Holiday Inn Express & Suites - Columbus Airport East by IHG

Hotels
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Holiday Inn Express
8.4 (470 reviews)
6305 E. Broad Street , Columbus , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.11
Some reviews noted dirty towels, linens with stains, and a dirty hot tub.
Service
9.08
Multiple reviews highlighted the staff as friendly and helpful.
Location
8.62
Guests appreciated the good location.
Room Quality
8.07
Rooms are spacious, but there were complaints about cleanliness.
Amenities
8.6
Guests enjoyed the pool, hot tub, and breakfast options.
Value for Money
8.56
Guests found the pricing reasonable for the quality provided.
Food and Beverage
8.61
The breakfast had many positive mentions for its variety and quality.
Overall Experience
8.58
Most guests had a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Convenient Location

Just 6 miles from Port Columbus International Airport, the Holiday Inn Express & Suites - Columbus Airport East offers a smoke-free environment with complimentary airport shuttle services.

Relaxing Amenities

Enjoy the indoor heated pool, hot tub, and rooms featuring flat-screen TVs, free WiFi, and some with spa baths.

Convenient Facilities

Take advantage of the 24-hour fitness centre, daily newspapers at the reception, and laundry facilities.

Ready to experience comfort and convenience during your stay in Columbus? Book now at the Holiday Inn Express & Suites - Columbus Airport East.

Important information:

Guests must be at least 21 years old to check-in at this property.

Please note that this property cannot accept cash.

There is a limited free transfer to and from Port Columbus International Airport. Please inform hotel in advance if you want to use the service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 470 reviews
Cleanliness: 7.11
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
C
Chrystal • extended_group • us
10
Enjoyed our overnight stay. Comfortable bedding
Pros:

Clean and friendly staff. Great breakfast

2026-02-08 • via Nuitee
A
Amber • couple • us
10
2026-01-28 • via Nuitee
L
Leeanna • solo_traveller • us
10
2026-01-26 • via Nuitee
A
Aisha • extended_group • us
10
I would recommend to others and myself will definitely be back.
Pros:

Everything in the hotel was nice, staff was friendly.

2026-01-25 • via Nuitee
R
Roderick • couple • us
10
2026-01-20 • via Nuitee
M
Melissa • family_with_children • us
9
2026-01-19 • via Nuitee
D
Diana • couple • us
9
Our stay was comfortable and really liked the hotel plus free breakfast!
Pros:

Location

Cons:

NA

2026-01-19 • via Nuitee
K
Kari • couple • us
8
2026-01-19 • via Nuitee
B
Billy • extended_group • us
10
Perfect for passing through
Pros:

Good breakfast, clean and comfortable!

2026-01-19 • via Nuitee
J
Janice • couple • us
3
I do not recommend, do not stay here
Pros:

The bed was comfy and the rooms were pretty clean for the most part

Cons:

The noise in the hotel from the time I checked in and checked out were horrible. A child was screaming so bad all night that I almost called 911, until I realized it was an entitled guest/family that stay long term. Children were running down the hallway and banging on our door. You could hear everything in the hotel. The pool was absolutely disgusting & so cloudy that you couldnt even see the bottom, literally a health hazard & i do not recommend getting into it(it simply needs a filter system and to get shocked) . The noise and pool are both things that have been complained about in past reviews on Google and obviously management doesnt bother to address it. Cars were getting broken into just a few days before we got there, i feel very fortunate our truck was safe over the night (again another thing people have been complaining about for months in google reviews). We had previously drove 7+ hours and had another 7+ hour drive and our rest was not a care to anyone in the hotel. I felt very, very unwelcomed by mostly entitled guests. The breakfast included with the stay was very bare minimum and i was hardly able to walk in due to guests and lack of order. Checking out was easy but then I found out once leaving that my card was charged twice with a $50 incidental fee, why I'll never know. I called the office and was told they didnt know but that it appears to have been "voided' but I wont know if thats true for a few days or until it shows on my end. You book a hotel for rest and comfort and unfortunately I had neither. Mind you I am a very fair and understanding person. This is my honest review and I only do this to try and help the next person, I also think its about time this hotel is held accountable.

2026-01-19 • via Nuitee
B
Brian • family_with_children • us
8
2026-01-19 • via Nuitee
B
Brett • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jill • couple • us
6
We might try a different place to stay next time...
Pros:

The bed was Very Comfortable! Much appreciated after 12 hours of travel. Front desk was super nice on the phone and in person, even though we got in VERY late.

Cons:

Advertising as a place to stay near the airport... it seemed like it took forever to get to it. It is not very close to the green lot! The Building it's self is so old. The bathrooms appeared dirty whether they were or not because of the age and appearance.
There were a lot of people in the lobby trying to eat at the same time. There was NOTHING available. Staff just could not keep up with the demand.

2026-01-19 • via Nuitee
T
Trever • family_with_children • us
10
2026-01-09 • via Nuitee
L
Leeanna • couple • us
10
Very nice!
Pros:

The swimming area, it was very clean, and the staff were friendly.

Cons:

I had a later sign out at 1 due to signing up for being a rewards member, and they came beating on my door at 12:30 while I was relaxing!

2026-01-02 • via Nuitee
M
Melissa • family_with_children • us
10
2025-12-31 • via Nuitee
L
Lindsey • family_with_children • gb
7
Pros:

Clean, great amenities, kind staff.

Cons:

Children running up and down halls around midnight. Had to complain about upstairs room stomping around all hours of night. Only real problem.

2025-12-27 • via Nuitee
R
Ralph • couple • us
10
Very nice overall
Pros:

Sometimes an issue can arise but it’s how that is handled is most important. TJ was able to help when there was an issue with the HVAC.

Cons:

Nothing bad to say

2025-12-19 • via Nuitee
H
Honesty • couple • us
10
2025-12-17 • via Nuitee
C
Charles • family_with_children • us
10
Pros:

It was great!! My wife and I went there in a snow storm after returning from a trip to Florida,and when we got off of the plane at 11 pm instead of driving to Charleston W.v. in a snow storm we just wanted a bed! The young lady at the desk was great, Electra I think was her name, but she was super nice the place was very clean and we slept like a rock! The next morning we got up and went downstairs to grab a muffin or something before we left we found an amazing breakfast! Biscuits and gravy, eggs, bacon and sausage, the whole works and it was delicious!! Every employee that we saw was so helpful and nice!! I would definitely recommend this place to anyone!! Thank you all for being so helpful!

2025-12-15 • via Nuitee