The Inn at Longwood Medical

Hotels
9.4 (683 reviews)
342 Longwood Avenue , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Hot water issues
Limited amenities

Categories

Cleanliness
8.69
Room on the seventh floor was extremely clean and comfortable, but some hot water issues noted.
Service
9.66
Front desk staff member was very friendly and helpful throughout the stay.
Location
10
Conveniently located near local hospitals, making it ideal for medical visits.
Room Quality
9.7
Rooms are very clean with basic necessities and a comfortable bed.
Amenities
8.65
Limited amenities noted, including inconsistent restaurant hours.
Value for Money
9.18
Standard quality for this hotel tier, but hot water issues could affect overall perception.
Food and Beverage
9.64
In-house restaurant has good food, and food options are available nearby.
Overall Experience
9.69
Overall a positive experience but marred slightly by hot water issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:57

Property Description

Luxurious Accommodations
Experience comfort and convenience in our guest rooms featuring modern amenities and a cozy ambiance. Enjoy the 32" LCD flat-screen TV, work desk, and Single-Serve Keurig coffee maker for a relaxing stay.

Convenient Location
Located in the heart of Boston, our hotel is adjacent to the Dana Farber Cancer Institute and connected to the Longwood Galleria. Explore nearby attractions such as Fenway Park, the Museum of Fine Art, and prestigious medical institutions just steps away.

Exceptional Services
Our multi-lingual staff ensures a seamless stay, while the completely non-smoking atmosphere and free wireless internet access cater to your every need. Book now for a memorable experience at The Inn at Longwood Medical.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 683 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 9.7
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
J
Joseph family_with_children us
7
Price difference pissed me off
Pros:

Close to hospital

Cons:

U said price was 889.00
They charged 1200.00

2026-03-22 via Nuitee
C
Cruiser47953916496 Couples
4
“Medical Rate” Without the Basics—No Hot Showers Before Surgery
Pros:

My stay at The Inn at Longwood Medical the night before surgery was a mixed experience. The location is undeniably convenient, especially for those with early medical appointments, and the hotel offers “discounted” medical rates—though it is still quite expensive overall.

As part of my pre-surgery preparation, I was required to shower both the night before and early the next morning. Unfortunately, both showers were very cold. When I raised the issue, I was told the water temperature had been deliberately lowered overnight, with no further explanation or accommodation offered.

While the proximity to medical facilities is a major plus, the lack of hot water at such a critical time—and the response to my complaint—was disappointing. It left me questioning the value of the so-called medical discount.

2026-03-21 via Tripadvisor
C
carolannfs Family Tiverton, Rhode Island
2
So Bad for so many reasons.
Pros:

Room was dirty, no hot water for showers, just warm.
Very small bathroom. And tub was a huge step up to get in. My disabled husband couldn't get in. The heating system doesn't work and there is a portable heater/AC on floor with a hole in the wall to vent. Very noisy system.
Parking was so expensive for night,45 bucks or more. No receipt.
Marriott discount not applied. What started out as a $250 room e
nded up costing 400 with parking. Beware.

2026-03-20 via Tripadvisor
B
bluemangotree42 Business Chapel Hill, North Carolina
10
Staff responsive and friendly!
Pros:

The Inn at Longwood Medical had been incredible as I made reservations for a work conference. Noah worked with me, outlining options and adjusting my reservation as things changed. I do not travel often and Noah at the Inn was very helpful in answering my questions and providing information!

2026-03-19 via Tripadvisor
K
kristinbX6861VV Friends getaway
10
Great location/ Good price
Pros:

Great location- lots of food options nearby.

2026-03-15 via Tripadvisor
A
AllieFarina Solo travel
10
Has It All!
Pros:

Has everything you need and conveniently located near all the heath care buildings

2026-03-14 via Tripadvisor
M
MaryDtravelMom Solo travel
10
Clean, comfortable, & Keurig! What more would you need!?
Pros:

The best Boston “find” for a hotel close to the medical hub: Mass General Brigham, Dana Farber, Children’s Hospital, and many medical specialists are all within an easy walk. The staff are friendly, the rooms are spotless, and the Longwood Grille is an elevator ride away (great for when the weather isn’t conducive to exploring.) They offer a discount to patients- just bring proof of your appointment.
More often than not, I’m by myself for medical appointments, and staying at the Inn makes me feel very safe. The parking garage is well lit and covered, one flat rate until noon the following day.
And as mentioned, the restaurant is easy access as well. There’s also inside access to the food court with McD’s, Dunkin and a variety of other food options.
At a time when health issues can be stressful enough, at least your stay overnight won’t be!
(It’s also very close to a lot of attractions in Boston: Fenway Park, Museum of Fine Arts, far too many to list.)

2026-03-13 via Tripadvisor
Z
Z2421KRbarbarad Business
10
Successful Annual Quality and Safety event for 400 doctors and nurses at Longwood Medical Inn
Pros:

We have used the Inn at Longwood Medical for our annual Quality and Safety event for our hospital. With nearly 400 doctors and nurses in attendance and a short time frame, the team at the Longwood Inn does an excellent job of making sure everything is perfect; seating, food, and AV needs. The entire event is handled so well - and was well received by our Hospital staff.
Thank you for all your hard work in making our event a success!

2026-03-10 via Tripadvisor
P
Pauline couple us
8
2026-03-10 via Nuitee
C
Culture666374 Solo travel
8
Blizzard 2026
Pros:

I stayed here during the blizzard February 2026. Noah was great and I was able to check in early as I am a nurse and had worked the night shift and needed to sleep. The room was comfortable and clean.

2026-03-09 via Tripadvisor
M
M7923NLchristophern Business Ware, Hampshire County, Massachusetts
10
Rock Star Staff
Pros:

Our experience at The Inn at Longwood Medical was nothing short of positive. Very convenient to Boston Children's (super walkable), rooms were clean and well stocked.
Strongest point of this hotel is their staff. All were extremely friendly. Angel and Noah went above and beyond, helping us get a situation resolved with a 3rd party booking site. They took the information, said they would handle it, and got everything taken care of within an hour.
We will absolutely be back the next time we have an appointment at Boston Children's. Thank you Angle and Noah, you guys are the best!!!

2026-03-09 via Tripadvisor
S
ShellyD1971 Family
10
Great staff and really comfortable and convenient rooms
Pros:

We have a family medical issue and needed to book 2 rooms last minute for 3 weeks. Staff was SO helpful and Noah is AWESOME

2026-03-07 via Tripadvisor
R
R2098MHchristines Family
6
Always look for the Angels
Pros:

Upon arrival during a very difficult family time with multiple factors.* NOAH*at the front desk was very attentive to our families needs and specific wants- he was a step ahead and made the stay as smooth as possible...thank you

My niece did sit at Birds Eye view in room 518 of the food court at 10/11 pm counting the rats that i corrected were mice scurrying across the food court. We had a laugh…the city is the city.

Bottled water should be readily available for all guests at front desk…don’t send me to CVS….

The woman at breakfast on Saturday morning was such a love/AMOR. My niece gained up the confidence to speak Spanish with her and it’s just what she needed through such a hard time. Her mother is dying. She brought more light to a situation she isn’t even aware of….thank you!

2026-02-28 via Tripadvisor
J
johnnZ1179EE Family
6
NO HEAT
Pros:

The room was very clean, bathroom was small but clean.My only complant is the room had no heat. I tried to raise the temp to 72F but would not work! The room stayed at 68F all night and the wall heater never came on.

2026-02-26 via Tripadvisor
J
Jeff couple us
10
Amazing staff, great location, clean and comfortable.
Pros:

The location is so wonderful for our trips to Boston Children’s.

2026-02-26 via Nuitee
P
Passenger677546 Family
10
Thanks, Noah
Pros:

Loved the location and proximity to area hospitals in Boston.
Noah, our concierge, made us feel welcomed and valued as guests. The medical discount was nice too. Definitely recommend!

2026-02-24 via Tripadvisor
V
Vinny family_with_children us
9
2026-02-23 via Nuitee
B
bruffino Family Stuart, Florida
10
Perfect Combination
Pros:

We have stayed at the Inn at Longwood several times and highly recommend it. Close to the hospitals in the area, very clean and comfortable. The highlight of our several trips is the food at the Grille. If we lived in Boston that would be our “go to” restaurant. The choices are great and the dishes themselves are prepared, clearly, by a staff who knows how to please the palate.everything is delicious and worth a return. And moderately priced!

2026-02-18 via Tripadvisor
T
toddsN2371UE Family
10
A great spot
Pros:

A hidden gem close to everything we needed, especially DFCI.

2026-02-16 via Tripadvisor
2
262audral Family
10
Excellent Stay in a Perfect Location
Pros:

I had a really great stay at the Inn at Longwood Medical. The staff was friendly, welcoming, and always willing to help. My room was very clean and comfortable, and I appreciated the variety of amenities available. My favorite in-room feature was the coffee maker — it was perfect for starting the day without having to leave the room. The location is excellent, especially for anyone visiting nearby medical facilities, and there are plenty of dining options within easy walking distance. I would definitely stay here again.

2026-02-13 via Tripadvisor