advantage of the 24-hour reception available to cater to your needs. The property also features private bathrooms with bath amenities and a vending machine for added convenience.

Nearby Attractions
Located just a short walk from Herzstein Memorial Museum and a quick drive from Clayton Golf Club, this hotel offers easy access to popular local destinations. With free parking and proximity to Clayton Municipal Airport, Quality Inn & Suites is the ideal choice for your stay in the area.

Important information:

Please note that there is a 3% service charge for all credit card transactions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Guest Reviews

6.9
Based on 393 reviews
Cleanliness: 4.2
Service: 9.5
Location: 9.7
Room Quality: 6
Amenities: 3.8
Value for Money: 4.8
Food and Beverage: 7.2
Overall Experience: 10
H
Hannah • family_with_children • us
1
Not worth the money
Pros:

The fact it was off the road I was on.

Cons:

The loud noises outside and inside the room, uncomfortable beds, lack of breakfast and pool being out of commission. The room we were in had broken doorstops, cover over the eye hole on the door a non functional tub and just overall smelled funky.

2026-10-31 • via Nuitee
P
Peggy • couple • us
6
We were able to sleep and be on our without coffee.
Pros:

Our room was clean and comfortable.

Cons:

The breakfast was sad. There was no coffee! I guess it was too much trouble to buy a cheap coffee pot. There was no fruit. A very small selection of breakfast items.

2026-10-26 • via Nuitee
L
Lisa • couple • us
5
2026-10-21 • via Nuitee
C
Chris • solo_traveller • us
6
Pros:

Great location right along our route.

Cons:

Facility a little run down and room could have been cleanlier. Even had old piece of unopened Velveeta cheese in fridge.

2026-10-17 • via Nuitee
M
Michael • couple • us
9
A decent place to stay to rest before driving on. Breakfast and staff were nice.
Pros:

Proximity to the highway. The breakfast was better than Continental.

2026-10-15 • via Nuitee
B
Ben • couple • us
8
2026-10-12 • via Nuitee
C
charles • couple • us
9
2026-10-11 • via Nuitee
L
Lisa • couple • us
6
The bed was comfortable but no pool to enjoy.
Pros:

Did not eat breakfast.

Cons:

The pool and work out facility were under construction. That was the reason I booked there. I was very disappointed.

2026-09-05 • via Nuitee
S
Shawnna • solo_traveller • us
6
Room for improvement!
Cons:

Desk clerk away from desk.
Elevator out of order. Had to ask for a room downstairs.
In room-
1 windows were unlocked.
The sink is an underground and was separating from the top.
Hall to room was HOT mind you we checked in at 10 pm
We used a entry door at the end of the building. The lock was missing meaning anyone could come into the property.
A/C was ok at best.
Overall appearance was 4 out of 10. This property needs an intervention.

2026-08-27 • via Nuitee
D
Dolores • solo_traveller • us
9
2026-08-13 • via Nuitee
M
Michael • solo_traveller • us
5
Cons:

Run down. Neeeds attention.. Overpriced.

2026-08-03 • via Nuitee
L
Luisa Fernanda • couple • mx
9
Buena estancia :)
Pros:

La calidad relacionado con el precio nos agradó y estaba muy limpio comparado con otros en los que hemos estado y están al mismo precio

Cons:

No funcionaba el elevador

2026-08-02 • via Nuitee
T
Tammy • solo_traveller • us
8
2026-07-21 • via Nuitee
B
Barbie • couple • us
9
Comfortable and clean.
Pros:

Friendly and helpful staff. The room was very spacious and comfortable. Almost like home away from home. Very comfy bed and pillows which made for a good night sleep.

2026-07-21 • via Nuitee
H
Haseeb • couple • us
8
2026-07-20 • via Nuitee
D
debra • family_with_children • us
4
The staff was rude, the Ac was out everywhere but the rooma
Pros:

Breakfast was satisfying

2026-07-19 • via Nuitee
C
Cutler • family_with_children • us
1
Pros:

Nothing

Cons:

Bad customers service

2026-07-18 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

Location

Cons:

No dog walking area

2026-07-17 • via Nuitee
S
Shea • couple • us
1
Ridiculous!! Appalling!!
Pros:

Nothing

Cons:

The pool, jacuzzi and fitness center was closed and per the manager has been closed for six years! This is not noted on the website. The room we were given had a broken shower head that you then had to hold to take the shower. The same manager told us that she was still waiting for a part to have it fixed. There were only three channels on the tv that were able to be used. Then when we went to bed there were fleas in the bed. I reported all of this to the manager we then told us that the rain does bring in the bugs. She said she would work with booking.com to get us a refund but that has not happened.

2026-07-15 • via Nuitee
R
Ronalda • family_with_children • us
7
Pros:

Bed was comfortable

Cons:

The breakfast wasn't great

2026-07-15 • via Nuitee