Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean room
Excellent breakfast
Helpfulness of staff
Great location
Cons:
Rooms need better cleanliness
Pricing concerns related to value

Categories

Cleanliness
8.49
Mixed reviews; some improvements needed in room cleanliness.
Service
9.96
Consistently praised for kindness and helpfulness of staff.
Location
10
Excellent location, close to major attractions.
Room Quality
9.45
Spacious and comfortable rooms.
Amenities
9.48
Strong amenities, though some minor limitations with plugs.
Value for Money
8.44
Some guests felt pricing was not justified based on room quality.
Food and Beverage
9.49
Breakfast and dinner are described as excellent.
Overall Experience
9.87
Highly recommended, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:16

Property Description

Luxurious Accommodation Near Main Attractions

The 5-star Holiday Inn Kraków City Center is a gem located just minutes away from the Main Market Square and the Kazimierz Jewish District. The hotel offers spacious rooms with modern amenities like tea/coffee facilities and free internet access.

Dining Options and Wellness Facilities

Guests can indulge in a delicious buffet breakfast at the hotel's two restaurants, The City and Impresja. For those seeking a workout, the complimentary gym is available. Additionally, the Holiday Inn provides Kosher meal options for a diverse dining experience.

Convenience and Exceptional Service

With air-conditioned rooms, satellite TV, and a minibar, comfort is guaranteed. The 24-hour front desk staff is always ready to assist with any requests, from room service to arranging city tours. Plus, the proximity to Kraków Główny Railway Station adds to the convenience of staying at this upscale hotel.

Ready to experience luxury and convenience in Kraków? Book your stay at Holiday Inn Kraków City Center now!

Important information:

Breakfast is free of charge for children aged 0–11 years when accompanied by at least one adult.

Lunch and dinner are also free when chosen from the Kids’ menu and the child is accompanied by at least one adult who is eating at least one starter or main/large plate from the menu.

This offer only applies to the hotel in which the child’s family is staying and is limited to 4 children per dining family.

Parking is available for PLN 120 per day per car, and PLN 160 per day per van or bus.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 120 per day.

Location

Guest Reviews

9.4
Based on 1995 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
J
Johannes • solo_traveller • nl
9
Pros:

Centraal

2026-02-14 • via Nuitee
T
Tiky • couple • il
10
מלון מומלץ ברמה גבוהה ומיקום מעולה!!
Pros:

הזמנו את החדר פרמיום. הכולל שתי כורסאות ושולחן. חדר גדול הכולל הכל, מכונת קפה וקומקום כולל מוצרים להכנת קפה ותה. היו גם חלוקים וכפכפים. החדר מרווח ונעים עם חלונות גדולים לכיוון הרחוב, אטומים לרעש. ארוחת הבוקר הייתה עשירה במיוחד. חדר אוכל מרווח מאוד. לובי ענק . המלון היה מקושט בצורה יפה ונעימה. המיקום של המלון היה מעולה. 4 דקות מהעיר העתיקה. ומהשוק הקטן. 6 דקות מהכיכר המרכזית והשוק כריסמס הגדול. גם לרובע היהודי הלכנו ברגל. ממול למלון היה בית קפה גרין בסגנון סטרבקס. פשוט תענוג!! מלון מומלץ ביותר

Cons:

אין מה. הכל מעולה!!

2026-02-12 • via Nuitee
J
Jan • family_with_children • sk
9
A bit overpriced, but comfy hotel
Pros:

Well located hotel, comfy beds and tasty breakfast

Cons:

Even nice hotel, not worthy 5*. Nevertheless many thanks for beautifull stay in.

2026-02-12 • via Nuitee
R
Richard • family_with_children • nl
10
Pros:

De ruime kamer

Cons:

Niks

2026-02-12 • via Nuitee
C
Carly • couple • gb
10
2026-02-10 • via Nuitee
C
Claire • family_with_children • gb
10
Lovely breakfast. Pillows and bedding warm and comfortable
Pros:

Clean, friendly
Light and bright

2026-02-10 • via Nuitee
I
Ismail • couple • gb
9
Pros:

Location was excellent, the hotel was extremely clean and the staff were very helpful.

Cons:

Nothing, other than room decor was a little outdated, that’s personal preference though.

2026-02-10 • via Nuitee
Олег Ольшанский • family_with_children • ua
10
Pros:

Чудовий отель. гарні сніданки.

2026-01-31 • via Nuitee
K
Kevin • couple • gb
10
Fabulous hotel in a great city with wonderful staff, thank you all we shall return.👍
Pros:

Fabulously clean, excellent staff who couldn’t be more helpful if they tried.

Cons:

Nothing

2026-01-29 • via Nuitee
B
Barbara Lukasz • extended_group • pl
10
2026-01-28 • via Nuitee
J
Jevens • family_with_children • ie
8
Pros:

Great location

Cons:

Small bar area

2026-01-28 • via Nuitee
A
Andy • couple • gb
10
Will certainly stay again.
Pros:

Amenities excellent.
Great location
Excellent breakfast.

Cons:

No water in room.

2026-01-27 • via Nuitee
M
mor • family_with_children • il
10
Pros:

מלון נקי מסודר קרוב להכל שירות נעים

2026-01-23 • via Nuitee
C
charleyw694 • Solo travel
10
Solo trip
Pros:

Beautiful hotel, friendly and attentive staff and great location. Would highly recommend!

2026-01-21 • via Tripadvisor
O
orly • family_with_children • il
9
2026-01-20 • via Nuitee
W
william • couple • gb
10
Had a great stay
Pros:

Location was excellent 10 out of 10

2026-01-19 • via Nuitee
M
Mahasin • extended_group • ae
7
2026-01-19 • via Nuitee
J
Jeffrey • couple • us
10
Everything was comfortable
Pros:

Service. Check in smooth. Food.

Cons:

Temperature in room was a little warmer than I usually like.

2026-01-19 • via Nuitee
Z
zbigniew • extended_group • pl
10
Cons:

Damski, podkreślam, damski personel na śniadaniu poruszał się zbyt szybko po sali nie zwracając uwagi na to że goście hotelowi przemieszczają się z pełnymi talerzami do swoich stolików.

2026-01-19 • via Nuitee
M
mohamed • family_with_children • ae
9
Pros:

كل شي فيه جميل وحلو وقريب من كل شي

Cons:

لا يوجد

2026-01-19 • via Nuitee