Extended Stay America Suites - Waco - Woodway

Hotels
•
Extended Stay America Suites
7 (717 reviews)
5903 Woodway Dr. , Waco , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location
Staff kindness
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
5.46
Multiple reviews mentioned that the hotel felt dirty and unclean.
Service
8.43
Guests commented on the kindness and helpfulness of the staff during their stay.
Location
8.97
The location was frequently mentioned positively for its convenience.
Room Quality
6.42
Several issues with rooms, specifically lack of cleanliness and outdated facilities.
Amenities
5.45
Guests reported a lack of basic amenities like toiletries and clean towels.
Value for Money
7.41
Reviews suggested mixed feelings about value for the price, noting a low cost but high issues.
Food and Beverage
6.46
Limited food options and negative comments about breakfast.
Overall Experience
7.43
Overall sentiments were mixed, with emphasis on good service overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:48

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Waco, perfect for longer stays and home-cooked meals.

Complimentary Amenities
Start your day right with a grab-and-go breakfast, take advantage of free WiFi and parking, and enjoy the convenience of weekly housekeeping and free local phone calls during your stay.

Nearby Attractions
Explore popular attractions such as Cameron Park Zoo, Texas Rangers Museum, and Baylor University, all located conveniently close to the hotel. Don't forget to visit Magnolia Market Silos just a short distance away.

Book your stay at Extended Stay America - Waco - Woodway now for a comfortable and convenient experience!

Important information:

Please note that only housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 717 reviews
Cleanliness: 5.46
Service: 8.43
Location: 8.97
Room Quality: 6.42
Amenities: 5.45
Value for Money: 7.41
Food and Beverage: 6.46
Overall Experience: 7.43
J
Javier • family_with_children • us
8
2026-03-27 • via Nuitee
K
KristeenaMarie • family_with_children • us
2
The listing said one thing.... I got something completely different.
Pros:

I liked that fact the shower had hot water. That's about the only thing that wasn't a disappointment. Definitely more things I didn't like then I did.

Cons:

The listing I booked from said it offered "very good breakfast" that was the only reason we decided on it. All the other listing for that area and price said "free breakfast." They breakfast was nothing more then gross coffee and was "grab & go" style (granola bars & instant plain oatmeal). The lady that checked us in told us we can get clean towels anytime we need them as long as we bring the old ones down, a few hours later I took the towels we had used downstairs and the same lady gave me an attitude about "if I even have any rite now," and treated me like I was inconveniencing her. She went from nice and helpful to rude and snippy. The lady's on the the night shift were more pleasant. They were helpful considering I had to go back downstairs to get my room key redone EVERY TIME I need to get in my room. The location was not pedestrian friendly. They didn't even give u coffee in our room. They had no complimenty shampoo or conditioner. The windows only opened about 2 inches. Inside the elevator smelled like the motor or belt was burning (I was glad we were only on the 2nd floor). The parking lot had numerous piles of cigarette buttes. Not even the house keeping lady's we smiling or friendly.

2026-03-26 • via Nuitee
T
Tracy • family_with_children • us
3
Pros:

Room looked clean and front desk staff was very nice.

Cons:

No Breakfast like advertised, T.V remote didn't work. A/C sounded terrible and it didn't get cold enough in the room. Curton over the windows was broken and we were afraid to move it thinking it would fall down. Bath tub looked terrible coding was pealing off the tub.

2026-03-26 • via Nuitee
S
Sandra • extended_group • us
10
Fantastic place
Pros:

Location, stay, got married!

Cons:

Nothing

2026-03-23 • via Nuitee
L
Lakesha • family_with_children • us
5
2026-03-23 • via Nuitee
M
Makayla • couple • us
8
2026-03-23 • via Nuitee
J
jodi • couple • us
5
It was decent.
Pros:

It was close to the activities that we were doing.

Cons:

The bed was hard and sunk in the middle. The bathroom wasn’t very clean, there was hair.

2026-03-22 • via Nuitee
L
LaJazmine • family_with_children • us
10
2026-03-19 • via Nuitee
D
Debra Nelson • family_with_children • us
6
Great location and friendly/helpful staff.
Pros:

The front desk staff was friendly and helpful (they accommodated my smell sensitivity and there were no heavy perfumes/deodorizers in the room). The breakfast bar was nice. The mattresses were comfortable.

Cons:

The springs on the beds were loud & squeaky. The tub had been refinished and it was cracking/peeling (we didn't shower). The edging trim on the formica kitchen counter was falling off. The sound insulation in the ceiling was non-existent. It sounded like an elephant was stomping on the floor above us. Really, the updating on this hotel room was just cheaply and shoddily done.

2026-03-18 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

I really loved Jiji she was so welcoming and attentive.

2026-03-16 • via Nuitee
A
Amanda • couple • us
10
Amazing place to stay.
Pros:

It was a great place to stay.

2026-03-15 • via Nuitee
R
Ronald • solo_traveller • us
1
Terrible!!
Pros:

On1st floor

Cons:

Loud noises from floor banging from above to constant
Car alarms. No water pressure in shower. Took forever to wash soap out of my hair!

2026-03-15 • via Nuitee
J
Javier • family_with_children • us
8
2026-03-14 • via Nuitee
J
Javier • family_with_children • us
9
2026-03-14 • via Nuitee
I
Immicke • family_with_children • us
8
Pros:

The staff was really nice and respectful and helpful

2026-03-09 • via Nuitee
S
Summer • couple • us
1
Never again.. and would not recommend.
Pros:

The people were nice.

Cons:

Everything. They say you get kitchen amenities but they “don’t have” any to give you.

Then they had no cold water to have a bath for my babies. And didn’t have a bath plug.

The door doesn’t lock.

The room was dirty.

2026-03-08 • via Nuitee
H
Hayes • couple • us
9
2026-03-08 • via Nuitee
B
Bryan • couple • us
4
Pros:

The staff

Cons:

Rooms smelled like smoke, mold in the shower, shower was cracking

2026-03-07 • via Nuitee
M
Madison • solo_traveller • us
9
Great for what you pay for:)
Pros:

Great location in terms of proximity to my work, the grocery store, and downtown.

Cons:

Meh, it smelled a little funky sometimes but I think that’s the smoking.

2026-03-06 • via Nuitee
C
Cobbs • couple • us
10
THE WHOLE TIME I WAS THERE IT WAS REALLY GREAT.
Pros:

STAFF WAS GREAT EVERYONE I MEET, MRS. GIGI, MRS. DIANE, MRS. HARMONY, MRS. VONE, AND MR. JAMAL AND SEVERAL OTHERS I COULD NOT REMEMBER THERE NAMES, EVEN THE MANTAINENCE MAN, EVERYONE SHOWED US GREAT CUSTOMER SERVICES AND GREAT HOSPITALITY. THANKS GUYS PLEASE KEEP UP THE GREAT WORK.

Cons:

N/A

2026-02-27 • via Nuitee