Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location (park setting, good transport links)
Beautiful/quirky building and room design
Fantastic breakfast
Friendly and helpful staff
Great bar and restaurant
Comfortable beds/literie confortable
Clean bathrooms (reported by some guests)
Fabulous rooms and overall pleasant surprise
Cons:
Old, smelly and rough towels
Poor soundproofing / loud AC or heating noise
Construction noise, scaffolding blocking light and limiting privacy
Expensive parking and extra charges (EV charging, high hourly rates)
Steep stairs / potential mobility issues
Occasional indifferent handling of complaints at check-out
Perceived as expensive (value for money concerns)

Categories

Cleanliness
6.8
Mixed reports: some guests praised very clean bathrooms, but multiple mentions of old, smelly and rough towels and occasional scaffolding-related issues reducing perceived cleanliness.
Service
8.9
Generally described as friendly, helpful and hospitable with several strong positives; one report of an indifferent response at check-out.
Location
9.2
Consistently praised: idyllic park setting, very good location and easy transport links (metro ~10 min). Some note it's a bit farther from the city centre but well located overall.
Room Quality
7.5
Rooms often described as quirky/fabulous with comfortable beds and attractive design; negatives include poor soundproofing, loud AC/heating, dark rooms due to scaffolding and missing bathroom curtains, and steep stairs that may affect mobility.
Amenities
8.5
Strong on-site offerings (cafe, lively bar, restaurant) and good breakfast; practical amenities like parking/EV charging noted but are expensive.
Value for Money
6.7
Several guests felt the hotel (and parking) is pricey despite high-quality food and location, leading to mixed perceptions of value.
Food and Beverage
9
Very positive: breakfast repeatedly called excellent and the restaurant/cafe receives strong praise.
Overall Experience
9
Overall very positive impressions (fabulous rooms, excellent breakfast, great location and staff) tempered by noise, towel/cleanliness issues and parking costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Historic Building with Unique Features

Hotel Arena, set in the Oosterpark of Amsterdam, occupies a historic building that exudes charm and character. The rooms boast high ceilings, large windows, and original ornaments, offering a unique stay experience.

Versatile Spaces for Events and Meetings

From creative studios for meetings to an old chapel for events, Hotel Arena provides versatile spaces for various occasions. Whether it's a business meeting or a special event, the hotel offers distinctive venues to cater to your needs.

Convenient Location with Local Insights

Located just a 10-minute walk from the city centre, Hotel Arena offers easy access to Amsterdam's main attractions. With a host ready to share local tips and the availability of bicycle rentals, guests can explore the city effortlessly.

Experience the charm of a historic building, versatile event spaces, and local insights at Hotel Arena. Book your stay now for a memorable Amsterdam experience.

Important information:

Please note within each room category, the layout of the rooms may vary. Some rooms feature a mezzanine, with the sleeping area located upstairs and the seating area downstairs. If you have any specific preferences, feel free to let us know when making your booking. Please note that preferences are subject to availability.

Please note that the hotel added a new wing.

Please note that if you arrive on a Sunday, public parking is free of charge until Monday 09:00.

Please note that if a group of 10 rooms or more are booked, different cancelation and deposit policies may apply. The hotel will contact you directly to communicate the applicable policies.

Please note property only accept card payments at the reception. Cash payments are only accepted in our bar and restaurant.

The credit card that is being used for prepaid reservations is required to be shown at check-in.

Children are not allowed in the following rooms: Deluxe King Suite and Suite with Terrace.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.2
Based on 4601 reviews
Cleanliness: 6.8
Service: 8.9
Location: 9.2
Room Quality: 7.5
Amenities: 8.5
Value for Money: 6.7
Food and Beverage: 9
Overall Experience: 9
V
Victor Pinheiro • couple • br
10
2026-11-07 • via Nuitee
C
Cesare • couple • fr
10
Pros:

Son emplacement et sa deco.

2026-11-06 • via Nuitee
D
Didier • couple • be
8
2026-11-06 • via Nuitee
K
kuroyanagi • couple • jp
10
10日間色んなホテルへ滞在しましたが、1番最高でした！ありがとう！
Pros:

部屋が広く、浴室も清潔だった
内装もオシャレで素敵
公園内に位置しているのもよい

Cons:

特になし

2026-11-06 • via Nuitee
O
Oberauskas • solo_traveller • lt
10
2026-11-05 • via Nuitee
M
Magalie • family_with_children • fr
9
hotel agréable, bien placé
Pros:

le lieu, le personnel, le petit dejeuner

Cons:

absence de bouteille d'eau dans la chambre, salle de bain non equipée (absence de rangement/meuble), trop petit lavabo, television qui ne marche pas

2026-11-05 • via Nuitee
O
Omar • couple • eg
9
Pros:

The decoration and the atmosphere

Cons:

The location wasn’t very central

2026-11-04 • via Nuitee
H
Harriet • couple • gb
10
Beautiful room and location, lovely staff. Would stay again.
Pros:

We got graded to a beautiful room with an amazing bathtub. Highly recommend the villa suite if looking for a romantic get away. Metro close by going directly to centraal but also a nice walk. Park that the hotel is located in was lovely for a morning walk, lots of ducks including a kindfisher. Didn't have much interaction with the staff but were lovely when we did. Would stay here again.

Cons:

Saw a mouse on the last night, not a big deal to us but might be for others. Not unexpected staying inside a park with lots of wildlife. Room had no knifes/ forks plates etc for late night takeaways but does have a fridge for drinks and snacks.

2026-11-04 • via Nuitee
S
Sarah • couple • fr
9
Pros:

Hôtel magnifique, chambre confortable et personnel très agréable

Cons:

Les plats du restaurant sont assez chers pour de faible quantité dans l'assiette. Le prix du parking est aussi assez cher quand on sait qu'on a déjà une réservation de chambre.

2026-11-03 • via Nuitee
G
gabriella • family_with_children • it
7
Pros:

La posizione, la struttura che affaccia su un bellissimo parco, e la colazione top

Cons:

Servizio al tavolo lentissimo, pulizia della stanza NI, e spazio x gli abiti inesistente considerando che era una camera familiare che può ospitare fino a 4 persone

2026-11-03 • via Nuitee
B
Benjamin • extended_group • nl
7
Pros:

Ligging, pand, kamer, locatie

Cons:

De service van personeel was ondermaats: bij het extreem lang inchecken van 5 kamers werden we niet erg vriendelijk benaderd en behandeld. Een beetje een nonchalante houding door de meneer. Bij het ontbijt was de koffie kapot en wilden we graag een koffie van de bediening, maar dat kon niet.

2026-11-03 • via Nuitee
L
Lynn • solo_traveller • us
10
It was perfect for our stay in Amsterdam
Pros:

The location for sure and the unique building

2026-11-02 • via Nuitee
J
Julien • family_with_children • fr
1
Service déplorable et niveau d'hygiène douteux particulièrement au niveau de la litérie.
Pros:

Proche parc

Cons:

Très mauvais service, le ménage en chambre n'a pas été fait malgré 3 relances. Il n'y a pas de protection de matelas, juste un drap simple...! On finit par dormir à même le matelas au petit matin... A 400€ la chambre, c'est lamentable. Aucun geste commercial.

2026-11-02 • via Nuitee
E
Eva • couple • be
9
Super séjour
Pros:

Superbe hôtel au milieu d’un magnifique parc.
Parking privé, chambre confortable, restaurant et bar au sein de l’hôtel.

2026-11-02 • via Nuitee
S
siepen • couple • fr
10
2026-11-01 • via Nuitee
F
Florence • solo_traveller • ch
8
2026-11-01 • via Nuitee
Q
Quantae • solo_traveller • gb
10
An exceptional stay with great hospitality and service
Pros:

A very bright and spacious suite with a lovely bathroom. Very friendly and helpful reception staff. Great location in a lovely park.

Cons:

N/A

2026-11-01 • via Nuitee
M
Magda • extended_group • gr
9
Excellent location delicious meals all day friendly staff
Pros:

The location the cafe restaurant

Cons:

The towels they need to be replaced they are old smelly and rough

2026-10-31 • via Nuitee
H
Hind • couple • gg
10
Quirky but fabulous room design. A great hotel
Pros:

A fantastic building, great design of the rooms. Ours had two floors, mezzanine for the bed. Steps are quite steep so could be a problem if you have mobility issues so worth asking about alternative rooms. Great location, easy transport links. Set in park by a lake. Very pretty. Lively bar and restaurant. Breakfast was excellent

2026-10-30 • via Nuitee
A
Agnes • family_with_children • fr
4
Chambre trop bruyante, impossible de dormir sereinement avec le bruit de la clim.
Pros:

Cadre et environnement très charmants et de caractère. Beau bâtiment, beau décor. Situé dans un parc. Métro à 10 min à pied. Vrai problème d'insonorisation/bruit dans la chambre.

Cons:

Le bruit du chauffage/climatisation juste insupportable!
Isolation de la chambre avec le couloir très légère.
Parking hors de prix : 5 euros/heure, recharge électrique en plus (câble 18 euros).

2026-10-30 • via Nuitee