Holiday Inn Express Hotel & Suites Grove City by IHG

Hotels
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Holiday Inn Express
8.6 (325 reviews)
3951 Jackpot Road , Grove City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Bad smell in room
Minor cleanliness issues

Categories

Cleanliness
7.74
Multiple mentions of bad odors and cleanliness issues, including stained sheets.
Service
9.21
Staff were friendly, accommodating and helpful in various reviews.
Location
8.75
Generally praised for its location, though some comments indicated it could be improved.
Room Quality
8.2
Good overall room experience but complaints about odors and furnishings showing age.
Amenities
8.73
Positive remarks about breakfast and available amenities, but some comments on noise.
Value for Money
8.69
Perceived as good value relative to the experience described by guests.
Food and Beverage
8.74
Breakfast received positive feedback for quality and convenience.
Overall Experience
8.71
Overall enjoyment reported despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:05

Property Description

Indulge in Comfort and Convenience

Relax and Rejuvenate: Enjoy a refreshing dip in our indoor pool or stay active in the fitness room. Our bright and cozy guest rooms with free Wi-Fi provide the perfect retreat after a long day of travel.

Stay Connected and Productive: Take advantage of the cable TV, coffee-making facilities, and business center services during your stay. Our warm and inviting rooms with wood furniture offer a relaxing atmosphere for work or leisure.

Explore and Experience: Conveniently located near Port Columbus International Airport, our hotel is a short drive from popular attractions like the Columbus Zoo and Aquarium and the Cosi Science Center. Book your stay at Holiday Inn Express Hotel & Suites Grove City for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 325 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
S
Sherry Lynn • family_with_children • us
8
Pros:

The lady who checked us in was nice

Cons:

No handicapped room for person with broken femur needed a walk in shower

2026-04-06 • via Nuitee
C
ChristopherS5134 • Solo travel
8
Great stay in Grove City
Pros:

Wonderful stay at this Holiday Inn Express. Quick drive to downtown Columbus, but far enough away to be quiet and out of the way. Staff was friendly and helpful. Rooms and property were up to date and clean / well taken care off. Solid breakfast options. Pool and fitness room were nice. Lots of parking. Would happily stay here again.

2026-03-30 • via Tripadvisor
J
Justin • extended_group • us
9
2026-03-11 • via Nuitee
S
sandy • solo_traveller • us
9
It was a very nice overnight stay.
Pros:

Property was clean and nice. Staff was very friendly and helpful. Hotel was close to food and shopping areas. We were there for activities at the high school and location was great for that.

2026-03-05 • via Nuitee
R
Reed • solo_traveller • us
10
Rachel at the front desk was very nice. It was a quiet comfortable stay
Pros:

It was clean and staff was nice also close shopping center

Cons:

The cleanliness

2026-03-03 • via Nuitee
L
Linerguy • Couples • United States
10
Very positive, pleasant experience.
Pros:

Made a last minute booking on Priceline, and we couldn't have been happier. Check in was a breeze, and our room was clean and comfortable. Yes, it's an older property, but for the most part it's in excellent condition. The bed was nice, and the bed linen was of a high quality. We had to be on the road very early the next day, and thanks to breakfast starting at 6 a.m., we were able to eat before heading out. While breakfast was typical for a hotel at this price point, everything was fresh, and hot food was, well, hot. I was intrigued by the conveyor belt pancake maker...first time seeing one of those.

The only suggestion I would make would be to add a few hooks in the bathroom. That said, for $103 a night, including breakfast, it's more than a deal. Had we eaten breakfast on the road, it would cost around $20, which makes what we paid an even more greater value.

2026-02-16 • via Tripadvisor
E
Erin • couple • us
10
We'll be back
Pros:

Staff was exceptional. She went above expectations to ensure a safe & comfortable stay.

2026-01-25 • via Nuitee
J
Jon • couple • us
8
2026-01-21 • via Nuitee
N
Nick • couple • us
9
2026-01-20 • via Nuitee
A
Amberlee • couple • us
10
I loved the location, staff was friendly and helpful and very clean place to stay.
Pros:

Very clean

Cons:

The bed was kinda springy.

2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
6
Pros:

Friendly staff and location

Cons:

Advertised as queen beds but we're definitely doubles. Breakfast wasn't fully operational one day.

2026-01-19 • via Nuitee
R
Ronald • couple • us
9
Good staff clean room great breakfast
Pros:

The breakfast was great

Cons:

As always I would have liked it to be a little cheaper

2026-01-15 • via Nuitee
S
Sarah • family_with_children • us
10
Wonderful
Pros:

Everything down to the staff and location was wonderful best hotel stay we have had yet.

2026-01-12 • via Nuitee
F
fernando • family_with_children • us
1
2025-12-22 • via Nuitee
G
Gabriel • couple • us
10
2025-12-16 • via Nuitee
S
Stacia • family_with_children • us
10
Pros:

Pillows were so soft !

Cons:

Room had a bad smell

2025-12-14 • via Nuitee
J
John • family_with_children • us
9
2025-12-03 • via Nuitee
T
Tamerra • solo_traveller • us
8
2025-11-28 • via Nuitee
J
Joshua Honestraj • family_with_children • us
10
Excellent
Pros:

Staff were very friendly and very accommodating. Answered all questions patiently.

Cons:

I don’t notice any.

2025-11-24 • via Nuitee
N
Nancy • couple • us
10
Very nice
Pros:

Great presentation, food good. Excellent coffee

Cons:

Location small should be expanded

2025-11-23 • via Nuitee