Hardwick Hall Hotel

Hotels
•
Classic British Hotels
8.8 (103 reviews)
Sedgefield, Stockton-on-Tees, England, TS21 2EH , Stockton-on-Tees , GB
44-1740-620253

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Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Beautiful estate
Efficient and friendly staff
Cons:
Room cleanliness issues
Uncomfortable bedding
Inconsistent service

Categories

Cleanliness
7.88
Room could be cleaned better; marks on corridor floor not cleaned.
Service
9.35
Bar staff and breakfast service on Saturday were very efficient and friendly.
Location
9.39
Beautiful estate with access to park and duck pond for kids.
Room Quality
8.84
Room was ok, bedding was uncomfortable.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.38
Breakfast service was terrible except for Saturday morning.
Overall Experience
8.85
Overall good experience, but areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:46

Property Description

Discover your sanctuary at Hardwick Hall Hotel, ideally located in Stockton-on-Tees, just moments from the serene Hardwick Park.

Recreational Oasis
Unwind in our hot tub or relax on the terrace amidst our beautiful gardens. Enjoy complimentary wireless internet access throughout the hotel, perfect for staying connected or planning your activities.

Exceptional Dining
Savor delightful meals at our Rib-Room Steakhouse or take advantage of our 24-hour room service. Kick back with a drink in our charming bar/lounge, making every meal a memorable experience.

Comfort and Convenience
Our 51 well-appointed guestrooms provide modern amenities including LCD televisions, complimentary toiletries, and cozy coffee/tea makers to ensure a comfortable stay.

Experience luxury and hospitality at its finest; book your stay at Hardwick Hall Hotel today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 103 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
jason • couple • gb
3
Will not be going back!!
Pros:

Staff and hotel

Cons:

Room 108, shower flooded, drain was blocked. Coffee spilt on wall. Tap on bath dripping. Receptionist was not bothered.

2026-07-23 • via Nuitee
M
Maidens • solo_traveller • gb
10
Pros:

Stunning location, well appointed clean and comfortable rooms. Lovely grounds, bar and restaurant.

Cons:

With such great views, I would hope someone would clean the windows a little more often.

2026-07-23 • via Nuitee
A
Angela • couple • gb
10
Lovely hotel lovely room lovely staff. Just not quite set up regards eating when you have a dog.
Pros:

I think that the bar area should be where people with dogs can eat. The lounge area where dogs can go isn’t ideal. It is normal that dogs are allowed in a bar. If we had know that the area wasn’t suitable we would have met our friends in a better location rather eat in the lounge area you have. At breakfast we sat at the lounge area but the waitress had said if she had known we were coming with the dog a table would have been set ready. Maybe not have the breakfast next time although it was very good.

Cons:

See above good and not bad but not ideal.

2026-07-22 • via Nuitee
S
Steve • couple • gb
9
2026-07-20 • via Nuitee
M
Mark • couple • gb
9
2026-07-19 • via Nuitee
A
Antony • couple • gb
6
Expensive accomodation.
Pros:

Room was spacious and free parking. Bar staff very friendly

Cons:

The receptionist was not welcoming and abrupt. This is a customer facing role and the first interaction that people have with the hotel, and we left reception thinking that she was just rude. No air conditioning in the bedroom.

2026-07-16 • via Nuitee
B
ben • solo_traveller • gb
10
Pros:

Staff were good rooms good with twin sink bath and shower

Cons:

tiling round shower needed work...wear and tear only

2026-07-14 • via Nuitee
J
Jeff • solo_traveller • gb
10
Beautiful location
Pros:

The beautiful location by the lake. Friendly staff. Great food. Rooms had everything you need.

2026-07-13 • via Nuitee
M
Mark • solo_traveller • gb
9
Pros:

Grounds were very nice, room was clean, breakfast was very good

Cons:

Evening meals were a little expensive

2026-07-13 • via Nuitee
M
Mike • solo_traveller • gb
2
Poor value for money
Pros:

It was clean with a large and secure car park

Cons:

Our room was very small

2026-07-12 • via Nuitee
R
robin • couple • gb
10
2026-07-12 • via Nuitee
I
Ian • couple • gb
9
Free upgrade made all the difference
Cons:

Food a bit expensive

2026-07-11 • via Nuitee
C
Callum • couple • gb
10
2026-07-10 • via Nuitee
T
Tim • solo_traveller • gb
10
A beautiful hotel
Pros:

We absolutely loved this hotel. It's a fantastic building and the staff were all very helpful. The grounds are vast and a perfect place to walk my dog. The food is very, very nice too. We would highly recommend this place to anyone looking for a relaxing break. The rooms are spacious too.

Cons:

I have no complaints.

2026-07-09 • via Nuitee
T
Tami • couple • gb
7
First time there. We were there to celebrate an anniversary. On the whole my wife loved the room we had. I think we will
Pros:

Was very comfortable, clean and luxurious. Check in was easy and girl at reception was cheerful and helpful.

Cons:

Only thing we didn’t really enjoy was the breakfast. Not the tastiest. Not buffet styled. They couldn’t even find any marmalade for toast. I noticed a staff member would ask a few people if they needed anything (presumably people he knew) but never once came to our table even though breakfast area had only about 4 families, would have been nice to make all guests feel comfortable and welcome.

2026-07-08 • via Nuitee
O
Olayinka • couple • gb
7
Comfortable
Pros:

The grounds and staff support. Food excellent

Cons:

Hotel a little tired. Needs a refurbishment. Also needs a gym and a swimming pool or Spa facilities

2026-07-08 • via Nuitee
R
Roby • couple • gb
9
Comfortable and relaxing
Pros:

Beautiful location and historic looking

2026-07-08 • via Nuitee
P
Patrice • solo_traveller • gb
9
2026-07-07 • via Nuitee
G
Gwen • couple • gb
7
Value for money, friendly staff but in need of a bit of repair
Pros:

Location was ideal and able to walk in the park
Friendly staff

Cons:

The two nights we stayed there were school proms on and our room was at the front. We were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect them, playing loud music.
However the staff made a great effort in trying to manage it all.
The hotel seemed a little more run down than when I stayed last year. There was a big tub in the hall collecting water from a leak.

2026-07-05 • via Nuitee
R
Robert • couple • gb
10
2026-07-03 • via Nuitee