Hotel Arena

Hotels
8.2 (3645 reviews)
's-Gravesandestraat 55 , Amsterdam , nl

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful interiors
Cons:
Cleanliness issues
Room temperature problems
Misleading room descriptions

Categories

Cleanliness
7.09
Mixed reviews about cleanliness; issues with room hygiene and cleaning frequency.
Service
8.56
Generally positive mentions with friendly staff, though some communication issues noted.
Location
9.1
Consistently praised for its great location near public transport and scenic views.
Room Quality
7.55
Positive sentiments about aesthetics but issues with temperature and decor style.
Amenities
8.08
Amenities received decent mentions, though some complained about specific facilities.
Value for Money
8.04
Comments suggest good value, though some mention high costs for certain services.
Food and Beverage
8.59
Breakfast options well-received, especially for dietary accommodations.
Overall Experience
8.56
Overall positive experience with some specific critiques affecting ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:44

Property Description

Historic Building with Unique Features

Hotel Arena, set in the Oosterpark of Amsterdam, occupies a historic building that exudes charm and character. The rooms boast high ceilings, large windows, and original ornaments, offering a unique stay experience.

Versatile Spaces for Events and Meetings

From creative studios for meetings to an old chapel for events, Hotel Arena provides versatile spaces for various occasions. Whether it's a business meeting or a special event, the hotel offers distinctive venues to cater to your needs.

Convenient Location with Local Insights

Located just a 10-minute walk from the city centre, Hotel Arena offers easy access to Amsterdam's main attractions. With a host ready to share local tips and the availability of bicycle rentals, guests can explore the city effortlessly.

Experience the charm of a historic building, versatile event spaces, and local insights at Hotel Arena. Book your stay now for a memorable Amsterdam experience.

Important information:

Please note within each room category, the layout of the rooms may vary. Some rooms feature a mezzanine, with the sleeping area located upstairs and the seating area downstairs. If you have any specific preferences, feel free to let us know when making your booking. Please note that preferences are subject to availability.

Please note that the hotel added a new wing.

Please note that if you arrive on a Sunday, public parking is free of charge until Monday 09:00.

Please note that if a group of 10 rooms or more are booked, different cancelation and deposit policies may apply. The hotel will contact you directly to communicate the applicable policies.

Please note property only accept card payments at the reception. Cash payments are only accepted in our bar and restaurant.

The credit card that is being used for prepaid reservations is required to be shown at check-in.

Children are not allowed in the following rooms: Deluxe King Suite and Suite with Terrace.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3645 reviews
Cleanliness: 7.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
M
Marie-Claire • couple • gb
9
Great hotel, bar and restaurant. Very cosy and welcoming. It’s an interesting and unique building set in a pretty locati
Pros:

Location was great. Great bar area and restaurant. Nice smells! Love the fireplace too.
Have already recommended it to friends.
Lockers were also super helpful.

2026-02-14 • via Nuitee
L
Lil • couple • ie
9
2026-02-13 • via Nuitee
D
duncan • couple • gb
9
2026-02-13 • via Nuitee
E
Eugenie • couple • fr
10
2026-02-13 • via Nuitee
M
mattia • couple • it
8
2026-02-13 • via Nuitee
D
Doran • solo_traveller • nl
8
Heerlijk
Pros:

Fijne sfeer, mooi gebouw

Cons:

Tv midden in de kamer kan mooier

2026-02-11 • via Nuitee
J
Jerome • extended_group • be
7
2026-02-10 • via Nuitee
O
Olivia • couple • gb
8
2026-02-10 • via Nuitee
M
Mixalis • couple • gr
10
2026-02-10 • via Nuitee
A
Angela • solo_traveller • us
10
Great location, great facilities, added bonus that you can check in your luggage into lockers!
Pros:

The room was sizeable and I loved the split level. The restaurant was cute, great for morning coffee, and the facilities were very nice. Staff was friendly and helpful! Would recommend for solo travelers as myself or otherwise as there is a great selection of room offerings at affordable prices.

Cons:

There was no direct front door access to the property, you have to walk through the back next to the park which has stairs and a ramp -- only because I was traveling with an injury was this a little difficult for me, however upon checkout the front receptionist did help me to roll my bags to the street which I very much appreciated!

2026-02-09 • via Nuitee
M
Maria • couple • be
6
Komen niet terug.
Pros:

De crème brulée op het dessertmenu.
Eigenlijk restaurant in het algemeen.
Ontbijt lekker maar duur.
Ligging a park mooi maar ver v centrum.

Cons:

Kamer 220 niet aan te raden: helemaal onder de balken van het dak. Kan gezellig zijn maar…
- verlichting badkamer niet goed. Onmogelijk voor maquillage
- glazen deur badkamer gevaarlijk ‘s nachts
- voortdurend vervelend watergeluid van radiator. Na signaal a receptie beter, maar na enkele uren opnieuw!
- wie links slaapt in bed kan er niet zomaar in en uitstappen omwille v balk ernaast. Klimmen en rollen dus!
- matrassen tegen elkaar geschoven normaal om gevraagd dubbel bed te krijgen, maar rolden toch naar midden toe
- hobbelige hoofdkussens
- gordijntje stuk dus raam niet helemaal verduisterd
Wij zijn 81 en 74 jaar. Zo’n kamer mocht ons niet toebedeeld worden. Of kregen we die omdat we tóch maar oud waren?

2026-02-09 • via Nuitee
A
Andrea • couple • de
7
Ein sehr schönes Wochenende, mit leider weniger verweildauer im Zimmer aber dafür in einem netten Barbereich.
Pros:

Die Lage und das Gebäude sind super. Das Personal sehr freundlich. Vom Stil her sehr schön.

Cons:

Leider sind die eigentlich schönen Möbel sehr verdreckt und fleckig, was es nicht sehr angenehm macht. Fleckige Kissen und auch Teppiche. Sehr schade, könnte aber sicher gut behoben werden.

2026-02-08 • via Nuitee
M
Maud • family_with_children • gb
10
Pros:

Architecture excellence
Staff not only very efficient but also inspiring and warm and friendly
They went above and beyond to accommodate us
A brilliant team who made it a brilliant stay

Cons:

The price
Especially the restaurant

2026-02-08 • via Nuitee
P
Pedro • couple • pt
5
Pros:

Instalações no geral acolhedoras e modernas.

Cons:

Os funcionários desde a recepção até ao restaurante muito pouco simpáticos, especialmente os do restaurante quando pedíamos auxílio na explicação dos pratos ou qualquer tipo de ajuda.
Quando às instalações nas aconselhamos com pessoas com mobilidade condicionada uma vez que pelo menos nosso quarto existiam umas escadas bastante íngremes e até perigosas que dividiam a parte de baixo (casa de banho) da parte de cima (quarto).

2026-02-08 • via Nuitee
F
Felipe • extended_group • es
10
2026-01-31 • via Nuitee
D
Dilara • couple • tr
10
Pros:

Konumu harika parkın içerisinde. Otelin tasarımı muhteşem odalar temiz ve modern kaldiğim en iyi butik otellerden biri oldu.

Cons:

Otelin içerisinde bulunan kafe kapaniş saatlerine uymayarak bazen erken kapaniyordu, akşam 10- 11 gibi orada vakit geçirmek istediğimizde her seferinde kapali oldu. Tek kötü yönü buydu.

2026-01-31 • via Nuitee
E
Emma • family_with_children • ie
8
Pros:

Really nice rooms

2026-01-30 • via Nuitee
A
aiko • couple • nl
9
Een geweldige ervaring
Pros:

Bij aankomst een free upgrade. Geweldig ruime kamer, uitgebreide badkamer, koffie, thee flesje bubbles en een persoonlijke welkomstnote. Kortom een geweldige ervaring

Cons:

Kan alleen maar het ontbreken van een waterkoker bedenken.

2026-01-30 • via Nuitee
M
Maria • extended_group • gb
9
Always enjoy coming back here, love everything about the hotel.
Pros:

Love the hotel, location and food and drink

2026-01-30 • via Nuitee
J
John • solo_traveller • gb
7
Enjoyable, comfortable bed. Loved the fire in the bar
Pros:

Breakfast was good.

Cons:

There was a very bright LED light on an alarm in the bed area & the light shone onto the bed like a spotlight - made sleeping difficult.

2026-01-30 • via Nuitee