Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Helpfulness of staff
Great location
Cons:
Rooms need better cleanliness
Pricing concerns related to value

Categories

Cleanliness
8.49
Mixed reviews; some improvements needed in room cleanliness.
Service
9.96
Consistently praised for kindness and helpfulness of staff.
Location
10
Excellent location, close to major attractions.
Room Quality
9.45
Spacious and comfortable rooms.
Amenities
9.48
Strong amenities, though some minor limitations with plugs.
Value for Money
8.44
Some guests felt pricing was not justified based on room quality.
Food and Beverage
9.49
Breakfast and dinner are described as excellent.
Overall Experience
9.87
Highly recommended, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodation Near Main Attractions

The 5-star Holiday Inn Kraków City Center is a gem located just minutes away from the Main Market Square and the Kazimierz Jewish District. The hotel offers spacious rooms with modern amenities like tea/coffee facilities and free internet access.

Dining Options and Wellness Facilities

Guests can indulge in a delicious buffet breakfast at the hotel's two restaurants, The City and Impresja. For those seeking a workout, the complimentary gym is available. Additionally, the Holiday Inn provides Kosher meal options for a diverse dining experience.

Convenience and Exceptional Service

With air-conditioned rooms, satellite TV, and a minibar, comfort is guaranteed. The 24-hour front desk staff is always ready to assist with any requests, from room service to arranging city tours. Plus, the proximity to Kraków Główny Railway Station adds to the convenience of staying at this upscale hotel.

Ready to experience luxury and convenience in Kraków? Book your stay at Holiday Inn Kraków City Center now!

Important information:

Breakfast is free of charge for children aged 0–11 years when accompanied by at least one adult.

Lunch and dinner are also free when chosen from the Kids’ menu and the child is accompanied by at least one adult who is eating at least one starter or main/large plate from the menu.

This offer only applies to the hotel in which the child’s family is staying and is limited to 4 children per dining family.

Parking is available for PLN 120 per day per car, and PLN 160 per day per van or bus.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 2326 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
T
Tomer • couple • il
10
10/10
2026-10-22 • via Nuitee
A
Anna • family_with_children • pl
8
Pros:

Dobre śniadanie. Bardzo dobra lokalizacja! Wszędzie blisko do mniej i bardziej oczywistych miejsc.

2026-10-22 • via Nuitee
M
Michal • extended_group • il
7
2026-10-20 • via Nuitee
A
Aurelia • solo_traveller • ch
9
2026-10-18 • via Nuitee
T
Tami • couple • il
5
Pros:

מיקום טוב. ארוחת בוקר מגוונת

Cons:

לא ניראה ולא שירות של 5 כוכבים . שירות נקיון לא טוב . החדר סביר . ציפיתי ליותר. חניה במחיר גבוה מאוד ולא ברור מראש באופן בולט באתר.

2026-10-14 • via Nuitee
T
Tamar • extended_group • il
10
Pros:

מלון נעים ונוח. צוות נהדר ומאוד שירותי.
נוח לשומרי כשרות ושבת כי המלון קרוב לרובע היהודי ולבית חב״ד. יש למלון פתרונות לפתיחת דלתות בשבת והם מאוד דתי-פרנדלי ואף מחזיקים חלב כשר ועוד כמה מוצרים.
צוות הניקיון ומשק הבית היה מאוד יעיל. השירות היה נהדר.

Cons:

החדר היה קצת צפוף. התקרה משופעת וזה יצר תחושה של עליית גג חנוקה. החלונות לא נוחים ונכנס רעש מאוד חזק מהמנוע של המזגנים בגג.
המחיר היה גבוה מהמקובל בקרקוב ולא היתה לכך הצדקה מיוחדת.

2026-10-13 • via Nuitee
J
Jaroslav • couple • cz
9
Hotel lze určitě doporučit, líbilo se nám v něm a byli jsme spokojeni.
Pros:

Pohodový a příjemný hotel v centru města. Velmi ochotný, milý a vstřícný personál. Umístění v centru města. Ulice u hotelu je velmi rušná a živá, ale pokoj byl skvěle odhlučněn a mimo sirén záchranářských aut, nic nebylo slyšet.

Cons:

Abceence sprchového koutu. V koupelně je pouze vana, kde je instalována sprcha, je to velmi nepohodlné, nepraktické a hlavně velmi nebezpěčné. Slabý výkon klimatizace.

2026-10-12 • via Nuitee
E
Ester • couple • il
8
2026-10-12 • via Nuitee
R
Roberta • family_with_children • mt
8
2026-10-12 • via Nuitee
I
Ibrahim • solo_traveller • il
10
המלון הטוב בקרקוב !!!
2026-10-12 • via Nuitee
R
Rimma • solo_traveller • il
9
Pros:

clorine free pool потрясающий для проблемной кожи

Cons:

живая музыка скучновата

2026-10-11 • via Nuitee
P
Pietro • family_with_children • it
9
Viaggio di piacere con la famiglia. Tutti soddisfatti
Pros:

Pulizia, cortesia

2026-10-11 • via Nuitee
R
Rosa • family_with_children • nl
10
2026-10-11 • via Nuitee
S
Steve • solo_traveller • gb
5
Holiday inn Krakow
Pros:

Location

Cons:

Very very noisy room, right at the front of the hotel one floor up.

2026-10-10 • via Nuitee
A
Assaf • extended_group • il
10
2026-10-10 • via Nuitee
K
Kamil • extended_group • nl
9
2026-10-10 • via Nuitee
M
MAJID • family_with_children • il
9
Pros:

בגדול, המיקום מעולה. יש ליד סופר זבקה והצוות מאוד נחמד. החדרים גדולים, גם השירותים. המיטה נוחה, יש לובי ובסך הכל באמת מלון מעולה.

Cons:

השירותים אין בהם ניקוז, כך שצריך להיזהר עם המים במקלחת.

2026-10-09 • via Nuitee
Y
yesahyhu • couple • il
7
2026-10-08 • via Nuitee
O
oksana • couple • il
10
Cons:

הייתה חסרה מנורה מעל המראה. היה חשוך ליד המראה

2026-10-08 • via Nuitee
S
Sabri • extended_group • tr
8
Tekrar kalınır
Pros:

Konumu ve temizlik gayet iyi,otopark imkanı var

Cons:

Wifi çok kötü,kahvaltı vasat

2026-10-07 • via Nuitee