Booking Hotel & Spa

Hotels
•
Independent
7.8 (78 reviews)
Radzikowskiego 109, Kraków, Lesser Poland, 31-342 , Kraków , PL
48-12-6832600

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Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Comfortable parking
Convenient location for drivers
Cons:
Lack of English TV Channels
Dated furniture

Categories

Cleanliness
7.19
No English TV Channels expected that of a 5 star hotel.
Service
8.16
Standard quality for this hotel tier.
Location
8.2
Standard quality for this hotel tier.
Room Quality
7.65
The furniture is a bit dated but it is comfortable.
Amenities
8.18
Internal parking, perfect for those traveling by car or motorcycle.
Value for Money
7.64
Standard quality for this hotel tier.
Food and Beverage
7.69
Standard quality for this hotel tier.
Overall Experience
7.66
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:49

Property Description

Welcome to Booking Hotel Crown Piast & Spa, where elegance meets comfort in the heart of Kraków.

Relax and Rejuvenate
Take advantage of our outdoor tennis court or unwind on our terrace and garden, offering a serene escape from the bustling city. Enjoy complimentary Wi-Fi and concierge services that cater to your every need.

Culinary Delights
Satisfy your appetite with exquisite Middle Eastern cuisine at Anturium, where you can dine alfresco amidst the garden views. Our café also serves enticing snacks and refreshing drinks at the bar/lounge.

Convenient Amenities
Our well-equipped business center, roundtrip airport shuttle service, and event facilities make it perfect for both leisure and corporate travelers. Enjoy contemporary rooms featuring kitchenettes, flat-screen TVs, and a host of conveniences for your comfort.

Experience the best of Kraków; book your stay with us today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 78 reviews
Cleanliness: 7.19
Service: 8.16
Location: 8.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 7.66
K
kudos
6
Pros:

No English TV Channels expected that of a 5 star hotel.

2025-09-25 • via Nuitee
P
Paola
8
Moquette dappertutto.
Pros:

I mobili sono un po' datato,ma è comodo il park interno,perfetto per chi è in macchina e in moto.

2025-08-17 • via Nuitee
T
Tiziana
6
Pros:

We hadden twee kamers geboekt, maar helaas lagen deze niet naast elkaar. 1 kamer op het gelijkvloers en de andere op de 2de verdieping. Bij aankomst deed de receptioniste geen enkele moeite om ons tegemoet te komen en kwam bovendien onvriendelijk over. Gelukkig was een ander personeelslid wél vriendelijk en behulpzaam, maar toch wilde ze deze niet omboeken.

De spa was gesloten tijdens ons verblijf, wat teleurstellend was aangezien dit een van de redenen was waarom we voor dit hotel kozen. Ook het ontbijt voldeed niet aan de verwachtingen van een vijfsterrenhotel, en hetzelfde geldt voor de kamers.

Over het algemeen voldeed het verblijf niet aan onze verwachtingen.

2025-05-04 • via Nuitee
S
Stephanie
10
Pros:

Great central location

2025-01-11 • via Nuitee
K
Kristian
10
Pros:

Great

2024-12-29 • via Nuitee
S
shirley
10
Pros:

Very nice

2024-08-12 • via Nuitee
A
Alisa • family
10
Pros:

Quiet property out of the city center. Would be much better if spa was open.

2024-08-05 • via Nuitee
T
timo
8
two night in Krakow
Pros:

Clean nice hotel with beautiful garden.
from hotel is easy to go Krakow centrum not too far a way
Hopeful the spa will work one day because then the hotel would be five stars

2023-05-22 • via Nuitee
G
Guido • friends
8
Pros:

Das Hotel ist ingesamt etwas in die Jahre gekommen. Das Personal scheint manchmal etwas überfordert. Die Karten als Zimmerschlüssel funktionieren nur selten, so dass man fast täglich die Karten neu codieren lassen muss um ins Zimmer zu kommen. Das Frühstück ist für ein 5 Sterne Hotel nicht angemessen aber ausreichend.
Bis in die Innenstadt ist es relativ weit.
Für eine Anfahrt mit dem Auto von der Autobahn kommend ist es ideal gelegen.

2022-09-12 • via Nuitee
M
Magdalena • partner
10
Pros:

Most beautiful hotel around Krakow. perfect location and if you looking to relax - this is the place to be.

2022-04-26 • via Nuitee
G
Gerrit
8
Fijn hotel
Pros:

Fijn hotel aan de rand van de stad, klein minpuntje is het pas om 16.00 uur inchecken.

2021-08-03 • via Nuitee
V
Verified traveler
10
Pros:

flott annlegg. Fantastisk betjening anbefales. Frokost noe sparsom til å være hotellfrokost

2021-08-03 • via Nuitee
V
Verified traveler • partner
8
Pros:

Bra kund service och stort och prisvärd rum ej långt ifrån centrum.

2019-10-21 • via Nuitee
P
philippe
6
Dernier recours
Pros:

Hôtel ne méritant pas 5 étoiles...

2019-09-29 • via Nuitee
V
Verified traveler • friends
10
Pros:

Amazing spa in the basement (6 different kinds of sauna and pool). Very helpful staff. Breakfast was excellent and the garden area was beautiful. Very easy to organize cheap taxis to the center.

2019-08-25 • via Nuitee
H
Hari
8
Pros:

Breakfast food selection was great but most fresh items were not covered which resulted in multiple flies sitting on food. The hotel is very comfortable but some areas look like they could use refurbishment, especially carpets. Gym equipment a bit outdated and squeeky. Very nice and well maintained garden behind the hotel.

2019-06-12 • via Nuitee
M
M
6
Pros:

Located far away from the city center with not much around it and nothing to walk to. My other issue probably varies by room but in my room it was difficult to use the toilet in the bathroom because a sink counter extended too far directly in front of it.

2019-04-13 • via Nuitee
A
ALFRED
8
Pros:

It was very good. Service in restaurant in the morning is wanting.

2018-12-10 • via Nuitee
C
Catharina
4
Onpersoonlijk groot hotel
Pros:

Groot hotel aan de rand van een prachtige stad
De bedden waren goed
De kamer en badkamer schoon maar de gangen somber en gedateerd
Het ontbijt was veel en ok maar geen 5 Sterren

2018-09-17 • via Nuitee
S
SERGIO
6
Deberían recategorizar este hotel
Pros:

No es un hotel 5 estrellas. Igual la relación costo/producto es correcta

2018-08-29 • via Nuitee