Charlesmark Hotel

Hotels
8.2 (1602 reviews)
655 Boylston Street , Boston , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Complimentary breakfast
Cons:
Rooms are small
Weak water pressure
Stained carpets

Categories

Cleanliness
7.7
Some negative comments regarding the cleanliness and upkeep, such as stained carpets.
Service
8.7
Most reviews noted friendly and helpful staff.
Location
9.2
Highly praised central location near transportation and attractions.
Room Quality
7.2
Frequent mentions of rooms being small and not very aesthetically pleasing.
Amenities
8.2
Basic amenities available, though some expectations were unmet.
Value for Money
7.7
Some reviewers felt the value was lacking given the room quality.
Food and Beverage
8.7
Appreciated complimentary breakfast options.
Overall Experience
8.2
Mixed experiences, but location and service helped balance the shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:58

Property Description

Central Location at Copley Square
Located in Boston's Back Bay neighborhood, Charlesmark Hotel offers a prime spot at Copley Square, directly across from the Boston Public Library and Copley subway station. The Hynes Convention Center is just a short walk away, making it a convenient choice for both leisure and business travelers.

Complimentary Gourmet Coffee and Pastries
Start your day right with a complimentary cup of gourmet regular coffee paired with a freshly baked pastry or bagel from the onsite café. A perfect way to fuel up before exploring the vibrant city of Boston.

Cozy Guest Rooms with Modern Amenities
Relax in comfort in the well-equipped guest rooms featuring cable TV, DVD players, free Wi-Fi, and private bathrooms with walk-in showers. Enjoy a cozy stay with all the modern conveniences at Charlesmark Hotel.

Book your stay at Charlesmark Hotel today for a memorable experience in the heart of Boston's historic Back Bay neighborhood.

Important information:

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.2
Based on 1602 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
I
isabelle • couple • fr
8
2026-07-18 • via Nuitee
V
Virginie • family_with_children • fr
8
2026-07-17 • via Nuitee
C
Christian • solo_traveller • us
10
2026-07-12 • via Nuitee
G
Grant • couple • nz
8
2026-07-11 • via Nuitee
D
David • couple • au
8
A very good hotel, spacious rooms, central location and great staff.
2026-07-11 • via Nuitee
H
Hollis • solo_traveller • us
10
Pros:

Great location. Excellent pillows. Binder in room has wonderful suggestion for things to do and places for breakfast, lunch and dinner.

2026-07-10 • via Nuitee
Y
Young • couple • us
9
Pros:

It was great, quick service. The location is so awesome, right next to the T. We booked last minute and felt like they were easy to work with online and on the phone.

Cons:

I was hoping for a little bit more of a breakfast. They told us when we checked in, that the complimentary items would be danish pastries, coffee, and fruit. I’m glad they told us what to expect! In the morning, we asked the coffee shop for the complimentary breakfast items, and they gave us each a muffin. I think it would have been nice to have the complimentary breakfast items clearly placed for people to have. But it’s good that we knew we wouldn’t get a full breakfast before.

2026-07-10 • via Nuitee
E
Eugenia • solo_traveller • us
8
2026-07-09 • via Nuitee
M
melisa • solo_traveller • ar
10
Bueno, bonito y barato. Volvería!
Pros:

Excelente ubicacion. Super comoda la habitacion y la cama. Cumple las expectativas precio/calidad. No te dejes asustar por la recepcion, porque es lindo, limpio, comodo y completo si buscas algo economico, cumple!

Cons:

La vista de la habitación era una pared de ladrillos literal. Por lo menos le habian puesto unos cuadritos... y la recepción entre un bar y un cafe, el bar siempre con la musica a todo volumen te baja un poco la sensacion del hotel, pero está perfecto para el precio!

2026-07-08 • via Nuitee
K
Kemmy • solo_traveller • us
10
Pros:

Very nice smiles

2026-07-03 • via Nuitee
A
Antonio • solo_traveller • es
4
Caro y cobran por cosas que no usas.. Dvd en habitaciones???
Pros:

Al menos dan café gratis por la mañana

Cons:

Extremadamente caro para el tipo de hotel que es, casi de carretera y cobran conceptos extraños por uso de aspectos que nunca se emplean...

2026-06-29 • via Nuitee
C
Claudio • couple • be
7
Pros:

Gentillesse du personnel et mise à disposition du café et de fruits.

Cons:

La chambre est petite pour deux personnes

2026-06-29 • via Nuitee
H
Hamila • family_with_children • ae
8
Pros:

The location

2026-06-28 • via Nuitee
M
Margaret • solo_traveller • us
10
Pros:

Will return

2026-06-23 • via Nuitee
M
Matej • couple • si
6
Decent hotel with ridiculously narrow beds.
Pros:

Location is good, it's close to downtown, parking is very reasonably priced, room is quiet.

Cons:

Room price includes a free coffee and a poor pastry, you can't call that "breakfast included" by any standards.
I have never seen a bed for two people as narrow as the bed in their standard room. Only 137 cm (54 inches) wide, impossible for two adults to have a normal sleep on it. I would never stay in a room with such bed again! Interestingly, despite a small room there is enough space in the room for a bigger bed, at least queen size.

2026-06-23 • via Nuitee
A
ANA PAULA • couple • us
8
2026-06-22 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-06-22 • via Nuitee
A
Assem • solo_traveller • us
10
2026-06-16 • via Nuitee
J
James • couple • gb
10
Excellent hotel and location
Pros:

Allowed early access and very helpful

Cons:

Nothing

2026-06-16 • via Nuitee
Z
Zafer • solo_traveller • tr
9
2026-06-15 • via Nuitee