Charlesmark Hotel

Hotels
8.2 (1577 reviews)
655 Boylston Street , Boston , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Complimentary breakfast
Cons:
Rooms are small
Weak water pressure
Stained carpets

Categories

Cleanliness
7.7
Some negative comments regarding the cleanliness and upkeep, such as stained carpets.
Service
8.7
Most reviews noted friendly and helpful staff.
Location
9.2
Highly praised central location near transportation and attractions.
Room Quality
7.2
Frequent mentions of rooms being small and not very aesthetically pleasing.
Amenities
8.2
Basic amenities available, though some expectations were unmet.
Value for Money
7.7
Some reviewers felt the value was lacking given the room quality.
Food and Beverage
8.7
Appreciated complimentary breakfast options.
Overall Experience
8.2
Mixed experiences, but location and service helped balance the shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:58

Property Description

Central Location at Copley Square
Located in Boston's Back Bay neighborhood, Charlesmark Hotel offers a prime spot at Copley Square, directly across from the Boston Public Library and Copley subway station. The Hynes Convention Center is just a short walk away, making it a convenient choice for both leisure and business travelers.

Complimentary Gourmet Coffee and Pastries
Start your day right with a complimentary cup of gourmet regular coffee paired with a freshly baked pastry or bagel from the onsite café. A perfect way to fuel up before exploring the vibrant city of Boston.

Cozy Guest Rooms with Modern Amenities
Relax in comfort in the well-equipped guest rooms featuring cable TV, DVD players, free Wi-Fi, and private bathrooms with walk-in showers. Enjoy a cozy stay with all the modern conveniences at Charlesmark Hotel.

Book your stay at Charlesmark Hotel today for a memorable experience in the heart of Boston's historic Back Bay neighborhood.

Important information:

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.2
Based on 1577 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
M
Mehves Ece • solo_traveller • tr
7
Genellikle iyiydi
Pros:

Kahvaltıda daha fazla çeşit olabilirdi.

Cons:

Odada çay ve kahve içme imkanı olabilirdi.

2026-05-30 • via Nuitee
K
Kate • couple • us
8
Quiet, comfort and great local!
Pros:

Loved the location, easy walking to tons of local hot spots. The VHS player in the room was confusing until we found the FREE VIDEOS!!! So much fun revisiting an old favorite after an exciting day in Boston. The staff was also extremely helpful and went out of their way to be accommodating. The restaurant attached also offers a discount.

Cons:

I though I wouldn’t like a window facing a wall, but it was sooo quiet, I didn’t even know I was sleeping in the city.

2026-05-29 • via Nuitee
I
Iva • solo_traveller • cz
8
2026-05-29 • via Nuitee
K
Katie • family_with_children • us
8
Pros:

We loved the location and the service!! The staff was friendly, and having the discounted parking nearby helped as well.

Cons:

The only thing we didn't like was the size of the room. The website made it look like they were a little bigger than what we actually had. Still a good place, we just thought we would have more space in our room.

2026-05-28 • via Nuitee
M
Mercedes • couple • ar
10
2026-05-25 • via Nuitee
D
Dibusz • family_with_children • fr
10
Nous reviendrons !
Pros:

Le personnel est très agréable. La chambre est propre et le lit confortable. L'emplacement est vraiment au coeur de la ville, proche du subway et des transports.

Cons:

Le table du petit déjeuner offert aurait pu être davantage fourni en céréales + lait. Merci pour le café et fruits :)

2026-05-25 • via Nuitee
M
Mercedes • couple • ar
10
.
Pros:

.

Cons:

.

2026-05-25 • via Nuitee
H
Helen • solo_traveller • us
10
Pleasant stay
Pros:

Perfect location! Very comfortable bed and the manager is REALLY helpful!

Cons:

Everything was OK! Will definitely stay here next time I am in Boston

2026-05-24 • via Nuitee
A
annikahurwitt • solo_traveller • us
7
Clean, comfortable, affordable in a great location
Pros:

Price, location, and a quiet and decent room

Cons:

The rooms are very small, but that's why the price is so good

2026-05-23 • via Nuitee
T
TFSlav • solo_traveller • ie
7
Location great, but pricey for what you get.
Pros:

The location was excellent.

Cons:

I very rarely write any reviews, however on this occasion need to mention a few aspects, considering price of the stay.
Complimentary coffee (no tea) comes from a flask with either a donut or croissant (no butter).
No refreshments in the room.
Towels changed daily, but no other room service performed.
The $300 hold that was put on my Card for 'incidentals'.
The room was OK, except one of the window blinds could not be adjusted as it was broken.
The fridge was 6ft up on a shelf, so basically not really accessible.
One bedside light was temperamental about coming on.
Lighting in the bathroom is old and not great.
And view out the window was poor.

2026-05-21 • via Nuitee
M
Maria • couple • de
1
Not good enough for the price
Pros:

Very nice staff and great location

Cons:

…but the room was extremely small and completely worn out. Also the bed was small, definitely not for 2 people.

2026-05-20 • via Nuitee
M
Mary • couple • us
6
2026-05-19 • via Nuitee
R
Rakesh • couple • in
7
Pros:

Extremely Good Location

Cons:

Breakfast should be inclusive with having at least 3 snacks plus tea & coffee.

2026-05-19 • via Nuitee
B
Berczely • family_with_children • es
7
Pros:

Very friendly staff at reception. But housekeeping not up to standards

Cons:

Housekeeping (limpieza habitaciones, hacer camas)

2026-05-18 • via Nuitee
E
Enzo • couple • br
9
2026-05-17 • via Nuitee
D
David • couple • us
10
2026-05-17 • via Nuitee
J
Jesse • solo_traveller • us
9
2026-05-16 • via Nuitee
B
Brittany • couple • us
9
Pros:

Staff, location

Cons:

Can hear side and upper neighbors quite a bit. Squeaky floor boards from upstairs was very loud.

2026-05-11 • via Nuitee
H
Hugo • solo_traveller • nl
7
Great location, friendly staff, ok for a day, not for 5 nights.
Pros:

Location, staff super friendly, clean

Cons:

The noise levels (garbage trucks at 03:00 am), the smells from the kitchen (6-10 pm), the bed was very small,

2026-05-09 • via Nuitee
M
Milka • couple • gb
10
Everything was very good and probably the best price in Boston for similar.
Pros:

The property was extremely clean. Position was excellent. transport two minutes away. Newbury Street parallel and Boston Library in front.

Cons:

Lighting was quite dim.

2026-05-08 • via Nuitee