Super 8 by Wyndham Garland North Dallas Area

Hotels
•
Super 8
4.4 (104 reviews)
11421 Lbj Fwy, Garland, Texas, 75041 , Garland , US
1-972-905-9200

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff in some cases
Cons:
Dirty rooms
Bugs and roaches
Maintenance issues
False advertising
Unmet expectations

Categories

Cleanliness
3.1
Guests consistently mentioned cleanliness as a major issue in their reviews, with reports of bugs, dirty sheets, filthy rooms, stains, roaches, and various maintenance issues.
Service
5.7
While some guests appreciated the friendliness of the staff, there were numerous complaints about rude receptionists, unhelpful workers, and slow service.
Location
6.1
Mixed reviews about the location, with some guests mentioning a great location close to landmarks while others noted the presence of undesired elements like hookers outside.
Room Quality
4.1
Most reviews highlighted significant issues with room quality including dirty rooms, broken furniture, maintenance needs, roaches, and inadequate facilities.
Amenities
2.1
Amenities were a major drawback for guests, with reports of non-functional refrigerators, microwaves, AC units, water leakage, dirty curtains, and other unmet expectations.
Value for Money
3.1
Several guests felt that the hotel did not provide value for money due to false advertising, unmet expectations, and a lack of services promised.
Food and Beverage
4.7
Food and beverage services received mixed reviews, with complaints about missing breakfast, food truck no-shows, and unavailability of stated services.
Overall Experience
2.8
The majority of guests reported extremely negative experiences, citing filthy conditions, broken amenities, false advertising, and overall disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 23:48

Property Description

Experience comfort and convenience at Super 8 by Wyndham Garland North Dallas Area, the perfect getaway for both leisure and business travelers.

Recreational Opportunities
Dive into relaxation with our inviting indoor pool or get your heart pumping in our well-equipped fitness center. There’s something for everyone to enjoy!

Complimentary Amenities
Start your day with a delicious complimentary breakfast, and stay connected with high-speed wireless internet throughout the hotel. With amenities like a 24-hour front desk and daily housekeeping, your comfort is our priority.

Event Space
Need a space for your next meeting or event? Our 700 square feet of flexible conference room can accommodate various gatherings, making it perfect for business or social functions.

Don’t wait—book your stay today and discover all that Garland has to offer!

Important information:

  • Pool access available from 7 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4.4
Based on 104 reviews
Cleanliness: 3.1
Service: 5.7
Location: 6.1
Room Quality: 4.1
Amenities: 2.1
Value for Money: 3.1
Food and Beverage: 4.7
Overall Experience: 2.8
M
Marsha
2
Worst Hotel
Pros:

This hotel was the worst hotel i have ever stayed in. The bes cover has cigarette burns in it. The walls were stained and dirty. The roo. Had a hint of cigarette smell when it clearly stated non-smoking. The bathroom walls were dirty and the tiles were lopsided and cracked. There was no smoke detector only wires hanging from the ceiling. The large art painting above the bed has graffiti all over it. There was not an iron or hair dryer. There was no breakfast like it says. There were roaches in the bathroom when i went in the middle of the night.

2025-05-26 • via Nuitee
C
chen
2
Pros:

very dirty

2025-04-21 • via Nuitee
K
Krystal • family
4
Pros:

The room didn't look like the pictures AT ALL. It was clearly a smoking room; when it was supposed to be a nonsmoking room. If I could have went somewhere else I would have.

2025-04-16 • via Nuitee
D
Dan • family
6
Pros:

We did not stay at this property because they did not allow pets. The gentleman at the front desk said their would be no problem canceling. However I was charged.

2025-04-16 • via Nuitee
J
Jennifer • family
2
Pros:

When i got there they didnt have my room there where meth heads everywhere. This was a crack house/trAp house. Was not happy at all

2025-04-14 • via Nuitee
T
Tiamba • family
2
Pros:

Do not look at the pictures on there page. That hotel look like it has all kind of wrong activities. Would not recommend.

2025-04-06 • via Nuitee
P
Parul
2
Pros:

Terrible

2025-03-09 • via Nuitee
H
Henzerica
2
Pros:

Infested with roaches, file odor of cigarettes in hallways and couples fighting the entire night

2025-03-06 • via Nuitee
J
Johnny
10
Pros:

Good beds for shaking..

2025-03-01 • via Nuitee
T
Tianna
4
Do Better!!
Pros:

The first room I had was terrible! The covers had holes in them and the ac/heating unit didn't work, so I had to switch rooms. They didn't do breakfast as it states, and the housekeeps don't speak English at all. They also didn't change the beds daily, or change the trash.

2025-02-24 • via Nuitee
R
Robert
4
Pros:

Property is old and not been remodeled or updated in yeats.

2025-02-16 • via Nuitee
R
RONG
8
Pros:

I like it’s comfortable and conventional.

2025-02-07 • via Nuitee
D
Damion • family_with_children
10
Pros:

Always love staying here all staff so nice to me and my son

2025-02-02 • via Nuitee
D
Damion
10
Pros:

Polite office person

2025-01-28 • via Nuitee
R
RONG • friends
8
Pros:

I like the refrigerator and microwave in the room , but I don’t like the only coffee for breakfast.

2025-01-27 • via Nuitee
H
Heather • family_with_children
10
Pros:

Perfect for whatbwe needed

2025-01-14 • via Nuitee
V
Verified traveler
4
AVOID
Pros:

Roaches in room
Shower had an unstoppable drip
Holes punched in the wall and door
Microwave removed
Heater/ac damaged
Holes cut in drapes

2025-01-01 • via Nuitee
N
Nathasia
2
Pros:

They had no water 💦

2024-12-29 • via Nuitee
J
Jessica
2
Worst experience ever
Pros:

I waited in the lobby 20 minites before a man that was drunk came around in sandals toncheck me in. Another couple also had turnt the corner with liqoir bottles in their hands that smelt and looked disguisting. The hotel smelt bad and their was trash in the floor walking in. While i was waiting i kept saying hello and no one was behind desk. I walked into breakfast are werenit was also filty with paintings on the floor. I was traveling with my 8byear old daughter and i told the drunken man that i woukd not be staying there bc it was unsafe and filty. He snapped at me and demanded my card.

2024-12-15 • via Nuitee
K
Kayla
6
Pros:

Hotel felt really dirty. Bath tub was not clean. There were weird stains on the walls. Needs to be updated.

2024-12-14 • via Nuitee