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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at Sofitel Chicago Magnificent Mile, where each room is adorned with French art de vivre furnishings and features feathertop duvet bedding and a marble bathroom.
Culinary Delights
Indulge in locally-sourced French-inspired cuisine at Café des Architectes, or sip on crafted cocktails at Le Bar while enjoying breathtaking city views from floor-to-ceiling windows.
Meeting Space and Fitness Center
With over 10,000 square feet of meeting space, a ballroom, and a fitness center, this hotel caters to both business and leisure travelers alike.
Book your stay at Sofitel Chicago Magnificent Mile for a truly unforgettable experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and costs USD 84 per day.
Location
Guest Reviews
La atencion de la recepcionista es muy buena , la habiitacion es amplia, la ubicacion es centrica
El desayuno esta muy basico, podrian mejorar
Get a suite, the one the comes to a point, love the service, real room service and s great little bar on the 2st floor
Clean and location
Location
Don’t think this could. E helped, but the door closing of other rooms could be heard.
Месторасположение.
Инженерные сети старые и ужасные. Вода не течёт, надо ухитриться настроить нормальную температуру воды.
Кухня никакая. Мы ходили даже на завтрак в соседние отели.
И это Софитель, у которого обычно в других городах всегда хорошие и вкусные рестораны.
I worked with this hotel to secure a room block for an event hosted in Chicago. Despite a citywide event taking place at the same time, they were able to accommodate my group and stay within my budget. The staff was attentive, responsive, and easy to work with throughout the entire process. I would highly recommend them for group bookings and events.
We have stayed at the Sofitel Chicago multiple times, and every visit has been a great experience.
From the moment you walk into the hotel, it feels upscale, clean, and welcoming. The lobby always smells fresh, and the staff are consistently friendly and helpful. Valet parking is available, which makes arrival very convenient—you can simply pull up, unload your bags, and let the staff take care of the rest.
The hotel offers a couple of dining options. Breakfast is not included with your stay, but the restaurant has excellent food choices and really good coffee. In the evenings, we enjoyed dining at the other restaurant and sitting out on the patio. The food and wine were both very good, and the outdoor seating was a nice place to relax after a day of sightseeing.
The rooms are comfortable and well-appointed. The beds are comfortable with plenty of extra pillows, and the hotel provides thoughtful amenities such as bathrobes, disposable slippers, makeup wipes, Q-tips, and shower caps. The Balmain shampoo, conditioner, and bath products are a nice upscale touch. We also appreciated the boxed water that was replenished daily and the little chocolates left in the room.
The location is excellent. It's about a 5–10 minute walk to the Magnificent Mile and shopping areas, including American Girl. Because it's slightly removed from the busiest part of the area, the hotel feels a bit quieter and more relaxing. Being right next to Jeni's Ice Cream is an added bonus! The hotel also offers complimentary citrus-infused cold water in the lobby throughout the day, as well as coffee and tea in the mornings, which we found very convenient.
The views from the rooms are beautiful, and overall the hotel is very clean and well-maintained. That said, there are a couple of minor areas for improvement. During one stay, the handheld faucet in the bathtub leaked slightly. On another stay, the shower design felt somewhat narrow and awkward, especially for my husband who had recently undergone knee surgery. Fortunately, on a later visit, the shower setup was much better. We also noticed some water damage on a framed picture in the bathroom that could use replacement.
Despite these small issues, our experiences at the Sofitel Chicago have been overwhelmingly positive. The excellent service, comfortable rooms, convenient location, and thoughtful amenities keep us coming back. We would absolutely stay here again and recommend it to anyone visiting Chicago.
The staff is amazing and we had an incredible view. The location is great and it’s easy to walk to many places.
Pretty abysmal service. At check in they told me I could shorten my stay by 1 night so I changed my flight. On check out, the manager told me I couldn’t modify my reservation and I was now out $300 paying for the extra night I didn’t use. The manager refused to acknowledge the misinformation provided by her staff and was quite rude in addressing me. Much better customer service at Marriott hotels, where desk staff actually knows how to do their jobs. I’d do yourself a favor and avoid this hotel.
The location steps from magnificent mile on a quiet street. The hotel is well maintained. Staffs are very helpful and friendly. The rooms are very clean and well kept.
Nothing!
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