Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Overpriced services
Room space could be better

Categories

Cleanliness
9.51
The hotel is reported to be very clean in multiple reviews.
Service
9.98
The staff is described as very friendly, attentive, and accommodating.
Location
10
The location is praised as amazing and convenient for most activities.
Room Quality
8.47
Some reviews mentioned tight living space or poor bedding quality.
Amenities
9
Amenities like spacious bathrooms were appreciated, but some guests found costs high.
Value for Money
8.46
Some guests felt that certain services were overpriced.
Food and Beverage
8.51
Meals and drinks were described as quite expensive compared to the service offered.
Overall Experience
9.69
Most guests had wonderful experiences, with one noted disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:28

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Sofitel Chicago Magnificent Mile, where each room is adorned with French art de vivre furnishings and features feathertop duvet bedding and a marble bathroom.

Culinary Delights
Indulge in locally-sourced French-inspired cuisine at Café des Architectes, or sip on crafted cocktails at Le Bar while enjoying breathtaking city views from floor-to-ceiling windows.

Meeting Space and Fitness Center
With over 10,000 square feet of meeting space, a ballroom, and a fitness center, this hotel caters to both business and leisure travelers alike.

Book your stay at Sofitel Chicago Magnificent Mile for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 84 per day.

Location

Guest Reviews

9.2
Based on 2011 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.69
T
Tonni • couple • us
10
2026-06-06 • via Nuitee
S
Shantel • couple • us
10
Absolutely amazing
Pros:

Everything the staff was amazing as well as the food in the restaurant breakfast was top notch

Cons:

Everything

2026-06-06 • via Nuitee
K
Khachik • couple • us
10
Pros:

Location 10/10 , I hate shower in this place )

2026-06-06 • via Nuitee
A
Annie • family_with_children • au
9
2026-06-03 • via Nuitee
P
pedro • couple • br
9
2026-06-02 • via Nuitee
S
Stephanie Nino • couple • co
10
2026-06-01 • via Nuitee
A
Aysha • solo_traveller • ae
10
Wonderful
Pros:

Location and cleanliness

Cons:

Price

2026-05-30 • via Nuitee
J
Joseph • solo_traveller • at
9
Pros:

Sofitel Betten sind die besten!

Cons:

Gym könnte mehr Geräte haben...

2026-05-26 • via Nuitee
B
Brett • couple • us
10
2026-05-24 • via Nuitee
N
Nat1166_ • Couples • New York City, New York
10
Great Stay and Great Customer Service from Gabriel
Pros:

We had such a great stay in Chicago, and a big part of that was because of Gabriel. From the moment we arrived, he made us feel welcome and comfortable.

He was incredibly helpful and easy to talk to, and he gave us some great recommendations for things to do and places to eat. Everything he suggested ended up being spot on and really made our trip even better (Sparrow was awesome).

What I appreciated most was how genuine he was. You can tell he really cares about making sure guests have a great experience, and it shows in the way he interacts with people.

Gabriel truly made our stay more memorable, and I’m really grateful for that. If you get the chance to meet him during your stay, you’ll be in great hands.

Thanks for the goodie bag, GABRIEL! <3

2026-05-20 • via Tripadvisor
S
sharia174 • Family
10
Excellent hotel and service!
Pros:

We have stayed at this hotel several times but it had been 10 years ago. All I can say is this hotel is superb!!!! From check in to the immaculate room, amazing restaurant and the service guys outside, everything was beyond excellent.
We will come back again. Can’t say enough!

2026-05-18 • via Tripadvisor
C
Chanda • couple • us
9
Very nice
Pros:

Very clean and sophisticated

Cons:

Na

2026-05-14 • via Nuitee
J
joelp518 • NONE • Virginia Beach, Virginia
10
Sofitel is a Gem
Pros:

We have been traveling to Chicago a few times a year since . . . the late 1970s. We used to try and stay at a different hotel each time - to get a diverse experience in this diverse city. Until. We stayed at the Sofitel in 2023. And now it is tough to think objectively. We always have a wonderful experience. The location is fantastic - on a quiet block just west of Michigan Ave. The building is really nice - modern architecture with interesting spaces and upgraded finishes. The staff is always pleasant and professional; many of the key people have been there since it opened 20+ years ago. And the dining is great. We just spent a long weekend . . . and it was our 4th stay in less than 3 years. Treat yourself to Sofitel. It is a gem.

2026-05-13 • via Tripadvisor
A
Anne • couple • us
10
Pros:

We have stayed at Sofitel Chicago many times and they never disappoint. This location is consistently excellent, clean quiet and the staff is excellent. We love the location , great neighborhood with tons to see and do.

Cons:

Na

2026-05-12 • via Nuitee
V
viviana6882026 • NONE • Community of Madrid
10
Excellent
Pros:

We really enjoyed our stay at Sofitel Chicago. The hotel is beautifully decorated, very clean, and the rooms are extremely comfortable. The beds and bathrooms were excellent as well. A very pleasant experience overall.

2026-05-11 • via Tripadvisor
E
Efrain • extended_group • pa
10
Encantados, volveremos
Pros:

La ubicación del hotel es excelente, todo limpio cómodo y el personal excelente!

2026-05-11 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Perfect location, beautiful hotel and great amenities and ambiance, loved the food in the restaurant and great martini’s in the bar. Friendly staff, and they try to be eco-friendly.

Cons:

Nothing.

2026-05-11 • via Nuitee
R
Richard • couple • us
9
2026-05-10 • via Nuitee
C
C8432PMcarolyna • Solo travel
10
Pre-Birthday and Mother’s Day 2026
Pros:

Sophisticated Concierge Alem Sapp is truly a value added asset to this upscale establishment.
I informed him of my two celebratory events.
He went above and beyond my wildest expectations to make my stay on the Magnificent Mile exceptional. He truly understood the assignment and exceeded every expectation.He showered me with a new robe(the one in the room was truly small).
He made me feel welcome and queenly.
I plan to make this my exclusive hotel when frequenting the city of Chicago.
His staff sang happy birthday to me and presented me with chocolate roses and macarons.My my my my, this was a phenomenal and gorgeous serenade.
This was beyond 5 star service.
Carolyn

2026-05-09 • via Tripadvisor
N
Noor • couple • us
10
2026-05-09 • via Nuitee