Hyatt House Boston/Burlington

Hotels
Hyatt House
9 (693 reviews)
2 Van De Graaff Drive , Burlington , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Convenient location
Cons:
Limited breakfast options
Some amenities need improvement
Previous charge for bottled water too high

Categories

Cleanliness
9.39
The reviews consistently mention that the hotel is very clean and well-maintained.
Service
9.36
Staff are described as accommodating, friendly, and kind, enhancing the overall experience.
Location
9.4
Guests appreciate the convenient location close to restaurants and medical facilities.
Room Quality
8.85
Most mentioned rooms are comfortable, although some comment on the age of facilities.
Amenities
8.38
While the amenities are good, there were suggestions for improvements (e.g., better breakfast options).
Value for Money
8.84
General satisfaction with pricing, though some specific charges were deemed excessive.
Food and Beverage
8.39
Breakfast options received mixed feedback; some guests had suggestions for improvement.
Overall Experience
9.36
Guests express high satisfaction and intend to return, indicating an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Luxurious Accommodations
Indulge in the comfort of a spacious room equipped with modern amenities like a flat-screen TV, a full kitchen, and a cozy sofa. The private bathrooms offer convenience with a shower and complimentary toiletries.

Convenient Facilities
Take advantage of the 24-hour fitness centre, outdoor pool, and BBQ facilities during your stay. Benefit from services like the business centre, meeting facilities, and free Wi-Fi access. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore the area with ease, as the hotel is located within walking distance of Northeastern Burlington Campus. Discover fine dining options just a short drive away and popular attractions like Burlington Mall and Pine Meadows Golf Club within a few minutes' drive.

Experience comfort and convenience at Hyatt House Boston/Burlington. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 9, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 693 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jennie family_with_children us
4
Coul have been better
Pros:

Room layout was nice

Cons:

Under construction. Room was extremely hot. Fire alarm went off a midnight!

2026-03-30 via Nuitee
W
Wilfa solo_traveller us
10
Pros:

Friendly staff clean good location.

Cons:

The fire alarm going off falsely. No one told us it was a false alarm. Went off at 11:40 pm. The toilet got clogged them.

2026-03-30 via Nuitee
H
Hamid couple sa
7
2026-03-22 via Nuitee
C
C4314GNoliviag Business
10
The best Hyatt
Pros:

Thank you so much for having me! This was The best Hyatt I have ever stayed at! Front desk had the best customer service I have ever seen. The housekeepers and front desk were so attentive to my every need. I cannot thank you guys enough. God bless you all.

2026-03-14 via Tripadvisor
S
S4056QAalmab NONE
8
Marine mama
Pros:

Room was just remodeled we have stayed here 3 years in a row, they seem to have most of the same staff at the front desk, which is nice one of the employees was very friendly and seemed to remember me from out last trip. Breakfast area is always very neat and clean and someone is always refilling items.

2026-03-10 via Tripadvisor
T
TruthTalker NONE
10
Wonderful in nearly all respects!
Pros:

Convenient to the highway, spotlessly clean, and with the most friendly evening receptionist you are ever likely to meet! The one obvious weakness is the truly uninspiring provided breakfast!

2026-03-03 via Tripadvisor
L
Livingston couple us
8
2026-03-01 via Nuitee
U
un0man Business
8
Clean rooms, well situated hotel near a mall
Pros:

The Hotel is situated near a large mall and has shopping and restaurants nearby. Access to the interstate is also very good. The rooms were clean and well kept and I requested housekeeping service on a daily basis - did not have to remind them, my room was cleaned and linen was changed each and every day for the 4 days that I was there. Breakfast is complementary and is fine - a little bit of the same every day. The room I stayed at had a kitchenette and a refrigerator / microwave and a sitting room as well. The staff were friendly and attentive and all in all it was a good stay. Will definitely go back.

2026-02-20 via Tripadvisor
N
NotTheOneOrTheTwo Solo travel Bermuda
10
Christina's amazing personality :)
Pros:

Christina was an absolute angel and gem during my stay (I'm still here, but did not want to leave without giving her her flowers first). I was not in the greatest mood when i arrived at the hotel, but when i arrived she made me feel understood, heard, she was attentive and her bubbly personality made my stay better. I wish you all the best Christina! Keep being you! You are a star! ~ your friend who likes her privacy ;) ~D

2026-02-08 via Tripadvisor
L
lonnab21 Business
10
Excellent
Pros:

The general managers and the staff went above and beyond our expectations. We had a large group that came in during a blizzard and they were very accommodating with all of the reservation changes. They also provided snacks/food in the evening and allowed us to use the Guest House to host a small gathering.

2026-01-30 via Tripadvisor
S
sarahdY4022FS NONE
6
True 3 Star
Pros:

- uncomfortable bed
- first room they put us in reeked of mold
- second room, the heat/ac didn't work and the vent was leaking water
- was supposed to have "conference room" - it was an island with two chairs - not really extra space

* Ladies at front desk were very kind
* Breakfast was okay - coffee was not
* It was clean!

2026-01-29 via Tripadvisor
P
PriMartinski family_with_children br
8
2026-01-21 via Nuitee
D
Danilys couple us
10
2026-01-20 via Nuitee
J
Jennifer family_with_children us
9
2026-01-20 via Nuitee
A
Alyssa couple us
8
2026-01-19 via Nuitee
W
Waqas L extended_group us
1
Pros:

To much disturbance

2026-01-19 via Nuitee
A
Anita couple bm
9
2026-01-19 via Nuitee
J
Justino couple us
10
2026-01-19 via Nuitee
E
Erika couple us
10
Comfortable, cozy, convenient.
Pros:

When checking in we had a warmth welcome. The lady was amazing very kind to us, she made sure we had everything we needed. Thank you!

Cons:

Bacon is bad, please get better bacon also pancakes please, my husband wanted didn't served them we've had stayed 5 nights. Hopefully on our next visit bacon will be better, also pancakes please.

2026-01-19 via Nuitee
D
Diane family_with_children us
8
Very pleasant and comfortable stay.
Pros:

Our room was very comfortable and well designed with plenty of places to unpack and store your personal items. Wonderful large shower with no slip mat. Very nice hot breakfast with a pleasant dining area. Location was close to dining and shopping choices. Also close to the highway.😊

Cons:

Would have been nice if the pool was indoors. Also, it’s a large hotel and getting to your room can be a long walk and a little directionally confusing.

2026-01-19 via Nuitee