Mamaison Residence Downtown Prague

Hotels
8.5 (3894 reviews)
Na Rybníčku 5 , Prague , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good amenities
Cons:
Inconsistent cleaning service
Lack of support from reception
Limited food options

Categories

Cleanliness
6.75
Several reviews noted issues with room cleanliness and daily servicing.
Service
9.25
Most reviews highlighted friendly and helpful staff, though a few mentioned a lack of support in certain areas.
Location
9.75
Many guests praised the excellent location near main attractions.
Room Quality
8.25
Room size was often mentioned positively, though some issues with amenities.
Amenities
8.75
The hotel provides several good amenities including a breakfast buffet and laundry facilities.
Value for Money
8.25
Good value, especially during the holiday season but some felt certain amenities were overpriced.
Food and Beverage
8.25
Breakfast received favorable mentions, but not all food services were highlighted.
Overall Experience
8.75
Overall a good experience, with a few notes on cleanliness affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Serviced Apartments

The Mamaison Residence Downtown Prague offers spacious accommodations in the city center, just a short walk from Wenceslas Square. Enjoy the convenience of maid service twice a week and 24-hour security and concierge services for a worry-free stay.

Modern Amenities

Each apartment is equipped with a kitchenette and TV with international channels. Upper floor rooms provide stunning views of Prague Castle from balconies and terraces. The option of an extra bed on a comfortable sofa ensures flexibility for guests.

Fitness Area and More

Unwind after a day of exploring with a workout in the fitness area or take advantage of the on-site laundry facilities. Indulge in a delicious breakfast available for order upon arrival, starting your day right.

Experience the charm of Prague's New Town quarter from the ideally located Mamaison Residence Downtown Prague. Book now for an unforgettable stay!

Important information:

The payment will be made in local currency (CZK) and internal hotel exchange rate will be applied.

Please note that guests are required to show the credit card used to make the booking upon arrival.

Please note that only pets up to 7 kg are allowed at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 3894 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
M
Marleen extended_group be
8
Uitstekende locatie om vandaar de stad te verkennen.
Pros:

Het ontbijt was uitstekend. De kamer was goed onderhouden en zeer net. Elke dag verse handoeken.

Cons:

Alleen het lawaai in de ontbijtzaal mocht wat minder zijn. Erg rumoerig.De stoelen aan de poten voorzien van klevertjes om het lawaai te dempen bij het herschuiven zo veel helpen.

2026-04-04 via Nuitee
R
Roberto couple at
9
2026-04-04 via Nuitee
S
Simon family_with_children au
7
Cons:

Staff members were not proactive.
Spa and wellness center was not part of the hotel. Also, price was relatively too expensive.

2026-04-04 via Nuitee
A
Alexei family_with_children de
10
2026-04-03 via Nuitee
E
EevaTee family_with_children fi
10
Pros:

Huoneiston koko ja hotellin sijainti. Ratikka- ja metropysäkit lähellä, eikä kävelyetäisyydetkään esim. vanhaan kaupunkiin ollut mahdottomia. Aamiainen todella kattava.

2026-04-03 via Nuitee
C
Christina family_with_children dk
10
Pros:

Dejlig meget plads, god atmosfære og tæt på verdens bedste kaffebar

Cons:

Måske lidt meget lyd fra gaden ift. hvad vi er vant til, men IKKE over det forventelige når man er i byen

2026-04-03 via Nuitee
N
Naďa couple cz
9
2026-04-02 via Nuitee
E
Eoin couple ie
10
2026-04-02 via Nuitee
I
Ihor family_with_children ua
8
2026-04-02 via Nuitee
M
Marketa family_with_children sk
9
Pros:

Veľmi čisté izby, výborné raňajky a ochotný personál. Veľmi pozitívne hodnotím aj ekologický prístup a upozornenia na striedme čerpanie vody a pod.

Cons:

Slabšia wifi v jednotlivých izbách a chýbalo hlavné svetlo v spálni apartmánu.

2026-04-01 via Nuitee
A
Alexei family_with_children de
10
2026-03-31 via Nuitee
D
Dearbhaile couple gb
10
2026-03-31 via Nuitee
J
Jitka family_with_children cz
9
2026-03-30 via Nuitee
R
Romana family_with_children de
9
2026-03-30 via Nuitee
R
Romana family_with_children de
9
2026-03-30 via Nuitee
E
Edoardo family_with_children it
7
2026-03-29 via Nuitee
F
Francesca extended_group it
7
2026-03-29 via Nuitee
B
Boniotti family_with_children it
10
2026-03-29 via Nuitee
E
Elisaveta Yurieva family_with_children cz
4
Pros:

Poloha a budova

Cons:

Snídaně daleko pod 4 hvězdovou úroveň. Čistota v jídelně katastrofa. Ani pořádný nůž na chleba nebyl.

2026-03-29 via Nuitee
R
Raffaele extended_group it
5
2026-03-29 via Nuitee