First Hotel Planetstaden

Hotels
First Hotels
7.9 (3841 reviews)
Dalbyvägen 38 , Lund , se

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location and service
Nice spa facilities
Cons:
Issues with cleanliness
Food quality inconsistencies
Service shortcomings during busy times

Categories

Cleanliness
6.65
Room not cleaned properly, used coffee cup not changed during cleaning, used dishes not removed.
Service
8.65
Specific sentiment from text indicates staff were friendly and helpful despite some service issues.
Location
8.65
The location is reported to be very good, within walking distance to the center.
Room Quality
8.15
Spacious room with some amenities, but cleanliness was an issue.
Amenities
8.15
Good spa and recreational facilities, though additional charges apply for certain amenities.
Value for Money
7.65
Generally good value, though some items in the food offerings felt dry or old.
Food and Beverage
7.15
Mixed reviews; some enjoyed the buffet, while others found it lacking in freshness.
Overall Experience
8.15
Overall pleasant experience with some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious SPA for relaxation and wellness
Rejuvenate with a pampering session at our luxurious SPA, an ideal retreat after a day of exploration in Lund.

Delicious dining options
Indulge in a variety of culinary delights at our on-site restaurant, offering Italian-inspired dishes and mouthwatering burgers prepared with love.

Complimentary amenities for guests
Enjoy complimentary use of our sauna and billiard table, along with helpful recommendations from our friendly staff for activities and dining options in the area.

Book now to experience a blend of comfort and convenience at First Hotel Planetstaden.

Important information:

Please note the age of the children in the Special Requests box when booking.

Please note that entrance to the spa is at a surcharge. Children are allowed each day until 18.00 in the spa. After 18.00 the minimum age is 18.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for SEK 300 per person per night when using an existing bed.
    Children up to and including 12 years old stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3841 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 8.15
T
Tülay couple dk
7
2026-03-14 via Nuitee
L
Lena couple se
10
Mysigt
Pros:

Fantastisk miljö på hela hotellet

2026-03-13 via Nuitee
T
Tine family_with_children dk
8
Skønt og dejligt sted
Pros:

Skænt sted

Cons:

Spa for dyr.
Ville bare gerne der ind en time med min søn. Men for dyrt.
For høj musik i fitness

Lidt pasta eller ris uden sovs til børnene ville være rart.

2026-03-13 via Nuitee
G
Goran extended_group se
7
2026-03-13 via Nuitee
G
graulund family_with_children dk
7
2026-03-12 via Nuitee
D
Daniel couple dk
8
2026-03-12 via Nuitee
L
Linda family_with_children se
6
Förutom spaproblemen bra upplevelse. Väldigt trevligt med pingis, biljard och pilkastning.
Pros:

Bra middag och kvällsmat.

Cons:

Besvikelse i spaet. Mkt problem med skåpen i damernas omklädningsrum, gick inte att låsa/låsa upp. Personal behövde tillkallas 2 ggr.
Översvämning i duschen, söndrigt reglage till duschblandaren, saknades schampoo o duschtvål.
Söndrigt reglage till säng i spaets vilodel. Så upplevelsen blev inte så bra tyvärr.

2026-03-12 via Nuitee
S
Sepic family_with_children se
10
10 av 10
Pros:

Toppen, men lite fattig på utbud. Hade lnskat feukt och gröt. Annars var allt väldigt gott.

Cons:

Parkeringen var väldigt dyr.

2026-03-12 via Nuitee
B
Benny solo_traveller se
10
2026-03-12 via Nuitee
V
Vinícius family_with_children se
10
Every time I go south, I stay here
Pros:

The dinner and breakfast always have good options, the food is always warm and tasty. The family room is huge, well equipped and cleanliness is 10/10.
The hotel location is very good either to visit Lund city center or going to Malmö and Copenhagen.

Cons:

No desserts :(

2026-03-11 via Nuitee
Åsa extended_group se
8
2026-03-11 via Nuitee
I
Ibrahim solo_traveller dk
7
2026-03-10 via Nuitee
D
Dragan couple se
7
Pros:

Fina sängar, tyst i rummet, bra frukost, det finns spa

Cons:

Få parkeringsplatser som tillhör hotellet,

2026-03-09 via Nuitee
P
Pedro extended_group pt
10
Excelente qualidade preço
Pros:

Instalações e regime de meia pensão com água, café e chá incluindo

Cons:

Parque exterior do Hotel pago

2026-03-09 via Nuitee
S
Szilvia solo_traveller se
5
Pros:

The spa area had a very pleasant scent, and there were nice ritual elements in the bathing area, which we appreciated.

Cons:

We were not able to use the spa because we didn’t book a time slot in advance. Unfortunately, we were only informed about this upon arrival.
Dinner was simple, and the selection of meat dishes was quite limited.

2026-03-08 via Nuitee
R
Richard couple de
6
Schönes Zimmer mit vielen Mankos
Pros:

Das Hotel ist extrem auf dem Digitalisierungstrip. QR Code zum Buchen des Frühstücksslots, zum Vorabbeantworten von Fragen, bevor Mitarbeiter gefragt werden sollen, zum Buchen des Slots für das Spa. Digitalisierung ist modern, aber ein persönlicher Touch wäre angemessener und würde dem Gast echte Aufmerksamkeit und Gastfreundlichkeit vermitteln.
Das Spa muss extra bezahlt werden und konnte wegen "Überbelegung" von uns nicht genutzt werden.
Unser Zimmer war groß, das Bett bequem, aber mit 1,40m Breite recht schmal für 2 Erwachsene. Obwohl das Zimmer im 6. Stock lag, war der Straßenlärm sehr deutlich wahrnehmbar.

Fazit: Das nächste Mal würde ich ein anderes Hotel ausprobieren.

Cons:

Siehe oben

2026-03-08 via Nuitee
H
Hanne couple dk
9
Luksus og afslappende
Pros:

Rigelig morgenbuffet - der var et stort udvalg og der blev hele tiden fyldt op. Aftensmadsbuffeten var også fin med en lækker salatbar og et udvalg af gryderetter og kartofler/ris. Venligt personale sørgede diskret for at rydde borde og tørre af, så der hele tiden var lækkert og indbydende. Det var en god ide, at man skulle betale ekstra for ophold i spa-afdelingen - så var den ikke så overrendt. Tværtimod lækker og ren og luksus.

Cons:

Vi kunne have brugt et større udvalg af ost i morgenbuffeten, men ellers var udvalget fint. Vi var der i tre dage, og så havde vi også været igennem salatbaren og aftensmaden.

2026-03-08 via Nuitee
A
Adolfo couple mx
9
Best option I have found during my visits at Lund
Pros:

Meals are fantastic! Games are good options during evenings.

Cons:

Good question.

2026-03-07 via Nuitee
M
Matei Vlad family_with_children se
9
2026-03-07 via Nuitee
C
Cecilia extended_group se
9
2026-03-07 via Nuitee