Mamaison Residence Downtown Prague

Hotels
8.5 (4147 reviews)
Na Rybníčku 5 , Prague , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good amenities
Cons:
Inconsistent cleaning service
Lack of support from reception
Limited food options

Categories

Cleanliness
6.75
Several reviews noted issues with room cleanliness and daily servicing.
Service
9.25
Most reviews highlighted friendly and helpful staff, though a few mentioned a lack of support in certain areas.
Location
9.75
Many guests praised the excellent location near main attractions.
Room Quality
8.25
Room size was often mentioned positively, though some issues with amenities.
Amenities
8.75
The hotel provides several good amenities including a breakfast buffet and laundry facilities.
Value for Money
8.25
Good value, especially during the holiday season but some felt certain amenities were overpriced.
Food and Beverage
8.25
Breakfast received favorable mentions, but not all food services were highlighted.
Overall Experience
8.75
Overall a good experience, with a few notes on cleanliness affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Serviced Apartments

The Mamaison Residence Downtown Prague offers spacious accommodations in the city center, just a short walk from Wenceslas Square. Enjoy the convenience of maid service twice a week and 24-hour security and concierge services for a worry-free stay.

Modern Amenities

Each apartment is equipped with a kitchenette and TV with international channels. Upper floor rooms provide stunning views of Prague Castle from balconies and terraces. The option of an extra bed on a comfortable sofa ensures flexibility for guests.

Fitness Area and More

Unwind after a day of exploring with a workout in the fitness area or take advantage of the on-site laundry facilities. Indulge in a delicious breakfast available for order upon arrival, starting your day right.

Experience the charm of Prague's New Town quarter from the ideally located Mamaison Residence Downtown Prague. Book now for an unforgettable stay!

Important information:

The payment will be made in local currency (CZK) and internal hotel exchange rate will be applied.

Please note that guests are required to show the credit card used to make the booking upon arrival.

Please note that only pets up to 7 kg are allowed at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 4147 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
A
Albina family_with_children de
10
2026-06-06 via Nuitee
A
Arnold couple at
9
2026-06-05 via Nuitee
V
Veronica family_with_children gb
10
2026-06-05 via Nuitee
Y
Yaqoub couple kw
9
2026-06-05 via Nuitee
B
Bence extended_group hu
9
2026-06-04 via Nuitee
R
Rahsan couple nl
8
Super gezellig verblijf
Pros:

Mijn kamer met eigen woongedeelte kleine balkon eigen keuken met koelkast voelde me net thuis

Cons:

Geen lamp in de slaapkamer ( wel 2 tafellampen maar 1 lamp openen bij binnenkomst zou handiger zijn ) en geen spiegel ……. Moest wel zoeken hoe de standaard schakelaar werkte bij binnenkomst van mijn kamer( geen uitleg gehad)

2026-06-04 via Nuitee
T
Tirana family_with_children il
10
מושלם
Pros:

המלון הוא שילוב של דירה ומלון עם כל הנוחות שבכל אחד מהאפשרויות, צוות העובדים במלון עונה בחיוב ובחיוך לכל פניה, ארוחת בוקר מצויינת , המקום קרוב לכל מקום ויש הרבה מאד אמצעי תחבורה בקרבת מקום
בהחלט מומלץ להתארח במלון זה

2026-06-04 via Nuitee
P
Pascal family_with_children de
10
Wir kommen wieder
Pros:

Moderne Zimmer, Nettes Personal, Edel

Cons:

Keine Zahnpasta, Kein Kühlschrank

2026-06-03 via Nuitee
J
Jakub extended_group au
5
Plants want to live too.
Pros:

We enjoyed the spacious room but it was only given to us after an incorrect, much smaller one, was given to us on the arrival. The breakfast selection was great.

Cons:

My mum could not believe how poor attention and care was given to all the plants in the hotel. Everywhere we looked plants were dying, left covered in dust and with no water - large plants in the reception area, potted plants in the rooms and the ones outside the hotel. That was very disappointing to see.
It would be great if the staff had some knowledge about the hotel and its design - we wanted to find out why there was a large religious artwork taking whole wall in the reception area. I am not used to seeing religious designs in hotels. It would be great to get some background- but nobody could help us.
The beds are way too high to shorter or older people and the sofa beds are not very comfortable.
It was good to play billard again but the activity room needs a full makeover - with most of toys and games broken and covered in dust.

2026-06-03 via Nuitee
E
Eva-Maria solo_traveller at
10
Pros:

die Größe, Ausstattung und Sauberkeit des Zimmers, die ruhige und doch zentrale Lage

2026-06-02 via Nuitee
P
Peter solo_traveller de
9
2026-06-01 via Nuitee
K
Kay couple nl
10
Super lekker weekend gehad en heerlijk overnacht in dit hotel. Alles op loopafstand.
Pros:

Het was top

Cons:

Niks

2026-06-01 via Nuitee
R
Renata solo_traveller cz
8
2026-06-01 via Nuitee
V
Viktoria family_with_children de
9
2026-06-01 via Nuitee
R
Radek couple cz
10
Relax slunečný víkend na střešním aprartmanu s terasou
Pros:

Uprostřed Prahy nádherný střešní apartmán s terasou a výhledem na hrad a Petřín, je to sice v centru, ale relativně je tam klid, až na ty zvony v neděli v 11:00🤣🤣🤣

Cons:

Vjezd do podzemního parkoviště je opravdu hodně úzký, na každé straně jsem měl max.5mm od každého zrcátka, ale zvládnul jsem to👍👍👍

2026-06-01 via Nuitee
E
Eduardo solo_traveller pt
10
2026-05-31 via Nuitee
J
Jessica couple au
8
2026-05-31 via Nuitee
A
Andrej couple sk
6
2026-05-30 via Nuitee
R
RAHİME solo_traveller tr
10
2026-05-30 via Nuitee
A
Ahmed solo_traveller ae
8
Pros:

The location and furniture

Cons:

The A/C is not cooling

2026-05-30 via Nuitee