Hilton Garden Inn Columbus-University Area

Hotels
•
Hilton Garden Inn
8.6 (328 reviews)
3232 Olentangy River Road , Columbus , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Comfortable beds
Convenient location
Great food
Cons:
Dirty rooms
Maintenance issues
Housekeeping not performed

Categories

Cleanliness
7.61
Several reviews mention dirty rooms and poor housekeeping.
Service
9.58
Most reviews highlight pleasant staff and good service.
Location
9.12
Guests frequently appreciate the hotel's convenient location.
Room Quality
8.07
Some rooms described positively, but issues with maintenance noted.
Amenities
8.1
Amenities like the pool and breakfast received mixed feedback.
Value for Money
8.56
Generally seen as good value, though issues with cleaning impact perception.
Food and Beverage
9.11
Guests mention a delicious restaurant and good breakfast.
Overall Experience
8.68
Mixed experiences but generally positive with a recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:49

Property Description

Modern Amenities and Comfortable Guestrooms: Experience a stay at our Columbus hotel where modern amenities meet comfort. Our guestrooms are designed to provide you with a relaxing and enjoyable stay, ensuring you feel right at home during your visit.

Convenient Location: Situated just minutes away from The Ohio State University, our hotel is the perfect choice for travelers looking to explore the area. With popular attractions like the Greater Columbus Convention Center and Ohio State Fairgrounds nearby, you'll have easy access to the best that Columbus has to offer.

On-Site Dining and Services: Indulge in a delicious breakfast at our Great American Grill or grab a snack from our 24-hour convenience store. Stay connected with free high-speed internet access and unwind while watching your favorite shows on our in-room flat-screen TVs. Book your stay at Hilton Garden Inn Columbus-University Area for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 328 reviews
Cleanliness: 7.61
Service: 9.58
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
H
Heather • couple • us
10
2026-02-13 • via Nuitee
I
Igor • couple • us
8
2026-02-12 • via Nuitee
L
Lisa • family_with_children • us
8
We ejoyed our stay for the most part
Pros:

Very clean and comfortable

Cons:

No breakfast is included in the price. At least the continental breakfast should have been included for the price. I can see having to pay extra for the cook-to-order menu, but not for cold cereal or a danish.

2026-02-10 • via Nuitee
C
Colleen • couple • us
10
It was great
Pros:

Staff. Location

2026-01-21 • via Nuitee
N
NICOLE • couple • us
8
Pros:

breakfast okay, location good...close to Scottenstein Center where we went for comedy show

Cons:

room had a weird smell

2026-01-19 • via Nuitee
P
Peggy • couple • us
9
Very pleasant, nice hotel. Price could be a bit lower though, with all the taxes, etc.
2026-01-19 • via Nuitee
C
Colleen • couple • us
10
2025-12-28 • via Nuitee
S
Stephanie • extended_group • us
10
Nice room near our concert.
Pros:

The beds were so comfortable.

Cons:

The tub did not drain very well.

2025-11-10 • via Nuitee
D
Daven • family_with_children • us
1
We stayed for a cheer competition in the area. It wasn’t a good experience and I wouldn’t go back.
Pros:

The pool was nice.

Cons:

The mold in the bathroom, dirty floors, lack of access to clean towels and wash rags.

2025-11-09 • via Nuitee
M
Marco Antonio • couple • de
8
Pros:

Parking & Breakfast great

2025-10-31 • via Nuitee
S
Stephanie • couple • us
8
2025-10-28 • via Nuitee
E
Eckert • solo_traveller • us
8
Cons:

I was charged $50.00 for "incidentals".

2025-10-26 • via Nuitee
M
Melanie • couple • us
10
2025-10-23 • via Nuitee
R
Randi • family_with_children • us
10
2025-10-16 • via Nuitee
K
Katelyn • couple • us
10
2025-10-06 • via Nuitee
M
Marlett • couple • us
8
2025-10-05 • via Nuitee
W
Wartel • family_with_children • us
9
Nice enough. Wonderful trip.
Pros:

Location and room quality. Nice staff.

Cons:

The pool was freezing and it was hard to find info online regarding the pool in advance. Also, the room next door had the same bag of trash in the hallway our entire stay.

2025-10-02 • via Nuitee
E
Ellen • couple • us
10
Excellent.it was perfect for our needs
Pros:

Attractive, comfortable, well-located

2025-10-01 • via Nuitee
B
Brian • family
10
Pros:

.

2025-09-25 • via Nuitee
R
robert
10
Pros:

Clean and nice lobby. Pretty room.

2025-09-15 • via Nuitee