Extended Stay America Suites - Boston - Braintree

Hotels
Extended Stay America Suites
6.2 (443 reviews)
20 Rockdale Street , Braintree , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Fresh coffee
24-hour customer service
Safe and secure environment
Cons:
Unclean rooms
Poor breakfast
Billing issues

Categories

Cleanliness
4.45
Reported issues with uncleanliness in showers, towels, and rooms.
Service
7.45
Generally helpful staff mentioned, though issues with check-in were noted.
Location
8.45
Positive sentiment for location being nice and convenient.
Room Quality
6.45
Mixed feelings with one review mentioning poor bed quality.
Amenities
6.45
Limited reviews on amenities, but mention of workout area and issues with kitchen.
Value for Money
5.45
Concerns over pricing and perceived value based on negative experiences.
Food and Beverage
4.45
Negative feedback regarding breakfast variety and quality.
Overall Experience
6.45
Mixed reviews with some highlights and significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:38

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Boston. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided for your comfort.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, and hot cereal. Enjoy a hot cup of coffee or tea to kickstart your morning before heading out to explore the city.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk assistance, and weekly housekeeping services during your stay. With free onsite parking and free local phone calls, Extended Stay America - Boston ensures a hassle-free experience for all guests.

Book now for a comfortable and homely stay at Extended Stay America - Boston - Braintree!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 443 reviews
Cleanliness: 4.45
Service: 7.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 5.45
Food and Beverage: 4.45
Overall Experience: 6.45
E
Edens solo_traveller us
1
2026-04-18 via Nuitee
K
KEVIN couple us
10
2026-04-17 via Nuitee
A
Arkadiusz couple us
10
Clean
Pros:

Clean

2026-04-14 via Nuitee
M
martin solo_traveller ca
3
Plus jamais
Pros:

..

Cons:

Malpropre
Gens louche dans le stationnement
Accueil confus et désorganisé

2026-04-10 via Nuitee
M
Mikerson couple us
7
2026-04-09 via Nuitee
M
Mikerson couple us
7
Good
Pros:

Good

Cons:

Good

2026-04-09 via Nuitee
P
Petar couple us
1
2026-04-08 via Nuitee
C
Collins family_with_children us
2
2026-04-06 via Nuitee
C
Cokiya couple us
7
Comfortable and price was great
Pros:

Location

Cons:

Dated

2026-04-03 via Nuitee
S
Shamel couple us
4
Room was clean and well preped there was no wifi and the elevator was shaky
Pros:

Space

Cons:

No Wifi

2026-03-30 via Nuitee
E
Elizabeth couple us
3
You get what you pay for
Pros:

The bed was very uncomfortable. We barely slept the entire stay. The pillows were flat we had to go out and buy our own.

Cons:

Uncomfortable, elevator made with strange noise noises a, toilet seat was falling apart

2026-03-30 via Nuitee
C
Champa family_with_children us
10
Good
Pros:

Wilson

Cons:

Na

2026-03-28 via Nuitee
V
Valentina couple us
1
2026-03-23 via Nuitee
W
William couple us
10
2026-03-23 via Nuitee
A
Arsene family_with_children us
6
Bon sejour dans l ensemble.
Pros:

You’d

2026-03-16 via Nuitee
S
Shatara couple us
1
I felt uncomfortable after finding a roach
Pros:

Location

Cons:

Bugs crawling on bathroom wall. Found a roach with eggs laying in front of bathroom door.

2026-03-13 via Nuitee
M
Michael couple us
5
I would stay again because it’s near and convenient to where I’m doing business but other than that I probably wouldn’t
Pros:

Bed was comfortable

Cons:

Room and tub was filthy and there was dog feces all over the parking lot and walkways and entrance ways

2026-03-09 via Nuitee
S
Sainterling couple us
5
2026-03-06 via Nuitee
D
David couple us
1
Terrible experience. Bad customer service. Extremely rude staff. Also hostile
2026-03-05 via Nuitee
H
Harris couple us
2
You get what you pay for
Pros:

The location was extremely convenient. Right off the highway near the junction heading to Boston or the South Shore. One minute from a great restaurant, Tavern on the Square, and the mall. 10 minutes to Beth Israel through the Blue Hill Reservation.

Cons:

Dirty, noisy, dated, functional furniture with no attention to comfort, hallway under renovation. Breakfast just coffee, a snack bar and oatmeal packets

2026-02-28 via Nuitee