Mamaison Residence Downtown Prague

Hotels
8.5 (3894 reviews)
Na Rybníčku 5 , Prague , cz

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good amenities
Cons:
Inconsistent cleaning service
Lack of support from reception
Limited food options

Categories

Cleanliness
6.75
Several reviews noted issues with room cleanliness and daily servicing.
Service
9.25
Most reviews highlighted friendly and helpful staff, though a few mentioned a lack of support in certain areas.
Location
9.75
Many guests praised the excellent location near main attractions.
Room Quality
8.25
Room size was often mentioned positively, though some issues with amenities.
Amenities
8.75
The hotel provides several good amenities including a breakfast buffet and laundry facilities.
Value for Money
8.25
Good value, especially during the holiday season but some felt certain amenities were overpriced.
Food and Beverage
8.25
Breakfast received favorable mentions, but not all food services were highlighted.
Overall Experience
8.75
Overall a good experience, with a few notes on cleanliness affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Serviced Apartments

The Mamaison Residence Downtown Prague offers spacious accommodations in the city center, just a short walk from Wenceslas Square. Enjoy the convenience of maid service twice a week and 24-hour security and concierge services for a worry-free stay.

Modern Amenities

Each apartment is equipped with a kitchenette and TV with international channels. Upper floor rooms provide stunning views of Prague Castle from balconies and terraces. The option of an extra bed on a comfortable sofa ensures flexibility for guests.

Fitness Area and More

Unwind after a day of exploring with a workout in the fitness area or take advantage of the on-site laundry facilities. Indulge in a delicious breakfast available for order upon arrival, starting your day right.

Experience the charm of Prague's New Town quarter from the ideally located Mamaison Residence Downtown Prague. Book now for an unforgettable stay!

Important information:

The payment will be made in local currency (CZK) and internal hotel exchange rate will be applied.

Please note that guests are required to show the credit card used to make the booking upon arrival.

Please note that only pets up to 7 kg are allowed at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 3894 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
D
Dorota • couple • pl
10
2026-03-14 • via Nuitee
G
Giulia • couple • it
10
Ottima posizione, colazione abbondante e struttura accogliente
Pros:

Stanza molto ampia, personale cordiale, zona davanti alla reception carina e rilassante con poltrone, camino e zona bar

Cons:

In una permanenza di 3 notti mi aspetto che quanto meno il letto venga rifatto ogni mattina

2026-03-13 • via Nuitee
J
Jo • solo_traveller • gb
10
2026-03-13 • via Nuitee
I
Irena • family_with_children • cz
8
2026-03-13 • via Nuitee
T
Tommaso • family_with_children • it
7
Pros:

Staff gentile

Cons:

Camere da rinnovare

2026-03-13 • via Nuitee
K
kevin • couple • gb
8
2026-03-12 • via Nuitee
K
Kam • extended_group • gb
8
Great accommodation and great location. Well worth it for a group stay.
Pros:

Our apartment was fabulous.

Cons:

Food options for veggies weren’t great. Also a pool or another hot tub in the wellness area would be better with number of people attending.

2026-03-12 • via Nuitee
N
Natálie • family_with_children • cz
10
2026-03-11 • via Nuitee
R
rolando • family_with_children • cl
10
Praga y su hotel fue expectacular
Pros:

Tiene una excelente ubicación a 15 minutos caminando del centro de la ciudad por calles bien iluminadas y tranquilas. Posee habitaciones muy cómodas con cocina americana incluida y bien equipada.

Cons:

Nada

2026-03-10 • via Nuitee
I
itay • couple • il
10
2026-03-09 • via Nuitee
A
Antonia • solo_traveller • es
9
Muy buena
Pros:

Aprtmto bonito y confortable y buen desayuno y muy amable el personal

2026-03-08 • via Nuitee
A
Alain • family_with_children • fr
9
2026-03-08 • via Nuitee
M
Matan • extended_group • il
8
Pros:

צוות מצוין שנותן שירות ומענה בכל זמן.
המלון היה קרוב למרכז העניינים אך גם מרוחק במידה מכל הרעש.
החדרים חדשים ונקיים

Cons:

ביום הראשון כשהגענו לא היו מים בברזים בגלל עבודות תשתית
זה לא נאמר לנו לפני ההגעה וגילינו רק כשהגענו
לא נעים אבל לא נורא

2026-03-06 • via Nuitee
K
Katharina • family_with_children • de
8
Pros:

Der schöne Spa Bereich, gutes Frühstück und die gute Lage.

Cons:

Wenig Bügel, Staursum für Gepäck

2026-03-06 • via Nuitee
C
Caner • family_with_children • be
9
Pros:

The first room I got was not what I've seen in the images and nothing same what where I stayed 2 years back. Then when I asked support on this, they immediately fixed the problem and offer us better room to match our expectation. Thank you very much!

2026-03-06 • via Nuitee
D
Denis • solo_traveller • kz
10
2026-03-05 • via Nuitee
N
Nyonyango • couple • no
10
The room was well organised with everything I needed, it was clean and comfortable.
Pros:

The place is so beautiful 🤩 and I would rebook it again and again.
The staff are so friendly and welcoming ❤️

Cons:

Nothing 😆

2026-03-05 • via Nuitee
L
Lena • extended_group • ch
8
2026-03-05 • via Nuitee
K
kirsteenl2026 • Couples • Balloch, West Dunbartonshire, Loch Lomond and The Trossachs National Park, Scotland
10
Great Hotel
Pros:

Absolutely phenomenal hotel! We stayed 4 nights and it was one of the cleanest hotels I have ever stayed in. Staff were great and the rooms were an excellent size. Breakfast was really nice and there was plenty to choose from. Perfect location and just a short walk to the main square. Would definitely recommend and stay again.

2026-03-03 • via Tripadvisor
N
Nicolas1979 • family_with_children • fr
9
Prague 2026
Pros:

La chambre grande et propre.
Très bon petit-déjeuner.
Gentillesse du personnel.
Hôtel à 5 min de l'arrêt de tram Ŝtěpánská et à 10 min du métro A (arrêt Muzeum).
Hôtel au calme dans la quartier Nové Město près de la Place Vanceslas.

Cons:

Manque une fontaine à eau à disposition.

2026-03-03 • via Nuitee