Charlesmark Hotel

Hotels
8.2 (1523 reviews)
655 Boylston Street , Boston , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Complimentary breakfast
Cons:
Rooms are small
Weak water pressure
Stained carpets

Categories

Cleanliness
7.7
Some negative comments regarding the cleanliness and upkeep, such as stained carpets.
Service
8.7
Most reviews noted friendly and helpful staff.
Location
9.2
Highly praised central location near transportation and attractions.
Room Quality
7.2
Frequent mentions of rooms being small and not very aesthetically pleasing.
Amenities
8.2
Basic amenities available, though some expectations were unmet.
Value for Money
7.7
Some reviewers felt the value was lacking given the room quality.
Food and Beverage
8.7
Appreciated complimentary breakfast options.
Overall Experience
8.2
Mixed experiences, but location and service helped balance the shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:58

Property Description

Central Location at Copley Square
Located in Boston's Back Bay neighborhood, Charlesmark Hotel offers a prime spot at Copley Square, directly across from the Boston Public Library and Copley subway station. The Hynes Convention Center is just a short walk away, making it a convenient choice for both leisure and business travelers.

Complimentary Gourmet Coffee and Pastries
Start your day right with a complimentary cup of gourmet regular coffee paired with a freshly baked pastry or bagel from the onsite café. A perfect way to fuel up before exploring the vibrant city of Boston.

Cozy Guest Rooms with Modern Amenities
Relax in comfort in the well-equipped guest rooms featuring cable TV, DVD players, free Wi-Fi, and private bathrooms with walk-in showers. Enjoy a cozy stay with all the modern conveniences at Charlesmark Hotel.

Book your stay at Charlesmark Hotel today for a memorable experience in the heart of Boston's historic Back Bay neighborhood.

Important information:

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.2
Based on 1523 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
L
Lopez • couple • us
10
2026-04-14 • via Nuitee
A
Avetisyan • solo_traveller • am
10
2026-04-12 • via Nuitee
S
stephanie • family_with_children • us
8
Pros:

Location, cleanliness

Cons:

You should make guests aware that the marathon stage is being built 24/7 right outside their windows. Disclosure should have been mandatory.

2026-04-11 • via Nuitee
A
Amanda • family_with_children • us
9
Lovely. We will be back!
Pros:

My family has stayed in this hotel a few times now and appreciate the friendly staff, location, and uniqueness of the building. We also love Cafe Landwer and dined there many times, using our hotel guest discount.

Cons:

As a boutique hotel, the rooms are a bit small, but manageable.

2026-04-11 • via Nuitee
L
Laura Marker • solo_traveller • us
8
2026-04-11 • via Nuitee
J
Jesica • couple • ar
7
Bien
Pros:

Ubicación excelente
El restaurante de abajo excelente y suma mucho a la estadía
El personal muy amable

Cons:

Cama con colchón vencido,
Habitación ruidosa: la calefacción, la heladera, un ruido de gotera de fondo, se escuchan los movimientos de la habitación de al lado, se mueve el piso y la pared cuando se mueven al lado
No tuvimos servicio de habitaciones ninguno de los días

2026-04-09 • via Nuitee
N
Nigel • couple • us
8
2026-04-08 • via Nuitee
A
Annie • couple • us
5
2026-04-04 • via Nuitee
K
Katie • solo_traveller • us
10
2026-04-03 • via Nuitee
A
Angelique • family_with_children • au
7
Pros:

Great location! So close to public transport which made it easy to get around.

Cons:

The room was small and breakfast was average (just a croissant).

2026-04-03 • via Nuitee
J
John • solo_traveller • us
10
2026-04-03 • via Nuitee
M
Marius • solo_traveller • it
9
Great
Pros:

Excellent location

Cons:

Had to re-log into wifi every single time

2026-03-30 • via Nuitee
G
George • solo_traveller • ch
9
2026-03-29 • via Nuitee
S
Schwartz • couple • us
8
2026-03-27 • via Nuitee
K
Katie • solo_traveller • us
10
2026-03-26 • via Nuitee
C
Chris • solo_traveller • us
10
2026-03-23 • via Nuitee
D
Diana • couple • co
10
Muy buen hotel a buen precio
Pros:

La ubicacion, cerca de todo

Cons:

Nada

2026-03-21 • via Nuitee
S
Sandra • solo_traveller • us
7
I enjoyed myself especially the hot chocolate 💙
Pros:

The area was nice I enjoyed seeing the scenery but it was a constant noise all night every night for my stay I tolerated it

Cons:

Wasn’t parking anywhere close didn’t want to de walking around in the wee hours of the night paid 100 in parking

2026-03-20 • via Nuitee
P
Paula • solo_traveller • cr
8
2026-03-20 • via Nuitee
A
Adalberto • family_with_children • it
9
Tutto ok
Pros:

Posizione centrale e staff gentile

Cons:

Mancava una scrivania in camera per lavorare

2026-03-18 • via Nuitee