Extended Stay America Suites - Orange County - Katella Ave

Hotels
Extended Stay America Suites
6.2 (835 reviews)
1635 West Katella Avenue , Orange , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness
Room Quality
Poor Amenities
Unhygienic conditions

Categories

Cleanliness
3.91
Cleanliness was a significant issue; numerous complaints about dirty carpets, rooms, and bathrooms.
Service
9.38
The front desk staff were noted to be very nice and helpful.
Location
9.42
Location was generally appreciated, being close to attractions like the Honda Center.
Room Quality
4.87
Many stated that rooms were outdated, with issues described such as bad smells and stains.
Amenities
5.9
Amenities were lacking; complaints about the absence of kitchen utensils and coffee supplies.
Value for Money
4.86
Overall value was questioned due to the unhygienic conditions and poor maintenance.
Food and Beverage
4.41
Food options were criticized, especially cleanliness issues related to breakfast items.
Overall Experience
6.88
The overall experience was mixed, with dissatisfaction primarily regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Amenities
Rooms at Extended Stay America Orange County feature a kitchenette, seating area, flat-screen cable TV, and free Wi-Fi. Guests can enjoy free grab-and-go breakfast and access to an on-site launderette for convenience.

Housekeeping Services
The hotel offers weekly complimentary housekeeping services and the option for daily services for a fee. Guests can also easily exchange towels and linens at the front desk.

Nearby Attractions
Located within a short drive of Disney’s California Adventure, Disneyland, Knott’s Berry Farm, and John Wayne Airport, our hotel is the perfect choice for travelers seeking comfort and convenience.

Book your stay at Extended Stay America Orange County now to enjoy these fantastic amenities and attractions!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 835 reviews
Cleanliness: 3.91
Service: 9.38
Location: 9.42
Room Quality: 4.87
Amenities: 5.9
Value for Money: 4.86
Food and Beverage: 4.41
Overall Experience: 6.88
M
Michael couple us
2
2026-08-13 via Nuitee
R
Ronnie couple us
10
2026-08-10 via Nuitee
D
Diana couple us
6
Overall I would say decent not the best but okay
Pros:

decent space for two adults and especially two small dogs I brought

Cons:

well we practically stayed up very late, I ended up going to the restroom and there was a cockroach in the bathtub drainage just crawling around. The photo I submitted it’s very hard to see but when u zoom in the roach is there inside the drainage

2026-08-06 via Nuitee
S
Sean solo_traveller ph
7
Pros:

The staff were very friendly and helpful. Breakfast was ok, sufficient for our needs, the coffee was excellent. We really appreciated being able to cook in the room. The air conditioner worked great, important as there was a heat wave during our stay in the summer.

Cons:

The common areas could have been cleaner.

2026-08-06 via Nuitee
J
jose solo_traveller us
1
Pros:

I was not able to check in my room . No rooms available. Im still awaiting my refund

2026-08-06 via Nuitee
K
Koralee couple us
6
The location was what was most important to us so it worked out.
Pros:

The location was close to Angel Stadium.

Cons:

The bed was worn and uncomfortable.

2026-08-06 via Nuitee
K
Koralee couple us
8
This property was fine for what we needed. It was close to Angel Stadium.
Pros:

Location

Cons:

The bed was very worn and uncomfortable.

2026-08-06 via Nuitee
M
Michael solo_traveller us
6
2026-08-03 via Nuitee
W
Wendy couple us
10
2026-07-25 via Nuitee
W
Wendy couple us
8
2026-07-21 via Nuitee
E
Elizabeth couple us
10
HIGHLY RECOMMEND!!
Pros:

ANDREW!! Front desk concierge was AWSOME!! He was very friendly and helpful and offered many helpful suggestions for our stay!! This guy deserves a promotion!! Talk about the face of the business!! He's just great!!
The room was large, clean, smelled good (we took our Husky) so we were in a pet room. Let's be honest, we've all been in those nasty smelly rooms, anyhoo,
Didn't really use the kitchen, but it was open, good space. large refrigerator, micro/2 burner stove. Everything we needed!!
We attended the Harvest Crusade at Angels Stadium. This location was perfect.
This place is highly recommended. Totally gets 5 waves from sunny California 👋🌊🌴.

Cons:

Nothing...very satisfied!! 🌊🌊🌊🌊🌊

2026-07-13 via Nuitee
L
Laura couple us
1
Horrible never staying in this hotel
Pros:

Absolutely nothing

Cons:

It is filthy the carpets are dirty and full of trash rooms are even worse

2026-07-12 via Nuitee
B
Brittany couple us
3
It did its job for a place to sleep with my kids
Pros:

The staff was very helpful at check in and when we needed assistance with the issue in our room with the toilet being clogged and the tub backing up.

Cons:

The bathroom was uncomfortable and unclean. I bring my own cleaning wipes so it was manageable, but I will not be staying here again.

And the amount of people sleeping in their cars on the property is not good for business in such a beautiful city.

2026-07-06 via Nuitee
M
Michael couple us
4
Cons:

Bedbugs

2026-07-06 via Nuitee
E
Ed couple gb
9
2026-07-05 via Nuitee
C
Charles couple us
4
2026-07-03 via Nuitee
J
jonathan couple us
10
2026-07-02 via Nuitee
A
andy solo_traveller us
9
2026-07-02 via Nuitee
A
andy solo_traveller us
9
2026-07-02 via Nuitee
M
Margaret couple us
4
Dirty
Pros:

The girl at the front desk was very friendly and helpful

Cons:

It was very dirty. Hallways, elevator were scattered with trash. The room wasn’t much better, though my second room was better than my first. The first room had running water from the shower that would shut off. And the tub looked like it hadn’t been cleaned in months. My second room was a bit cleaner though still gave me the heebie jeebies.

2026-07-01 via Nuitee