Hotel Grauer Bär

Hotels
8.8 (3815 reviews)
Universitätsstraße 5-7 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some rooms are small
Minor issues with room layout

Categories

Cleanliness
8.9
Reviews frequently mention very clean rooms and well-maintained facilities.
Service
9.1
The staff was described as fantastic and very helpful across multiple reviews.
Location
9.1
Multiple reviews highlight the excellent location near the old town and major attractions.
Room Quality
8.3
Some comments indicated that the rooms are somewhat small, but generally well-maintained.
Amenities
8.6
The spa and fitness area received positive feedback from guests.
Value for Money
8.6
The hotel offers good services for its price point, though some guests noted minor inconveniences.
Food and Beverage
8.9
Guests enjoyed the breakfast variety and quality highly.
Overall Experience
8.9
Overall impressions were very favorable, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:10

Property Description

Central Location and Stunning Views
The Hotel Grauer Bär in Innsbruck boasts a prime city centre location, a stone's throw away from the charming Old Town. Guests are treated to breathtaking panoramic views of Innsbruck and the picturesque Tyrolean mountains from the breakfast room and the spa area on the fifth floor.

Luxurious Amenities
This hotel offers air-conditioned rooms, a spa area with a panoramic swimming pool, and two restaurants serving delectable cuisine. Indulge in a culinary experience at the Woodfire restaurant, renowned for its steak specialties, including dry aged beef.

Modern Elegance and Renovated Reception
Immerse yourself in modern elegance at the Hotel Grauer Bär, where the reception area was tastefully renovated in July 2014. Experience comfort, convenience, and sophistication during your stay at our hotel.

Book now to experience the perfect blend of luxury and comfort at Hotel Grauer Bär!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People 3 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3815 reviews
Cleanliness: 8.9
Service: 9.1
Location: 9.1
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 8.9
M
Mark • couple • gb
9
Good hotel - could be great!
Pros:

We always stay at this hotel when we visit Innsbruck. Fabulous location with convenient (public) underground parking with direct access to the hotel. Rooms have everything you need and breakfast has an extensive buffet selection which is regularly replenished. Old town just a couple of minutes walk.

Cons:

On this stay we were assigned a room on the right side of the hotel and this overlooked a square which he had a very noisy bar/restaurant until 2am. The room was very hot and airless but we could not open the window during the night because of the noise and there is no air conditioning during the winter months. Also, the spa/swimming pool area needs to be monitored a bit better. Towels ran out and people had left wet towels on the loungers, although there did not appear to be anyone using the loungers. Also saw a couple of people wearing outdoor shoes in the spa area 😏

2026-03-14 • via Nuitee
P
Paul • couple • ro
10
Pros:

The breakfast, location, and spa are great

2026-03-14 • via Nuitee
K
Kulusic • solo_traveller • hr
10
Pros:

The reception staff was polite, kind and helpful.
Room is clean, spacious and has everything from iron desk, iron to kettle for Coffee and hot tea.
I had the room with the nice view on the 4th floor. Wellness and spa area are excelent.
The breakfast was one of the Best I ever had in the hotel. The black girl with the glasses in the restaurant was so kind and polite.
Location is just perfect! Close to the old city and shopping malls!

Cons:

Everything was top!

2026-03-13 • via Nuitee
H
helena • couple • gb
3
our hotel stay was spoiled by several factors, I do not recommend this hotel.
Pros:

location

Cons:

Decaffienated tea was not offered for breakfast, many people drink this tea these days and it should have been offered as standard.The young front desk receptionist was rude and demanding with me during check in. The toilet light and air conditioner automatically came on every time the toilet was in use at any time of day and the noisy air conditioning continued for some time after vacating the toilet, but during the dark night time hours this was especially disturbing for people sleeping in bed because the toliet light brightens the toilet room and spread into the bedroom and disturbed my partner who became awake from the bright toilet light and noisy air conditioner.There was no way that the toliet light and noisy air conditioner could be switched off as it was an automatic mechanism which could not be overridden. I will not stay at this hotel in future due to the thoughtless and disturbing design of the toilet light mechanism. There was no decaffienated coffee sachets in the room, and no teaspoon for making hot drinks. There was no written instructions in the room for joining the hotel wi fi. Two thin pillows for each person was insufficient and pillows were made of cheap square foam chips which are hard and uncomfortable to lie on.We had to request more pillows from reception as there were no spare pillows in the bedroom wardrobe to use which I expected from a four star hotel.

2026-03-11 • via Nuitee
C
Camille • couple • fr
9
Pros:

La localisation proche de la gare (et si vous êtes chargés 2 lignes de bus vous y ammènent encore plus facilement) et du centre ville.
L’espace bien être.
La chambre bien rénovée et confortable.
Petit déjeuner buffet assez bien fourni.

Cons:

L’accueil à notre arrivée très minimaliste : aucune explications sur les horaires du petit déjeuner, l’accès à l’espace bien être, la possibilité d’avoir une welcome card avec tous les avantages que cela peut avoir.

2026-03-10 • via Nuitee
E
Erwin • couple • nl
10
Pros:

Meedenkend en gastvrij personeel

2026-03-10 • via Nuitee
H
Helga • couple • de
9
Pros:

Der Stil des Hauses ist sehr ansprechend, das Petsonal iat ausgesprochen freundlich, Pool und Gym im 5. Stock sind super.Es gibt ein sehr gutes Frühstücksangebot.

Cons:

Leider gab es im Bad keinen Schminkspiegel, es war auch etwas eng.

2026-03-10 • via Nuitee
G
Günther • solo_traveller • at
8
2026-03-10 • via Nuitee
S
Sofia • extended_group • es
10
Fantastic
Pros:

Breakfast, staff , all good. They were fantastic

2026-03-09 • via Nuitee
D
Dagn • couple • at
9
Von außen unscheinbar, aber innen top!
Pros:

Top Frühstück, tolles Zimmer, Hotel gut in Schuss!

Cons:

Betten leider sehr weich, Tiefgarage kostet 18 Euro/Nacht (regulärer Preis der öffentl. Garage)

2026-03-09 • via Nuitee
L
Lorenzo • solo_traveller • lu
9
Ideal for a city trip
Pros:

Location, facilities, breakfasts

2026-03-09 • via Nuitee
R
Ruslana • extended_group • sk
9
В ваш готель хочеться повернутися знову
Pros:

вигідне розташування, дівчата на рецепції дуже милі і чуйні, смачні сніданки , номер цілком добрий, сауна, басейн допомогли розслабитись. Чисто, тихо

Cons:

Не дуже практична душова кабінка

2026-03-09 • via Nuitee
S
sabina • couple • at
10
Gerne wieder!
Pros:

Super Lage, sehr sauber, Personal war total freundlich und hilfsbereit, Wellnessbereich ist wirklich schön (war bei uns auch nicht viel los) und das Frühstück war mega gut!

2026-03-09 • via Nuitee
H
Helmut • couple • de
10
Pros:

Das Hotel, die Lage zu Bahn und Innenstadt war super, das personal freundlich, hilfsbereit, ohne aufdringlich zu sein-der nächste Urlaub in innsbruck nur im Grauen Bären !

Cons:

Da fällt mir nichts zu ein

2026-03-07 • via Nuitee
S
Scott • family_with_children • au
7
Pros:

Staff were friendly and helpful, location great, pool area is nice

Cons:

Our suite was dated with strange design features like double sliding internal glass doors that weren't fully operational

2026-03-07 • via Nuitee
T
Tatjana • couple • at
8
Cons:

Zu kleine und zu harte Polster

2026-03-07 • via Nuitee
Łukasz • family_with_children • pl
10
Pros:

Bardzo fajny hotel i lokalizacja.

2026-03-06 • via Nuitee
E
Elisabeth • solo_traveller • at
8
Solide Übernachtung in zentraler Lage
Pros:

- Ausgezeichnete Lage
- Freundliche Rezeption

Cons:

- Teppichboden im Zimmer sollte gegen hygienischere Alternative getauscht werden
- Frühstücksbuffet ist etwas lieblos und übersichtlich
- Minibar komplett leer, zumindest Wasser wäre schön gewesen

2026-03-06 • via Nuitee
M
Marcel • couple • at
8
Tolles Hotel, top Service und gute Lage.
Cons:

Der Parkplatz war meiner Meinung mit 18€ pro Tag zu teuer.

2026-03-06 • via Nuitee
M
Michael • solo_traveller • gb
6
Reception staff wasn’t the best the check in time was to late 3.
Cons:

Bar staff was helpful and friendly

2026-03-05 • via Nuitee