Hardwick Hall Hotel

Hotels
Classic British Hotels
8.8 (103 reviews)
Sedgefield, Stockton-on-Tees, England, TS21 2EH , Stockton-on-Tees , GB

Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Beautiful estate
Efficient and friendly staff
Cons:
Room cleanliness issues
Uncomfortable bedding
Inconsistent service

Categories

Cleanliness
7.88
Room could be cleaned better; marks on corridor floor not cleaned.
Service
9.35
Bar staff and breakfast service on Saturday were very efficient and friendly.
Location
9.39
Beautiful estate with access to park and duck pond for kids.
Room Quality
8.84
Room was ok, bedding was uncomfortable.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.38
Breakfast service was terrible except for Saturday morning.
Overall Experience
8.85
Overall good experience, but areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:46

Property Description

Discover your sanctuary at Hardwick Hall Hotel, ideally located in Stockton-on-Tees, just moments from the serene Hardwick Park.

Recreational Oasis
Unwind in our hot tub or relax on the terrace amidst our beautiful gardens. Enjoy complimentary wireless internet access throughout the hotel, perfect for staying connected or planning your activities.

Exceptional Dining
Savor delightful meals at our Rib-Room Steakhouse or take advantage of our 24-hour room service. Kick back with a drink in our charming bar/lounge, making every meal a memorable experience.

Comfort and Convenience
Our 51 well-appointed guestrooms provide modern amenities including LCD televisions, complimentary toiletries, and cozy coffee/tea makers to ensure a comfortable stay.

Experience luxury and hospitality at its finest; book your stay at Hardwick Hall Hotel today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 103 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Ayellet partner
6
Pros:

The room was ok. Could be cleaned better.

2025-09-28 via Nuitee
G
Geraldine
6
Pros:

it was a beautiful estate. Especially the access to the park for the kids and the duck pond. The service at breakfast was terrible. except the Sat morning. The woman who served us was very efficient and friendly. I didn't get a bill when checking out? so i didn't know what my finally bill was? I also rarely saw any staff. The bedding kept moving while i was asleep so ended up being not comfortable. I also saw a few marks on the corridor floor that hadn't been cleaned up my entire stay. The bar staff had been very accommodating and made the experience good.

2025-08-25 via Nuitee
V
Verified traveler
10
Pros:

Lovely place to stay in the area with beautiful lake and walks around the ground. restaurant is also very good

2025-06-17 via Nuitee
C
Clair
6
Pros:

The shower dribbled out, no pressure at all. Bed and pillows were comfortable. Would benefit from having a toilet roll holder on the wall

2025-03-23 via Nuitee
N
Nicola
10
Pros:

Great luxury family break.

2025-01-29 via Nuitee
J
Julie
10
Lovely cosy stay
Pros:

The hotel was lovely, its on a lake with a very nice walk nearby. The room was large, co.fortable and very clean.

2025-01-06 via Nuitee
H
Heather
10
Top hotel
Pros:

Our room was beautiful overlooking the lake. Huge comfortable bed. Food delicious. Will go again.

2024-12-10 via Nuitee
M
Mark
8
Another great stay
Pros:

Very few places left like this these days. Good old fashioned service without the corporate nonsense.

2024-11-23 via Nuitee
R
REZA
8
Pros:

Very comfortable overnight business stay. Food and staff were great, but because it’s an old building, the decor could do with a bit of a touch up. Other than that, I had a great stay.

2024-10-18 via Nuitee
J
Julie partner
8
Pros:

Liked the room and bathroom toilet floor could of been cleaner

2024-09-14 via Nuitee
P
Peter
8
Pros:

Nice country property. Only had a one night stay on business (alone)...so didn't really try everything but I'd definitely look to stay here again.

2024-09-05 via Nuitee
D
Dan
6
Travelling wedding guest
Pros:

Hôtel rooms are somewhat dated and in need of an uplift. Our room was small and was very hot, no air-conditioning.
Bar prices were relatively expensive for the area.
Overall hotel is adequate for the purpose of staying on site.

2024-09-05 via Nuitee
K
Kay partner
10
Pros:

Brilliant hotel with beautiful surroundings

2024-07-21 via Nuitee
A
Andy partner
2
Pros:

My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower.
We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.

2024-07-10 via Nuitee
K
Kenneth
10
Pros:

Lovely hotel. Very comfortable and clean.

2024-06-30 via Nuitee
E
Erik partner
8
Pros:

Large country hotel in a great setting. Furnishings and fittings looking tired but average for this kind of place. Excellent staff.

2024-05-24 via Nuitee
J
Jamie
8
Pros:

I give a 3 star rating in the facility area as the beds and pillows fealt like I was sleeping on building site materials. The bed was solid like what I’d imagine sleeping on a concrete block would be like and the pillows were like sand bags. So uncomfortable I hardly slept but that aside I couldn’t fault the place otherwise

2024-05-12 via Nuitee
N
Nick
10
Lovely hotel and great value
Pros:

Lovely hotel in a great spot. Great value. Would definitely recommend it

2024-05-11 via Nuitee
B
Brett
10
A great get away
Pros:

Very quick and friendly check in. Very large room and all expected ammenities. Although there are a few areas which are showing a need to update overall experience was excellent.
Bar and staff friendly and would highly recommend the stay.

2024-03-29 via Nuitee
T
Teresa
4
Pros:

Room was very cold one wall was wet with damp

2024-02-09 via Nuitee