Super 8 by Wyndham Garland North Dallas Area

Hotels
•
Super 8
4.2 (400 reviews)
11421 LBJ Freeway , Garland , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff in some cases
Cons:
Dirty rooms
Bugs and roaches
Maintenance issues
False advertising
Unmet expectations

Categories

Cleanliness
3.1
Guests consistently mentioned cleanliness as a major issue in their reviews, with reports of bugs, dirty sheets, filthy rooms, stains, roaches, and various maintenance issues.
Service
5.7
While some guests appreciated the friendliness of the staff, there were numerous complaints about rude receptionists, unhelpful workers, and slow service.
Location
6.1
Mixed reviews about the location, with some guests mentioning a great location close to landmarks while others noted the presence of undesired elements like hookers outside.
Room Quality
4.1
Most reviews highlighted significant issues with room quality including dirty rooms, broken furniture, maintenance needs, roaches, and inadequate facilities.
Amenities
2.1
Amenities were a major drawback for guests, with reports of non-functional refrigerators, microwaves, AC units, water leakage, dirty curtains, and other unmet expectations.
Value for Money
3.1
Several guests felt that the hotel did not provide value for money due to false advertising, unmet expectations, and a lack of services promised.
Food and Beverage
4.7
Food and beverage services received mixed reviews, with complaints about missing breakfast, food truck no-shows, and unavailability of stated services.
Overall Experience
2.8
The majority of guests reported extremely negative experiences, citing filthy conditions, broken amenities, false advertising, and overall disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 23:48

Property Description

Indoor Pool and Hot Tub
Experience relaxation at its finest with our indoor pool and hot tub, perfect for unwinding after a busy day of exploring.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, cable TV with HBO, a microwave, fridge, and coffee-making facilities in every room, ensuring a comfortable stay.

Fitness Center and Services
Stay active during your stay with complimentary access to our on-site gym, and take advantage of our fax and copy services for your business needs.

Book your stay at the Super 8 Garland/North Dallas Area now to enjoy these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

4.2
Based on 400 reviews
Cleanliness: 3.1
Service: 5.7
Location: 6.1
Room Quality: 4.1
Amenities: 2.1
Value for Money: 3.1
Food and Beverage: 4.7
Overall Experience: 2.8
8
814dreamj • Family
10
Mr.Goitorm Abraha/Super 8
Pros:

mr.Goitorm abraha
was very helping and very good service hotel nice house keeping great job and very clear . GREAT PLACE FOR YKU AND YOUR FAMILY PLEASE JOIN THEM ASAP.

2025-11-04 • via Tripadvisor
T
tyeshiau • Friends getaway
8
Nice
Pros:

Nice. Had no bad experience and it was up to my expectations. Customer service was ok. Just slept and went to work……………..

2025-08-24 • via Tripadvisor
J
Javier • family_with_children • es
1
Elige otro motel
Cons:

Pagamos desayuno y piscina, y ninguna nos fue ofrecida. Reclamamos su importe.

2025-08-15 • via Nuitee
A
Anonymous • family with young children • us
2
Very poor
2025-06-09 • via Nuitee
A
Anonymous • group • us
1
Bad
2025-06-09 • via Nuitee
M
Marsha
2
Worst Hotel
Pros:

This hotel was the worst hotel i have ever stayed in. The bes cover has cigarette burns in it. The walls were stained and dirty. The roo. Had a hint of cigarette smell when it clearly stated non-smoking. The bathroom walls were dirty and the tiles were lopsided and cracked. There was no smoke detector only wires hanging from the ceiling. The large art painting above the bed has graffiti all over it. There was not an iron or hair dryer. There was no breakfast like it says. There were roaches in the bathroom when i went in the middle of the night.

2025-05-26 • via Nuitee
1
127preciouss • Family
10
Awesome amazing
Pros:

I’ve had one of the best experiences being here at this property they are caring it’s safe and quite all of the staff is so helpful and caring the go above and beyond our stay has been pleasant they make sure we’re safe and has aided to our every need making it easy in such a hard time in our lives

2025-05-24 • via Tripadvisor
C
chen
2
Pros:

very dirty

2025-04-21 • via Nuitee
M
Medallionqueen • solo traveller • us
5
Passable
Pros:

Uncomfortable and rude receptionist

2025-04-20 • via Nuitee
K
Krystal • family
4
Pros:

The room didn't look like the pictures AT ALL. It was clearly a smoking room; when it was supposed to be a nonsmoking room. If I could have went somewhere else I would have.

2025-04-16 • via Nuitee
D
Dan • family
6
Pros:

We did not stay at this property because they did not allow pets. The gentleman at the front desk said their would be no problem canceling. However I was charged.

2025-04-16 • via Nuitee
P
Precious • family with young children • us
10
Exceptional
2025-04-15 • via Nuitee
J
Jennifer • family
2
Pros:

When i got there they didnt have my room there where meth heads everywhere. This was a crack house/trAp house. Was not happy at all

2025-04-14 • via Nuitee
P
Precious • family with young children • us
10
Exceptional
2025-04-11 • via Nuitee
T
Tiamba • family
2
Pros:

Do not look at the pictures on there page. That hotel look like it has all kind of wrong activities. Would not recommend.

2025-04-06 • via Nuitee
D
Draven • solo traveller • us
9
It was nice
Pros:

Everything

Cons:

They said we get breakfast but I never received mines.

2025-03-20 • via Nuitee
6
654zr • Solo travel
10
Just out here for business
Pros:

Goitom always treats me wonderful and takes good care of me when I get here.he’s really friendly with all the customers. Very positive and very friendly I highly recommend talking to him if you ever come. To this motel great service and great guy

2025-03-18 • via Tripadvisor
L
Lacey • family with young children • us
6
Pleasant
2025-03-18 • via Nuitee
A
Amber • family with young children • us
1
Bad
Pros:

Liked absolutely nothing

Cons:

Bug everywhere sheets nasty

2025-03-17 • via Nuitee
Q
Q9497GUheatherw • Family
10
Best sleep and friendly people
Pros:

Best people here very friendly and clean nice place. Our favorite person is Mr.Goitom abraha always attentive and very helpful. If you ever in the area please stay hear you will not regret it. Very good. Love that they include breakfast for your hungry traveling.

2025-03-16 • via Tripadvisor