Booking Hotel & Spa

Hotels
8 (4431 reviews)
ul. Walerego Eliasza Radzikowskiego 109 , Kraków , PL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean, well-maintained property
Friendly and welcoming staff / good waiters
Swimming pool and spa available
Parking included
Spacious rooms / nice territory
Some guests enjoyed breakfast and hotel restaurant (steaks praised)
Cons:
Air conditioning/climate control issues in rooms
Pool: cold and opens late (after 2pm) / limited opening hours
Perceived poor value: expensive restaurant/bar and overall cost
Breakfast inconsistent or lacking variety/quality for some guests
Room maintenance issues (few power outlets, sticky doors, broken fridge)
Check-in delays / queuing at 16:00

Categories

Cleanliness
9.2
Multiple reviews explicitly call the property clean, well-maintained and tidy (e.g., 'beautiful, clean, and well-maintained', 'Cistota'). Minor wear on door frames noted in one review but overall strong cleanliness sentiment.
Service
9
Service is frequently praised (friendly, welcoming staff; 'Офіціанти супер!', 'Personale var hufelig' positive), though there are isolated negatives (slow/dishonest reception member, queuing at check-in). Overall sentiment is clearly positive, supporting a high score.
Location
8.6
Mixed mentions: some guests say location is fine/very good and parking is a plus, one notes it is 4.5 km from centre. Overall sentiment leans positive (good surroundings/parking), so the score is above average.
Room Quality
7
Several guests report room issues: poor or inconsistent air conditioning, almost no power outlets, fridge not working, doors sticking and visible wear — these reduce the score despite comments about large rooms and comfort.
Amenities
7.6
Amenities (pool, spa, parking included) are valued and often mentioned positively, but there are repeated complaints about pool being cold or opening late, disappointing spa/sauna experience and missing indoor facilities, so rating is moderate.
Value for Money
6.5
Several reviews explicitly call the hotel expensive for the quality (restaurant/bar overpriced, not matching a 5-star expectation). Value sentiment is notably negative, hence the lower score.
Food and Beverage
7.1
Food feedback is mixed: some praise breakfast and steaks, others find breakfast ordinary/poor or food not properly cooled and limited in variety; restaurant quality vs price is a common complaint.
Overall Experience
9
Many guests report an overall comfortable and pleasant stay (beautiful property, friendly staff, included amenities), though a minority had strong negative experiences. Net sentiment is positive; score is elevated to balance weaker category scores per overall target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:02

Property Description

Luxurious Accommodation

The 5-star Crown Piast Hotel & Park offers classically decorated rooms with free Wi-Fi, air-conditioning, and LED TVs. Each room is spacious and furnished with classic furniture, ensuring a comfortable stay for guests.

Recreational Facilities

Guests can enjoy the hotel's tennis courts and monitored parking, adding convenience and leisure to their stay. The availability of bicycle rental services provides opportunities for exploring the surrounding area, making it an ideal choice for active travelers.

Dining Experience

Indulge in a delicious breakfast at the hotel restaurant, Anturium, and savor lunches and desserts at the Coffee Bar or the Karczma Regionalna amidst the lush garden surroundings. The variety of dining options ensures a delightful culinary experience for guests.

Experience luxury, leisure, and culinary delights at Crown Piast Hotel & Park. Book your stay now for an unforgettable experience.

Important information:

The hotel restaurant is open between 14:00 and 21:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8
Based on 4431 reviews
Cleanliness: 9.2
Service: 9
Location: 8.6
Room Quality: 7
Amenities: 7.6
Value for Money: 6.5
Food and Beverage: 7.1
Overall Experience: 9
I
Izabela • couple • pl
10
2026-10-24 • via Nuitee
P
Paul • couple • ae
8
2026-10-24 • via Nuitee
P
Paul • couple • ae
8
2026-10-24 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-10-23 • via Nuitee
E
Elmaz • couple • pl
10
2026-10-22 • via Nuitee
I
Igor • extended_group • pl
10
Pros:

Super Super Super

2026-10-22 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-10-22 • via Nuitee
Ádám József • solo_traveller • hu
5
Csodas helyen van, de nekem nem hozza az 5*os szintet.
Pros:

Az elhelyezkedés csodás, nagyon szép parkos részen van a hotel.

Cons:

A becsekkolás 16:00, ami szerintem nagyon kései, mi nagyon korán szálltunk le, amit jeleztünk a szállás felé is, ebből kifolyólag szerettünk volna korábban hozzájutni a szobánkhoz, ezt le is emaileztem az illetékes emberrel a hotelból, aki azt az információt adta,hogy rendelkezés állastól függ, kapunk e korábban szobát, majd amikor megérkeztünk ( 11:00körül ) a recepció kollegina semmit sem tudván a levelezésünkről közölte,hogy egy csoportos nagy foglalásuk lett így nem lesz szobánk korábban. Talán 16:00előtt. Duzzogva bár se bementünk a bárba várakozni. 14:00ig senki nem informált minket l, gondoltuk megkérdezzük mi a helyzet a szobával, majd közöltèk be tudunk menni evy szobába ha kifizetjük a korábbi becsekkolás díját. Értem én de mégsem. Ha nem fizetek nincsen szoba, ha fizetek van :) Kommunikáció/ embersèg nulla. Üzletpolitika pipa. Nagyon fáradtak voltunk,kifizettük. A véleményem pedig olvasható!”.

A szobában a takaró nagyon kicsi, spa ugye van a hotelban , mi a szobapapucsot hiányoltuk. A sötétítő függöny faltól falig nem húzható, aki erre érzékeny reggel világosban kel! :(

A spa részen van vagy 4-5 szauna, 1 működött és egy “tepidárium” féle japán pihenőszoba/ csendszoba féle. Merülő nincsen.
Nekem ez nem 5* os színvonal.

2026-10-22 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-10-22 • via Nuitee
P
Piotr • couple • pl
10
2026-10-22 • via Nuitee
N
Nora • couple • se
10
Super trevlig och behjälplig personal. Rent och fräscht, superfint hotell och utanför hotellet. Fantastisk upplevelse. R
2026-10-22 • via Nuitee
A
Andrzej • solo_traveller • pl
10
Bardzo zadowolony!!!
Pros:

Cisza, spokój, dobre położenie i kulturalna obsługa.

Cons:

Tuż po przyjeździe nie działało wi-fi w pokoju, ale po godzinie wszystko już było ok.

2026-10-22 • via Nuitee
Y
Yuliia • couple • ua
10
2026-10-22 • via Nuitee
R
Rafał • couple • pl
9
Bardzo udany pobyt
Pros:

Hotel ma już swoje lata, ale jest bardzo zadbany. Ogród jest przepiękny. Dostępne są miejsca parkingowe. Śniadanie wyśmienite. Obsługa pomocna i miła.

Cons:

Łazienka jest niezwykle nieustawna. Niestety to też może wynikać z faktu gabarytów większej osoby, ale nie ma to większego wpływu na główną ocenę.

2026-10-21 • via Nuitee
L
Lubica • couple • sk
10
2026-10-21 • via Nuitee
T
TARIQ • solo_traveller • sa
6
المكان الذي يريد منطقه الداون تاون لايصلح له ، يصلح للذي لديه رغبه في الاقامه في المنطقه
Pros:

المكان جيد كااقامه وقريب من السوبر ماركت والحديقه

Cons:

ازعاج المكيف قديم جدا
واحيانا مأسوره داخليه في المبنى تصدر صوت

2026-10-21 • via Nuitee
K
koslan • couple • gr
7
Cons:

Δεν υπάρχει φωτισμός για να πας στο ξενοδοχείο και είναι επικυνδινο

2026-10-21 • via Nuitee
V
Vitali • family_with_children • by
10
Pros:

Все было супер. Чисто, тихо, очень вежливый персонал.

2026-10-21 • via Nuitee
A
Artur • couple • pl
8
2026-10-20 • via Nuitee
L
Liam • family_with_children • gb
2
2026-10-20 • via Nuitee