Best Western Mulberry Hotel

Hotels
•
Best Western
7.4 (247 reviews)
2525 State Road 60 East , Orlando , US
+1 863-425-2500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/incredible staff
Great, quiet location
Comfortable/cozy rooms
Incredible pool
Cons:
Persistent body-odor smell reported
Cheap/poor towels and low water pressure
Noisy/rattling AC and lock maintenance issues (locked out)
Insecure exterior door / security concern
$100 deposit and refund/insurance dispute
Vending machines only on first floor

Categories

Cleanliness
6
Mixed reports: one guest said it was clean but multiple guests noted a persistent body-odor smell and cheap/poor towels, indicating below-average housekeeping/linen quality.
Service
9.2
Consistently praised: staff described as friendly and incredible in several reviews; staff responded to lock issues, indicating strong front-desk/service performance despite an isolated refund/insurance dispute.
Location
9
Frequently called out as a strong point: several guests noted the great, quiet location.
Room Quality
6.5
Mixed: rooms described as cozy and comfortable by some, but issues reported with water pressure, rattling AC, cheap towels, and an insecure exterior door affecting perceived room/building quality.
Amenities
7.8
Positive pool experience ('incredible') but minor negatives such as limited vending machine access (only on first floor) and noisy AC/lock maintenance issues.
Value for Money
6.8
Mixed value: some said it was a good stay for the money, while others expected better quality for the price and complained about a $100 deposit and insurance/refund concerns.
Food and Beverage
7.4
Standard quality for this hotel tier (no mentions of food or beverage in the reviews).
Overall Experience
6.5
Overall sentiment is mixed: many positives (staff, location, pool) but offset by odor, towel/room issues, noisy AC, security/lock problems and deposit/refund frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated just a short 15-minute drive from Lakeland city center, Best Western Mulberry Hotel offers easy access to local attractions while providing a peaceful retreat away from the hustle and bustle.

Amenities Galore
Enjoy a complimentary breakfast to start your day right and take a refreshing dip in the year-round outdoor swimming pool surrounded by comfortable loungers. Stay connected with free WiFi in all guest rooms and unwind with satellite TV and coffee making facilities.

Exceptional Services
With a 24-hour reception and cafe, as well as a fitness center for your convenience, our dedicated staff is always ready to ensure you have a comfortable and memorable stay.

Book your stay at Best Western Mulberry Hotel now for a relaxing and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 247 reviews
Cleanliness: 6
Service: 9.2
Location: 9
Room Quality: 6.5
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.4
Overall Experience: 6.5
S
Samuel • extended_group • us
10
2026-10-26 • via Nuitee
M
Melissa • couple • us
10
Pros:

Friendly staff everywhere

Cons:

The door to the outside by RM 107 was not secure and anyone could walk right into the building from that end.

2026-10-24 • via Nuitee
W
William • solo_traveller • us
7
I would stay again, but bring a room deodorizer. The whole place needs one.
Pros:

It was comfortable and the staff was nice

Cons:

It smelled like BO through out the whole place. Not moldy, but like stanky under arm.

2026-09-14 • via Nuitee
A
Adam • solo_traveller • us
9
Wasn’t bad but could improve
Pros:

It was clean. Staff was friendly.

Cons:

Towels are terrible. Water pressure sucks. For the price you pay per night, you would expect nicer things.

2026-09-10 • via Nuitee
T
Tacarra • solo_traveller • us
7
2026-09-07 • via Nuitee
M
Mikki • solo_traveller • us
6
Pros:

Location

Cons:

Charges a $100 deposit

2026-08-19 • via Nuitee
F
Frank • solo_traveller • us
8
2026-07-11 • via Nuitee
R
Rodnei • solo_traveller • br
5
2026-07-06 • via Nuitee
J
Jimmy • solo_traveller • us
1
Your insurance sucks it didn't refund my money like you said you would
Pros:

I like the insurance that they showed me that I could not get my money back on

Cons:

I like that you scare me for over 200 almost $300 and I didn't even stay there

2026-06-22 • via Nuitee
C
Christina • couple • us
4
Overall great place just need to step up on this maintenance work
Pros:

Great location very quiet

Cons:

The ac rattling all night super noisy.We were locked out of our room twice the batteries had to be changed in the door lock while waiting soaking wet from being in the pool

2026-06-22 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-05-21 • via Nuitee
J
Jacqueline • couple • us
10
Great stay. Staff were incredible
Pros:

The pool was incredible

Cons:

Towels are very cheap

2026-05-21 • via Nuitee
C
craig • solo_traveller • us
1
2026-05-10 • via Nuitee
C
Charnard • couple • us
8
Good stay for the money
Pros:

Rooms were nice and cozy

Cons:

The vending machines was on the first floor nothing on the second

2026-05-09 • via Nuitee
C
Crystal • couple • us
10
2026-04-28 • via Nuitee
G
Genesis • couple • us
1
2026-04-27 • via Nuitee
L
Laura • couple • us
9
We had a good stay I just felt like we were kinda in the middle of no where and it just felt kinda sketchy
Pros:

I liked how cold the rooms got

Cons:

Area was a little sketch

2026-04-27 • via Nuitee
M
Maria • couple • us
7
Pros:

The staff, very nice ladies.

Cons:

noisy AC unit in the room

2026-04-23 • via Nuitee
L
Leonard • solo_traveller • us
9
The room met my needs for a short stay
Pros:

Good

2026-04-21 • via Nuitee
P
Peter • solo_traveller • gb
7
Pros:

Location

Cons:

Very basic facilities. Poor breakfast choices.

2026-04-20 • via Nuitee